Candidates About

Martin Freeman

Detail-oriented Business Analyst and certified Scrum Master with more than 9 years of experience in all aspects of business and system analysis. Employed root causes analysis to identify issues and develop business process improvements for various domain including finance, Insurance, E- commerce, and capital market that lead to company-wide saving. Having in-depth knowledge of SDLC methodologies including waterfall, Agile, and Scrum, requirement Gathering, Design, Development, and Testing of CRM.

Insurance Business Analyst                                                                                                              09/2015 to 02/2016      American Income Life   (Insurance / Agile Project)                                                                        Boston MA

As Business Analyst, I was responsible for providing analytic support, which includes data collection, trending, reporting and forecasting which lead to reduce the operation cost by 2%.

·         Examined the currently proposed business initiatives for both viability and effectiveness.

·         Identified core business need(s) at hand and solution to the need.

·         Evaluated of strategic risks and returns associated with any proposed business solution.

·         Identified what tools and processes are involved in getting to the solution.

·         Gather business requirements defining the business need and proposed solution, complete with visuals and a sound business case.

·         Performed GAP Analysis of the AS-IS system and the TO-BE system using models for better understanding of the business process.

·         Created effective Business requirement document and Functional requirement document. 

·         Prepared high level & detailed Business Process Flow Diagrams and Use Cases. 

·         Assisted in Effort Estimation, Planning, Task Scheduling, Tracking and Requirements Management.

·         Conducted JAD sessions by using RUP and UML methodologies and Requisite Pro tool to design, document, and manage requirements throughout the lifecycle of the project. 

·         Worked with developers, testers, business users, stakeholders at various levels of the SDLC. 

Environment: Excel, MYSQL, WORD, MS Visio, MS Power Point, ,MS Project, Windows XP, JAVA.

Research Assistant / Data Analyst                                                                                                     04/2013 to 01/2015

Ferris State University                                                                                                                               Boston MA

Being part of a 3-years project funded by National Science Foundation on “Analysis of Active, Altered, and Damaged Storage Media for Security and Digital Forensic Recovery”. The Research published in Quality magazine and obtained Award 1116268 from NSF.

·         Inspected, collected, and compiled data obtained from digital laser microscopy.

·         Analyzed data, interpreted data, created data model and presented the graphical report.

·         Collaborated with instrument KEYENCE manufacturing company teams at all levels.

·         Created weekly reports for records gathered by team.

·         Proofread and edit reports, questionnaires and research publications.

Lead Business Analyst                                                                                                                        09/2007 to 01/2013

ARAD-ITC    ( worked accross various Clients and Projects )                                                                   Tehran, Iran

I was the core team member and play the key employee role in company reputation. High-performance and reliable solutions increased company revenue by 25% during 5 years I worked with the three below mentioned client ISACO, BimeResan and EghtesaNovin)

Client: Eghtesad Novin  (Capital market / Agile project )                                                            Nov 2011 – Dec 2012 Eghtesad Novin is a leading independent investment servicing company providing fund administration, commercial bank loan servicing, securitization services, and middle-office support to financial institutions including proprietary trading and alternative investment managers, banks, and non-bank commercial lenders.

My role as Business Analyst at Eghtesad Novin project involves systems analysis and design, project leadership and management, vendor management, website design modification, technical writing and training employees on best practices for key technological solutions.

·        Facilitated cross departmental coordination (Legal, Compliance/Regulatory, Rebate Admin, Finance, Customer Service, and Marketing) for completion of RFP terms and conditions

·        Performed as a liaison between the field sales force and internal operations to solve business issues

·        Prepared reports of findings, illustrating data graphically and translating complex findings into written text.

·        Implementing a cost saving technology purchasing method for in-house acquisition of key computer assets and accessories.

·        Analyzed historical stock trade numbers, reviewed current market rates, and created sales forecasts to determine future market conditions.

·        Analyzed performances and reported on key financial and market characteristics.

·        Collaborated directly with asset managers to identify prospective opportunities and tactfully negotiate

·        Coordinated with COO to create new presentation and marketing software tool to consolidate data from multiple sources and simplify delivery of market data.

·        Conducted GAP Analysis and documented the current state and future state, after understanding the Vision from the Business Group and the Technology Group.

·        Conducted interviews with Process Owners, Administrators and Functional Heads to gather audit-related information and facilitated meetings to explain the impacts and effects of SOX compliance.

·        Played an active and lead role in gathering, analyzing and documenting the Business Requirements, the business rules and Technical Requirements from the Business Group and the Technological Group.

·        Co - Authored and prepared Graphical depictions of Narrative Use Cases, created UML Models such as Use Case Diagrams, Activity Diagrams and Flow Diagrams using MS Visio throughout the Agile methodology

·        Documented the Business Requirement Document to get a better understanding of client's business processes of both the projects using the agile methodology.

·        Facilitating JRP and JAD sessions, brainstorming sessions with the Business Group and the Technology Group.

·        Documented the Requirement traceability matrix (RTM) and conducted UML Modelling such as creating Activity Diagrams, Flow Diagrams using MS Visio. Analyzed test data to detect significant findings and recommended corrective measures

·        Co-Managed the Change Control process for the entire project as a whole by facilitating group meetings, one-on-one interview sessions and email correspondence with work stream owners to discuss the impact of Change Request on the project.

·        Worked with the Project Lead in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted project related presentations.

·        Co-ordinated with the offshore QA Team members to explain and develop the Test Plans, Test cases, Test and Evaluation strategy and methods for unit testing, functional testing, and usability testing

Client: Isaco    ( E-commerce / Agile project)                                                                                Nov 2010 – Dec 2011

Isaco web Interface, e-commerce ordering system allowed B2C and B2B customers to easily order Parts online.

·         Gathered requirements and created relevant and useful business artifacts (Business Requirements Document, Functional Specification Document and Prototype.

·         Created UML diagram using Visio and Rational Rose.

·         Developed non-functional requirement and documented them as business roles, Quality attributes and constrain documents.

·         Applied As-Is and To-Be process design in order to identify any potential gaps and improvement opportunity.

·         Conducted task review meeting daily stand up meetings, JAD sessions, and conflict analysis meetings.

·         Led the efforts in creating project plans, allocating members tasks to insure they are on schedule.

·         Performed UAT Tests to ensure the quality of the data being mapped / transformed.

·         Directed developers in helping to understand business requirements to translate them navigable prototypes.

·         Organized and planned project Communication Meetings with groups to maximize work efforts through brainstorming and feedback sessions.

·         Worked closely with Oracle DBA to insure all documented requirements are properly translated and mapped in the lead database.

Environment: Agile/Scrum, MS Project, RUP/UML, JAVA, JavaScript, HTML, CSS, PHP, SQL, xml, MS Visio, MS Word/Excel/PowerPoint, xml. ClearQuest, rational rose

Client: BimeResan   (Insurance / Agile projetc )                                                                             Jun 2009- May 2010

·         Worked with stakeholder to gather business requirement through interviews, surveys and prototyping created process flows and UML diagram using MS Visio and Rational Rose.

·         Developed non-functional requirement and documented them as business roles, Quality attributes and constrain documents.

·         Conducted task review meeting, daily stand up meetings, JAD sessions, and conflict analysis meetings.

·         Worked with PMO to define project millstones, schedules and monitor progress using MS project to update the project plan as required.

·         Performed Risk Analysis to insure the business and regulation compliance outcome.

·         As part of the analysis I developed Scope documents, high-level business specifications, detailed business specifications, and test plans. 

·         Worked with stakeholders to formulate auditing and change management processes in order to monitor the effectiveness of the changes to the existing operational business processes. 

Enterprise Business Analyst  and Associate Project Manager                                                       05/2005 to 09/2007

Surena                                                                                                                                                              Tehran, Iran

·        Tracked overall project progress and report status and any issues to management and project team members.

·        Worked as a liaison between the leadership team and system users.

·        Facilitated requirements gathering sessions with cross-functional teams which help define and verify process needs and workflow design.

·        Worked with end users to improve existing business process workflows.

·        Created visual modeling or diagramming of the current and proposed workflows.

·        Utilized data to identify trends and opportunities for process improvement.

·        Conducted then risk analysis and worked with leadership to create reports necessary to better manage teams.

·        Managed day-to-day relationship with Value Added Reseller (VAR). Complete activities such as scheduling meetings, troubleshooting system workflow issues, reporting product anomalies and recommending software enhancements.

Master of Science: Information Security Intelligent                                                                           Big Rapids, MI                   
Ferris State University GPA 3.7 ( Developed an android app as my capstone project click here)

Scrum Master certificate issued by ScrumStudy at Apr 2016.
JAVA programming certificate issued by Technical and Vocational Skill Center in Iran.at 2006.

Resident producer issued by department of insurance and financial service at 11/12/2015

Project Management MISI 640, Scrum body of knowledge, Project Risk and Quality Management MISI 644, Communication Strategy MISI 600, Database Management and Security MISI 610, Legal and Ethical Issue

Project Management Institute

Association for the Human Rights of the Azerbaijan people in Iran Non-Governmental Organization (NGO)