Candidates About

Leigh Holt

PROFILE

I am an Information Specialist/Project Coordinator with over 14 years’ work experience in the planning and coordination of various projects which includes two BPOS/Office365 migrations, Magic to Remedy consolidation, the upgrading of XP computers to Windows 7, and the iPad Deployment for over 14 countries. I work with various work stream leads to identify and plan for the timing of the rollouts that worked in the best interest for IT and business leads.

KEY ACHIEVEMENTS

• Successful iPad Deployment for 14 countries for 2015 with over 1,546 iPads deployed to the salesforce.
• Successfully completed the upgrading of all Levi Strauss XP computers, in the LSA region, to Windows 7.

• At Levi Strauss and Alcon, I completed the migrations for over 10,000 mailboxes (in various time zones) migrated to the “BPOS Microsoft Cloud” environment. I used active directory and exchange manager to gather data to create various spread sheets to determine which departments and countries should migrate and when. I worked closely with various Business groups (Finance, Retail, HR, CEO organization, and Legal) to minimize user impact. With this achievement, I received the GIS Star Award – Office 365 project for Alcon.

EMPLOYMENT EXPERIENCE

Alcon Laboratories, Inc. /Novartis                                                                                    12/8/2014- Present

(Contracted through McBitts, Inc. & SPI Inc.)                                               

Content Development & iPad/Application Logistical Support

·         Create blended learning documentation for the enVision apps (Salesforce 1, Veeva iRep, Proposer, Vision Care Order Manager, and Medical Science Liaison).

·         Create and Modularize training videos (by using Camtasia and Keynote) to assist sales rep in their training

·         Created Training Courses in Articulate Storyline 360.

·         Manage the Apple iOS upgrades, issue resolution, and documentation for the testing of enVision apps and qualification of the update for the sales rep.

·         Guide deployment work streams on upgrade/testing of applications on iOS platforms.

·         Design new content, and validate in test environment.

·         Provides input to project plan and track project status.

·         Create and maintain SharePoint Site pages

·         Guide new deployments through staging, application permissions, and mandatory user training for enVision rollout.

·         Work with Mobile Application Services team to resolve application deployment issues.

Global iPad Logistics Coordinator/Support

·         I created and performed a series of workshops with each country IT group, to discuss, plan, and align on the iPad deployment in their country. 

·         Instruct countries on deployment plan strategies, technical staging options, training requirements, and required ICE documentation.

·         Track and maintain status of deployments with dashboards provided to leadership along with using MS Project 2010 to track progress, including the creation of Gantt charts.

·         I worked in Visio 2010 to create and identify the business as usual process flow for new hires, legal hold, and the leaver process. 

·         I ran inventory reports to identify assets currently in the system compared to what is currently in stock for asset management comparison. 

·         Worked with various work stream leads for the overall implementation of the “enVision” global initiative involving Sales Reps, Customer Service (CS), Technical Service (TS), and clinical applications.

·         Manage SharePoint 2013 site for iPad Deployment.

Levi Strauss & Co.                                                                                                             8/12/2013 – 4/30/2014                                

(Contracted through MBO Partners, 8-month contract, Projected Completed)

                   Project Coordinator/Scheduler

·         Help coordinate the effort to upgrade all XP computers to Windows 7 for the LSA Region.

·         Combined various data sources to prepare the list of users to upgrade to windows 7.

·         Prepared and sent communications to the end user advising of their upcoming migration.

·         Scheduled user’s migrations based on several factors (hardware and software requirements, applications the user uses, etc.).

·         Created various dashboards for tracking purposes.

·         Managed all documentation on SharePoint for our group and for all management to track the status of the current project.

Alcon Laboratories, Inc.                                                                                                           4/2012 – 8/2/2013

(Contracted through TekSystems, 16-month contract, Project Ongoing)

                    Information Specialist

·         Coordinated the migration effort from Alcon Exchange to Office 365 for the Fort Worth region.

·         Worked with various direct report delegates for planning their migration schedule according to their specific needs.

·         Validate user/generic mailboxes in active directory for validation and checked for matching record in GDDB to make sure accounts will synchronize to the scheduling database.

·         Worked with MigDB team for migration failures and pre-check errors.

·         Troubleshot issues for users that had been experiencing issues after migration.

·         Followed up with various Application Owners & Managers to finish the application requests in ART for Connect/Connect limited installations.

·         Currently planning effort for resolving vulnerability errors on all servers under ALC_FTW_ITAPPINFRA.

Levi Strauss & Co.                                                                                                                  3/15/11 - 1/20/2012

(Contracted through TekSystems, 10-month contract, Project Completed)

                    BPOS Migration Scheduler/Coordinator

·         Helped to coordinate and prepare planning of 10,000+ emails to be migrated to the Microsoft “Cloud” environment.

·         Communicated to all employees regarding their planned migrations and sent instructions for “before” and “after” migrations.

·         Trouble shot and resolved issues employees were experiencing during their migrations.

·         I worked closely with Microsoft on the backend to ensure a successful migration process.

·         Worked thoroughly in active directory and exchange manager to validate user and non-user accounts, checked mailbox size, and list the mailbox store.

·         Created spreadsheets with active directory download of users/non-users using various formulas including vlookup’s.

Leprechaun LLC                                                                                                                      7/19/10 - 2/04/2011

(Contracted through Kelly Services, Inc., 7-month contract, Project Completed)

                  Scheduler

·         Schedule scanners to perform medical chart reviews for various insurance companies.

·         Multitasked between several Access Databases; and updated travel schedule with daily information.

·         Prepared and maintained excel spreadsheets for medical chart reviews, processed reimbursements, and then submitted information to accounting.

Shaw Environmental & Infrastructure Inc.                                                                            5/2004 - 4/2009                   

                  Project Coordinator/Administrative Assistant                                             

·         Managed employee scheduling and approved timesheets/labour charges.

·         Prepared billing invoices for clients and managed the budgets per project.

·         Assisted in the preparation of monthly/semi-annual/annual reports to clients.

·         Monitored expiring contracts, prepared proposals, and assisted in contract renewals.

·         Monitored compliance on all projects; scheduled technicians to take readings at several locations, ordered parts and supplies.

·         Perform continuous training by the Louisiana Department of Environmental Quality (LDEQ) for any revisions in reporting requirements.

Telvista                                                                                                                                    11/2001 - 4/2004

                  Technical Support

·         In the top percentage of my team; helped troubleshot Windows 95, 98, NT, 2000, ME, XP, Macintosh OS 8.5-X.3; helped support networks and digital subscriber lines (DSL).

EDUCATION & TRAINING

Associate of Applied Science Degree, Computer Information Systems, Education America (Now known as Remington College), Fort Worth, Texas, 2001

COMPUTER SKILLS

·         Microsoft Office: Word, PowerPoint, Outlook, Access

·         Microsoft Excel 97-2010: Create pivot tables, perform vlookups, and use various formulas to manipulate data for analysis.

·         Active Directory: Validate user information.

·         Exchange Manager: To validate user and non-user accounts, checked mailbox size, and list the mailbox store.

·         Windows OS: 95-10,

·         Macintosh: 8.5 – Mac OS 11.2.6

·         Microsoft SharePoint 2010, 2013

·         Microsoft Visio 2010

·         Microsoft Project 2010

·         Camtasia 3

·         Articulate Storyline 360

·         iPad iOS 8-10.3.3

·         Keynote

HONORS AND AWARDS

• GIS Star Award – Office 365 project for Alcon
• National Dean’s List, Education America, 2001
• 4.0 G.P.A. Summa Cum Laude, Education America, 2001