Candidates About

 

Dexter W. Hairston

SUMMARY

An experienced Program and Project manager that has experience in Application development, Information Systems security, Business Continuity, Application Portfolio Risk and Infrastructure roles.  Personable, yet a strong leader of Information Technology professionals that can utilize relationships to drive a project to completion. Can see the big picture and able to think critically to address any project need. Proficient in the Software Development Life Cycle (SDLC) and Waterfall methodology, as well as being Agile exposed.  Adept in the management of project tasks such as securing of funding, forecasting, work breakdown structure, risk mitigation, variance reporting, resource management, project documentation, status reporting, testing, and approvals.

                                                                                                                  

PROFESSIONAL WORK EXPERIENCE

 

Principle; Program and Project Management (Specialist)          July 2016 – October 2016

NTTDATA (Top 4 U.S. Bank)

Provided Program and Project consulting support to clients within the financial sector.  Managed end to end projects that sourced data from upstream to downstream platforms for more efficient use.

 

·         Managed the technology delivery of projects utilizing Waterfall SDLC methodology.

·         Worked with various Data Warehousing platforms to coordinate release scheduling.

·         Provided executive level status reporting on weekly status meetings, and submitted four blockers

·         Utilized Microsoft Project and TAR Lists to drive daily execution of the projects.

·         Managed technology deliverables such as Design, Development, Testing and Release activities.

·         Successfully stabilized projects by creation of project plan and coordination of release schedule

 

Senior Technology  Project Manager (Consultant)                      August 2014 – March 2016

Bank of America/Corporate Investment Treasury Technology

Provided program and project infrastructure support to the Investment banking and Risk divisions by driving end to end projects.   Also was the Application Risk portfolio contact for the division.  These projects included Datacenter migrations, Remediation of Declining Not Permitted software and Hardware, Platform refreshes including the movement of applications to the Cloud, Patching, and Information Security remediation.

 

·         Managed the technology delivery of projects utilizing Waterfall SDLC methodology.

·         Facilitated and managed the building and execution of the project plans, hardware testing, financial management, risk mitigation, and stakeholder satisfaction. 

·         Represent projects in change board and governance calls for hardware requests and approvals.

·         Managed relationships by being the point person of contact to business technical groups for infrastructure strategy, the resolution of unresolved problems, and complex service requests. 

·         Worked with Application owners and risk governance to remediate all risk infractions in the division and reporting mitigations using internal risk governance websites.

·         Provided executive level status reporting on weekly status meetings, submitted four blockers, and updated Nexus.

·         Managed all aspects of financial management including attaining estimates and funding, monthly forecasting details, total project estimations, and all financial reporting

·         Managed program/project teams with up to 25 resources and budgets of $3MM.

·         Successfully closed and relocated  all Corporate Investment Group hardware from the Deerfield Datacenter on time within allowed downtime

·         Successfully remediated all Corporate Investment Treasury Technology infrastructure Global Information Security infractions and maintained green status

·         Successfully refreshed hardware in the Risk and Investment banking space utilizing scalable Cloud technology

 

Technology Project Solutions Consultant                                                May 2012-March 2014

Apex Consultants (Bank of America)

Provided end to end technology program and project management support for Short Sale and Deed in Lieu technology program in the mortgage division. This was an application development and infrastructure effort.  The project provided solutions to the Consumer Financial Protection Bureau government mandate.

 

·         Facilitated interactions with the line of business and external vendors, building and executing the project plan, application testing, financial management, and risk mitigation. 

·         Provided executive level status reporting on weekly status meetings, submitted four blockers, and maintained updates to PPRT and Nexus.

·         Managed all aspects of financial management including weekly variance reporting, Clarity updates and reporting, PCM updates, Resource time updates, Total project estimations, and all budget reporting.

·         Managed program/project teams with up to 40 resources and budgets of $2MM.

·         Utilized Microsoft Project and TAR Lists to drive daily execution of the projects.

·         Managed the technology delivery of projects utilizing Waterfall SDLC methodology.

·         Managed infrastructure and application technology providers including external vendors in a matrixed organization to deliver solutions. 

·         Successfully delivered Consumer Financial Protection Bureau Loss Mitigation Application project

·         Successfully decommissioned legacy environments of Safeguard and Centralized Property Preservation

                                               

Technical Delivery Manager                                                            February 2011-March 2012

Matrix Resources (Bank of America)

Provided end to end Change and Project Management support for Wholesale Banking technology.  The project provided a solution that closed an audit gap.  This was both an application development and infrastructure solution.

This solution hosted a number of internal Bank of America applications to an external computing host and also development of an application to be hosted within the portal.

 

·         Provided executive level status reporting on weekly status meetings and submitted four blockers.

·         Managed aspects of financial management including, Clarity resource updates, Excel forecasting updates, financial status and budget reporting.

·         Facilitated interactions with the line of business and external vendors, building and executing the project plan, application testing, financial management, and risk mitigation. 

·         Interfaced with all levels of personnel including the line of business, developers, test managers, network engineers, senior and executive management to drive the project daily.

·         Managed project teams with up to 20 resources and budgets of $1M.

·         Utilized Microsoft Project and TAR Lists to drive daily execution of the projects.

·         Managed the technology delivery of projects utilizing Waterfall SDLC methodology in a matrixed environment.

·         Successfully executed the delivery of the Bank of America Merchant Services Joint Venture Citrix network portal.

·         Successfully executed the delivery of the Bank of America Merchant Services Enterprise Data Portal application.

 

Business Continuity Project Manager                                                                   2006-2009

Bank of America/Enterprise Technology and Delivery

Provided Business Continuity program and project support to Investment Banking technology teams..  Duties included driving project tasks facilitating the creation and support of comprehensive technical recovery and testing plans. 

 

·         Coordinated the execution of the industry standard SIA and SIFMA Business Continuity test.

·         Assisted in the coordination the first Data Center failover and test for the Global Trading infrastructure utilizing Six Sigma methodology.

·         Successfully helped develop the Business Continuity Program in the Global Trading Infrastructure space.

·         Helped build and load in house Business Continuity Database Platform as well prepare for the Living Disaster Recovery Planning System(LDPRS) conversion.

·         Helped coordinate and facilitate datacenter recovery testing, crisis management, test plan creation, and work area recovery planning

·         Updated the project plan, mitigated risk, and provided executive level status reporting.

·         Provided subject matter expertise regarding business continuity to technology teams. 

 

Senior UNIX Systems Engineer/Project Lead                                                                         1998-2006

Bank of America/Global Trading Infrastructure 

Provided third tier UNIX engineering and administration support relative to design, implementation, support, and documentation of UNIX/Linux systems for the Global Trading Infrastructure.  Also was the point person on UNIX systems security and vulnerabilities.

 

·         Responsible for providing UNIX systems administration support to Investment banking, Mortgage, and Interactive Voice Response applications teams.  

·         Managed numerous projects concurrently and acted as the subject matter expert and highest tier of escalation on UNIX/Linux systems.

·         Provided hardware solutions to my Investment banking clients that were aligned with the Executive vision of Technology within budget and on time.

·         Led small project teams that come up with and implement plans to reduce systems security risk in UNIX and Linux environments.

·         Strategized with Corporate Information Security to influence operating system baseline policies that affect UNIX/Linux operating systems

·         Automated or scripted a number of manual UNIX administration tasks such as Operating system installs, Patching, OS security remediation, and Web base software with Borne shell(sh)  and Perl languages

·         Instrumental in authoring the first Global Trading Infrastructure hardware end of life documentation that led to the removal of end of life hardware from the environment.

·         Established the Charlotte midrange DMZ infrastructure within Global Corporate and Investment Banking technology.

·         Initiated the first formal backup solution in the Charlotte midrange environment.

·         Mentored several junior Unix Administrators into senior UNIX administrators.

                                           

Analyst/Unix Administrator, Payroll Revenue Accounting Solutions               1994-1998

Andersen Consulting, Minneapolis, Minnesota 

The onsite consultant at US Airways with responsibility of supporting the Infrastructure for an ERP application solution. Duties included UNIX systems administration, client support, systems security maintenance, shell scripting, patching, and account maintenance. 

 

·         Increased systems efficiency by automating several manual UNIX administration tasks. 

·         Grew the UNIX environment from its infancy to a complete complex network.

·         Automated several manual tasks and trained systems users.

 

Storekeeper, Second Class Petty Officer, Naval Air Terminal 207                                1989 - 1999

United States Naval Reserve, Raleigh, North Carolina

Provided supply and transportation support efforts to the Naval Reservist command post Naval Air Terminal 207.  Oversaw activities on reserve duty weekends related to military preparedness and training.  Helped supply the Naval fleet with supplies while in Desert Shield and Desert Storm operations.     

 

·         Served in Desert Shield and Desert Storm 1990 and 1991.

·         Received formal recognition twice for Meritorious Service           

          

TECHNICAL SKILLS

 

Discover, AIT, TOM, SharePoint, Clarity, Maximo, Remedy, MS Office, Excel, Pivot Tables, VLookup, Nexus, PowerPoint, Project, Visio, PCMWeb, PDWare, Run the Bank, Quality Center, Waterfall, DAIC, ITIL,ITSM, LDPRS, SAN, NAS, Citrix, Infrastructure, Network, Server, Cloud, Firewalls, F5 Load balancing, DNS, Routers, Switches, Storage, UNIX, Linux, Windows, Oracle, SQL, ETL, Teradata, Data Center

 

 

 

 

 

EDUCATION/CERTIFICATIONS

 

PMP Trained and currently pursuing PMP Certification

 

Villanova University, Villanova, Pennsylvania

Certified Information Systems Security Professional Training, September 2010

 

North Carolina Central University, Durham, North Carolina

BA, BUSINESS ADMINISTRATION, May 1994

CONCENTRATION: COMPUTER INFORMATION SYSTEMS