Candidates About

PROFESSIONAL EXPERIENCE

Real OmniMedia, Austin, Texas USA / Melbourne, Florida

·         Vice President of Technology (2017 – present)

REAL OmniMedia LLC owns several like-minded subsidiary digital and e-Commerce companies -SKORCH Magazine (plus size fashion magazine), Society+ (social ecommerce site for plus size apparel), and Cool Gal Clothing (plus size clothing and accessories brand).

      Drive the global eCommerce business for all brands, the day-to-day the company's operations, maintenance, analytics and performance measurements.

      Define and execute the eCommerce enterprise vision, roadmap, branding and digital marketing strategy for a unified modern and responsive customer experience offering the first‐generation "commerce that comes to you" capabilities.

      Lead the eCommerce site optimization to improve conversion rate, to increase the traffic, the average order value and the gross margin.

      Collaborate with the Business Units to improve, develop and advocate new promotional opportunities for company's products and services.

      Assist CEO on the company sales channels growth and profitability, and oversees the continued international business expansion.

Cooper Consulting, Austin, Texas USA

·         Chief Technology Officer and VP of Solutions (2008 – 2017)

Cooper Consulting is a professional services and software development company specializing in providing information systems solutions and products that meet the mission critical business needs of the Texas state government as a preferred vendor under the Department of Information Resources DBITS and ITSAC Contracts.
As CTO and VP of Solutions:

       Responsible for translating technological capabilities into strategic business decisions.

       Oversaw end-to-end Cooper products’ business transformation, governance, overall business requirements, architecture, development and deployment of enterprise applications, and all activities necessary to complete major projects requiring a wide variety of technical skills.

       Lead operational risk management activities, authored the internal corporate security policies and managed the development and implementation of global security policy, standards, guidelines and procedures.

       Provided end-to-end guidance in the RFP response process for secure complex IT environments and the related network of internal and external constituents including analyzing SOWs, directing proposal reviews, technical evaluation, planning and scheduling, quality and pricing model.

       Life Cycle Management Lead for Managed Service Providers, third party vendors and the Cooper senior Project Managers, Business Analysts, QA testers and Development teams, planning and developing best practices to improve the services efficiency and on-going customer satisfaction.

       Managed all phases of the software development lifecycle (SDLC) for numerous custom solutions using a hybrid management approach between waterfall – iterative - agile to improve the predictability and respond in a timely manner to client’s feedback.

As senior Management Consultant

       Supervised concurrent Cooper’s major projects engagements including the complete outsourcing of the Public Education Information Management System (PEIMS) by the Texas Education Agency (TEA), senior project leadership for the Secretary of State’s Texas Elections and Administrative Management System (TEAMS) as well as the Department of Public Safety’s CRIS project, and complete project team sourcing for the HHSC 2-1-1 Help in Texas System.

       Project Managed all phases of the software development lifecycle (SDLC) for numerous custom solutions using a hybrid management approach between waterfall – iterative - agile to improve the predictability and respond in a timely manner to client’s feedback.

§  Business transformation project for the Texas Commission on Environmental Quality’s TERP Pegasystems Enterprise Applications managing over $350 million in emission reduction grants (SOA, Web Services, EIR Accessibility, PegaSystems BPM framework, JBOSS, JAVA, FileNet, Oracle, ETL, BI, DW, Kofax, Adobe SmartForms, SharePoint).

§  Texas Workforce Commission, Unemployment Benefit Electronic Correspondence Java Portal development (IBM mainframe, FileNet, DB2, Natural, Java, SOA, Web Services, ETL, BI, DW) saving the agency over $3 million on mailing expenses.

§  Texas Education Agency’s Texas PK-16 Public Education Information Resource (TPEIR) website redesign using agile development process implementing industry standards and User Interface (UI) / User Experience (UX) best practices. (ASP.net Framework 3.0, Crystal Reports, WinSQL, IBM DB2, EIR Accessibility ,Microsoft Office, Project, Visio).

§  Assessment and Gap Analysis for Health and Human Services Premiums Payable Financial System using accepted industry practices and modeling tools we identified the changes necessary to support current and future business processes and defined the best and most efficient way to transferring the responsibility for the manually executed financial database programs from HHSC’s Medicaid Chip Division to HHSC IT.

§  Led the security architecture team for the Health and Human Services Enterprise (HHS) Security Improvements and HIPAA compliance applied to DADS Electronic Data Transfers and delivered a gap analysis report as well as the remediation solution for the agency to become fully compliant with the HHS Information Security and Privacy Program Policy (Governance, Security, Data Transfer In Transit/At Rest security protocols, UNIX, AIX, Linux, Windows Server).

§  Feasibility Study for U.S. Trade and Development Agency, a €100 million Eastern European electronic election management system (EEMS) capable of automating voter authentication and vote casting/counting processes, as well as the electoral administrative processes. Author the final technical report, describing the proposed hardware, software, GIS, J2EE, a Relational Database Management System, Network Management Tools, security solutions, and communications equipment.

§  Redesign of the Texas Higher Education Commission Board Web Portal and Mobile Application for “non-traditional” college student sectors, including returning college students, military, and other adult learners (PHP, LAMP/XAMP, ColdFusion, JAVA, FarCry Content Management, SQL Server, Mobile application, Web Content Accessibility Guidelines (WCAG) 2.0 and/or Section 508).

§  Texas Department of State Health Services, Women Infants and Children Electronic Transfer Funds (WIC EBT) smart card remediation project (Java, Smart Card, and VeriFone and Hypercom POS terminals interfaces, SharePoint, DIR Life Cycle Project and Software Development Management methodologies (PMLC, SDLC)

IBM Sales & Distribution

Executive Consultant (2004 - 2008)

·         Business Architect for IBM Strategic Direct project, a $57 million worldwide SaaS initiative that supports the growth of on demand business for IBM and creates a fully-integrated, competitive teleweb capability for IBM to sell products and services directly to customers in mid-market firms and large enterprises.

·         Key member of the business team for large enterprise (LE) portal remediation project, acting as interface between IBM SMEs and Business Partners, insured the migration from the old legacy IBM SlingShot portal to the new Java Common Portal Engine (CPE) based on the WebSphere Portal technology. Demonstrated the ability to resolve issues quickly, conform to IBM and Accessibility web standards and to develop and document processes and procedures.

       The new portal reduced the GoTo Market time by 40%, increased IBM sales with 20%/year creating an automated more efficient process between the backend data feeds and the sales and marketing team.

ECMARKET, Vancouver, Canada

VP of Development (2002 – 2004)

·         People management - provided overall direction and guidance to Lead Business Analysts and Architects and set standards for Ecmarket’s $5.7 million integrated SaaS and ERP solutions Collaborative Community Trading Platform, a cost effective B2B and B2C product for SMEs that facilitates the routine business transactions electronic exchange between 20 large manufacturing ERP systems and their suppliers via Internet.

·         Advanced company’s software engineering practices through continuous process and product improvement, software engineering metrics, updated policies and guidelines, infusion of software engineering research and technology, and enhancing engineering knowledge and skills.

·         Worked closely with executive management to develop future directions for technology and programs by providing input on every technology buys, with a clear mandate to ensure that any new technology fit into the overall strategic plan maximizing company growth and profitability.

·         Lead global collaboration between off-shore development and QA teams by communicating and interacting effectively with people from multi-functional and diverse backgrounds in order to manage the complexity of product development which required integration of J2EE backend with .Net front end using SOA and open-source market-leading tools.

IBM Global Services Austin, USA

Senior Development and Operation Manager (1998 – 2002)

·         Application Development and Maintenance Manager for the biggest IBM mission critical worldwide e-business JAVA/WebSphere portal (PC/S) on iSeries AS400 supporting transactions for more than $10 billion/year.

·         Managed a large development team of project managers, business analysts, programmers, QA testers and system administrators supporting e-business functions, infrastructure, web hosting, and operations.

·         Lead all the technical and tactical activities associated with the PC/S application full life cycle, RUP planning, developing and testing. Successfully deployed 8 releases to production on schedule, within budget and according to IBM's project management practices and SEI-CMM level III certification.

·         Managed the exception and emergency change processes and conducted post mortems and root cause analysis for service impacting changes (defects, system and network upgrades, software fix packs and new releases).

·         Managed the design and implementation of robust set of tools and processes to minimize code conversion, code maintenance and database updates across all regions served.

·         Achieved 40% performance improvement, 99.9 % application availability, 3x more capacity load thus reducing the hosting cost and maintenance by $6.5 million.

·         Responsible for project planning and architecture review and approval of the global Disaster Recovery site (cold and hot sites) between North America – Europe, Middle East and Africa – Asia Pacific.

·         Managed in a positive manner all business relationships between IBM hosting cross-towers service delivery teams providing guidance and excellent teamwork.

·         Won back the biggest European business partner account Magirus, by direct interfacing with their executives in Germany and successfully implement a new cross-border business order flow architecture tailored to their new Euro market profile.

EDUCATION

Master of Science in Telecommunications Software

National Institute for Scientific Research, Montreal, Canada.

Master of Science in Computer Engineering

Politehnica University of Bucharest, Bucharest Romania.

PROFESSIONAL DEVELOPMENT AND AWARDS

Attended numerous management seminars and technical symposiums that included:

E-commerce, business process design, system mapping, senior project management, system development
    methodologies and performance management (SEI-CMMI, level III).

IBM AWARDS

2006 – IBM Thank You Award for Excellence in Customer Relationship

2001 – IBM Outstanding Technical Achievement

2000 – IBM Excellence Award for Outstanding Contributions to PC/S release 4.x

2000 – IBM Outstanding Team Performance