Candidates About

 

Meghana Khasnis

 

Software Professional with a strong reputation for meeting demanding deadlines and delivering excellent results in various capacities in the IT industry. Have over 10 years’ experience in Project Management/ Coordination managing scheduling, budget, bisk, change and resources in Technology, Banking/Financial, Healthcare, Media, domains. Adaptable to work both as a team member as well as independently. Strong analytical skills, organizational skills and work ethic, ownership of responsibilities, excellent problem solving and communication skills and ability to build strong business relationships. Able to function in an intense and aggressive work environment, and handle multiple and complex projects.

 

PROFESSIONAL SUMMARY

 

▪          Lead project/program management activities (plan and manage schedule, budget, risk, change and resource management activities)

▪          Actively engage in all phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) and in all phases of testing life cycle right from Planning, Requirements, Design, Execution, Reporting and Testing through Implementation

▪          Coordinate with cross-functional client teams to gather requirements; and thoroughly test requirements and functionality and make sure product meets the requirement specifications

▪          Communicate effectively with internal customers, executive management, direct team, peers and technology vendors

▪          Proficient in various SDLC Methodologies like Waterfall, Iterative, Agile (SCRUM)

▪          Schedule, facilitate and manage project status meetings; and regularly interact with the development team to get updates regarding the application functionality, implementation, integration and impact.

▪          Check planned versus actual cost and timelines. Liaison with team/s to communicate the completion dates and interfaces between responsible parties

▪          Guide solution design and resolve competing priorities in order to achieve Program goals; and lead the technical reviews and documentation

▪          Coordinate with Offshore, Onshore and other teams on regular basis on keep whole team on the same platform 

▪          Design Test Plan and test strategies based on high level business and technical documents; and efficient in designing Test Scenarios, Test Cases based on Functional Specifications for various applications

▪          Excel in finding, documenting and reporting bugs, errors, interoperability flaws and other issues within the product and applications

▪          Prepare and maintain documentation and reports like Defect Statistics and Tracking, Weekly and Daily status reports, as well Test Matrix and Traceability Matrix.

▪          Conduct collaborative workshops and held presentations and training sessions/ demos for internal and external groups

 

TECHNICAL SKILLS

 

Project Management & Quality Assurance Tools	MS Project, JIRA, Rally, Sharepoint, MS Visio, Google Analytics, Quick Test Professional - QTP 10/11/UFT, Mercury Quality Center 9/10, HP ALM, Clarity PPM, Bugzilla, Selenium Eclipse IDE, Web-Driver, Litmus, BrowserStack, Emulator
Databases/ Tools	MS SQL Server 2002/2005, Oracle 10g/11, My SQL, MS Access, TOAD
Operating Systems	Windows 9x/2000/NT/XP/ME, UNIX, LINUX/Android/iOS
Languages	SQL, PL/SQL, HTML, Visual Basic, VBScript, UNIX Shell Scripts, JavaScript
Browsers	Internet Explorer, Mozilla Firefox, Chrome, Safari
Others	MS Office, Google Docs, PhotoShop, Sketch, Google Tools (Gamma, EPT, gKMS, Google Translate, Link Extractor, Footerz), Devices - Android (Pixel, Nexus, Samsung, Sony Xperia, iPhone 6/7/8, iPad, VMware

 

PROFESSIONAL EXPERIENCE

 

Google LLC                                                                          Digital Project Manager                                                   Apr’ 16 till date

 

▪          Project manager for multiple global lead generation marketing campaigns and microsites with a reach of approximately 1.2 million companies in 60+ languages

▪          Lead discussions with client managers to understand project pipelines, budget and priorities; manage project scope and dependencies between projects, and resolve conflicts

▪          Work with resource manager to identify available resources, tracking project timelines, estimates and scheduling of deliverables and act as a primary contact for project related information

▪          Experience in managing test execution of multiple simultaneous campaigns while adhering to strict deadlines. Work on large scale digital marketing systems which involve high level of detail, personalization, and localization.

▪          Champion continuous advancement of email/ landing pages features and capabilities including personalization by leveraging dynamic content, calls-to-action, opt-in/opt-out, and template development in collaboration with multiple stakeholders: development teams, designers, business teams and more.

▪          Manage sprint planning, daily scrum meetings, weekly update meetings, reviews, retrospectives, training, KT sessions and release planning

▪          Collaborate with cross-functional teams of designers, developers, quality assurance engineers and account managers under tight deadlines while ensuring adherence to brand guidelines and strict security requirements

▪          Lead campaign kick-off meetings with all teams including internal and external stakeholders; the outcome of which is eliciting, analyzing and managing business requirements; and translate such requirements to a working template for development and QA team.

▪          Extensive experience managing high quality digital marketing campaigns prior to launch for several customer sets (B2C like Google Home, Pixel, Google Express, Google Assistant, Google Maps, Project Fi & B2B such as Google My Business/ MPR, AdWords, G Suite, Google Edu, HiPo, Google Merchant Center, Partners, PAM, HSA, LCS, etc.) with a recipient list of ~7M in multiple languages across global markets

▪          Manage execution and testing rendering of campaigns on multiple browsers (Chrome, Safari, FireFox, Edge) and devices/ tablets (multiple versions of iPhone, iPad and Android - Pixel, Samsung, Nexus and Litmus testing, a premier email testing tool

▪          Manage the execution of Google Analytics for tracking email/website traffic, execution of A/B tests and analyze and present campaign test results

▪          Instrumental in creating standard templates for Work Orders (BRDs/Project Plans) and Checklists (test plans) for several campaigns with customer set specific requirements.

 

Sterling National Bank, NJ/NY                                        QA Project Manager                                                          Mar’ 15 – Dec’ 15

 

▪          Manage all project management activities related to quality assurance testing and involved in test plan, test cases and execution from requirements for Personal Banking Services (PBS website enhancement) involving merger between 2 financial institutions

▪          Work closely with business functions and ensure alignment to timelines, costs, and track mutual dependencies

▪          Analyze resource requirement (demand/capacity planning), dependencies and assess the feasibility of testing projects

▪          Communicate and collaborate with internal and external stakeholders as needed in regards to project deliverables including managing expectations, presenting and interfacing with client management

▪          Provide project state (key decisions, issues, risks, RAG, progress) to management on a weekly basis through status reporting

▪          Coordinate meetings between test team and development team to review defects. Management of issue escalations and corrective measures deployed

▪          Facilitate and lead meetings to discuss the scope of testing and to verify the testing process with all the team members before and after each test phase

▪          Provide project state (key decisions, dependencies, issues, risks, metrics) on a weekly basis through status reporting (to all stakeholders and team members) and updates (deep dive into current state of project goals, risks, escalations)

▪          Manage defects life cycle using HP Quality Center/ALM working with Test Requirements Coverage, Test Plan (Design Steps, Parameter Values, Test Script), Test Lab (Test Sets) and Defects. Use QC to store all testing results and for defect tracking and reporting

 

United HealthCare, NJ                                                      QA Project Manager                                                           May ‘14 – Feb ‘15

 

▪          Manage all activities related to review, build and execution of quality assurance activities and attending requirement discussions with the Business Analysts and development team for enhancement project – member/ provider portals

▪          Lead the creation of high level scenarios and detailed test cases using user story design document for all assigned project releases

▪          Make recommendations to management about schedules, prioritization and resource allocation with input from team members. Manage resource planning and organizational capacity planning

▪          Provide ongoing project plan/status reporting for use by account managers, clients and management

▪          Conduct Business, Functional, User Acceptance, System, Integration and Regression testing to the application.

▪          Manage defects in Quality Center; and define and maintain test system configurations, manage creation of test scripts for complex integrated systems, perform test executions and assign defects

▪          Interface with Programmers, Project, Managers and Business Analysts for necessary clarification of current operating procedures and test objectives

▪          Manage the filing of defects, follow-up on the defects, retesting of the defects and provide regular status to overall PM

▪          Involved in creation and maintenance of Test Matrix and Traceability Matrix. Update Test Metrics daily. Interact with the Business and Development team to resolve and follow up on development issues. 

▪          Coordinate with Offshore, Onshore and other teams to keep whole team on the same platform

▪          Responsible for updating JIRA for tracking and communicating project release schedules, tasks, defects, milestones, project status and resource allocation to ensure project is delivered on target

 

Bank of America, NJ                                                         Project Manager                                                                Aug ‘13 - Apr ‘14

 

▪          Lead the Upgradation Projects: enhancement of Personal Online Banking (POB), Business Online Banking (BOB), BRW (Brand Rework Design), and Online Consumer Lending (OCL)

▪          Manage Test plan and Cases creation based on the functional requirements document (FRD) to cover various scenarios for functional, positive and negative testing. Conduct Regression testing as and when new builds were sent

▪          Communicate project status to internal customers, executive management, direct team and dependent projects

▪          Track actual vs forecast cost and project progress and report any variances

▪          Assist the senior project manager prepare the status reports and maintain project repository

▪          Lead the testing to check whether the application is functioning as per the design documentation and functional requirements.

▪          Use HP Quality Center to check requirements, test cases, and test runs for every iteration, defects. Create, manage, run test suites, generate reports for percentage of failures, defect status etc.

▪          Interact with Business Analyst and Developers regarding requirements, test scenarios, and defects. Experience in managing user stories, use cases, workflows, mock-ups etc.

▪          Report and entered issues in Quality Center. Interact with Developers on the status of Bugs reported on a daily basis.

▪          Participate in User Acceptance Test (UAT), Document procedures and guiding the users in verifying various transactions on the System.  Support onsite/offshore team coordination for all fast-paced projects

▪          Browser Compatibility testing, Device testing as well as use of Emulator, Simulator for device testing. Also worked on team handling MRDC (Mobile remote deposit capture) which is used for depositing a check from the Mobile application on Android and iPhone platforms.

 

Comcast, PA                                                                       QA Lead                                                                                Sep ‘12 - Jul ‘13

 

▪          For the ‘Sports App with Xfinity’ project - Comcast Xfinity line of online products, lead test plan review meeting which includes business analysts, development team and project management. Analyzed use cases, sequence diagrams and preliminary class diagrams for the system

▪          Manage requirements reviews, design test cases, test scripts, preparation of test data and test plans

▪          Manage and participate in execution of test cases, tracked and reported defects using Quality Center. Use HP Mercury Quality Center to Plan the Test, Manage the Testing Effort, Track Defects and Generate Test Metrics, and Forecast vs Actual hours

▪          Lead weekly review meetings to collate the documented test metrics and defects found in the system and provide status to project manager, attend the status calls and Weekly Management status meetings

▪          Assist the Project Manager with reports generation, dashboard creation, task prioritizations

▪          Ensure project objectives and requirements are clear and agreed to by all stakeholders and manage relationships across various technology and business communities

▪          Facilitate meetings to communicate expectations, track open issues, and work with all groups to resolve issues as well as conduct lesson learnt sessions in order to identify successful and unsuccessful project elements

▪          Lead the system, regression, retesting, and End-to-End testing, Functional Testing, Compatibility Testing, co-ordinate UAT

▪          Interact with team lead and other team members to discuss and resolve defects and their severity and priority

 

 

Diverse Lynx, LLC, NJ, USA                                            Operations Project Manager                                          Oct ‘07 - Mar ‘12

 

▪          Manage IT project-related issues to ensure all teams meet deadlines; maintain and monitor progress of a detailed project schedule for all project initiatives and action items

▪          Create and maintain PM artifacts like Kick off deck, RACI, Project Forecast (hours and $$), communication plan, training plan and oversee development and maintenance of staff competence

▪          Work with partners to execute projects, identify milestones, create deployment plans, utilize project tools to track and communicate projects and milestones

▪          Prepare and maintain project team budget including resources and costs collaborating with cross-functional departments

▪          Manage day to day task movement on projects, communicate project plans, status, milestones, risks/issues/blockers and anything else up and down the chain of management and to stakeholder community. Work with concerned teams to resolve most day-to-day issues and develop mitigation plans.

▪          Monitor contract compliance and negotiate amendments and/or change orders; establish pricing/negotiation strategies. Negotiate contract costs, terms, and conditions with clients and multiple vendors

▪          Work with Legal, IT Management, project managers, and vendors on Services Agreements, Statements of Work, and other IT contracts. Monitor and guide contracts through their lifecycle (initiation, negotiation, completion, renewal, amendment, termination)

▪          Conduct recruitment effort, participate in hiring and onboarding resources, conduct new-employee orientations, background and reference checks. Handle employee relations counseling, evaluations and exit interviewing

▪          Spearheaded the company’s expansion into European market and instrumental in setting up and running the overseas operations

▪          Collaborate with multi-functional and virtual teams across – Client IT, Business functions, Vendors and Service Providers

▪          Lead continuous improvement opportunities and manage client relationship and sales opportunities

▪          Develop and maintain strong relationships with clients and vendors and maintain master database. Maintain HR information system records and compile reports from the database

▪          Recommend new approaches, policies and procedures to effect continual improvements in efficiency of the department and services performed. Develop and maintain department processes, procedures, and templates

▪          Assist in IRS, DHS Compliance Audits. Liaison with state and federal departments, consulates and law firms on compliance matters

▪          Monitor all active tasks, research and address/resolve complex assignment issues, including escalations; identify and communicate service resolution to all parties

 

SolutionNet Inc/Fortuna Technologies Inc.  IT Sales & Resourcing                                                      2003-2007

 

▪          Understand requirements of hiring manager and identify right candidate, assess qualifications of candidates against a technical job description and present candidate resume to hiring managers and subsequent follow-up

▪          Build and manage a sales pipeline to meet/exceed sales targets and prepare monthly business and account management reports

▪          Evaluation of vendor tools in terms of newer versions of tools and features, relevance to business needs, propose alternative solutions, develop effort and cost estimations and present the findings to the management team.

 

EDUCATION

 

▪          Master in Management Studies from International Institute of Professional Studies, DAVV, India

▪          Bachelor in Management Studies from International Institute of Professional Studies, DAVV, India