PROFESSIONAL EXPERIENCE

Rockwell Collins, Inc. – Federal Way, WA                                                                                          2013 – 2017

Business Intelligence Analyst & Lean Consultant

Promoted rapidly through a series of increasingly responsible positions based on leadership and performance. Demonstrated superb time management skills, holding multiple Service Center positions concurrently.

• Implemented Electronic Data Interchange (EDI) solution to mitigate an average of $9M/fiscal year in potential delinquent Turnaround Time (TAT) penalties
• Restructured Customer Service team to add better value to customers, reduce administrative overtime, and increase employee efficiency; resulted in clearly defined roles and responsibilities for customer service personnel, eliminating duplication of effort and reducing error rates
• Designed a database tool for use by Operations Management to improve workload capacity planning
• Developed an improved inventory planning report resulting in a 50% reduction in touch time while simultaneously providing additional data to logistics personnel improving inventory accuracy and reducing TAT of critical repair parts

VSE Corporation – Joint Base Lewis-McCord, WA                                                                           2009 – 2013

Production Controller

Managed electronic maintenance system supporting over 2,500 personnel in 80 U.S. Army Reserve units. 

• Received employee of the quarter twice from upper management for dedication to duty and ability to gain customer trust
• Tested and developed alternative software solutions for organizational maintenance management; made recommendations to management concerning the possible impact of implementing the software
• Provided non-mission-capable information for reportable equipment, including systems and associated subsystems to ensure mission readiness globally

Great Floors, LLC – Tacoma, WA                                                                                                      2004 – 2008 

Warehouse & Installation Manager

Supervised 5 employees in the receipt, storage, and timely shipment of materials to meet customer expectations. 

• Reduced inventory losses 25% year-over-year (YoY) through employee training and accountability
• Implemented safety training program for 5 warehouse employees resulting in zero OSHA recordable injuries; diverted 15% of flooring installation materials from landfills by sourcing local recycling providers

MILITARY SERVICE

United States Army – Various Locations                                                                                           1999 – 2003

Supply Manager

Supervised requests, receipt, storage, issue, accountability, and preservation of individual, organizational, installation, and expendable supplies and equipment. 

• Recognized by upper-level management for expert knowledge of supply accountability; awarded the Army Achievement Medal
• Supported 250 personnel through the daily distribution of supplies and equipment valued over $2M
• Instrumental in the transition to the U.S. Army's first reconnaissance, surveillance and target acquisition squadron; provided logistical support to deactivate existing armor unit and relinquish unessential equipment and obtained necessary armaments and systems to support the new activity

EDUCATION

Bachelor of Science, Information Technology and Administrative Management | Central Washington University – 2020

Associate of Arts, General Studies | Shoreline Community College – 2018

SPECIALIZED TRAINING

Lean Six Sigma

NOTABLE AWARDS

Army Achievement Medal

Employee of the Quarter (2)

TECHNICAL SKILLS

Software: Microsoft Office Suite, Visio, G Suite, Outlook, SAP, SQL, BI Analysis for MS Excel,

BI/BW BEx Broadcaster, HTML5, CSS, JavaScript

Operating Systems: Mac / Microsoft Windows