Candidates About

Professional Qualifications (CCNP’s and CCDP valid through 2019)

VOICE / COLLABORATION

·         Passed CCIE Voice Written Exam

·         CCNP Collaboration – Cisco Certified Network Professional – Collaboration

·         CCNP Voice - Cisco Certified Network Professional – Voice (retired)

·         Passed Cisco Exam 500-007 Implementing Cisco TelePresence Video Solution, Part 1

·         CQS-CIPCES – Cisco Certified IP Communications Express Qualified Specialist

·         CQS-CUDS – Cisco Certified Unity Design Specialist

·         CQS-CUSS – Cisco Certified Unity Support Specialist

·         CQS-RICH - Cisco Certified Rich Media Communications Specialist

·         CQS-IPCCX - Cisco Certified IP Contact Center Express Specialist

·         CQS-IPTD – Cisco Certified IP Telephony Design Specialist

ROUTING and SWITCHING

·         Passed CCIE Routing and Switching Written Exam

·         CCNP – Cisco Certified Network Professional

·         CCDP – Cisco Certified Design Professional

·         CCNA – Cisco Certified Network Associate

·         CCDA – Cisco Certified Design Associate

·         FOUNDSE - Cisco Certified Foundation Express Design Specialist

·         Passed ENUAE Exam – Enterprise Network Unified Access Essentials

WIRELESS

·         CQS-WLSS – Cisco Certified Wireless LAN Support Specialist

SECURITY

·         CQS-CFWS – Cisco Certified PIX Firewall Qualified Specialist

·         CQS-VPNS – Cisco Certified VPN Qualified Specialist

OTHER

·         Bachelor of Arts in Economics from Wayne State University – December 1997

·         MCSE NT 4.0 – Microsoft Certified Systems Engineer

·         Defense Logistics Agency (DLA) IT2 Security Clearance – 2005

·         Passed Cisco Advanced IP Communications Lifecycle & Service Express Lifecycle Exams

·         Able to speak and write Spanish at an intermediate level

Work Experience

Cisco Collaboration / Voice Solution Architect / Engineer, Ember Solutions (my own company)

VOIP Consultant for Veteran Affairs, HCA, LPS Integration, State of Michigan, Sentinel Technologies, WWT, PC Mall, HP, AT&T, DTE Energy and Corbus Systems

July 2007 – Current

• Design, configure & support Cisco CallManager 4 – 11.5 (including Business Edition), SRST, Unity 4 - 11.5 with Unified Messaging, IPCC Express 5 & 7, UCCX 10.5, CallManager Express 4, 7 - 11, Unity Express 4, 7 - 11, Unity Connection 2, 7 – 11, CER 9 - 11, Informacast paging, CUBE, multicast and Cbeyond, Comcast, Level 3 SIP Trunking
• Performed lead engineer role for several large PBX to Cisco migrations, including one on-site in Asia
• Work for multiple Cisco partners performing post-sales voice, collaboration and route/switch implementations, including a combination of travel, remote and on-site client work
• Create collaboration designs for Veteran Affairs’ 400,000 user environment including national dial plan, CUCM SME architecture and consolidation/transformation plan
• Perform industry analysis/research and recommend a vendor solution for Veteran Affairs’ Enterprise, including Voice, IM&P, Video, Contact Center, Unified Messaging, Conferencing and E911
• Implement several 3^rd party applications, including SPOK, Vistapoint, Variphy, Vocera, Fax Servers, Zetron pocket pagers and Nice Call Recording
• Design and implement Cisco Expressway C & E Mobile Remote Access (MRA)
• Perform multi-step upgrades from CUCM, Unity, Unity Connection, CER, UCCX & Presence versions 5 - 8 to version 10.5 / 11 with VMWare on UCS B & C Series servers
• Provide admin and user training for CallManager, Unity Connection, UCCX, CER, routers and switches
• Design, configure, implement and create support documentation for CallManager including SIP, MGCP, H323, SRST, QSIG, NFAS, calling search spaces, partitions, routing/translation patterns, single number reach
• Design and configure QoS for voice, applications, hand-off to WAN carrier MPLS cloud,  including lab testing with bandwidth simulators - SmartBits / IP Traffic Test & Measure
• Integrate CallManager with IBM LDAP, Microsoft Active Directory, Avaya Definity PBX & Avaya Intuity Voicemail
• Manage multiple vendors and technicians for VOIP implementations
• Present Collaboration designs to stakeholders, architects, engineers and executives
• Implement Cisco Nexus 5000 / 2000 and stacked Cisco 2960X’s switched architecture
• Support Cisco 5508 Wireless Controller and access points
• Implement Palo Alto and Cisco ASA firewalls

Cisco Voice Architect / Consultant, Tek Systems / State Farm

August 2011 – December 2013

• Architect and consultant in 200,000+ endpoint environment with 40+ CUCM/CUC 8.5 clusters - one of the largest Cisco Voice deployments in the world
• One of the lead engineers responsible for Avaya to Cisco MegaCluster migration strategy for the 15,000+  phone / 100+ Voice PRI headquarter campus
• Responsible for Enterprise designs of the following technologies: CDR repository, PLAR, intercom, overhead analog paging/door lock, one-to-many paging, including vendor evaluation and lab testing
• Responsible for creation and lab testing of the following documents/designs: UC architectural design decision, low level design, network implementation / configuration and migration strategy.
• Trusted resource by management for evaluating / interviewing new architects. Mentored and created training guide for more than 10 new UC architects
• Participated in roadmap planning

Network Engineer / Consultant, Telecom Technicians

November 2005 – June 2007

• Design, configure, implement and support Cisco small / medium business network solutions including Call Manager, Unity, Call Manager Express, Unity Express, QoS, 3560 Catalyst switches, Aironet 1242 access points, 1310 & 1410 wireless bridges, WLSE Express, 7920 wireless phones, Cisco ASA 5520 Firewall – including context firewalls, CSC Anti-X Module & Client VPN
• Perform indoor and outdoor wireless site surveys with Air Magnet
• Create voice, data, wireless and security bid proposals / configuration templates
• Work with account managers in Cisco pre-sales role, including customer meetings

Network Engineer / Firewall Administrator, HP

May 2005 – November 2005

• Design and configure OSPF, Spanning Tree, VLAN and access-lists for Cisco 6509 switches, Cisco PIX Firewalls & HP Proliant Switches – HP NOC Team
• Implement standards and procedures for cabling, network change control and server migration

Network Architect / Engineer, Central Transport

November 2004 – May 2005

• Design and implement new core network for data center including Cisco 6509, 3750, 3560, 2950 switches, Cisco 2600 routers, Catalyst / IOS configuration, Cisco Aironet 1200 Wireless
• Perform performance tuning and network monitoring with Solarwinds, analyze network traffic and troubleshoot IP routing issues
• Configure QoS for Voice, Video and data including bandwidth planning
• Responsible for technology / product evaluation and vendor relations

Network Engineer / Consultant, Nusoft Solutions

Bloomfield Hills, MI,  July 2004 – October 2004

·         Create network design proposals and implement Cisco PIX, VPN, WAN, switches, routers, firewalls, redundancy, routing, naming conventions, VLAN and IP addressing plans

Network Engineer / Architect / Consultant, Electronic Data Systems (EDS) / General Motors

October 1999 – July 2004

·         Engineer and implement two Cisco 6513 switches at data center

·         Migrate a data center from one location to another including circuit / router design

·         Perform cross-functional lead architect and project management role for projects that include network / firewall engineers and network hardware / operation teams

• Engineer, optimize and implement:  Frame Relay, ISDN,  T1, DS3, GigaMAN,  SONET, NAT, access lists, OSPF, EIGRP, BGP, spanning tree for Enterprise LAN & WAN