Amritapa Pattanayak

  • Agile / Scrum / QA Automation Architect
  • Greensboro, NC
  • Member Since Jun 13, 2023

Candidates About

 

Amritapa Pattanayak        

Professional Summary:

A goal-oriented IT professional with over 12 years of experience in Insurance Domain Software Development, Automation test architecture. I have expertise working on Agile (SAFe 4.0), QA management, Project management principles.  I have extensively worked on Business as well as System Test Automation work flow designing and have been hands on in RPA tools and techniques primarily in Blue Prism. Over 7+ Years at Customer facing roles in USA, I have gained extensive work experience in Application IT System Architecture while working with Top Notch Insurance companies.

Experience in leading global and cross-functional teams, steering project- portfolio- management efforts, and guiding innovation, conducting negotiations, managing multi-million-dollar portfolios.

 

Ø  Working with customers and partners in identifying, designing and orchestrating appropriate automation workflows. Partnering with project stakeholders during project definition to help the team understand risks, dependencies, and opportunities with a mantra of reducing costs and improving productivity

Ø  Catered client as the Automation solution architect working closely with the process owners and the technical architect to deliver business solutions

Ø  Responsible for implementing automation solutions to improve operations by developing roadmap for automation, reviewing business cases, analyzing as-is processes, developed end-to-end automation solutions using industry leading automation solution

Ø  Interact with product management, project management, and development team to develop strong understanding of the project and testing objectives

Ø  Facilitate client workshops, document business requirements and develop them into a business case for Automation

Ø  Manage all facets of testing: functional and non-functional (load, stress, failure, static code analysis)

Ø  Confirmed the Proof of Concept for the project by developing and executing automation plan which answered outstanding management questions

Ø  Steering project- portfolio- management efforts

Ø  Participate in development of new offerings and innovation in the automation space as there is shift towards robotics tools

Ø  Experienced working in various comprehensive SDLC- Waterfall, Agile as Scrum Master and Project Manager

Ø  Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management

Ø  Seasoned Automation Solution professional I am responsible in developing automation framework and test harness to address execution challenges with focus on managing local and distributed teams. Serving as advisor on IT Process automation, RPA, cost-benefit analysis, return on investment calculation, testing metrics and measurements, project management and technical writing, prioritizing requirements based on mission critical needs

Ø  Excellent People Management skills and experience of leading client personnel including members from other IT vendors

Ø  Facilitating teams in finding ways to improve their productivity, team cohesion and to be on a path to continuous improvement keeping teams focused and delivering success in rapidly evolving and dynamic environments

Ø  Extensive domain knowledge and experience in Life (Group Universal Life, AD&D, STD, LTD etc.), Property and Casualty (Core Property, General liability, Workers compensation, Umbrella/excess liability etc.) and Automobile Insurance

Ø  Organizing Test resources by Recruiting, Training, Monitoring, Assigning and Reviewing Tasks

Ø  Experience in testing desktop, Client/Server and Web based application, Automation tools using UFT, CODED UI

Ø  Experience in requirement gathering, Estimation/Guesstimation/Relative Sizing, Risk Analysis, Test Planning and Scheduling, Defect tracking, Reporting and Change Control procedures

 

 

 

 

Technical Skills:                   

 

Test Management Tools: Rally, HP QC, ALM 11.00, and HP Test Task Pro, Microsoft Project 2010, Office2010, Share Point, SVN etc.

RPA Tool: Blue Prism (Accreditation ongoing), Abbyy (OCR). UIPath (Accreditation ongoing)

Automation Solutioning Tool: SOAP UI, UFT

Language: VB Script, Visual Basic and C

Operating Systems: Windows 95/98/2000/2003/XP/7/10

 

 

Working Experiences:

 

Portfolio / Project 1: Underwriter and Broker Issuance                           July 2017 - till date

Client: TAPCO Underwriters (A BB&T Corp subsidiary)                                                           

Role:  Automation Architect and Test Management

Test Team size:  4+

Greensboro, NC

 

TAPCO underwriter application is designed to provide coverage on houses, including modular and some mobile homes in most cases, also bank-owned, estate-owned, real estate-owned houses. It has the eligibility to write dwellings and content coverage as well.

 

Highlights of the responsibilities are:

 

ü  Managing the smooth QA transitions from current vendor to L&T Infotech starting mid-July

ü  Attending transition planning meeting, Conduct skill gap analysis against aligned QA resources

ü  Determine actual training needed, based on gap analysis, Developing training plans

ü  Validate and refine the existing QA process in alignment with SAFe 4.0 framework

ü  Design Automation regression strategies, rework on the existing test bed (CUITs) scripted in Coded UI

ü  Set up and integrate various components and tools (MTM– TAPCO Dashboard) for an end to end view of Testing Life Cycle

ü  Responsible for conducting test of software components by coordinating with Product Owners, Business Analysts, Scrum Master and Neighbors

ü  Ensuring daily and weekly Quality metrics and reports using defined parameters from MTM

ü  Providing consultancy through L&T Infotech center of excellence (CoE) team to conduct and set up RPA process for back and mid office process of carrier form updating platform using Blue Prism as RPA tool

 

Environment/Technology: .net based Web and Desktop App, Manual and Automation Testing, Web service Testing, SoapUI, CODED UI, MTM.

 

 

Portfolio / Project 2: Operating Model Core Capability                           February 2015-June 2017

Client: Travelers Insurance                                                                  

Role: Project Manager - Agile Test Management Consultant

Test Team size:  11-18

Hartford, CT - USA

 

OM Core Capability (USD 1.5M QA Portfolio) consists of 9 initiatives ranged across multiple LOBs and Markets providing various solutions to business users for performing multiple operations in the Policy Administration system. These applications provide coverages for Property - building, business property and assets,

General liability, Workers compensation, Umbrella/excess liability

 

 

 

Highlights of the responsibilities are:

 

ü  Proactively managed testing for highly visible and challenging applications under tight schedules by adapting well-defined process for testing

ü   Established the Scrum and QA process from the beginning by creating industry equivalent standards and criteria, policies and procedures in conjunction with customer expectations based on Scaled Agile Framework (or SAFe), Dev-Ops Integration as part of Release Train (First in Travelers BI Operating Model Platform Area)

ü  Managed testing, installation, deployment and delivery of the infrastructure components that are consumed by multiple business critical web services and worked with multiple teams across the organization to architect and drive process optimization, efficiency and Quality of both, end user and customer account executive facing applications

ü  Guiding innovation, conducting negotiations, managing multi-million-dollar portfolios

ü  Established the Scrum and QA process from the beginning by creating industry equivalent standards and criteria, , policies and procedures in conjunction with customer expectations based on Scaled Agile Framework (or SAFe), Dev-Ops Integration as part of Release Train  (First in Travelers BI Operating Model Platform Area)

ü  Developing Automation regression strategies, work flow design for end to end RQI system using UFT

ü  Back Fill Scrum Master of other teams as when needed, maintaining back logs, running stand up and refinement meeting, working with Product Owners to create future items including back logs and portfolio items, participating agile ceremonies like Demo and PI planning and collaboration during team break out

ü  Set up and integrate various components and tools (Rally- HP ALM – Q Mart) for a bird's-eye view for Senior Leadership Level reporting and dashboard for end to end view of Testing Life Cycle using HP ALM

ü  Set up Wiki’s for storing Program level best practices, signed off documents and testing artifacts

ü  Responsible for running test validations, developing testing plans, and estimating project resources in Rally, coordination with offshore resources and leading QA group in daily stand up, User Story refinement, Iteration and PI Level planning meeting

ü  Responsible for conducting test of software components by coordinating with Product Owners, Business Analysts, Scrum Master and Neighbors

ü  Ensuring daily and weekly Quality metrics and reports using defined parameters from HP ALM

ü  RPA Consultancy –Establishing process automation for the back-office Buffer Zone update process support via L&T Infotech’s CoE, as a part of this POC, replaced 12 FTE process by 7 working bots using  Inputs for Life Cycle Orientation of RPA/RDA implementation, creating Process Definition Document (PDD), Solution Design Document (SDD) with and Functional Requirement Questionnaire (FRQ), establishing the definition of done for RPA testing, Roadmap creation through the stages like Process Management, Define, Design, Develop, Test and Deploy, mentoring Blue Prism Developers at offshore

 

 

Environment/Technology: .net based Web and Desktop App, HTML Utility, Manual and Automation Testing, Web service Testing, SoapUI, Selenium, HP ALM, Rally, Share Point.

 

Project 3: Visual Basic Elimination/Technology Currency Migration     December 2012- February 2015

Client: Travelers Insurance                                                                  

Role: Onsite Test Manager

Test Team size:  4-17

Pune, India (December 2012 to May 2014), Hartford, CT- USA (June 2014-February 2015)

 

Technology Currency Migration (TCM) is a multi-million-dollar program which is designed to convert more than 30 Large/Medium scale (5K LOC to 500K LOC) web or desktop applications from outdated technology to modern age platform.

 

Highlights of the responsibilities are:

 

ü  Responsible for providing work effort estimation as input for project schedule and planning, Regular collaboration with offshore Team Members and Program Managers for daily and scheduled Test Deliverables, Planning and Estimation, Issue resolution, Resource Loading

ü  Responsible for providing leadership and direction to the offshore QA team that handles tasks including test execution, HP-ALM update, quality artifacts creation and maintenance

ü  Conducting Requirement analysis with SME, Business, Development Team, various Test teams and other important stakeholders

ü  Coordinating scheduled walk through of Test Plan, Test Strategy, Test Scenario, Test Cases

 

Environment/Technology: VB6 and .net based Web and Desktop App, Manual and Automation Testing, Web service Testing, SoapUI, HP ALM, Share Point.

 

 

 

 

 

 

 

 

Project 4: Integrated Solution for Insurance Service                         February 2007 to November 2012

Client: Marsh & McLennan                                                                        

Role: Tester/Test Lead

Test Team size:  3-5

Pune, India (February 2007 to August 2007 and June 2011 to November 2012), Hoboken, NJ - USA (August 2007-June 2011)

 

Integrated Solution for Insurance Service- personal plans is a Web based application: This application allows various employees of different organizations to enroll different set of insurance products (Group universal life insurance, Accident coverage, Short term and Long-term disability etc.).

 

Highlights of the responsibilities are:

 

ü  Requirement analysis, Test Plan, Test Scenario Creation

ü  Test Case creation, Execution and Test Data creation using UNIX, Defect Logging, Triaging and Managing Defect life cycle in HP TOOL (Test Task Pro) ,Test Data creation for in house and UAT testing activities and Test Execution support in upper environment

ü  Web Service testing for various integration points predominantly using backend generated XML and using SoapUI

 

Environment/Technology: java based Web and Desktop App, Manual and Automation Testing, Web service Testing, SoapUI, HP TTP, UNIX,

 

Project 5: AUTO choice (US) Project                                                 August 2011 to August 2012

Client: Marsh & McLennan                                                                      

Role: Tester/Test Lead,

Test Team size:  4

Pune, India

 

AUTO choice (US) is a Web based application: This application allows various employees of different organizations in USA (Publix, ADP, IBM, L3, and Bechtel, E&Y etc.) to enroll for the Auto Insurance.

 

Highlights of the responsibilities are:

 

ü  Test Plan and Case creation or updating and review of these artifacts, Test Case Execution, Defect logging, Triaging

 

Environment/Technology: java based Web and Desktop App, Manual and Automation Testing, Web service Testing, SoapUI, HP TTP, UNIX,

 

Project 6: Dealer Web -AUTO choice (Non-US) Project             July 2010 to June 2011

Client: Marsh & McLennan                                                                      

Role: Tester/Test Lead,

Test Team size:  3

Hoboken, NJ - USA

 

Dealer Web -AUTO choice (Non-US) is a Web based application. This application allows the sales manager/representative inside a dealership network

 

Highlights of the responsibilities are:

 

ü  Test Plan, Case creation and execution, walkthrough of the test plan with various SME and Business group

 

Environment/Technology: java based Web and Desktop App, Manual and Automation Testing, Web service Testing, SoapUI, HP TTP, UNIX,

 

Project 7: Marsh Global Branding                                                 September 2010 to November 2010

Client: Marsh & McLennan                                                                      

Role: Tester/Test Lead,

Test Team size:  20

Hoboken, NJ - USA

 

Marsh Global Branding was a short term but highly visible project which enables MMC to change their old logo and legal texts to brand themselves with new legal texts.

 

Highlights of the responsibilities are:

 

ü  Requirement analysis, Creation of a Requirement Handbook targeting the changes to be incorporated for this project, Coordination with various stakeholders of multiple applications for review and sign off of the requirement handbook

 

Environment/Technology: Desktop App, Manual Testing, Web UI Testing, HP TTP

 

Project 8: Report-Ordering Application project             August 2005 to January 2007

Client: Travelers Insurance                                                                         

Role: Tester/Developer

Mumbai/Pune

 

Personal-Line Based Insurance Application Service (Report-Ordering Application) deals with a third-party integration where user data gets verified with a third party with all driver information entered in the web.

 

Highlights of the responsibilities are:

 

ü  Coding for a primary module in coolgen, Unit Testing and Test Data creation

ü  Create and execute test cases for unit, smoke testing and System Testing

 

Environment/Technology: Coolgen Development and unit testing. Manual draft Testing

 

Education:                               

 

B. TECH (COMPUTER SCIENCE AND ENGINEERING), 2005,

Haldia Institute of Technology, Haldia, West Bengal, India- 73% Aggregate,

West Bengal University of Technology

 

Employment history and Achievements

 

LARSEN AND TOUBRO INFOTECH LIMITED - INDIA /USA, August 2005 – till date

Present Function: Onsite QA Manager, Software Testing, Domain: Insurance

 

Professional Appreciations/Awards

Training and certifications in profession

ì Winner of the "Excellent Performer -2013"

- Annual Award

ì Winner of the "Valuable Contributor -2007"

- Annual Award

ì Awarded “Achiever of the Month” - October 2010

ì Awarded “Achiever of the Month” - September 2007

ì Awarded Best Project Team for TCM/VBE –

December 2013, Annual Award

ì Awarded Best Project Team for MMC Consumer –

 December 2011, Annual Award

ì Certified ISTQB (ASTQB) professional –   October 2010.

ì Completed industry acclaimed Leadership Development program (LJ- Junior) at L&T Management Development Centre in Lonavala, India- January 2012.

ì Applied Project Management (MW14AP) - January 2012.

ì Attended Leadership Express Module (LEM) from at L&T Infotech – USA – March 2017

ì Safe Agilist (SAFe 4.0) – April 2017

ì 21 Days Blue Prism hands on training from “The RPA Academy”