Meherin Kazi
- Assistant Manager
- San Antonio, TX
- Member Since Feb 22, 2023
Candidates About
Meherin Kazi
Objective ____________________________________________
A challenging position at work that utilizes my extensive work experience, strong interpersonal skills and organizational ability. The desired position to ideally provide opportunities for knowledge advancement in related areas and continued career growth.
Profile ______________________________________________
More than 6.3 years of work experience - comprising of 1 year in accounting and 5.3 years of contribution in the field of Banking-this comprises of experience in Retail Branch banking as Relationship Manager, Cashier &Front Desk Officer. Expertise in Branch Banking. Hands on experience in Branch Banking Sales including Functional, System, Behavioural, Operational Processes,. Ability to support and sustain a positive work environment that fosters team performance with strong communication and relationship management.
Core Competencies____________________________________
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u Head Teller u Operational Process u Relationship Management u Handling Cash Counter. u STR filing u KYC/AML u Scrutiny of Documents |
u Branch Profitability u Team Management u Fee Income u Vostro accounts u FCRA |
u Customer Service u Audit and Compliance. u Fraud detection u Training and Development u Branch Administration u Accounting for Gas stations
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Professional Experience ________________________________
v Merchant Tax Services 02 Jan, 2017- till date.
Assistant Manager for a tax firm, San Antonio-Texas, USA.
Ø Maintaining the books for 2 stores ,a Gas station- Skytop food mart & a Convenience Store- Shoppersmart.
Ø Daily Reconciliation ,making daily , weekly and monthly reports for higher management.
Ø Maintaining Daily, Monthly & Quarterly Sales as well as purchased records for both the stores.
Ø Keeping a monthly tally of all the vendors paid out to buy Merchandise and Gasoline , keep track of all the sales and purchases occurred for the respective months.
Ø Counting of all the inventory for both the stores once a month, preferably on the last day of the month or on the 1st Day , from accounting point of view in order to determine any thefts in the stores.
Ø Track Income & Expenses by knowing the margins & Manage jobber’s reports.
Ø Manage settlements , credit or debit through the jobber or directly into the bank accounts every day.
Ø Compare sales over different periods of time : daily, monthly , weekly & yearly.
v Axis Bank Ltd. 01 August 2011- 25 October 2016
Manager for one of the largest banking firm, Mumbai ,India.
Ø Managing interbank accounts for Euro net , Master card , Visa and ATM settlement, their transactions, recover and reconciliation.
Ø Managing Vostro Accounts held by exchange houses, their transactions and forex deals.
Ø Checking all the AOF’s pertaining to current accounts/savings accounts , scrutinizing the documents and having a thorough check before sending them to back office for processing.
Ø Managing service requests(SRs) raised from the backend team/call Centre, ensuring they are closed timely with proper solution to the customer without any escalation.
Ø Managing Office accounts of the branch (mainly 43 ), and keeping the entries posted in TAT.
Ø Overall In charge of Branch administration –process to be followed and ensuring proper control on all deliverables, secured stationery requirements in the branch. Responsible for customer service and preventive vigilance meet in the branch.
Ø Worked as a Head Cashier for more than 2 years, having the ultimate responsibility of handling and accounting for cash; ensuring the accuracy of cash transactions; maintaining accurate records and safeguarding the business cash.
Ø Resolve customer complaints. Calculate total payments received during a time period, and reconcile this with total balance, Compile and maintain non-monetary reports and records. Keep periodic balance sheets of amounts and numbers of transactions processed, Discharging /Endorsing bills / cheques .
Ø Closely work with the branch on audit/compliance and assist the team to ensure timely updates to the team, To ensure all process laid down by audit team is followed in the branch.
Ø Ensuring updation of all training related activities in the branch, To impart Functional, System, Behavioral training in the branch.
Ø Working with a team of 78 including FDO's. Operation Manager, Bsm, RM, Sales executives, BBRMs to motivate and develop morale of the branch personnel.
Ø To understand customer Needs/Expectations /Risk level and drive fee income products like Insurance, Mutual funds, GOLD
Ø Joint Custodian For Cash ,Branch Documents and Security Stationery.
Ø Verifying vouchers and performing fortnightly verifications of security stationery and cash.
Ø Responsible for overall profitability of the branch at different levels. Responsible for business targets, service delivery for all segments of customers , To provide a better selling environment for various products like Casa, Term Deposits, Retail Assets, Fee based products ( Insurance, MF, Gold )
Ø Handling Audit for the Branch and at the same time rectifying the flaws in of case any.
Ø Speak to customer in a manner wherein they feel and realize they are in safe hands and considering their benefits.
Ø Ensuring that customer’s issues are dealt promptly, politely , fairly and firmly.
Ø To ensure KYC –AML procedures are followed in the branch and have constant check on the process for identification of Frauds if any.
Ø File STR’s for suspicious transactions happening in certain accounts, monitoring transactions, and reporting the same to FCRA dept .
Employment History ___________________________________
Ø Merchant Tax Services, San Antonio, Texas, USA.
Assistant Manager : Accounting.
Ø Axis Bank Ltd, Fort Branch, Mumbai, India.
Manager: Banking Operations ,
Roles:
Front desk officer(FDO): 1st August 2011 to 14th August 2012
Head Cashier(Teller): 15th August 2012 to 31.03.2015
Customer Servive Officer(C.S.O): 01st April 2015 to 25th October 2016.
Promotions Received:
Ø Joined as Assistant Manager in August 2011.
Ø 1st Promotion - Deputy Manager , April 2014.
Ø 2nd Promotion - Manager , April 2016.
Achievements _________________________________________
Ø Appreciation letter signed by Circle Head for Mumbai Region, Axis Bank for preventing Fraud of Rs.2 crores, and recognized as valuable resource for the bank.
Ø Various certificates for winning the interbank contests at pan India Level.
Ø Received Axis Blitz Award 2016 for being Axis Guardian.
Education ___________________________________________
Bachelors of Science (B. Sc in Biotechnology) Scored:65.34%
R.D. National College of Science, Bandra, Mumbai.
H.Sc (Science) Scored:71%
Mithibai College, Vile Parle, Mumbai.
S.S.C. Scored:84.13%
St. Joseph’s Convent High School, VileParle, Mumbai.
Other Qualifications ___________________________________
Ø Passed TOEFL (test of English as a Foreign Language) in October 2007, Secured 97 on 120.
Ø Appeared for a cGMP training December 2008, Pune.
Ø Attended annual Biotechnology training course in May 2009, Haffkines Institute, Parel,Mumbai.
Ø IRDA Certification obtained for MAX LIFE INSURANCE Company Ltd.
Ø IRDA certification obtained for TATA AIG GENERAL INSURANCE CO.LTD
Personal Details ______________________________________
Language known : English, Hindi, Marathi, French & Urdu with considerable proficiency.
Date of Birth : 28th May 1989
Marital Status : married.
Passport No : G4159704.
Skills, Interests & Qualities________________________________________________
Ø Excellent communication and 'people' skills
Ø The ability to work as part of a team and Lead a team.
Ø Honesty and reliability
Ø Good maths skills
Ø Accuracy and attention to detail, multitasking.
Ø The confidence to sell financial products to customers
Ø Good computer skills
Ø A willingness to work flexibly
Ø Ability to resolve complex problems with minimal guidance.
Ø Manage multiple tasks and deadlines simultaneously.
Ø Discretion, to deal with confidential information.
Date: