Candidates About

 Richard F. Maiella jr.

PROFESSIONAL EXPERIENCE:

Independent Information Technologist                                                                                    

Millennium Software International: Software Development Division, Parsippany, NJ               2017-Present

Senior Project Manager/Agile Scrum Master

·         Drove program & project level AWS cloud based .net & SQL web application salon & spa business management software product suite development and 3^rd party integrations with both internal & external (On & offshore) resources successfully delivering through an Agile Scrum SDLC framework.

·         Drove new business product software analysis in discovery, feasibility, 3^rd party evaluation, overall costs and delivery schedules efficiently mapping & executing enterprise system component dependencies.

·         Delivered & executed optimized release planning resource utilization, deployment implementation, training & support.

·         Delivered software development projects according to scope(SOW), schedule, costs with accurate effective artifacts.

·         Coached Agile framework across company resulting in increased adoption and improved efficiencies.

·         Delivered Salesforce integration with web application and 3^rd party software products.

ARUP: Global Design & Engineering, IT Division, Edison, NJ                                                          2015–2017

Agile Scrum Master/ Project Manager

·         Agile Project Manager of global program & project teams consisting of internal/external IT resources.

·         Firm-wide marketing global Bid proposal automation product implemented through SharePoint2016 online/Office365/Azure/Dynamics.

·         Custom Team and Project global collaboration sites with automated workflows, SharePoint & InfoPath.

·         Digital firm-wide intellectual assets & collateral surfacing through machine learning/artificial intelligence migration & SharePoint2016.

·         Project Structures Site Virtual Inspection web application through PHP, MySQL.

·         Online firm new magazine and marketing materials through web based Word-Press.

·         Medical Planner scenario web application through MS Asp.net/core & Angular/Python/SQL-Server.

·         Secure File Transport web application through Axway product solution.  

·         Dashboard web application data analytics of project Audit compliance & Service-now support through MS Power BI.

·         Engineering tools product suite enterprise data integration through MS PowerShell & C# & REST API.

·         Stakeholder project metrics & IT group kpi updates reported regularly to C level and boards PMO compliant. 

·         Implemented & Executed PMO Agile Scrum framework, artifacts & ceremonies with coaching across firm.

CIT-Financial, ADP-Global Security, CR BARD-Life Science Devices,                                                             2008-2015

Emblem Health-Medical, BMW-Sales & Distribution, Bank of America-Wealth Management

Agile Scrum Master / Technical Senior Project Manager / Program Manager

·         PeopleSoft General Ledger 9.2 Chart-of-Accounts upgrade through integration and automation of accounting reconciliation calculation system application in an asp.net c# WPF MS SQL SSIS framework.

·         Agile Scrum/Lean transition, implementation, training and execution.

·         PMO product delivery and support leveraging MS Office 365, SharePoint, TFS, Project, Visio,  

·         Application delivery using Service-Now, TFS & HP QC.

·         Frim acquisition integration system application implementations.

·         Implementation of security processes, control structures and automated software solutions across enterprise platforms (IDS Gap & Expansion, Secure Traffic Port Analysis & Closure, Varonis Data Advantage, NetFlow, DLP, AIM)

·         ERP Business Solution Enterprise Applications(JDE&MFGPRO) integration, BI/ETL/DW, MS SQL (MicroStrategy, Oracle, DataStage, Mobile), Plant Training Systems, Quality & Compliance, Collaborative/Cloud Solutions, Telecommunications Enterprise management(TEM–Tangoe) Program conversion and deployment, PeopleSoft HRIS integration.

·         Program & Project methodology project framework build-out of PMBOK SDLC waterfall and Agile. Templates, Artifacts, Tools, Branding, Central SharePoint site, Governance, Change Control processes, Escalation Processes & Controls, Standards, Governance Gate Reviews, Metrics, portfolio Resource Management, Risk Identification & Mitigation, Lessons Learned Sharing, Agile/Scrum Implementation. Mentoring, training, support, governance of portfolio processes. 

·         Appian BPM 7.2 Process Design and Application Software Development for vendor management business application.

·         SalesForce administrator support and custom development of SF objects to division sales groups.

·         New manufacturing plant infrastructure/application build-out, local applications, equipment, wireless services, security connections, network engineering cad layouts, deployment, testing & support. WebSphere/MQ Upgrade, Data Source Library (DSL).

·         Security Event Management (SEM -Log rhythm) implementation, Data Loss Prevention (DLP) implementation, SOX governance & compliance, Payment Card Industry Data Security standard (PCI DSS SAQ) program establishment, Identity & Access Management program establishment, Vendor Tech Evaluation & Security Review processes.

·         Data warehouse and business systems application software development across diverse industries, methodologies, platforms and company cultures.

·         Healthcare ICD10 remediation firm-wide initiative for Data Warehouse, ETL, BI, Web, Interfaces, legacy and call center applications. BPM applications system initiative implementations. As well as Insurance, Manufacturing, Sales, Marketing, Finance, Health, Non-profit: Web, EDW, BI.

·         Business analysis creating effective business, functional requirements, SLA’s, training guides & classes.

·         Systems analysis creating detailed technical system application requirements.

·         Data analysis: data mapping/modeling, SQL, data integration, reference data, ER, Atomic, Star schema

·         Test analysis, use-case, flow diagrams, UAT/QA test plans/scripts and execution creating QC’s ensuring all defects resolved on-time

·         Project communications company-wide: Status, Metrics, Dashboard, Change request, Open issues, Action Items, Risks, Budget, Schedule, Resources, Conversion, Rollout, Support, HR, Vendor, Training. Risk Management strategy, implementation and execution.

·         E-Commerce client facing Website & Database development/implementation & support, SEO, marketing analysis & material design, sales campaigns, COTS, infrastructure, network. BI Cognos & BO reports development.

·         Global Security initiatives implementations with project management and business analyst roles

Merrill Lynch, Wealth Management, Retirement, Trading, Mutual Funds – IT                  2000-2008

Roles: Development Manager/Technical Project Manager

·         Directed diverse team of project stakeholders from developers (25 on-shore & off-shore), analysts, support teams, to vendors, clients, business partners through all phases of software development lifecycle. Performed business, systems and functional analysis and created technical specifications. Formulated and executed project management plans with proactive approach in managing project risks, change control, scope, budget and software proposals performing comprehensive application integration design, conversion, and implementation.

·         Implemented and supported of post trade-settlement processes and reconciliations.

·         Created successful disaster recovery off-site testing events.

·         Responsible for the initiating, planning, and implementation of web, BI, Data warehouse projects.

·         Owned and managed project backlogs, sprints and programs end-to-end, coordinated and communicated across groups to provide on-time, within budget, quality deliverables that meet or exceed customer.

·         Managed delivery of product implementation through software product release software.

·         Quickly understand product and/or application/system content working effectively with the business & technology resulting in effective PMO relationship building, networking and partnership.

·         Directed technical teams creating new web-based applications for Defined Contributions, Defined Benefits and Employee Stock Options products, adding new platform functionality, customer service database/data-store facilities increased company market share as total retirement solution provider. 

·         Coordinated regulatory changes based on SOX, 401k, 1099, tax-reporting and exchange trading rules.

·         System analysis, design, implementation and integration of custom client Omni-pay core DC/DB,

·         Interfaced and regulatory record keeping applications working with external clients, sales, and marketing creating campaigns data extracts and reports.   

·         Website, Database, SQL, BI Cognos & BO reports development for stock options products.

·         Directed diverse team of 20+ technical resources (on&off shore), creating enterprise solutions: web-based, data interface, data warehouse, BI & core processing for wealth management financial & record keeping systems serving customers and call-centers world-wide on a 24/7 365 basis.

·         Centralized and streamlined processing of all client interface data, created hub ETL platform eliminating individual legacy file transfers with increased operational controls and security.

·         Implemented web-based, business intelligence/data warehouse and desktop application system solutions in an agile/scrum & waterfall environment across world-wide client facing branches and call-centers.

·         Implementation of financial mutual fund trading systems, NSCC interfaces, & FA compensation, Sharelot tracking, Advisor, Pricing, and Trailing Commissions system applications for financial services.

·         Resolution and implementation of QA & UAT defects, change requests, cab member.

·         Website, Database, SQL, BI Cognos & BO reports development.

·         Analyzed, designed, developed, tested, implemented, and production support of enterprise trading and settlement financial business application/database systems.

ACAC of NJ a non-profit organization, Somerset, NJ                                                                 2008-Present

Ongoing Information Technology Consulting Services

·         Effective execution of SalesForce Admin tasks.

·         Created business requirement documentation (BRDs) working with users and management.

·         Implementation and support of all enterprise SalesForce 1 Foundation & Force.com system s.

·         Initial setup, analysis, configuration, conversion (Data Loader) and rollout.

·         Established and cultivated project stakeholder relationships to identify needs, kpi’s and develop system solution strategies for successful implementation and adopted use of the application.

·         Created all SDLC artifacts in an agile scrum project methodology

·         Implemented effective marketing and fund-raising campaigns with successful donation events.

·         Worked closely with the sales, billing, legal, and client support team to resolve SFDC issues.

·         Created new roles, users, and permission sets within the organization.

·         Acted as the primary liaison between users, training team, and the in-house Salesforce team.

·         Developed and customized reports in Salesforce to better match the user’s needs.

·         Supported the sales organization through SFDC and training of users on Salesforce platform.

·         Product and/or brand management and promotions.

·         Managed vendors for specific project deliverables.

·         Managed projects related to product marketing plans for assigned products to ensure the achievement of financial/budget expectations and product line strategies.

·         Responsible for competitive analysis, promotional programs, market research requirements, strategic publication plans and channel strategies.

·         Managed Marketing communication programs including advertising, direct mail, product literature/sales tools, Client internet site

TECHNICAL SKILLS:

Platforms:           AWS, Windows IIS,, .Net framework Force.com, Appian, Linux, Azure, SaaS, PaaS, IaaS 

Languages:          C#, JavaScript, Angular, SQL, HTML, CSS, Python, PHP, PowerShell, Power BI

Methodologies:   PMBOK SDLC, Six Sigma, CMMI, ITIL, Agile Scrum, LEAN, Iterative, Waterfall

Integration:         REST API, Webservice, XML/JSON, Postman

Data Structures:  SQL Serv, MySQL, No Sql, Redis, Spatial/Geographical, Datalake, PostgreSQL

Tools:                 MS Office365, MS Project, Visio, SalesForce, Force1, Appian BPM, TFS, Power

BI, Business Objects, SSIS, SSRS, Crystal Reports, Data Stage, Micro Strategy, Visual Studio, SQL Studio, UX/UI, Minitab, Planview, ShareFile, COTS, SharePoint, HP QC, ServiceNow, Git/GitHub, ShareGate, Jira, Trello, FileShare, DropBox, Box, Concur, Slack, DocuSign, WebEx, gotomeeting, Trello, WalkMe, Emma, TextTel, Quickbooks, WordPress 

EDUCATION/CREDENTIALS:

·         University of Phoenix, BS Computer Science (in progress 2020)

CERTIFICATIONS/TRAININGS:

·         Project Management Professional (PMP); PMI NJ Chapter Member

·         Salesforce Administrator & Salesforce Developer Training

·         Agile Scrum Master Scrum .Org Training

·         Six-Sigma, ITIL & CMMI Training