Candidates About

 

Kapil A

OBJECTIVE

I am a certified tester and an experienced Business System Analyst and Salesforce admin seeking a fast paced dynamic environment to apply my professional skills in the field of Information Technology with strong work ethic and thereby apply my technical knowledge and interpersonal skills.

 

CAREER SUMMARY

• IT professional with over 10 years of experience in the areas of Business and Systems Analysis, Requirement gathering/analysis, Sales force, Quality Analysis and SDLC.

• Strong knowledge of the Systems Development Life Cycle (SDLC) models such as Water Fall, Agile.

• Experience in both Scrum and Kanban, the two different flavors of agile methodology.

• Worked with all stages of testing namely Functional Testing, Regression Testing, Integration Testing using manual tests and processing testing tool called Lexcel.

• Performed Back End Testing manually using complex SQL Queries.

• Experience in performing end-to-end Testing. 

• Identified flaws in the accepted difference sheet written by Product Owner and Business Analyst and made changes to the document to make it more specific.

• As a Primary or a lead of a Project, presented the Test Status/PTRM Metrics to the QA lead on every sprint.

• Hands on experience with all the phases of Software Development Life Cycle (SDLC).

• Attended stakeholders meeting to discuss about how to handle some of the difficult functionality of the application.

• Knowledge transfers to the design, development and testing teams.

• Extensive experience in implementing QA Methodologies, Test Procedures, Test Plans, Test Cases, Scenarios and Test Deliverables.

• Creating and maintaining the Traceability Matrix Via design documents and test cases and doing a Gap Analysis.

• Expert in using defect-tracking tools like Quality Center, Rally, jtrac.

• Created User Stories and the tasks for the user stories using Rally on every sprint.

• Expert in using processing testing tools like LEXCEL, MURTS, MPS TEST

• Back end testing on MS SQL Server 2008, weblogic server, Tomcat Server and oracle.

• Work as an Interface between teams and be on point for guidance thru/at various levels

• Strong analytical skills coupled with good communication and interpersonal skills

• Expertise in all areas of software development Experience and understanding of software development process including Software development life cycle.

• Efficient in MS Project/MS Excel for planning/status reporting/writing test scenarios.

• Analyzed Performance Test Results.

• Experienced in Browser compatibility and Platforms Compatibility testing and mobile devices testing.

 

SUMMARY OF SKILLS, TOOLS, AND TECHNOLOGIES USED: -

OPERATING SYSTEM: Windows 2003 Server, Windows XP/2000/vista/7, IOS, OS, Android.

BROWSERS:                                                   Safari, IE, Firefox, Chrome,

TESTING TOOLS:                          Lexcel, MPS Test, Translator, Murts.

BUG TRACKING TOOLS:             HP Quality Center, Rally, Jtrac

FRONT - END TOOLS:             Adobe Photoshop, MS Office, MS Excel.

DATABASE:                             Oracle, MS SQL Server 2008, Informix.

 

EXPERIENCE

United States Department of Veterans Affairs, DC

Position: - QA Lead/Salesforce Admin     Dec 2016– Present                                        

Worked with the CoE team of VA, which is responsible in maintaining and managing the SF org.

Responsibilities:

• Involved in designing and executing functional and regression test cases for 7 applications supported by DTC team.

• Created training materials for users such as user guide, demo videos for the applications DTC supports.

• Responsible in making sure all the documents written by CoE team is written in procedures and processes that are current, relevant and accurate to audit process.

• Responsible in supporting the admin team with tier 1 and tier 2 tasks such as: user creation, permission assignment, password reset, case assignment and bug triage.

• Bulk created and updated user accounts using Data-loader.

• Created new custom reports and dashboards for VA management while tracking progress in JIRA.

 

Freddie Mac, Mclean, VA

Position: - Sr. QA/UAT Analyst Sept 2016– Dec 2016

Involved in LPA and LPQ project, these applications are risk and eligibility assessment tool that evaluates loan data to help lenders determine if a loan is eligible for sale to Freddie Mac.                                        

Responsibilities:

• Involved in UAT testing effort and coordinating test cycles.

• Responsible for requirement gathering/review/approvals and gap analysis.

• Preparation and approval of UAT Test Plans, Test Scripts including mobile test cases and coordination of all testing activities.

(Note: - This was a 3 months contract)

 

Deltek Inc, Herndon, VA                                          Sept 2015 – Sept 2016

Position: - BSA/UAT Lead

Involved in Digital Revolution (deltek.com) Project. Deltek.com is the main portal of Deltek Inc from where it markets its different products and provides services to its costumer.

Responsibilities:

• Experience in managing UAT testing effort and coordinating test cycles.

• Responsible for requirement gathering/review/approvals and gap analysis.

• Preparation and approval of UAT Test Plans, Test Scripts including mobile test cases and coordination of all testing activities inclusive of defect tracking and also management of the entire bug tracker.

• Responsible in preparing Non-Functional test plan document (Performance/Load/Security) in-coordination with system engineers and Vice President of IT for security and performance testing team.

• Responsible in attending and providing feedbacks in meetings with company’s VP, EVP and CIO.

• Responsible for guiding the Marketing team, Sales team including Senior Directors and managers on UAT effort in both Windows and IOS platform, and also in mobile devices.

• Incorporated stakeholder feedback throughout project lifecycle to ensure project quality and customer satisfaction. 

• Was also involved in testing Salesforce and Aria by creating different opportunities via Salesforce.

 

National Student Clearinghouse (NSC), Herndon, VA         Sept 2012– August 2015

Position: - QA Test Designer/Lead

Transcript Services (TS), is the project I was involved in. Transcript Services has 3 different applications, TS Ordering Site, TS School Site and TO Profile. TS application main purpose is to help the user order a transcript and help the school fulfill the order and safely deliver the transcript to the recipient.

Responsibilities:

• Designed the test case template for the entire QA team, the template that is still in practice at NSC.

• Analyzed the business requirements and worked with the development team and Business analyst for understanding the detailed requirements.

• Wrote Test Plan, Test Cases after analyzing the User Stories and the requirement properly. 

• As a Primary QA analyst presented the Testing Status to my lead and manager.

• Provided training to all the new contractors/full timers about the Transcript Services (TS) application.

• Lead the Transcript Services (TS) team through major releases.

• Played the role of SME for automation and load testers, and provided them with all the information regarding TS application and its back-end flow.

• Provided LOEs (Level of Effort) to my manager for the project that I was testing and also for the project that I was leading.

• Performed heavy application/server /jobs testing when the NSC migrated from Tomcat to Weblogic.

• Performed heavy back-end testing along side with front end testing.

• Performed Gray Box Testing by coordinating with developer.

• Wrote the test cases for UAT Tester.

• Attend stakeholders meeting to discuss about how to test and what to expect in response in some of the complex functionality of the application.

• Conducted manual functionality and regression testing for each build and version

• Defects were reported using defect tracking tool called Jtrac and followed up with developers to discuss updates about the defects status

• Used SQL queries extensively to access the database for Back-end Testing.

• Tested various mobile devices in various platforms (IOS, Android)

• Performed browser compatibility testing (IE, Firefox, Chrome, Safari) of a web-based application.

• Followed Agile approaches during the SDLC process and attended Pre planning and Retro Review meetings.

• Validated the application against the Americans with Disabilities Act (ADA) 508 compliance using JAWS (screen reader),

• Performed Batch testing of the orders placed by dropping the files in the backend server using WinSCP.

• Represented my team and spoke on behalf on my team members and project on daily stand up meeting.

• Worked with Ellucian School to test their Ellucian banner and Ellucian colleague processes. 

Environment: Windows XP/Vista/7, XML, SQL, Oracle, Weblogic Server, Tomcat Server, Informix database, Jtrac, Rally, Unix, WinSCP, AQT, Putty, J2EE, ASP, ADF, JAVA, ELLUCIAN.

 

Mercury Payment System (MPS), Durango, CO                                                             Jan 2010 – Sept 2012

QA Analyst

MPS is a Financial Institute based on Durango Colorado and has its extended office in Denver Colorado. 

I was involved in the most important project of MPS, IHP (In-House Processing), with the help of IHP, MPS turned into a processing company. IHP was divided into three sections: Debit, Credit and MAS.  This project has already run for 2 and half years and is still running. The total numbers of testers involved in this project are eight. 

Responsibilities:

• Was involved in both hardware and software testing.

• Was involved in Terminal Testing where I had to test the terminal/POS device called VeriFone.

• Involved in Functional requirements analysis and worked with the development team and Business analyst for understanding the detailed requirements.

• Wrote Test Scripts after analyzing the User Stories and the requirement properly. 

• As a Primary, presented the PTRM Metrics and Test Summary Report to the QA lead on every sprint.

• Created the Test Matrix followed by Test Script to run it in the processing tool called Lexcel.

• Created User Stories and the tasks for the user stories using Rally on every sprint.

• Found out the defects that could have a security impact on the company and calculated the security risk using CVVV calculator and reported them to the team.

• Experience in performing end-to-end testing. 

• Attend stakeholders meeting to discuss about how to test and what to expect in response in some of the complex functionality of the application.

• Conducted manual functionality and regression testing for each build and version

• Defects were reported using defect tracking tool called Rally and followed up with developers to discuss updates about the defects status

• Site Administration-- monitoring all application logs for errors, monitoring the Microsoft SQL database, responding to reported issues, installing build into the server, pulling logs or the traces off the server and performing all upgrades, patches and enhancements as directed.

• Used SQL queries to access the database for Back-end Testing.

• Performed Smoke, Functional and Regression Testing using processing tool called Lexcel

• Performed Regression testing after the new build was released using MURTS

• Experience in both Scrum and Kanban which are the two different flavors of Agile methodology.

• Involved in Pre planning and Retro Review meetings every sprint.

• Reports were prepared, tracked and managed using Team Foundation Server (TFS)

Environment: Lexcel, Rally, MURTS, MPS Test, VeriFone, Translator, Quality Center, Windows 2000/XP, XML, SQL, MS SQL Server 2008, Team Foundation Server (TFS).

 

National Processing Company, Louisville, KY                                                             June 2009 – Jan 2010

QA Analyst

Responsibilities:

• Interacted with developers and business analysts to discuss disconnects between system specifications and user requirements - involved in the complete Testing life cycle (involved in refining SDLC methodology)

• Performed functional/non-functional testing and involved in Pre planning and Retro Review meetings every sprint.

Environment:  Rally, VeriFone, Windows 2000, Windows XP, Windows Vista, MS SQL Server 2008.

 

Sprint Corporation, Kansas City, MO                                                                              Nov 2008 – June 2009                                       

Position: QA Engineer

Responsibilities:

• Formulated detailed Test Plan and Test cases based on analysis of business requirements.

• Participated in Walkthrough’s and Technical Reviews throughout the testing phase.

 

Palace Leisure Group, Sydney, NSW                                                                        Apr 2007 – Nov 2008

Test Engineer

Responsibilities:

• Associated the requirement document in Quality Center with the Test Cases.

• Prepared Requirement Traceability Matrix (RTM) using Quality Center.

 

Certifications and Trainings

ASTQB Certified Tester Foundation Level (CTFL)

 

EDUCATION

Associate Degree in Information Technology, Australian College of Technology, Sydney, Australia

Bachelors in Information Technology, Charles Strut University, Sydney, Australia