Candidates About

 

Shahid Khan

PROFILE

•               Over 18 years of progressive work experience in IT industry and over 15 years in SAP Basis/Security Architect/Administration/Operations management.

•               Trained in Project Management and have managed multiple SAP projects from start to finish i.e. Initiation, Planning, Executing, Monitoring & Controlling, Go-live/Closure.

•               SAP Basis experience with strong experience in analyzing, designing, proposing and delivering SAP Technical Architecture Solutions.

•               Strong Hands-on exposure on SAP Technologies including Implementation, Upgrades and Migrations.

•               Led complex, end-to-end process and system design projects involving SAP.

•               Successful and reliable implementation of highly complex cost-effective systems and architecture while meeting business needs.

•               Performed analysis on and recommended quality highly complex solutions for business processes and stayed abreast of emerging cost-effective technologies.

•               Understands, improves and mentor others on the various IT methodologies which include project management, development, service management and system architecture.

•               Strong experience in SAP technology, functionality, and business usability.

•               Experienced in SAP R/3, ECC, BW, BI7.0, EP, SAP Solution Manager, and other Netweaver components along with Oracle, system management tools and trends.

•               Expertise in SAP software installs, technical upgrades, support packs, add-on management.

•               Performance tuning of SAP environments, ensuring efficient and secure operation of the SAP systems. Hands on experience in production support, monitoring, client administration, transport management, sizing, archiving, Disaster recovery.

•               Proficient in using SAP Methodologies ASAP and RunSAP. Proficient in Vmware, Vcenter etc.

•               Experienced in SAP Security implementation. SOD analysis, PFCG, and supporting Audits.

•               Strong analytical and problem-solving skills; Work across functional support areas to tune SAP Applications for optimal performance, ability to quickly identify problems and recommend solutions.

•               Proven ability to liaise with middle/senior management both assertively and with confidence.

•               A reliable team player and self-starter with strong customer service, communication, interpersonal, organization and time management skills. I am a creative and analytical problem-solver with the ability to follow a demanding project through to completion in a fast paced, high-pressure environment.

 

Technical Skills

SAP Skills

•               15 years Basis Administration/Architect/Security. Experience in new Netweaver implementations and Production Support scenarios

•           Performing client copies (Local, Remote, Export and Import)

•           Installation and configuration of WAS 6.40 for ECC5.0, EP, XI 3.0, R/3 and BW 3.5

•           Installation and configuration of ECC6.0, Netweaver 7 and 7.4 (EP, PI 7.0, BI)

•               Efficiently supported developers and functional folks for SAP ECC (MM, FI/CO, SD, PM, WM), BI

•               Installation and configuration of Solution Manager 7 SR3 including configuration of Service Desk and Change Request Management (R/3, PI and BI landscapes)

•               Maintaining logon groups and load balancing. Working with Authorizations, Roles, (i.e. PFCG, System Security). Generating the profiles to assign customized authorizations to users

•           SSO configuration of SAP portals with BW, BusinessObjects and ECC systems

•           Installing distributed application servers (Dialog instances)

•           Performance tuning & optimization of Netweaver components, Database and OS

•               Applying support packages (Basis, ABAP, Application, Add-ons, Plug-ins, etc. using patch manager (SPAM & SAINT)

•               Upgrade of SAP APO to SAP SCM (double stack) environment including configuration and administering application

•               Upgrade of Netweaver suite including BW, Portals and SAP Business Suite Applications

•           SAP Kernel upgrade, Database patches, Opatch, J2EE upgrade etc.

•           Spool Management, defining printers in R/3 using local and remote

•           Defining & Scheduling operation modes and background jobs

•               TMS/CTS configuration. Change Management process. Defining transport domain controller, transport routes, transport groups. Apply transports

•               Database administration using BR*Tools/SAPDBA. Database backups, system refresh, SAP Upgrades, implement backup and recovery policies and procedures

•           Installation and configuration of Solution Manager 4, 7, 7.1 and 7.2 including satellite/managed systems configuration for Netweaver, ECC and HANA along with Diagnostic (SMD) Agent

•           Installation, configuration and administration of SAP BusinessObjects

•           SAP LT Replication Server installation for SAP HANA

•           SAP HANA and S/4 HANA installation, configuration and administration

•           SAP Fiori installation, administration, configuration and security

•           BSI Tax Factory 10 installation and cyclic updates

•           SAP BPC 10.1 SP06 installation and configuration (Netweaver 7.4)

 

Other Skills

•               Hardware: SUN, IBM PC’s and compatibles, Routers, Switches, Servers

•               Operating Systems: UNIX (IBM AIX, Sun Solaris, HP), Linux Red Hat, Suse Linux, Windows 2000/95/ME/XP/7.0/10.0, Windows Server 2008 and 2012

•               Computer Languages: Visual Basic, C++, Java, PL/SQL, Perl, HTML, ASP, JSP, J2EE, UNIX Shell, CGI, Java Scripting

•               RDBMS: ORACLE 9i/10g/11g, DB2 9.7/10.5, MS SQL Server 2000/2005/2008/2012/2014

•               Applications: Lotus Notes, MS Office 365, VISIO Professional 2016, MS Project 2016

•               Statistical Software: SAS 9.0, MSTATC, Excel, SPSS 10, SYSTAT

•               Lean Sigma Green belt certified

•               ITIL v3 certified

 

Work Experience

 

Rackspace, Milwaukee, WI                                      November 2017 – till date

SAP Basis Consultant

•           Full life-cycle support of distributed SAP landscape, focusing on implementation and support SAP S4/HANA systems, SAP Solution Manager, HANA stand-alone systems

•           Having experience in Migration to S/4 HANA business –driven project complete understanding of installation and conversion

•           Drive the preparation of a clear and detailed timetable with pre-defined tasks specific to projects

•           Plan, organize, integrate, measure and control project tasks

•           Develop, generate, and update an integrated project plan

•           Lead each phase to ensure milestones are achieved

•           Prepare required reports, briefings and summaries detailing project activities

•           Configured SLT and replicated required tables from ECC to SAP HANA

•           Prepared HANA technical configuration, data loading

•           Project Management of full life cycle SAP ERP implementation. Project has SAP landscape, including SAP ECC, SAP Portal including HR, SD, MM and FI implementation with a SAP Best Practices alignment for the business processes of the public-sector company

•           Installation, configuration and support of three-tier SAP BO, BW environment. Providing integration with existing SAP ERP landscape. Optimization of SAP Business Objects 4.0 environment.

•           Migration of SAP BPC 10.0 SP19 for Microsoft including installation of SQL Server 2008 (DB server)

•           Installation and configuration of BPC 10.0 SP19 (.Net app server) and IIS

•           Updating relevant SQL tables and security configuration for the imported environments

•           Ensuring SAP systems availability round the clock (24x7)

•           SAP Solman 7.1 to 7.2 upgrade and configurations, including ChaRM, Technical Monitoring, Test Management, Business Process Monitoring, Project Global Templates, Service desk

•           Performance tuning on ABAP and Java Stack, involving functional and technical teams. Planning Disaster Recovery activities and ensure RTO and RPO

•           Performing Sizing Activities, ensuring applications sizing and tuned, recommending re-sizing Scale-up and Scale-out activities for performance tuning

•           Handling high availability solutions, coordinating with storage, OS, network and other infra team

•           Application Monitoring and troubleshooting including analyzing DATABASE error logs, Application java error logs, ST22 Short dumps, SM21 log errors, user and application traces

•           Planning SAP Version upgrade, Enhancement Pack (EHP) upgrades, SPS, patches updates and applying SNOTES

•           Handling third party applications integrated with SAP and other solutions

•           Tickets handling, ensuring SLA, MIS report preparation, project plan preparation

•           EWA review and implementing recommendations.

 

Tata Consultancy Services, Pleasanton, CA                       July 2017 – September 2017

SAP Basis Lead Architect (Client Clorox)

•           Involved in implementation of archiving solution for SAP ECC 6 system

•           Performing performance analysis on current production system by collecting data for month closings, quarterly closings and year closings

•           Simulation of load profile of production system into quality system and recommend changes i.e. augmentation, operation mode changes etc.

•           Preparing documentation including cutover activities and assign SAP basis activities to junior team members including mentoring

•           Give recommendations on storage, server sizing (Production) and configuration

•           Work closely with different vendors on premises

 

Environment: HP-UX, Oracle 10g, ECC 6 EHP 2, Dolphin Archiving Solution

 

Tata Consultancy Services, Wilmington, DE                       September 2016 – July 2017

SAP Basis Integration Manager (Client DuPont)

•           Preparing workshop material and helping lead management in preparation of documentation

•           Leading and gathering requirements documentation

•           Lead and facilitate communication between different vendors for problem resolution

•           Work closely with IT and business stakeholders in identifying applications that will move to the respective spun off unit

•           Maintain and validate Single Source of Truth data sheet for 3300 applications

 

Tata Consultancy Services, Brooklyn, OH                          September 2015 – August 2016

SAP Basis Technical Architect / Basis Lead (Client American Greetings)

•           Working on upgrade project from Netweaver 7.01 to 7.4 (BW, Portal), GRC 10.1 and CRM EHP3

•           Carried out system copies for project DEV environment (n+1) using database independent and dependent procedures for CRM, BI and EP systems

•           Involved in system sizing for the Java split environment and 20% more resources for existing hardware for the new version of Netweaver by working closely with infrastructure operations team

•           Carried out DB2 upgrade from 9.7 to 10.5                                                                                         

•           Split dual stacks by exporting Java stack (Move DB option)

•           Imported Java stack to new lpars and removed old one from the source system

•           System copy for project QA environment (n+1) using snap-shot approach and database dependent method

•           Configuration with Solution Manager 7.1 for ABAP and JAVA split systems

•           Troubleshooting system issues after system copies during functional testing

•           Responsible for grooming of new resources (environment/project specific KT)

•           Worked closely with off-shore and onsite team members for improving performance and fill knowledge gaps, if any, to improve the overall project delivery quality

•           Prepare work plans and get agreements from stack holders through regular meetings

•           Prepare Visio diagrams for architecture

•           Provided advice on best practices for split and upgrade to AG management

•           Worked with TCS management on project budget, cost and schedules

•           Take approvals and execute system downtimes for new enhancements

•           Upgraded Solution Manager 7.1 to 7.2

•           Work and follow up on defects resolution during smoke and regression testing

 

Environment: AIX, DB2 9.7 and 10.5, CRM 7.0, BW 7.01, Enterprise Portal 7.01, GRC 10.0

 

Tata Consultancy Services, Troy, MI                        Sept. 2014 – Sept. 2015

SAP Basis Team Lead / Technical Architect (Client Delphi Automotive)

•           Production support for R/3 4.6, 3.1 and BW 3.1 landscapes

•           Project support for high availability of HP-UX and Oracle DB (26 terabyte)

•           Performance tuning and weekly EWA report follow-up for R/3 4.6 environment

•           Worked with HP team (Hardware, OS and DB vendor) members for upcoming major activities

•           Assigning tasks to on-shore and off-shore team members. Managing and coordinating system specific performance reports after maintenance or major incident

•           Provided quality feedback on existing SAP security practices

•           Project support for future migration and upgrade of R/3 4.6 landscape

•           Installation, configuration of Solution Manager 7.1 including technical monitoring and dashboards

•           Coordinating activities for DR rehearsal and making sure that all documentation for DR tests are completed and uploaded to the SharePoint portal

•           Project support for ChaRM and Redwood job scheduler

•           Provide performance and high severity problem (SLA) reports to the management

•           Coordinated meetings with management (client) on initiatives for process improvement

•           Worked closely with developers and functional team members for their requirements

•           On-call support on rotational basis

 

Environment: HP-UX, Oracle 9i, R/3 4.6, BW 3.1, R/3 3.1, Solution Manager 7.1

Arvato Entertainment (Bertelsmann), Weaverville, NC         (Full time position) July 2011 – August 2014

Sr. SAP Basis & Security Administrator

•           Security administration for ECC 6.0 including creation of roles, user management etc.

•           Production support for ECC 6.0, BI 7.01, PI 7.1 and Enterprise Portal

•           Administration of PI 7.1 including monitoring, CTS+ configuration, performance tuning etc.

•           Configuration of BI Pre-calculation server

•           Configuration of CTS+ for portal transports in a dual stack environment

•           Configuration of e-mail alerts in Solution Manager

•           User creation using RACF ID methodology and then assignment of licenses in SAP

•           Local and remote client copies

•           GRC project management

•           Configuration of TAMS performance module (HP) in SAP

•           Installation and configuration of SAP GTS 10.0 installation, configuration and installation of Add-on for ECC systems

•           Update of Support Packages for SAP PI 7.11 EHP1 5-10 along with Seeburger SP’s 2.1.5

•           Installation and configuration of SAP Portal 7.4 with Oracle 11g

•           Upgrade of Oracle 10g to 11g for ECC, BI and PI systems

•           Upgrade of ECC6 to EHP6 from EHP3

•           Migration of ECC6 (Oracle database) from HP-UX to Linux Red Hat platform

•           Oracle database compression through system copy using SAP Software provisioning manager

•           Supporting maintenance windows for non-production and production SAP landscapes on monthly basis running on MS Windows

•           Printing administration and troubleshooting (CUPS and VPSX)

•           Configuration of managed systems in Solman 7.1 including installation of Diagnostic agents (Agent on the fly) and configuration of EarlyWatch alerts

•           Evaluation of EarlyWatch reports for managed systems and taking necessary actions

•           Installation and configuration of Vertex in Linux environment

•           Oracle 11 performance tuning for ECC 6 and PI 7.1 environments

•           Migration of ECC6 to HANA using Database Migration Option (DMO)

•           Configuration and administration of SAP HANA

•           On-call responsibility on weekly basis

 

Environment: HP-UX 11.3, Oracle 10g and 11g, R/3 4.7, ECC 6.0, GTS 10.0, BW 7.01, Solution Manager 7.1, EP 7.01 and 7.4, PI 7.1, Windows Server 2003, SQL Server 2008, Linux Suse

 

Medtronic Minimed, Northridge, CA (Full time position)                          Feb. 2008 – July 2011

Senior SAP BW/EP Administrator

•           Installation and configuration of Federated Portal Network

•           Monitoring and administration of SAP Enterprise Portal, BW and R/3 systems

•               Improving performance of Enterprise Portals and BI systems by fine tuning Java and ABAP parameters as recommended by SAP Early watch report

•               Applying Support Packages and Patches for SAP Enterprise Portal 7.0 and BI systems including kernel upgrade

•           Upgrading Java SDK for SAP Enterprise Portal machines

•           Upgrading Siteminder and Apache for SAP Portal servers

•           Successfully completed domain migration for SAP Portal 7.0, BW 7.0 and PI 7.1

•           Oracle Database administration

•           Configuration and maintenance of Federated Portal Network

•           SAP Enterprise portal transports

•           Backup and recovery

•           BW production support

•           Emergency backups using VERITAS Netbackup

•           Installation of security certificates for apache and SAP Enterprise Portal

•           Installation and configuration of SAP BI Pre-Calculation server for windows server 2003

•               Installation and configuration of Solution Manager 7 including Service Desk and Change Request Management (ChaRM)

•           Upgrading SLD of Solution Manager 7.0 for PI 7.1

•           Configuration of CTS+ for PI 7.1 and then integrating with Solution Manager ChaRM

•           Upgraded BI 7.0 and SAP Portals 7.0 to EHP1

•           SAP BusinessObjects installation, configuration and integration with BW and Portal for SSO

•           SAP BusinessObjects security and general administration

•           Upgraded PI 7.0 to PI 7.1 and managed all the problems faced during the upgrade single handedly

•           Installation, configuration and administration of OpenText SAP archiving software

•           Responsible for Test and Assurance process for all SAP Production systems

•           Part of the team for the design and solution of Disaster Recovery project

•               Responsible for windows server administration of GE applications i.e. Teleform, Web Framework

•           Administration and troubleshooting applications running on WebLogic

•           Carried out two projects for Lean Sigma Green Belt certification

•           Installation, configuration and administration of Documentum 5.3 for SAP R/3 4.6.

•           Upgraded EMC Documentum 5.3 to 6.5

•           On-call process support on weekly basis

 

Environment: HP-UX 11.2, Oracle 10g, R/3 4.6C, BW 7, Solution Manager 7, EP 7, PI 7.1, Windows Server 2003, OpenText 10, BusinessObjects XI 3.1, Sun Solaris 10.0, BEA WebLogic 8, MS SQL 2005

 

Consulting

V3iT Consulting Inc. (Original Employer)

Energy East, Rochester, New York       (Client)                           Sept. 2007 – Dec. 2007

Lead SAP Basis Administrator

•           Installation of BW31 with 640 Kernel

•           RDR from Production to Sandbox and post activities

•           Upgrade of BW31 to BI7 with database size of 2.5 TB

•           Hardware used is IBM

 

Environment: AIX 5.2 and 5.3, DB2 version 9, R/3 4.7, BW 3.1, BI 7, Solution Manager 4

 

Gramercy Alumina, Gramercy, Louisiana        (Client)                  May 2007 – July 2007

Lead SAP Basis Administrator

•           Distributed Installation and configuration of Solution Manager

•           Distributed installation and configuration of ERP2005

•           Applying kernel upgrade and support packages on Solution Manager and ERP2005

•           Connection of satellite systems with Solution Manager

•           Performed post-installation activities for Solution Manager and ERP2005

•           Configuration of SAP router and installation of printers

•               Maintaining users, troubleshooting user’s problems, applying OSS notes, Plug-Ins, and Support Packs

•               Monitoring System with CCMS, Background job processing, Spool jobs, Spool and Queue administration

•               Adjusting Operation modes and WPs depending on the load and job type to be scheduled and executed, profile maintenance

•               Database administration, working with Oracle DBA

•               Background jobs scheduling and monitoring, monitoring routine system checks for any errors system errors, update errors etc.

•           Working with TMS, transport directories, securing transport directories, domain controller

•           System performance analysis and tuning (ST01, ST02, ST03, ST04, ST05, ST22)

•           Administering lock entries and update records (SM12, SM13, SM14)

•               Worked with transactions that were being used but not limited to SM21, SM50, SM51, SPAM/SAINT (for applying Support Packs and to add Plug-Ins), AL11, SM28, SM01, SM02, RZ03, RZ04, SM63, and SM66

 

Environment: Linux x_86 64, Oracle 10g, ERP2005, Solution Manager 4.0

 

Data Systems International, Overland Park, Kansas (Client)                   March 2007 – May 2007

Lead SAP Basis Administrator

•           Installation and configuration of SAP NW2004s SR1 Products (BI 7.0, EP 7.0)

•           Upgraded BW3.5 to BI 7.0 with double stack of ABAP and Java engine.

•           Installation and configuration of PI 7.0

•           Maintained J2EE stack of SAP Enterprise Portals

•           Applied support packs and upgraded kernel using JSPM

•           Upgrade Oracle from 9i to 10g

•           Created database copies of an SAP source system and BW system

•               Maintaining users, troubleshooting user’s problems, Applying OSS notes, Plug-Ins, and support packs

•           Upgrade of R/3 4.6c to ERP 2005

•           Involved in Setting up of network and local printers and Monitored spool

•           Monitored network performance

•           Applied OSS notes, SAP transports and support packs

•           System auditing and system tracing for security purposes

•           Production support which involved solving day-to-day user problems and troubleshooting

•           Online Service Support administration and monitoring using OSS1

•               Installed Plug-ins & Patches on the satellite system for configuring the satellite system with the solution manager

•               Configured the CCMS agents at the satellite system for monitoring the MTE’s of the satellite system on the central solution manager system

•               Involved in deployment of kernel & Support packs and latest SPAM/SAINT patches on the satellite systems for consistency at the solution manager system

•               Configured SCOT for sending emails to the responsible person for alerts triggered from the monitoring satellite system in solution manager

•               Involved in scheduling jobs for trapping the alerts triggered and send it to the responsible person

•               Created custom defined method to send emails triggered in MTE attributes

•               Configured the solution manager system for central auto reaction methods

•               Configured the solution manager system for sending and receiving SNMP traps to external system through auto reaction methods

•           Configured the SNMP trap configuration file for sending traps to multiple recipients

•               Installed and configured solution manager 4.0 for implementation and service level reporting by early watch client alerts

•           Assigned central auto reaction methods to MTE attributes

•           Monitored the heartbeat of individual components like ITS, IPS, Portals from solution manager

•           Monitored Critical elements like Availability & CCMSPING from solution manager

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