Title: Technical Training Developer
Location: Racine, WI 53406
Hours: 40/week
Duration: possible C2H
**Up to 20% travel within the U.S**

Description:

The Technical Training Developer will develop Service Training courses in support of Construction brands for dealer service technicians, national/corporate account technicians, customer technicians, field personnel, and other internal company personnel. They will work in a team environment to design and develop training on assigned products while maintaining a professional training environment. They will also communicate with Training Instructors, Technical Support, Product Management, and field personnel to identify training needs / issues to achieve product support training objectives. 

As the Technical Training Developer, you will:

• Design & develop technical training courses & supporting materials on assigned projects.
• Deliver with a ‘Customer First’ mindset for dealer service technicians, national/corporate account technicians, customer technicians, field personnel, and internal company personnel.
• Ensure training courses and materials meet department guidelines.
• Ensure training content inclusion into Technical Publications, including video tutorials, video explanations, written processes, and written explanations not already defined in Technical Publications available for Service Technicians
• Work at off-site locations 5-20% of the time to research products, consult with training customers, audit training, and develop training.
• Assist other product support areas (Technical Support, Training Delivery, and Technical Publications) as required. 

Requirements:

At least 1 year of experience; preference of experience with at least 1 of the following areas:
a.         Technical Writing
b.         Training Development
c.         Troubleshooting mobile vehicles/equipment.