Candidates About

 

Timothy A. Aiken

ATG Architect, Tech Lead, Sr. Developer, and Manager   Over 15 years professional software experience   More than 12 years of consulting experience   More than 9 years of ATG experience   Oracle Commerce 11 Platform Implementation Development Specialist certification   Over 15 years of Java development experience   More than 5 years of management experience   Great mentor to junior engineers   Expertise in ATG Commerce, ATG Content Administration, ATG CSC, and Endeca Search

Six years of Oracle training/teaching experience for Oracle   Extensive experience Oracle SQL and PL/SQL   Very literate, strong believer in good, thorough, readable documentation   BS Computer Engineering from UCSD, graduated cum laude   Masters Degree in Computer Science from UCLA School of Engineering, 3.8 GPA   MBA from UCLA Anderson School. 3.9 GPA

 

 

PQ Technologies, Inc. - ATG Architect/Tech Lead                                  2009 – present

 

PQ Technologies is an ATG services company. Many of the ATG contracts I have worked on are listed below.

           

American Eagle Outfitters                                                                 8/2015 – present

Duties include:

·         Designed and implemented enhancements to the promotions system (PMDL extensions)

·         Implemented BCC view modifications via the ATG View Mapping System

·         Troubleshot and repaired CA deployment issues

·         Designed internationalization/localization features for ATG commerce site

·         Designed SEO features for site including SEO-friendly URLs, sitemaps, and SEO meta tags

·         Debugging business promotion issues

·         Designed algorithm for category, product, and SKU displayability

·         Designed feature for showing marketing text per product based on a zero-discount promotion delivery mechanism

·         JMS Queue design and development for persisting orders

·         Created Ratings and Reviews architecture, specification, and design (BazaarVoice)

·         Mentored/guided offshore development engineers

·         Provided ATG training for QA and Project Managers

·         Completed multisite architecture, specification, and implementation for European continent site. ATG instance affected included Commerce, CSC, CA, and Endeca.

·         Completed commerce upgrade from JDK 1.7, WLS 12.1.2 and ATG 11.1 to JDK 1.8, WLS 12.1.3, and Oracle Commerce 11.2

·         Currently working on next generation “multi-everything” platform. This is a large, long-term project that it currently in the discovery phase.

 

 

AAFES                                                                                                2015 (6 mo.)

Duties included:

·         Design and development of ATG web applications, including commerce, CA, and CSC

·         Integration with third party software, including PIMs, payment gateways, payment processors, and other systems

·         Mentor ATG and Endeca developers

·         Task assignment to junior members

·         Give training sessions on ATG and Endeca technology, with specific information on how the previous solution provider implemented key system components

·         Reverse engineer current ATG Commerce 10.1.2 implementation, which was left in an undocumented state by a previous solution provider

 

 

Ideon/OE/Multiplus                                                                            2014 (6 mo.)

ATG Architect/ATG Lead Developer (Contractor)

 

Architect/Tech Lead for Multiplus ATG project. Multiplus is a Brazilian company which acquires customers with loyalty points from accrual partners and sells products to these users from redemption partners paid for with loyalty points. Tasks and accomplishments included:

·         Creation of Solution Architecture

·         Tech lead for a group of ~10 developers and testers

·         Catalog data modeling, design, XML specification, and implementation

·         Design and implementation of subsystem to import voluminous catalog, price, inventory, profile and order data into ATG, using PL/SQL and Java. Difference calculations are performed and only data that has changed is imported.

·         Design and implementation of pricing structure using ATG price lists.

·         Created canonical VM for Multiplus development with Oracle ATG Commerce 11 and Oracle Endeca 11.

·         Requirements analysis and solution outline for SSO (Single-Sign-On).

·         Creation of Data Migration and System Cutover process.

·         Requirements analysis for Two Factor Authentication.

·         Bug fixes.

           

 

Oracle Corporation                                                               2012-2015 (sporadic)

Oracle (ATG) Commerce Instructor (Contractor)

·         Instructor for ATG E-Commerce Boot Camp development class. Content includes:

o    Personalization

o    Repositories

o    Catalog

o    Shopping Cart

o    Commerce form handlers

o    Inventory

o    Checkout flow

o    Multi-site

o    Advanced topics such as Wish Lists and integration

·         Taught Boot Camp classes around the world. Locations included Bangalore, India; Moscow, Russia; São Paulo, Brazil; Porto Alegre, Brazil; and Los Angeles.

·         Students learn ATG topics through lectures and by creating and developing their own working e-commerce stores using ATG and programming in JSP and Java

·         Consistently earned very high student evaluations

 

 

HCL/Agilent

Architect (Contractor)                                                                         2013

Accomplished the following:

·         Designed and prototyped in Java and PL/SQL an import mechanism for catalog and price information. Catalog information came from Stibo STEP in XML form. JAXB is used to parse the XML data and produce SQL data. The data is imported both into the ATG CA versioned repositories (for subsequent editing via the BCC) and also inserted/updated into the production catalog databases.

·         Reviewed architecture and other project documentation

·         Designed and administered to Agilent IT and Business several short classes on ATG Commerce and Content Administration

·         Directed a group of developers in India on the implementation of catalog import.

 

 

AEO/DSW/Rue 21                                                                              2012-2013

Senior ATG Technical Lead (Contractor)

Worked on several ATG projects for KP clients including:

·         AEO - Configuration, troubleshooting, and analysis to increase the performance of the ATG Content Administration remote preview facility. The client, a large clothing retailer with both online and bricks-and-mortar operations, could not reliably preview their catalog changes before deploying them to the staging workflow target.

·         DSW - Design of a new system to import product, price, ratings and inventory data from backend systems into ATG. The client, a very large online and bricks-and-mortar shoe retailer, had a major problem with importing data through ATG, lasting more than twelve hours daily. With their new plan to connect store and online inventory, the current procedure was not scalable. A more efficient procedure which scales down the use of the ATG Content Administration system (which is quite slow when thousands of assets need to be deployed each night) and uses Oracle stored procedures was designed and implemented. Import time decreased to less than one hour each night.

·         Rue21 - New e-commerce implementation for a clothing retailer. Responsible for catalog design, nightly catalog, price, and inventory imports, and scheduled updates of computed properties. The subsystem was implemented in a combination of Java (Catalog Import Service and Computed Property Service) and PL/SQL (transformation and import packages).

 

ATG/Oracle                                                                               2009-2012

Senior ATG Development Support/Troubleshooting/Client Mgr at DirecTV, Inc.

On-site ATG expert for Dotcom development group at DirecTV in Los Angeles. Responsible for developing new ATG functionality for DirecTV’s online commerce site, planning for future product enhancements, and keeping DirecTV’s implementation of ATG commerce and CA healthy. Specific accomplishments included:

·         Key engineer driving the upgrade from ATG 2007.1 to ATG 9.3, including deployment and configuration of CA and ATG Merchandising 9.3. Upgrade was performed on schedule and under budget in only three months. In addition, the company also realized their greatest online sales quarter, with over 100,000 subscriptions during the upgrade month.

·         Upon arrival, troubleshot a number of ATG Content Administration and Commerce problems. Created a stable environment for publishing content that led to more efficient BCC usage and increased deployment reliability. Put the relationship between ATG and DirecTV, which was really in bad shape before my arrival, back on track.

·         ATG Expert for DirecTV’s active-active GLB (Global Load Balancing) Project, an effort to create a site with 24x7 availability, even during upgrades.

·         Key team member on DirecTV’s Linux Migration Project. Assisted in troubleshooting CA and Commerce issues associated with the port from a 32-bit Windows Server 2003 platform to 64-bit Red Hat Enterprise Linux 5.

·         Designed implemented a number of software modules for DirecTV, including an asset lock finder, a clone project module, and a deployment status view for Web Content Producers.

·         Improved automated deployment success rate from under 75% to ~95%.

·         Designed (and currently implementing) a new deployment system for DirecTV which automatically pushed project through all workflow phases to Production.

·         Designed and delivered training on ATG 9.3 Commerce, CA, and Merchandising to DirecTV’s Web Producer group in New York.

 

Opsware, Inc.                                                                                                                                                2006-2007

Senior Product Manager

 

Responsible for all product management duties associated with several products including Server Automation System (SAS), Visual Application Manager (VAM) and Network Automation System (NAS). Duties included:

·         Working with engineering, QA, technical writing, and operations to deliver excellent products in a timely fashion

·         Performing requirements gathering from numerous sources, including customers and internal account teams to thoroughly understand what users want and what analysts get excited about

·         Market and competitive analysis

·         Authoring PRDs

·         Creating and giving customer and field presentations

·         PM duties for virtualization features in SAS and VAM

·         PM duties for OS (bare metal) provisioning features in SAS

·         PM duties for cross-product integration strategy

·         Led effort to enhance the ease of deployment and supportability of Opsware products

·         Fostered relationships with many Opsware partners in the network industry

 

Art Technology Group, Inc.                                                                                    2005-2006

Professional Services Engineer

 

Responsible for designing and developing customer e-commerce systems. Duties included the following:

·         Mined customer requirements and wrote customer specification

·         Performed software development and debugging, and testing, using the ATG Commerce Suite, including ATG Personalization, ATG Commerce, and ATG Content Administration and the ATG Dynamo Application Server,

·         Performed project management duties,

·         Worked on site with several customers to get their e-commerce web site functioning quickly and efficiently.

 

PQ Technologies, Inc.                                                                                   2001-2008

Entrepreneur

 

Purchased a business in Southern California and served as owner and operator. Made substantial changes including hiring new staff, creating a workable budget, starting a marketing program including various forms of advertising (radio, sports events, outdoor advertising) and social media. Cut costs substantially while including the overall quality of the product. Turned the business around from a loss to a profit in approximately two years.

 

Extreme Networks, Inc.                                                                                1997 – 2001

Engineering Manager/Architect/Product Manager

 

Engineering management duties for several products, including EPICenter (network management), ServiceWatch (application response-time monitoring), and Olympus (service provisioning). Responsibilities included:

·         Product vision and features

·         Product organization and scheduling

·         Writing product requirements and specifications documents

·         Product launches, including communication with the press and analysts,

·         Communication with field sales, including white papers, product launch kits, product presentation information, and FAQs,

·         Communication with customers, including customer visits, users group meetings and other product-related speaking engagements,

·         Overseeing web site development (intranet and Internet) for product downloads, registration and marketing collateral,

·         Working with partners for billing and provisioning solutions for metropolitan area networks, e-businesses, BLECs, web-hosting companies, and other service providers

·         Negotiation of OEM software contracts,

·         Working with other product managers with positioning in an attempt to form a cohesive corporate product strategy.

 

Other Positions

Other positions included those in software development and management at IBM, Philips Research, Integrated Analytics, Inc., Xylan Corporation, Hughes Corporation and The Aerospace Corporation, as well as various research and teaching assistantships at UCLA.

 

 

 

EDUCATION

 

 

 

·         B.S., Computer Engineering, University of California, San Diego. Graduated cum laude.

·         M.S., Computer Science, UCLA. Master’s Thesis – A Denotational Semantics Prototyping System

·         MBA, UCLA Anderson School. Emphasis in Entrepreneurship and Business Analysis.

 

 

PUBLICATIONS

 

 

 

·         Aiken, T.A. and Cook, J.V. and Marcus, L.G., Example Proofs of Core Ada Programs in the State Delta Verification System (SDVS), ATR-88 (3778)-6, The Aerospace Corp.

·         Filippenko, I., and Aiken, T.A., and Levy, B.G., and Martin, D.F., A Formal Description of the Incremental Translation of Core VHDL into State Deltas in the State Delta Verification System (SDVS), ATR-89 (4778)-5, The Aerospace Corporation.

·         Aiken, T.A., A Revised Formal Description of the Incremental Translation of ISPS into State Deltas in the State Delta Verification System (SDVS), ATR-90 (5778)-7, The Aerospace Corporation.

 

 

·         President’s Honors, University of  the Pacific

·         Provost’s Honor List, 12 Times, UC-San Diego

·         Cum Laude, Computer Engineering, UC-San Diego

·         Distinguished Teaching Assistant Award, UCLA

 

 

·         Method and Apparatus for Management of Configuration in a Network. With Manish Rathi. Patent 6,930,985, August 16, 2005.