Healthcare Business Analyst
- Rockville, MD
- Hybrid Job - W2 - Contract
Healthcare Business Analyst
The Healthcare Business Analyst will work with members of business units to elicit, organize and document business requirements to ensure that the project team can develop solutions that meet the customer's real needs; minimize requirement defects up front, establish and maintain agreement between the customer and project team on requirements for the project deliverables.
JOB ROLES AND RESPONSIBILITIES:
Conduct meetings with business stakeholders to actively solicit, analyze and negotiate customer requirements in order to ensure the project team can develop solutions that meet the customer's real needs; minimize requirement defects up front, establish and maintain agreement between the customer and project team on requirements for the project deliverables.
Manage multiple priorities, customer expectations and relationships with all stakeholders including IST staff and business staff. Manage relationships with customers, project managers, and any/all levels of management.
Solicit input from developers and other IST technical staff to determine project scope and provide estimate of level of effort (person days required to complete project).
Work with project team to develop cost effective, customer focused solutions.
Conduct walkthroughs with applications development staff as handoff from analysis to development in life cycle.
Work with applications development staff during the technical design, programming and unit-testing and implementation stages.
Coordinate changes to functional specifications that occur during development and updates functional specifications as required.
Work independently on small, medium and large-sized projects with low to medium complexity.
Support customer in training efforts for end users and staff members.
Collaborate, coordinate, and communicate across disciplines and departments.
Ensure compliance with HIPAA regulations and requirements.
Minimum Bachelor's Degree, or 4 equivalent years of related experience
Minimum 3 years experience in analysis and design on software development projects in analyst role.
Experience in a Project Management Organization preferred
Experience designing and implementing project management methodologies and requirements definition and management practices
International Institute of Business Analysis (IIBA)/Certified Business Analysis Professional (CBAP) preferred
Required licensures, professional certifications, and/or Board certifications as applicable
Knowledge of Healthcare industry and understanding all major workflows associated with healthcare claim processing
Knowledge of broad range project methodologies and best practices for requirements definition and management including Waterfall, Iterative, and Agile
Expert-level business analysis, system analysis and project management skills
Excellent verbal and written communication skills
Analytic, organization, interpersonal, prioritization, multi-tasking, initiating, communication, planning and technical skills
Ability to use software and peripherals related to performance of job responsibilities
Ability to facilitate teams and client relationships to satisfy needs and identify improvements
Ability to develop strong relationships with all levels of management
Ability to demonstrate commitment to excellent customer service and follow through
Ability to manage multiple simultaneous projects including continuous evaluation and re-ordering of priorities for self and staff as business needs dictate
Ability to effectively present information and respond to questions from internal and external customers
Ability to be flexible and creative in problem solving and identifying process improvements
Ability to anticipate business needs and think with a business owner mind-set
Ability to recognize and apply project management, business analysis and system analysis best practices to fit a variety of situations
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