Candidates About

Randall Dunigan

Highlights

●     Improved predictability and quality of development team through implementing and improving agile methodologies by 20% and 30% respectively

●     Acted as Scrum Master for 3 development teams simultaneously including a remote team based in India

●     Transitioned a 10 person team from SCRUM to a more appropriate Kanban methodology improving throughput by 200%

●     Maintained a backlog for three teams writing and organizing 1900 user stories under a portfolio containing features and initiatives while generating reports on the same

●     Oversaw a 12 month migration of base technology in web application from Plex to C# while generating regular reports on the same

●     Coached 18 employees in Scrum and the agile method and aided in the transition to the same to include estimation techniques, grooming practices, capacity planning, and scrum ceremonies

●     Worked hand in hand with all US departments of revenue to implement solutions for our customers that meet the demands of the ever changing indirect tax reporting field making lasting contacts with representatives of those departments to ease development

●     Created and distributed a time tracking utility to uniformly report metrics from all development teams to management and reduce the burden of generating reports manually. This took the task from an average of 2 hours to an average of 5 minutes.

●     United States Air Force Veteran

Education

●     Completed a Bachelor’s of Science degree in Software Engineering from University of Texas at Dallas

●     Earned Certified Scrum Master (CSM) certificate, educated by Mike Cohn in 2016

●     Completed 7 course Interaction Design specialization in Coursera from University of San Diego

●     Received an A+ for senior design project that dynamically grouped large amounts of text and is currently in use due to its continued success

Technical Summary (listed in order of experience)

●     Software Development Methodologies: SCRUM, SAFe, and Kanban

●     Office Tools: CA (Rally), TFS, Outlook, MS Word, Excel, PowerPoint, LibreOffice Suite, Team City

●     Operating Systems: Ubuntu, Windows 2007 & 2008, Debian, Angstrom

●     Design & IDE Tools: Eclipse, VIM, Emacs, Notepad ++,MS Visual Studio, MS SQL Server, NetBeans

●     Programming Languages: Java, Python, C#, Unix, Some C++, Some Ruby, .Net

●     Databases: Some SQL (also MySQL and PostgreSQL). Some Oracle

Work History

●     Jun 2015 - Present: Business Analyst and Scrum Master at Wolters Kluwer

Scheduled and led scrum ceremonies. Tracked team’s performance and guided team members during the sprint to ensure acceptance. Generated metrics and reports to show team progress. Coached team members in agile methodologies, including Scrum and Kanban. Gathered requirements creating user stories to fill the backlog and prioritized the same based on the business requirements handed down by the product owner. Grouped stories into epics, features, and initiatives to fill the product portfolio. Developed user guides and release documentation. Worked with departments of revenue all over the US to aid in requirements gathering and development efforts.

●     May 2014 - Dec 2014: Primary Python developer for NTT Data Systems chosen due to exemplary performance during spring senior design project
Developed Python application harnessing machine learning techniques to dynamically group large amounts of non-numerical data in an effort to reduce reaction time for customer escalations.

●     Dec 2011 - Jun 2015: Security officer at Methodist Regional Hospital in Richardson while pursuing college degree in software engineering
Ensured the safety of all hospital personnel and visitors. Maintained computer systems, access control systems, and CCTV systems for hospital and remote locations. Worked with local law enforcement aiding in investigations and guarding suspects while at the hospital. Confiscated, controlled, and appropriately disposed of contraband including narcotics and weapons.

●     Aug 2010 - Aug 2011: Telephone switch contractor with SMS Data Products Group LLC, tasked to oversee the Fort Hood telecommunications software upgrade
Supervised DMS500 switch repair and upgrade to Optera5000 equipment for Sonet operation and VOIP capability. Aided in maintenance of existing DMS500 switch. Repaired and replaced switch equipment and updated telecommunications tables to ensure 95% operating efficiency and aiding in the improvement of the same from 88%. Helped train existing switching personnel in switch maintenance procedures.

●     Jul 2003 - Jul 2009: Telephone switch technician for US Air Force at largest communications switching system in the Department of Defense

Maintained largest multifunction telecommunications switch in the department of defense, as well as 3 remote switches. Replaced equipment and maintained software tables to ensure 99% operating efficiency. Oversaw installations and upgrades to switching equipment. Wrote programs to improve operating efficiency in proprietary Nortel scripting language. Maintained white house communications trunks. Utilized communications expertise in deployed locations outside of the country to establish and maintain communications in remote areas.