Candidates About

Pooja Pragya

PROFESSIONAL SUMMARY:

• IBM Mainframe professional with 9+ years of IT experience as Mainframe Consultant /Mainframe Programmer Analyst in Analysis, technical design, development, Integration, testing and project management of Mainframe Hosted Application Systems.
• Extensive experience in analysis, design, development, customization's and implementation of software   Applications.

·         Extensive Experience in Performance Plus tool and good knowledge of US Life insurance.

• Experience in all the stages of the Software Development Life Cycle development
• Programmer/Analyst/Consultant. in COBOL, CICS,VSAM, DB2, SQL, JCL and MVS, IDMS, ADSO.
• Hands on experience working on tools like Expediter, Endeavor, Change Man, File-Aid, FTP, SPUFI, QMF, ISPF/TSO, DMLO, MAPC, ADSALIVE, etc.
• Excellent exposure in interacting with clients and providing Co-ordination between onsite and offshore.
• Experience in obtaining the project requirements from user, writing system specifications, translating User requirements into technical specifications, preparation of requirements documents, formulating The requirements into design specifications and tracking project progress.
• Proficient in documenting all the phases of project from the Requirement analysis to Maintenance.
• Effective in cross-functional & global environments to manage multiple tasks & assignments

·         Concurrently.

• Excellent Team player, having interest towards exploring, learning and using new Tools & Software quickly as required.  
• Has excellent communication and interpersonal skills help contribute to timely completion of project Deliverable well short of schedule.  
• Possess a high degree of positive attitude and a superior ability to work well with others.
• Strong technical and analytical skills, problem solving, communication and work ethics.
• Strong ability to understand issues of clients and act quickly to resolve issues with client satisfactory result.
• Expertise in production support activities.

Technical Skills:

EDUCATION: Bachelors in Electronics and Communication from Bundelkhand University Institute of Engineering and Technology Jhansi, India, 2007

Professional Experience:

TCS/American Greetings, Westlake Ohio                                                     NOV 16 – Current

COBOL Developer\Mainframe Program Analyst

TCS is a global leader of next-generation information technology (IT) services and solutions. Its mission is to enable superior returns on clients' technology investments through best-in-class industry solutions, domain expertise and global scale.

·         Managing and delivering COBOL-IDMS code and deliver to Client Service.

·         Analyzing highly complex business requirements, designs and writes technical specifications to design or redesign complex computer platforms and applications.

·         Analyzing and developing new programs in COBOL and IDMS or modifying existing programs as per Requirement.

·         Played a key role in suggesting and implementing process improvements

·         Analysis, coding and testing of enhancements using COBOL/IDMS/ADSO maintenance included in this project.

·         Understanding the complete design and also help the module/team leader in developing the system, Code generation as per coding  standards as mentioned in the project  plan

·         Prepare unit test Plan, system testing, UAT and production Specifications & data

·         Perform Review & Testing activities as mentioned in the project plan

·         Following the SDLC life cycle Unit testing, System testing, UAT, Production.

·         Served as a point of contact for vendor with India and United States for application development and production support activities.

·         Provide Coding direction to less experienced staff and also developing highly complex original code.

·         Acted as an expert technical resource for modeling, simulation and analysis efforts.

·         Coordinate Project activities between client and offshore team.

·         Communicating with business to understand customer requirement.

·         Ensure quality of deliverable, productivity team and meeting deadlines for all assignment as per client expectations.

Environment: IBM Mainframe 3270, COBOL, JCL, IDMS, ADSO, ADSALIVE, DMLO, ADSC, MAPC, HP ALM, Job Trac, IBMZ/OS1.13, SAVERS, ENDEVOUR, ABENDAID, Microsoft Outlook, Microsoft office, Excel and Powerpoint,Easytrieve,Culprit

Accenture/Liberty Mutual, Dover NH                                                     Oct15 – Oct 16

Lead Mainframe Developer/Programmer Analyst

Accenture  is a global leader of next-generation information technology (IT) services and solutions. Its mission is to enable superior returns on clients' technology investments through best-in-class industry solutions, domain expertise and global scale.

·         Provided Primary and Secondary on-call support by 24/7 to respond production issues and restore normal operations.

·         Participation in DR Exercise and also attend Infrastructure meeting and participate in IPL activities.

·         Analyzing programs in COBOL and DB2 /CICS, JCL,and DB2 database development.

·         Liaison between Customer/Business and Technical team.

·         Played a key role in suggesting and implementing process improvements

·         Analysis, maintenance and production support activities are included in this project.

·         Understanding the complete system understanding needed for schedule handling and optimization of batch cycle to stabilize the system.

·         Worked as part of First response team in Liberty Mutual supporting Sourcing and Services applications like LDW , CM Bureau Loss (BL), CM Bureau Premium (BP), Fire Loss Bureau (PL),Fire Loss Corporate (LF),Premium Fire Bureau (PP),FireCorp (FC) Reporting, COBRA (LO), Premium Processing Management, WSPR (WU), Risk File (RF), Statistical Premium Resource (SPRe), Quote Scoring (Quote Scoring CMPA Data Sourcing); Joint (U/W) Premium (JP).

·         Represented IT to customers. Coordinating the requirement/technical/business clarifications

·         from the offshore team by communicating to IT and business Client counterparts

·         Root Cause Analysis for production issues and suggested/implemented their solutions.

·         Scheduling the batch jobs through Remedy based the new user requirements.

Environment: IBM Mainframe 3270, COBOL, JCL, SQL, DB2, Endevour, File Aid, VSAM, SPUFI, CA workstation ESP, Savrs, Abend Aid, SAR, ABENDAID, Expeditor, Agile methodology, RTC,CICS

CSC                                                                                                    Oct 2011 – Dec 2014
Mainframe Developer/Program Analyst

CSC is a global leader of next-generation information technology (IT) services and solutions. Its mission is to enable superior returns on clients' technology investments through best-in-class industry solutions, domain expertise and global scale. SC is reported revenue of $12.2 billion for the 12 months ended April 3, 2015.

·         Managing and delivering reports to Client Service.

·         Worked in multiple projects spanning across different end customers like

1) Phoenix Wealth Management: Hartford, Connecticut Phoenix Wealth Management is one of the prestigious Insurance Company based at East Hartford and Albany has CSC licensed products as their preferred software for managing policy administrations for their client. CSC India to assist, Phoenix Wealth Management, in various activities like Production Support, Maintenance, Enhancements to the CSC products and systems, which Phoenix is currently using.

2) Colonial Life: Colonial Life is currently running CSC’s DSS 15.0 Agent Compensation System for its group life, annuity and worksite business.  Approximately 15 years ago, Colonial worked with CSC to implement a Micro Focus COBOL Graphical User Interface (GUI).  The technology used for that implementation is no longer supported and Colonial Life must adopt a new GUI methodology. So need was to retrofit DSS Mainframe UI architecture to the Service Manager architecture to manage the agent and policy administration.

• Analyzing and developing new programs in COBOL and DB2 /Cobol and CICS or modifying existing programs as per Requirement.
• Team lead of staff responsible for on-site installation and POC (Proof of Concept) of CSC Vantage-One and/or Performance Plus mainframe components.
• Played a key role in suggesting and implementing process improvements
• Analysis, coding and testing of enhancements, maintenance and production support activities are Included in this project.
• Understanding the complete design and also help the module/team leader in developing the system  and completing the project.
• Code generation as per coding  standards as mentioned in the project  plan
• Prepare  unit test Plan, Specifications & data
• Regular interaction with the Business Analyst and technology managers for requirement

·         gathering of projects.

• Perform Review & Testing activities as mentioned in the project plan
• Following the SDLC life cycle Unit testing, System testing, UAT, Production.
• Ensuring that release of any software items meet customer requirements of functionality
• Analyzed Business Requirement Document, Technical Requirement Specification.
• The online screen of Performance Plus is using online CICS and MQ series as protocol and back end has COBOL-DB2 database.

Environment: IBM Mainframe 3270, COBOL, CICS,JCL, DSS, SQL, DB2, Endeavor, PPLUS, ESP, SAVERS, SPUFI, DB2 VISUALIZER, MQ, Service Manager, IBM Utilities, Sync sort, DFsort, IDCAMS

Hindustan Computer Limited Info systems, India                        July 2007 - Sept 2011

Mainframe Developer

Hindustan Computers Limited is India’s Premier Distribution and IT Services and Solutions Company. HCL  has one of the largest sales & distribution network in the country and provides value added distribution for partners including last mile connect and support in marketing and promotions for Telecom, IT , Office Automation and Consumer Electronics products covering more than 15000 towns across 664 districts in India. Our distribution business has an unparalleled network that reaches more than 100,000 retail outlets, over 800 Direct and Micro Distributors and over 12400 Channel Partners across India.

Platform: IBM’s MVS Mainframe     

Responsible for the analysis and testing of the inventory fixes and also day to day tickets.

·         Gathering the requirements from Client team and suggesting the solution to Client.

·         Participate in meeting with business team to evaluating the pros and cons of different design approaches.

·         Performing Integration testing, monitoring of cycles and jobs scheduling both in test and production regions.

·         Preparation of unit and integration test plans, their execution and documenting the test results.

·         Guiding testing team to start the testing of new jobs.

·         Co-ordination with testing team on defects, issues and clarifications. Defect’s SLA management.

·         Production issue root cause analysis, issue simulation.

·         Hands on experience of Bug tracking tools, such as Quality Center, Excel and others.

·         Generate reports of the bugs, code documentation and Test result analysis for audit and Quality Assurance purpose.

·         Coordinate with Systems, Development, Business Analysts, Project Managers, host/attend daily defect review meeting to debug and assign defect/s for resolution

·         Proficient in identifying gaps and inconsistencies after requirements specifications review and suggest positive improvements on process and technology.

Technologies:  COBOL, JCL, DB2, SQL, QMF, Z/OS, MVS, DB2, TSO, ISPF, Endeavor, File Manager, IBM Utilities, IDCAMS