
Matthew Mills
- Agile Scrum Coach / Scrum Master / Program Manager
- Tewksbury, NJ
- Member Since Mar 19, 2023

Matthew Mills
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AREA OF EXPERTISE Agile Coach (4 years) Scrum Master (6 years) Program Management (6 years) IT Project Management (12 years) Change Management Manage offshore teams Process improvements Data Analytics Artificial Intel (Neural Network) Six Sigma Certification ITIL Framework Jira / Bitbucket / Confluence / TFS SLA and KPI Metrics Founder of Agile Funding Cloud Integration/Migration AWS, Azure & Google Integration Cloud Computing, SaaS, PaaS CMS / ECM / CRM (Salesforce) Digital Asset Management B2B and B2C iOS, Android development Mobile & Web UI Design
SKILLS
Java, C#, Node.js, JQuery, Restful services, Json, HTML5, BootStrap, Web services.
ORACLE, SQL Server, MongoDB, Database modeling, design, SQL.
AWS, Azure, Google, Salesforce, Windows, Lynx, API Design, Tableau, Frameworks, Security
EDUCATION New York University IT Management
Pratt Institute BS in Electrical Engineering
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SUMMARY Founder of Agile Funding Methodology Foundation (book to follow). Client-focus, results-oriented with over 4 years as an Agile Coach and 6 years Scrum master. Well rounded SDLC experience in various additional roles as product administrator, business analyst, project manager, and program manager across numerous industries.
ACCOMPLISHMENTS · Successfully coached struggling teams internal and external to greater performance measure and value added by introducing iterative and faster development, higher quality, and fewer release roll-backs. · Created communication process to enable non-collocated teams to increase productivity and decrease communication gaps to allow a more creative atmosphere. · Successfully coached Product Owners to better understand their role, improve Backlog maturity, and to evangelize about success to executives and stakeholders
PROFESSIONAL EXPERIENCE & ACHIEVEMENTS
Agile Scrum Coach / Scrum Master / Program Manager (Consultant) Advising, guiding and enabling teams and vendors in the transition from Waterfall to an Agile PMO organization that will become the global standard for future projects and reduce product development and delivery cost. Ensure adoption and implementation of the new program management methodology and oversee project, training, coaching, monitoring and improving. · Restored order on the team by re-establishing Agile best-practices and accountability. · Given multiple struggling teams to work with on a high-pressure R&D pharmaceutical project with hard deadlines · Hands-on Agile Coaching and guide across cross-functional teams of service managers and service delivery partners to adopt new methodology. · Implement overall program management governance and methodologies that strategically align with global business priorities. · Work closely with various service managers and service delivery partners in implementing project governance, methodologies and tools to enable adoption and smooth service operation to reduce cost and risks.
Agile Coach / Scrum Master / Program Manager (Consultant) Responsible for coaching and enabling teams in delivering a Cloud-native approach in developing and deploying B2B/B2C applications, mobile app, Salesforce, Tableau, ETL, O365 migrations and API services that fully exploit the advantages of Cloud computing delivery model API in order to become a data centralized organization.
· Worked with the sales and marketing team in delivering the customer's seamless digital experience through the USGA Web site and mobile app. · Trained and lead multiple cross functional agile development teams.
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· Conducted daily scrum meetings, Sprint planning, retrospective, Story grooming (Jira) and Sprint demo to executives. · Developed project metrics and feedback measurements to ensure professional delivery of projects according to best practices, standards, and proven methodologies. Define and maintain key performance indicators for delivery and drive improvement strategies. · Worked with the business team in developing and deploying Tableau and Power BI. Design custom analytical dashboard utilizing Tableau and Power BI for various golf clubhouses around the United States. · Overseen multiple Cloud integration/migration projects across all phases of development to Azure and AWS. · Salesforce, TIBCO BusinessWorks, Apigee, Gigya and role management. · Provided leadership to drive continuous Improvements in IT PMO related operations.
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Prudential, Newark NJ |
2/2015 – 1/2016 |
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Agile Scrum Master / IT Project Manager (Consultant – 1-year project)
· Lead a highly visible complex corporate enterprise integration that crossed over 7 US customer service offices.
· Help guided the technical team and business in rolling out a new Cloud base Enterprise Digital Asset Management (DAM) and Workflow solution for various businesses.
· Played a key role as a Scrum Master and facilitated Backlog Refinement, Daily Scrum, Sprint Plan, Sprint Review and Sprint Retrospective Meetings.
· Responsible for defining a 3-year digital strategy solution roadmap for a Cloud basis and on promise architecture that maximizes on the current architecture and reduces infrastructure, software and support cost by 40%.
· Worked with various businesses to un-silo existing architecture into an enterprise architecture.
· Developed status reports, cost estimates, and resource plans.
· Worked with the infrastructure and security team producing a standard compliance requirement for Prudential’s internal/external Cloud solution.
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Novartis, East Hanover, NJ |
04/2014 – 01/2015 |
Business Analyst / Project Manager (Consultant)
Managed technology planning and execution of migrating Novartis US and Global Oncology 75 Web sites to a new SaaS enterprise content management system (EpiServer). Manage the selected vendor “Accenture” and various creative agencies in developing and delivering 70 responsive oncology Web sites on the new ECM platform.
· Monitored workflow and conduct timeline adjustments as needed.
· Collaborated with development team (Accenture) to plan project sprints.
· Coordinated with the analytic team in implemented Adobe Analytics across Novartis’ customer Web sites.
· Implemented a workflow best practice process for the development group and creative agencies in-order to increase communication and asset delivery efficiency.
· Served as a vendor manager in evaluating and reviewing proposals, SOWs, SLAs and negotiate cost.
· Developed status reports, cost estimate, and resource planning.
· Made vital decisions and drive decision-making across projects.
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Pfizer, Collegeville, PA |
10/2013 – 4/2014 |
Senior IT Project Manager (Consultant – 6 Month Project)
Manage various oncology mobile salesforce application projects in developing/delivering mobile phone applications (iPhone iOS, Android, Windows Phone) for Pfizer’s oncology sales team.
· Managed resource and capacity planning for mobile application projects.
· Supported development and software quality assurance to ensure optimal progress and product stability for end users.
· Trained the outsource development team (India) members in Agile Methodology.
· Coordinated with the business group to gather requirements and manage expectations.
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Synchronoss Technology, Bridgewater, NJ |
02/2010 – 09/2013 |
IT Project Manager / Scrum Master (Director of Operations)
Help lead the team as a Scrum Master in developing an e-commerce retail SaaS cloud java based application utilizing Oracle ATG in an Agile Methodology. Delivered a mobile/Web retail e-commerce site for cable companies such as Time Warner and Charter to reduce cost, increase subscription and increase revenue.
· Delivered a high volume web sites, mobile apps and enterprise solutions with emphasis on omni-channel experiences.
· Conducted daily/weekly meetings with Time Warner marketing team, vendors and in-house team to review action items, risks, issues, and dependencies. Monitored and reviewed SLAs.
· Conducted Backlog Refinement, Daily Scrum, Sprint Plan, Sprint Review and Sprint Retrospective Meetings.
· Developed/improved business process and reduced day-to-day incidents in the company’s call center and production e-commerce/retail Web site by 60%.
· Help lead the team the integration/implementation of Salesforce (SFDC) Service Cloud call center application.
· Implemented customer experience improvements for the customer order Bi-flow across the Website and Mobile UI/UX flow design.
· Defined business processes and best practice.
· Provided various opportunities and ideas for organic, profitable revenue growth.
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Johnson & Johnson Health Care Systems, NJ |
11/2005 – 02/2010 |
Hands on Project Manager (Vendor – 5 Year Project)
Directed the development/enhancements of Johnson & Johnson enterprise application and process:
· Managed and maintained an on-boarding Web base application for J&J consultant process.
· Managed the development of a Supply Chain Web/mobile based application.
· Managed and supported Microsoft Dynamics GP 10.0 Scribe integration and Websphere initiative and worked with the business in delivering new functionalities.
· Managed various J&J Web site for distributors that focus on product sales and information.
· Developed and manage applications that specifically focus on the consumer side of data capturing and user experience.
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Sanofi-Aventis, Bridgewater, NJ |
1/2004 – 11/2005 |
Hands-on Project Manager (Consultant – 2 year Project)
· Managed various Web base applications project life cycle in development, test, architectural design, production deployment, and support.
· Developed Webbased application to replace legacy applications and retiring legacy application and infrastructure.
· Managed projects through full life cycle project development, deployment, and support. Directed and coordinated activities of various projects to ensuring the objectives and goals were accomplished.
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Salomon Smith Barney Citigroup, New York, NY |
2/2002 – 12/2003 |
Hands-on Project Manager (Consultant – 2 Year Project)
Managed development teams in various global tier three custom Web-based applications and database for Salomon Smith Barney Citigroup’s:
· Managed projects, and drove the project team from start through completion.
o Customer Relationship Management operation (CRM) ($2 Million Project)
o Financial application ($500,000 Project)
o Help desk applications ($1 Million Project)
· Defined project scope, objectives, milestones and deliverables.
· Ensured business requirements are suitably defined, understood and signed off.
· Pro-actively managed project risks and issues and minimize their impact on the project
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Thomson Financial, Newark, NJ |
4/1999 – 1/2002 |
Senior Technical Manager
Managed development team in enhancing and supporting a custom financial Web-based application that generated financial ownership, equity, profiles, portfolio, bonds, aggregate Security and ownership reports.
· Financial clients such as Goldman Sachs, JP Morgan, Merrill Lynch and Lehman Brothers located in the United States, Europe, Japan, Hong Kong and the Philippines utilized the application on a daily basis.
· Financial application generated $62 million dollars a year.
· Defined project scope, objectives, milestones and deliverables.
· Ensured business requirements were suitably defined, understood and signed off.
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MetLife, New York, NY |
12/1997 – 3/1999 |
Senior Technical Lead
Managed, programmed, developed and deployed insurance property and casualty Internet and Intranet applications in ASP, Sybase 6.0, SQL, Perl, and Java for various MetLife departments. Developed life, dental and auto Insurance Application. Integrated Web based application with MetLife’s mainframe database. Developed custom content management system (CMS) for various intranet Web sites.