Candidates About

Khader Shaik

Professional Summary

Over sixteen years of Professional Experience in IT consulting as a Principal Systems Architect Implementing Software solutions for Global Companies like GE-Capital, GE-NBC, GE-Transportation Systems, General Motors (GM), WL GORE & Associates Inc, Vanguard, JPMC & Costco Wholesale.

Experience snapshot includes working for Business Sectors like Manufacturing, Media, Financials, Retail, and Medical Devices Industries. 

Sixteen years of IT consulting Experience includes handling roles like Software Developer, DevOps-Engineer IV, Program Manager-DevOps, Azure Cloud Architect, Application Lifecycle Management (ALM) Architect, and Application Performance Architect.

• Design, Develop and Implement Enterprise Application DevOps Strategy for Fortune 100 Clients
• Implement Azure migration startegy(Iaas,Paas,DevopsProject).
• Azure BCDR(Disaster recovery).
• Azure ACS &  Aks(preview),Azure OMS,Azure Networking & Azure storage.
• Containerization & Orchestration(Docker,Openshift,Kubernetes,ACS & AKS)
• Azure security & Azure AD
• Expertise on Java , .Net applications & Microservices.
• Work with Client Tech Executives and build consensus on the Enterprise DevOPS strategy.
• Design Enterprise strategy for Continuous Integration, Continuous Deployment and Continuous Testing
• Implement Continuous Integration, Continuous Deployment and Continuous Testing.
• Install and configures solutions. Develop custom integration solutions including major enhancements
• Assist in defining DevOps and quality guidelines and standards
• Contribute to and review deployment plans. Work with Release Management to ensure modules are production ready.
• Plan ongoing routine application maintenance tasks. Establishes requirements, methods and procedures for routine maintenance.
• Provide business, data, application and technology consulting for IT team members and business partners.
• Provide technical leadership and guidance to the IT teams for project level architecture and design work.
• Review and approve project level architecture and designs for IT projects and create these artifacts as needed on large, complex initiatives.
• Work with vendors to resolve problems and develop solutions. Evaluate vendor solutions to ensure compliance with requirements.
• Evaluates new application packages and tools and perform research on best practices.  Provide recommendations for the solutions.
• Assess client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes).
• Analyze End user operations to understand their strengths and weaknesses to uncover opportunities for improvements.
• Works closely with Enterprise architects to assure all systems are in line with long-term strategy.
• Apply Patches and upgrade to newer version for application running on both Windows and Linux environments.
• Provide production support for Applications (Java, SAP, JDE) running on both Windows and Linux servers, Including 24x7 support. Worked as Site reliability engineer for productions applications.
• Plan Application outages, coordinate with teams and end users on scheduling outages.
• Monitor Server performance, usage stats both in Production and Non Prod and take preventive actions.
• Schedule installation of new modules, upgrades and fixes to the production environment before applying in Test and staging environments.
• Develop contingency plans including reliable backup and restore procedures.
• Identify continuity/disaster recovery risks and mitigation plans and Develop Disaster recovery (DR)plans
• Coordinate communication and activities between technical teams and end user’s.
• Incident Management and Monitor Production ticket Queue and respond using Service Now.
• Troubleshoot Production and Non Prod Issues and conduct root cause analysis with in Time to response as per SLA’s
• Install, Configure & Administer Splunk for Log Monitoring.
• Install and Configure Docker and build Docker images.
• Excellent Coding skills in SQL, C, Powershell, Java Script,VB Script.
• Excellent working experience in Puppet tool.
• Excellent troubleshooting skills in Windows 2008/2012, Hardware, Storage and virtualization environments.
• Expert level experience & SME in windows based Application Integration and engineering design.
• Extensive experience (10+yrs) working in shared services environment handling multiple projects simultaneously.
• Design and Implement High Availability(Cluster) for Applications and Load Balance using a Load Balancer(F5)
• Configure Server security Certificates
• Configure LDAP for Application Authentication
• Monitor Performance and perform Corrective & preventive actions.
• Monitor Logs using Splunk and carry on Corrective & preventive actions.
• Design and develop Enterprise business processes for Continuous Integration
• Issue Alerts and handle post Implementation & Migration support.
• Conduct Design Reviews, Code Reviews on a regular basis
• Configure Cloud windows SQL servers, Windows App servers, RHEL (Linux) servers for Enterprise usage.
• Expertise on Azure, Azure Automation, IBM and HP Cloud offerings for use by the Enterprise.
• Managing the 24X7 Production support team for Enterprise Applications.
• Managing multiple teams both onshore and offshore simultaneously executing multiple project.
• Validating the applications against the SOX, CFR 21 Part 11 & HIPPA requirements.
• Validating the applications against the Regulatory and Compliance requirements.
• Managing Tools vendor relationship and licensing.
• Responsible in analyzing cost-benefit analysis of DevOps tools and successfully implementing them for fortune 100 clients.
• Monitor Application Performance and take corrective actions as necessary
• Demo Application Performance results to stake holders, host Performance issue resolution meeting.
• Analyze Performance Analysis Graphs for Bottlenecks. Discuss the Performance Issues with the Team.

Professional Experience                            

Costco Wholesale (2013-Till Date)

DevOps & Cloud Architect (Azure) – Tech Lead

ALM Tools: HP ALM 11.0, 12.2, Blueprint, RRC, RTC, Windows Team Foundation Server 2015, VSTS, Artifactory, Jenkins

Databases Implemented On: MSSQL Server

Configuration Management: Puppet

Monitoring: Splunk, Fiddler, Wireshark

Cloud: Microsoft Azure (Iaas & Paas)

Containers & Orchestration:  Dockers, Kubernetes, Openshift

Reporting: PowerBI

App &Web servers Implemented On: Jboss, Jetty, IIS, Tomcat, Weblogic

OS & Technologies: RHEL (Redhat Enterprise Linux), Windows Servers 2008 & 2012, VM Ware, Hyper-v, Java, SQL, Microservices, Powershell

• Design Enterprise Application Deployment Architecture both Azure Cloud & On Premise.
• Deploy & Migrate Enterprise Applications to Azure Cloud Environment.
• Implement Azure Security and Monitor Azure Cloud (OMS &Security Center)
• Azure Networking (Site to Site and Expressroute), Azure Templates.
• Azure Backup & Recovery, Active Directory& Azure Devops Project
• Implement DSC for Azure Cloud.
• Azure ACS &  Aks(preview),Azure OMS,Azure Networking & Azure storage.
• Containerization & Orchestration(Docker,Openshift,Kubernetes,ACS & AKS)
• Azure security & Azure AD
• System Admin & Implementation Architect for HP ALM & HP Performance Center
• Install & Upgrade HP ALM & HP Performance Center
• Customize HP ALM Projects and setup workflows
• Manage Multiple Applications and Tools and Prioritize Tasks as per business needs.
• Configure & support applications on Jboss, Jetty ,IIS , Tomcat,Weblogic
• Application Performance tuning and monitoring.
• Monitor JVM and Configure JVM settings.
• Capacity Planning and scalability based on Performance monitoring and Analysis.
• Configure SMTP and LDAP for enterprise aplications.
• Monitor HTTP & HTTPS traffic using Fiddler.
• Analyze data packets and monitor packets using Wireshark.
• Site Reliability and Production Support.
• Design Application Data backup and restore strategy.
• Perform Backups and restore of Application data using Netbackup.
• Upgrade applications, apply Patches and Maintain Validated State
• Design and Implement High Availability (HA) Architecture for Enterprise Applications.
• Deploy Packages to ALM Cluster on Azure Cloud.
• Deploy Packages to IBM ALM Servers Servers on IBM Cloud.
• Install and Configure Puppet Master and agents for Configuration Management of Dev, Test and Production servers.
• Integrate Jenkins and Puppet for Continuous Deployment.
• Install Application Patches and handle Outages.
• Provide ALM Support and resolve user Issues.
• Monitoring Application Logs using Splunk and Troubleshoot Issues.
• Escalating Issues to Vendor Support when Necessary and resolving them.
• Write MS SQL queries and generate reports against Application Database.
• Write Power Shell and REST script as necessary to automate Continuous Integration as necessary.
• Install and administer HP Performance center
• Sitescope Install, Monitoring, Administration and manage alerts.
• Integrate ALM Tools-RTC, SVN, TFS, Blueprint, TFS and HP Performance Center as part of Continuous Integration.
• Synchronize between ALM tools using Power Shell scripts.
• Managing the 24X7 Prod and Non Prod support team for with Different layers of Support Escalation.
• Install and Configure Windows Team Foundation Server 2015, Puppet, Splunk.
• Administer Team Foundation Server, Puppet, Splunk, GitHub, and Jenkins.
• Design & Develop tools as necessary to automate Continuous Integration & Deployment.
• Design and Implement DevOPs and Ops Processes.
• Conduct POC for new tools and technologies for DevOPS.
• On call support for DevOps and Production Support.
• Provide Tech Support for TFS and perform restore & Backups as needed.
• Manage Source control using Git.
• Conduct and Participate scrum meetings.
• Configuration management of 500+ Nodes using puppet.

JP Morgan Chase (2011-2013)

Project: CTO-Upgrades

Title: Associate Architect - Technology

Business Problem: Purpose of the upgrade project is to ensure Pega applications function across cross browsers like Internet Explorer 11 and Firefox. JP Morgan Chase has upgraded 14 Pega applications to Pega 7.1.1 from 6.1 SP2 with in CTO line of business.

• Performed compliance upgrade
• Estimations
• Environment consideration
• Supporting WebSphere and Java Upgrades as part of Environment support.
• Database Preparation for split schema approach.
• Upgraded from single schema to split-schema configuration
• Worked on Property files like migrateSystem.properties, setupDatabase.properties
• Coordinated Implementation plan with DBA's and Web Resources
• Ran Post Upgrade Wizard and Post Upgrade Tasks
• Out-of-the place upgrade methodology with one data base
• Converted all Traditional Portals to Composite and Case manager portals
• Worked with Pega on multiple SR's
• Fixed Number of UI issues
• Install and Configure Puppet Master and Agents for Configuration management.

Vanguard May 2009 – Oct 2011

Project Name:  HP Performance Center Architect for Enterprise Implementation

HP Performance Center Professional Services

Contributions

• HP Performance Center Administrator and Subject Matter Expert.
• Implement HP Performance Center for the enterprise.
• Design and code a reusable load runner-scripting framework.
• Training   Vanguard IT team on HP Performance Center.
• Perform load test and analyse test results.
• Train IT teams on finding bottlenecks and reading the results.
• Performance Test Management and Co-ordination with all IT teams.
• Demo results to stake holders, host Performance issue resolution meeting.
• Estimate Performance Test Efforts for Various projects.
• Document Performance Test SOW’s.
• Resolve and fix issues related to QTP Scripts

W. L. Gore & Associates, Inc

May 2007 – April 2009

Project Name:  JD Edwards Enterprise One (E1) Implementation

Role: Tech Program Manager

Professional Service-Enterprise Tools Specialist (SME) & Enterprise One (E1) Implementation Test Architect

Description

JD Edwards Enterprise One (E1) Implementation is an ERP implementation to integrate Electronics, Industrial, Fabrics and Medical Devices   businesses of W.L Gore spread across the globe.

Contributions

• JDE Enterprise One Implementation and Support.
• Upgrade Patches and plan backup and restore activities for JDE E1.
• Troubleshoot access related Issues with JD E1.
• Quality Center 9.2 Administrator and Subject Matter Expert
• Test Management for Oracle JD Edwards Enterprise One (E1) Implementation
• Design and Develop testing Methodology in Quality Center for Oracle JD Edwards Enterprise One (E1) Implementation
• Design Defect Lifecycle for Oracle JD Edwards Enterprise One (E1) Implementation using Quality Center 9.2
• Requirements Traceability Matrix using Quality Center 9.2
• Provide support and Troubleshoot issues with Quality Center 9.2 tool.
• Install Patches for Quality Center 9.0 as part of Upgrades.
• Create Quality Center 9.2 projects and design work flows using script editor.
• Issue Test Plans for Oracle JD Edwards Enterprise One (E1) Implementation Phases.
• Generate Reports and Graphs and update Test Progress to the Leadership.
• Design eSig Validation process for Genelogix implementation.
• Install Genelogix eSig Accelerator for Quality Center 9.2
• Conduct Training sessions for users on Quality Center 9.2 and maintain training records for compliance.
• Design and Develop Business Scenarios for Plan to Make (PTM), Procure to Pay (PTP) and Order to Cash (OTC) teams.
• Conduct Defect Status meetings and bug fix sessions.
• Improve Existing Gore processes and demo them to the Leadership for approval.
• Design and Develop testing Methodology for Gore Medical as per Regulatory norms.
• Implement Agile Methodology and conduct Scrum Meetings.
• Design the Performance test strategy, develop scripts using Loadrunner-Vugen
• Build controller scenarios & Execute performance test with Vusers.
• Functional automation using QTP.
• Conduct all testing activities both Manual and automation using Quality Center 9.2

Team Size: 30

Environment:  Quality Center 9.0, QTP (UFT), LoadRunner, Genelogix eSig Accelerator,IIS 6.0

Skills:  TestDirector 8.0 with Esig, QTP (UFT), LoadRunner, capacity Planning and sizing,Java/J2ee,spring

Operating Systems: Windows 2000 Server with SP 4, Windows XP

Application Server: Jboss 4.0

Web Server:  IIS 6.0

Data Base:  Oracle 10.0g

Medtronic Inc

Project Name: Centerpiece

June 2004 – May 2007

Mercury Tools Specialist (SME) & Tech Program Manager

Description

Centerpiece is the global SAP implementation for Medtronic Inc-Market leader in manufacture of healthcare devices. This application integrates all the business modules. This will replace all the existing individual applications

Contributions

• System Admin and Implementation Expert for Test Director Tool.
• Plan all Testing activity using TestDirector
• Train and trouble shoot user issues with TestDirector
• Apply patches,Back up recovery,upgrade & handle outages for TestDirector.
• Administer the Esig Process using TestDirector
• Work with Mercury Interactive R&D team for Esig upgrades.
• Manage offshore and onsite team.
• Performance Testing/Monitoring
• Design the Performance test strategy, develop scripts using Loadrunner-Vugen
• Build controller scenarios & Execute performance test with Vusers.
• Functional automation using QTP.
• Estimate Effort, Create Test Plans & form offshore & Onsite teams
• Design Test Strategy and Defect Life Cycle
• Manage Requirements & traceability in Quality Center.
• Conduct Infrastructure Qualification (IQ), Operational Qualification(OQ) and Performance Qualification(PQ )
• Manage Testing using Quality center.

Team Size: 70

Technologies/Tools:  TestDirector 8.0, Quality Center 9.0, QTP, LoadRunner, TestDirector Esig Addin, QTP, Capacity Planning,

Windows 2000, Windows XP, Java/J2ee, spring

Project Name:  EFAS2

February 2004 – August 2004

Test Architect

Description

The Enterprise Field Action System (EFAS2) is used to consolidate product status and location information from multiple sources in order to support product scoping and field action activities conducted by Medtronic Quality and Regulatory personnel currently using the system. The primary purpose of EFAS2 is to provide accurate information on a timely basis in support of product recalls.

Contribution

• Determine Level Of Testing and Documentation Needs.
• Draft an Issue Resolution and corrective action process for Testing using TestDirector 7.6.
• Create Test Cases Based on the Detail Design Specification.
• Review the Test cases and get it Approved by the Application Lead using TestDirector.
• Manage all Testing using TestDirector 7.6.
• Monitor Test Progress & schedule Defect Meetings.
• Monitor Defect Resolution &Generate Defect status reports and update.
• Issue Validation Plan & Report.
• Identify Common business Scenarios for functional automation & automate Using WinRunner 7.5.
• Execute automation Regression test suite using Test Director 7.6.
• Issue Performance Qualification Plan & report (PQ&PR).
• Develop Load Runner Scripts Based on the Business Scenarios identified.
• Execute Performance Test & generate Analysis Reports
• Analyze Performance Analysis Graphs for Bottlenecks & Conduct Performance Issues resolution meetings.
• TestDirector System Administration and Production support
• Create TestDirector Projects, design workflows and provide end user support.
• Perform Compliance Verification for Regulatory and 21 CFR Part 11 Requirements.

Team size:  18

Technologies/Tools: TestDirector 8.0, WinRunner 7.5,Informatica,Oracle 9i,Stress testing, Java, LoadRunner, Capacity Planning and sizing, VUGEN, Windows 2000, Windows XP,Java/J2EE , Spring

Project Name: PDM

January 2003 – February 2004

Test Manager

Description

PDM (Product Development Management is a PLM application from eMatrix customized to Implement the Product Development Management for Health Care Products Developed by Medtronic

Contribution

• Determine Level Of Testing and Documentation Needs.
• Draft an Issue Resolution and corrective action process for Testing using TestDirector 7.6.
• Create Test Cases Based on the Detail Design Specification.
• Review the Test cases and get it Approved by the Application Lead using TestDirector.
• Manage all Testing using TestDirector 7.6.
• Monitor Test Progress & schedule Defect Meetings.
• Monitor Defect Resolution &Generate Defect status reports and update.
• Issue Validation Plan & Report.
• Identify Common business Scenarios for functional automation & automate Using WinRunner 7.5.
• Execute automation Regression test suite using Test Director 7.6.
• Issue Performance Qualification Plan & report (PQ&PR).
• Develop Load Runner Scripts Based on the Business Scenarios identified.