Candidates About

William V. Chernock, III

Results oriented Information Technology Manager with extensive leadership experience in all areas of IT, a confident, decisive leader with business focus and proven ability to build and direct efficient, results driven organizations that delivers bottom line business impact.

QUALIFICATIONS SUMMARY:

·         Management of staff responsible for design and engineering for new project delivery.

·         Provide leadership and expertise in creating solutions to successfully solve business objectives.

·         Possess strong technical, interpersonal, and critical thinking skills.

·         Extensive experience in planning, design, and implementation of solutions for Enterprise and Service Provider organizations.  This includes the both technical and process-oriented components necessary to ensure the proper and successful leverage of these powerful and expensive technologies.

Core Competencies:

·         Strategic & Operational Technology Planning

·         Technology & Business Linkage Planning

·         Infrastructure Design & Implementation

·         Technology Architecture & Integration

·         Enterprise Architecture

·         IT Skills Gap Analysis & Performance Optimization

·         Six Sigma, Lean, ITIL, & Process Improvement

WORK EXPERIENCE

MCPc, Cleveland, Ohio

Director, Project Management Office 07/2013-present

Deliver the expertise on industry best practices to develop the framework for program and project standards. Ensures the adoption and implementation of standards and project management methodology.

Responsible for the strategic direction of the Project Management Office.  Assembled and managed a team of Project Coordinators, Project Managers and Program Managers capable of executing within budget, quality parameters, and project deadlines. 

Key Accomplishments: Transformed an expense center into a profit center via the definition of roles and responsibilities, services and deliverables and repeatable business workflows.  Introduced a structured approach to defining and achieving Goals and Objectives through the use of Six Sigma/Lean toolsets. 

First Place Bank, Warren, Ohio

Director of IT 02/2011-06/2013

Ensures current and competitive technology insight is leveraged to deliver effective business capabilities. Source of leadership within First Place Bank to drive the utilization of technology to create competitively advantaged processes and capabilities that contribute to how these units service the organization and its clients. Manages the technology relationship and oversees delivery of all technology services to the business units and Board of Directors.

Responsible for the strategic direction of Engineering Standards, Design and implementation of Infrastructure (Router, Switch and Wireless Networks, Storage, Servers, Operating Systems and Virtualization); Unified Communications (Voice, Video, Email, Client and Mobility)

Key accomplishments: IT Audit and Regulatory compliance, IT Strategic Plan, Development of a Project Management Office

Oxford & Associates, Cleveland, OH

Consultant 04/2010-01/2011

National City, Cleveland, Ohio.

Group Manager 07/2008-03/2010

Participated as an active member of the IT Leadership team with frequent interaction at senior executive level. Responsible for providing input to the strategy for direction and delivery of an application portfolio which supports a durable business process.  Direct accountability for daily planning and execution of the strategy and deployment of resources to deliver projects.  This included all aspects of the application life cycle.  Partners with LOB management for business/IT strategic planning; delivering effective technology information including investment required, business impacts and priorities. Developed and coordinated Multi Year Project Plans.  Responsible for developing positive working relationships with clients via ongoing substantive dialogue with business leaders resulting in a thorough understanding and embracing of business strategies.  Managed a team consisting of Business Analysts, Project Managers and Application Developers

Integration Engineering Group Manager 07/2004 – 07/2008

Assembled and managed an elite team of Integration Engineers.  Responsible for resource planning, career development of staff and delivery of infrastructure solutions.  Instrumental in building the relationship foundation with Asset Management, Corporate Adm., and Lending that lead to the creation of a formalized methodology for architecture, design and delivery processes and practices.

Integration Engineer 01/02-06/04

Responsible for delivery of infrastructure solutions.  This was highlighted by the multiyear implementation of one of Common Services’ first reusable assets known as EDoc.  The Edoc project was a complex mix of business process change, a multifaceted technical imaging solution, and the commencement of a strategic vision.

Verity Solutions, Westlake, Ohio.

Consultant 09/01-12/01

Inaugural engineer in a startup consulting company.  Team responsibilities included developing a consulting model including engagement process, service delivery and quality assurance.   Directly responsible for evaluating customer requirements, developing modular repeatable business solutions and creating and delivering presentations to all levels of management.

FrontWay, Cleveland, Ohio.

Network Consulting Manager 01/00 – 09/01.

Selected to participate in the inaugural management team.  Responsible for mentoring entry-level and mid-level engineers, scheduling resources, preparing and presenting statements of work.  As Consulting Manager, I played an integral role in the development of policies, procedures and methodologies which built FrontWay’s reputation for excellence in service delivery.

Senior consultant overseeing the implementation of a startup ISP specializing in high-speed wireless Internet connectivity.  Other responsibilities included RF testing including antennas, access points, and end devices, TCP/IP Addressing Scheme and routing policies.

Senior Consultant assisting in the development of a data distribution subsystem for the transport of telemetry data to the Glenn Research Center Telescience Support Center.

SARCOM, Cleveland, Ohio.

Network Engineer 06/99 – 12/99.

Designed and assisted in the implementation of a national 300 site Frame-Relay network.

Network Engineer for a security project encompassing Internet connectivity and external network access for trusted third-party relationships.  Implemented an infrastructure utilizing a DMZ for secured Internet connectivity and highly filtered segments for trusted external connectivity.

Designed and implemented a Campus network environment involving multiple facilities and over 3000 users.  This project encompassed a LAN topology change from Token Ring to Ethernet, the introduction of Gigabit as a backbone technology, and the migration from shared to switched media.

The Cleveland Clinic, Cleveland, Ohio.

Network Architect 08/98 – 06/99.

Led an assessment of Infrastructure for the $2.5 Billion foundation.  The assessment analyzed and reported on the current state of the enterprise network operating system, server hardware, application portfolio, and support organization.  The assessment also included recommendations for changes and an implementation plan.  Follow on projects included authoring and implementing organizational IT policies, standards, and procedures and IT disaster recovery piece of an overall business continuity plan. The multi-year architectural plan included the purpose of an architectural plan, design principles, and design alternatives, as well as, a summary of the current environment, tactical milestones, and strategic direction.

Responsible for development and documentation of a TCP/IP addressing and a public ATM NSAP addressing scheme for a large scale network.

Key Corp (Society Bank), Cleveland, Ohio.

Network Architect 10/97 – 08/98.

Lead engineering team in the architecture direction and design of Key Corp’s during the merger with Society Bank.  This $10M project was based on a migration from Token Ring to  10/100 Ethernet switching model utilizing Fast EtherChannel and Gigabit uplinks, an ATM core using LANE in the MAN and PVCs in the WAN.  The integration encompassed three data centers, multiple distribution centers and in excess of 1000+ branches at the access layer utilizing Frame Relay.

Network Engineer 06/94 – 09/97.

Assisted in the development of Key Corp’s next generation network, utilizing WAN/LAN skills with protocols such as BGP4, OSPF, RIP, TCP/IP, IPX and SRB (NetBIOS and SNA).  This three tiered network was designed to use Token Ring, Ethernet, Fast Ethernet, LAN Switching, FDDI, Frame Relay, and ATM technologies.  During my experience at Key, I designed and implemented over 150 remote sites including multi-story buildings, high availability Call Centers, and core Data Centers.  I was also responsible for production engineering and interoperability of a 300+ router environment.

Commercial Systems – Programmer Analyst II 08/93 – 05/94.

Conducted extensive quality assurance testing and documentation of a third party vendor client/server applications as well as in-house developed programs.

Commercial Systems – Programmer Analyst I 10/91 – 07/93.

Developed and supported an OS/2 based client/server application deployed across five states and over 1000 workstations.  This project was awarded the 1994 Smithsonian Nominee Award in the Finance, Insurance and Real Estate category.  It was one of the first projects in the United States to use LU6.2 communications to enable a client/server link between the workstation and the IBM mainframe.  I was primarily responsible for LAN Server administration for thirty domains.  During my tenure, I engineered and developed a software distribution routine that encompassed the OS/2 Operating System, OS/2 LAN Server, and workstation applications.

Systems Associate 01/91 – 09/91.

Recruited to participate in the Management Training Program.  I attended classes in Structured COBOL, MVS JCL, Structured Testing and Quality Assurance, and Data Base Concepts.  Other duties included unit, system and integration testing, application design, and production support.

EDUCATION

Bowling Green State University, Bowling Green, Ohio.

Bachelor of Science in Business Administration, December 1990.

Major:   Management Information Systems/Accounting.

GPA:      3.14/4.0 Overall 3.4/4.0 in MIS Classes.

OTHER RELATED EXPERIENCES

Instructor at Cleveland Community College – Cisco Networking Academy

Technical Editor for Cisco Press “Advanced IP Network Design” and “CCDA Exam Certification Guide”

Six Sigma Green Belt

Cisco Certified Design Associate (CCDA)

Cisco Certified Network Associate (CCNA)