Candidates About

 

Yagna Deepika Ravikumar

 

SUMMARY

•      9+ years of Ariba Techno Functional Consulting Experience in Ariba On Premise & Ariba On Demand products

•      Configured/Managed Ariba On-Demand P2P, P2O, Non-PO Invoice, Spend Viz, Contract Management Modules.

•      Worked on Ariba P2P integration with SAP which includes exchange of Master Data and Transactional Data via ITK (Integration Tool Kit). Also integrated Ariba On-Demand solutions with external applications such as WDS (Worker Day System), VGS (Vendor Governance System ) and PDM (PSS Data Management)

•      Worked on Ariba Analytical Reporting for P2P Application to address End-User requests and worked on weekly/monthly/quarterly reporting for the procurement and buy-desk team.

•      Worked on the Production Support , handling service requests from Users related to assistance regarding the Ariba application, approvable documents stuck in approval flow, invoice processing etc.

•      Provided extensive Ariba P2P Production Support including, User and Supplier Data Management, Transactional Data Management, master Data Loads, User Training and Stake holder presentations

•      Proficient in preparing Business Requirement Document (BRD), Software Requirement Specification (SRS), System Design Specification (SDS), Functional Specifications, Use Cases, and User Training and Manuals

•      Worked on Invoice Scanning Process from third party Vendor and loading the invoices into Ariba.

•      Expertise in Software Development Life Cycle (SDLC), Object Oriented Analysis and Design, Rational Unified Process (RUP) methodology and Agile (SCRUM) Methodology.

•      Experienced in all areas of project life cycle in a highly structured Change Management Environment using both proprietary methodologies and Agile Techniques.

•      Conducted Joint Application Development (JAD) sessions with End-Users, SMEs and development team for project meetings, walkthroughs and customer interviews on regular basis and creating requirements traceability matrix for tracking the requirements.

•      Involved in Release Management cycles during periodic code deployments and for country roll-outs.

•      Acted as Techno Functional Lead for analyzing and evaluating Ariba 9r1 upgrade and reporting on differences and short fall between two versions (8.2 and 9r1)

•      Extensive expertise in process consulting using Six Sigma methodologies

•      Experience in working with Business Objects XI for Metrics Management and Statistical Analysis on Service Level Adherence.

•      Expertise in working with Procurement tool – Ariba, Incident Management Tool – HP Service Center, Quality Tool – HP Quality Center, Configuration Management tool – Serena Dimension, Audit Management Tool – Team Mate.

•      Involved in Customer Relationship Management (CRM) & Procurement methodologies.

 

 

EDUCATION

 

Bachelors of Technology in the discipline of Information Technology (I.T)

 

 

 

TECHNICAL SKILLS

 

Domain Tool:                             Ariba Spend Management (Buyer, e-Invoice , Contracts, Sourcing, Spend           Viz)

CRM Tool:                                 Microsoft Dynamics CRM 2011, Salesforce.com

Configuration Tool:                    Serena Dimensions

Database Tool:                          MS SQL Server, MS Access

Incident Management Tool:         HP Service Center, JIRA

Documentum Tool:                     MS SharePoint, GNOSIS

Quality Management Tool:          HP Quality Center

Project Management Tool:          MS Project 2010

Design Tool:                              MS Visio

Testing Methods:                      Peer Testing, Integration Testing and UAT

Compliance Tool:                       Track Wise

Methodologies:                          Waterfall, Agile, Scrum, ITIL v3, ISO 9001:2008, Six Sigma.

 

 

PROFESSIONAL EXPERIENCE

 

 

THE BANK OF TOKYO-MITSUBISHI UFJ, LTD (MUFG)                                 Nov 2017 – Till Date

 

•      Configured MUFG taxonomy in P2P Ariba to map MUFG Taxonomy to UNSPSC Commodity Codes.

Co-ordinated UAT with Stakeholders and Prepared training materials for end-user training.

•      Handled Production Support via HP Service Center Requests/Tickets from Users related to assistance regarding the Ariba application, approvable documents stuck in approval flow, invoice processing etc.

•      Worked with cross functional teams in case of any ERP and ITK related issues.

•      Worked alongside with Ariba (SAP Company) for the configuration enhancement and service requests submitted by Bank.

•      Provided assistance to Suppliers with the issues related to Ariba Network.

•      Provided demo to application Users regarding the approval process and email notifications.

•      Configured email-notifications for the Business Users and modified the email templates as per the Organization’s Business needs.

•      Worked on Ariba P2P integration with PeopleSoft which includes exchange of Master Data and Transactional Data via ITK (Integration Tool Kit). Also integrated Ariba On-Demand solutions with external applications such as Concur, Field-glass, Vendor Portal and PDM (PSS Data Management)

•      Worked on Ariba Analytical Reporting for P2P Application to address End-User requests and worked on weekly/monthly/quarterly reporting for the procurement and buy-desk team.

•      Worked on TP360 Project to export Ariba reporting data to third party vendor tool via ITK (Integration Tool Kit).

•      Configured Ariba Dashboard according to Business User Needs. Modified RSS feeds and news content in Ariba dashboard.

•      Conducted End User training on Ariba Analytical Reporting to export the spend statistics against Commodities/Suppliers/Contracts from Ariba.

•      Worked with the Contract Management and Sourcing Team to configure the Templates and Tasks.

 

 

PFIZER Inc.                                                                                                     Oct 2016 – Oct 2017

 

Ariba Consultant

 

·         Customized modules and facilitate integration with ERP systems as per Pfizer requirements.

·         Setup approval rules and approval data in Ariba as per Pfizer business processes.

·         Enable and customize email approval functionality in Pfizer for Ariba for iPhone/Android/Blackberry devices.

·         Perform data load and data configuration tasks in Ariba using Ariba Administrator and inspector toolkit.

·         Monitoring and resolving technical and functional issues related to interfaces between Ariba and various ERP systems and ensure data accuracy involving Java/AML/AQL framework.

·         Execute ad-hoc inspector queries for Spend Management reports.

·         Design user segregation logic for Divestiture functionality in Ariba 8.2.2 to Ariba 9r2.

·         Import Purchase Order legacy data from 8.2.2 instance to Ariba 9r2 in phases.

·         Apply Service pack upgrades, hot fixes as part of application upgrades and system maintenance processes.

·         Ensure Data load processes triggered and completed on time and debug in issues with inbound/outbound Interfaces.

·         Involve design of Business requirements and Problems as Change Requests (CR) of ARIBA procurement tool.

·         Create documents for technical design, test scripts for User Acceptance Test (UAT), integration testing.

·         Identify Production cut-over tasks & code deployments through Release Management.

 

 

AIG (American International Group)                                                 Jan 2015 – June 2016

 

Senior Ariba Techno-Functional Analyst

 

·         Implemented Ariba On-Demand Procure to Order Module for Malaysia and Philippines.

·         Implemented Ariba On-Demand Contract Management for EMEA countries. Configured and Managed Templates.

·         Implemented Ariba On-Demand Non-PO Invoicing for 18 EMEA and APAC countries.

·         Trained country leads and end-users on Ariba P2O, P2P and non-po invoicing Ariba functionalities.

·         Work on the Feasibility Study by interacting with the owners of the ERP Applications. The Applications include AP Systems, VGS (Vendor Governance System).GDW(Global Data Warehouse),SAP, Data Quality and Corporate Date Warehouse(CDW).

·         Worked on end-to end functionality between Ariba and the AP systems.

·         Developed Business and Functional Design Document and presented to Stake Holders.

·         Drafted Detailed Project Plan for Ariba On-Demand for Malaysia and Philippines, Prepared As-Is and To-Be Process, Performed Fit-Gap Analysis.

·         Worked with the cross-functional teams (PDM, Worker Data System, SAP, Vendor Governance System) to understand the Business work flow between the systems.

·         Worked extensively on design related to Business rules and Master Data Load.

·         Worked on loading helper files in Ariba On-Demand.

·         Worked on PDLC (Project Development Life Cycle Process).

·         Performing Data Gathering for Ariba On-Demand Roll out for APAC Countries.

·         Worked on Ariba Spend Viz Reports , in order to compare the actual spend across EMEA Countries and the Projections.

·         Configured Catalogs for APAC and EMEA countries.

·         Worked on Compliance Reports and communicated to the Country Leads and Procurement.

·         Co-ordinated with different Accounts Payable systems teams (Orion, Computron), for configuring Ariba Non-PO Invoice. Worked on Ok2Pay file and Payment Confirmation file integrations and load.

·         Handled Go-Live for APAC and EMEA countries, followed by Hyper-care support.

 

 

 

PEARSON                                                                                            June 2014 – Dec 2014

 

Ariba Functional Analyst

 

·         Gather Requirements for Ariba On-Demand Implementation of Procure to Pay Module.

·         Work on the Feasibility Study by interacting with the owners of the current ERP Applications.The Applications include Salesforce.com,SAP,Oracle, Data Quality and Corporate Date Warehouse(CDW).

·         Developed Business Design Document for Ariba P2P and presented to Stake Holders.

·         Worked with the cross-functional teams to understand the Business work flow between the systems.

·         Worked extensively on design related to Business rules and eforms.

·         Worked on PDLC (Project Development Life Cycle Process).

·         Worked on developing User stories for sprints in Agile Development.

 

NASDAQ OMX                                                                                     Nov 2013 – June 2014

 

Ariba Process Lead

 

•      Built Clause Library for NASDAQ OMX by working with Legal team.

•      Trained Attorneys on Ariba On-Demand Contract Management Module.

•      Created training materials and demo sessions for Ariba On-Demand Contract and Compliance modules.

•      Integrated Ariba and Oracle to pull the Purchase Order details into Ariba.

•      Migrated 100000+ contracts from external legacy systems into Ariba Contract Management.

•      Managed team size of 20 across different geo-graphical locations to support Ariba Application.

•      Prepared Ariba Training Manuals and Documents for NASDAQ Ariba Users.

•      Worked with Ariba Inc to implement Ariba Buyer Procure to Pay functionality

•      Worked with Ariba Inc to implement E-Forms for Electronic Payments.

•      Provided Web-Ex training sessions for educating Business Users on Ariba Contract Management.

•      Developed Ariba reports as per Business requirements.

•      As Ariba Process Lead, worked on Project Proposals, Project Planning, Functional Design Documents, Resource planning using Microsoft Visio. Made a clear visibility on this project with my Traceability Matrix sheet, which maps every activity involved in this project with relevant to Pfizer Enterprise Life Cycle methodologies and documentations. Act a liaison between the business sponsors and the development team on this project in getting the project sign-off.

•      Handled Ariba Support via Incident Management Tool –Remedy ITSM

•      Integrated Ariba with Docu-sign by working along with Ariba Inc and Docu-Sign team.

•      Worked on implementing D-Form for NASDAQ OMX Sales Contract Workspace.

•      Converted frequent Incidents as Problems and Problems to Change Requests through Problem Management & Change Management process.

•      Worked on Reviewing of Test plans, Test Requirements and Test Cases to ensure quality delivery, and initiate training/ knowledge sharing sessions with the Project Teams.

 

                                                           

Pfizer Inc. Pharmaceutical                                                                 Jul 2011 – Sep 2013

Techno-Functional Analyst                                       

Ariba 9R1 - SAP BI

 

•      This is an integration project in which, the data from Ariba are exported to SAP BI through Informatica for Federal Compliance reporting.

•      Gathered business requirements from the business stakeholders and provide it to the development team to build the system using agile methodologies.

•      Effectively monitored the project status through weekly SPRINTS and reported the status to project stakeholders.

•      Write SQL queries on Data Analysis, Data Management and Reporting.

•      As a Business Analyst, involved in gathering the business requirements from the business stakeholders and provide it to the development team to build the system. Prepared the project plan in tandem with business target dates. Prepared the Ariba – SAP BI, UAT/QA test plans, strong manual, functional, system and regression testing & test reports in an agile development environment. Made a clear visibility on this project with my Traceability Matrix sheet, which maps every activity involved in this project with relevant to Pfizer Enterprise Life Cycle methodologies and documentations. Act a liaison between the business sponsors and the development team on this project in getting the project sign-off.

 

 

 

Business Process Consulting

Six Sigma

 

•      Identified Six Sigma projects for Ariba Team, successfully implemented them by identifying the business cases, SIPOC, CTQ through DMAIC methodologies & eliminated bottle necks in the process.

•      Effective use of Pareto Charts, Cause & Effect diagrams for Analysis.

•      Have obtained Green Belt on reducing cycle time & errors in a process.

•      Created new process maps, process analysis for improved state and placed appropriate Controls.

•      Have mentored several Six Sigma Green & Yellow Belt projects.

 

Change Management

 

•      Involved in design of Business requirements and Problems as Change Requests(CR) of ARIBA procurement tool

•      Created RFC for CRs and co-ordinated with Change Advisory Board (CAB) for new Change Requests during periodic code deployments.

•      Managed the code deployments in Configuration Management Database (CMDB) and documented the CRs for every release through effective documentation and tracking.

•      Effectively monitors Change Request to closure by UAT sign-off acceptance and foresee the implementation of the Change Request to the Configuration Management tool via schedule code release.

•      Effectively managed Service Level Adherence (SLA) with all Severity level metrics & reporting of Ariba Support Team through BI tools & monitored Ariba Tier 2 & Tier 3 support.

•      Identified Service Requests, Events, Incidents, Problems and Change Requests through ITSM framework.

•      Been a member of Disaster Recovery (DR) and Business Process Continuity (BPC) teams and conducted DR exercises.

•      Resolved major production Crisis through effective Crisis Management methods by identifying the bottlenecks and clearing the blocks within an hour.

•      Converted frequent Incidents as Problems and Problems to Change Requests through Problem Management & Change Management process.

•      Derived KPIs for IT Support desk through HP Service Center.

 

ISO 9001:2008

 

•      Involved in the 7 Internal Audit cycles of Ariba Development, QA & Support teams based on ISO mechanisms.

•      Created RACI charts for process activities.

•      Identified Non-Conformance & Observations of the process and tracked them to the closure by implementing suggested best practices and solutions.

 

Environment:     SharePoint, Agile, Scrum, ARIBA Buyer, ARIBA 9R1, ITIL, ITSM, Six Sigma, ISO,           MS Visio, Axure, UML, MS Office, SQL/AQL, MS Access

       

 

Wal-mart Inc. Retail                                                                         Jan 2011 – Jul 2011

Functional Analyst/ Process Analyst/ Business Analyst/ Test Lead                                                                                   

 

•      This project was to test new 9r1 Ariba version with SAP/SUN Financial system and compare functional and technical behavior with existing system.

•      Interact with other application teams to provide integration with their application, provide consultancy to business users and QA team in preparing test scenarios/cases

•      Created test scripts based on the existing Ariba 8.2 instance and incorporated intended new functionality in Ariba 9r1 from Functional Documents. As a Test Lead I was involved in evaluating and developing current functionality test scripts and execute them on the Ariba 9r1. Worked with business team in evaluating gaps and reporting it to the technical team to address the issues. Had to coordinate with business and technical team towards the closure of identified bugs. Involved in documenting test results and quantifying it to Quality Center (QC) for tracking.

•      Reviewing of Test plans, Test Requirements and Test Cases to ensure quality delivery, and initiate training/ knowledge sharing sessions with the Project Teams.

•      Led the team in Integration testing and Unit testing in Ariba Sourcing Module.

 

Zurich Financial Services                                                                 Jul 2010 – Jan 2011

Functional Analyst/ Process Analyst/ Business Analyst/ Test Lead                                                                                    

 

•      Involved in Software re-engineering process during integration of ERP/backend systems and performed fit/gap analysis during migration of existing systems to it’s upgraded version using Agile & Scrum methodologies.

•      Leading Production Support Level 2 team as a Functional Lead Analyst.

•      As a Business Analyst, involved in gathering the business requirements from the business stakeholders and provide it to the development team to build the system.

•      Prepared the project plan in tandem with business target dates. Prepared the Ariba – SAP BI, UAT/QA test plans, strong manual, functional, system and regression testing & test reports in an agile development environment. Made a clear visibility on this project with my Traceability Matrix sheet, which maps every activity involved in this project with relevant to Pfizer Enterprise Life Cycle methodologies and documentations.

•      Act a liaison between the business sponsors and the development team on this project in getting the project sign-off.

•      Involved in Disaster Recovery Activity and co-ordinated with various teams.

•      Summarized monthly Production Support Activities and presented to onsite