Christopher l. Hurney          

organizational agility consulting / Program-PRoject management / Business Analysis / Software Configuration management

Accomplished management-level IT professional with 18+ years’ experience blending technology best-practices and lean/efficient approaches to help organizations achieve dramatic improvements in productivity while continuously delivering value

Key Strengths

● Agile Leadership, Coaching, Assessments            ● Continuous Improvement Facilitation

● Strategic Business Planning & Analysis                 ● Client Relationship, Vendor Management

● Cross-Functional Team Building                            ● Creative & Interactive Agency Collaboration

● Lean/Agile Frameworks                                           ● Software Configuration Management             

PROFESSIONAL EXPERIENCE

consulting engagements, Orange County, California                                AUG 2014-PRESENT

caloptima Orange, California                                                                                                                               Oct 2017-Feb 2018

Enterprise Agile Coach - Consultant

Performed Agile maturity assessments & coached technology teams toward an increased ability to help CalOptima members access quality health care services in a cost-effective and compassionate manner.  Successful Agile values & principles adoption, creation of dedicated teams, promotion of emergent Scrum/Kanban frameworks, JIT requirements elicitation & refinement, Scrum Master/Product Owner/Scrum Team training & education resulting in the organization’s first successful sprint delivery of working software in over 30 weeks.  Delivered productivity enhancements with Agile tools & concepts such as definitions-of-done, user role modeling, user story writing and story mapping, working agreements, waste identification/elimination, retrospection/experimentation, value streams and other concepts from Lean, Scrum, Kanban, XP, Mob Programming, et al, thereby allowing teams to develop their own emerging frameworks.

cloudvirga Irvine, California                                                                                                                              Jan 2017-Aug 2017

Enterprise Agile Coach, Scrum Master - Consultant

Provided Agile maturity assessments, value stream principles & enterprise coaching for a leader in the digital evolution of mortgage lending.  Successful delivery of Agile values & principles adoption, Scrum of Scrums, JIT requirements elicitation & refinement, user story writing and grooming best-practices, dedicated product-delivery teams, valuable team metrics, Scrum Master training.  Developed educational curriculums for distributed Scrum Teams / Product Owners / Business Analysts / C-level Executives, resulting in measurable continuous delivery of customer delight.

Ultra Mobile Costa Mesa, California                                                                                                              Aug 2015-Jan 2017

Enterprise Agile Coach, Scrum Master, Sr. Technical Program-Project Manager, Product Owner - Consultant

Executed Agile maturity assessments and enterprise Agile coaching for a top MVNO named INC. Magazine’s #1 Fastest Growing Company, delivering unlimited talk and text for an estimated 40 million foreign-born people living in the United States who regularly stay connected with friends and family around the globe.  Facilitated a successful re-organization/transformation of hierarchical departmental silos into cohesive customer-value-driven Agile teams achieving unprecedented hyper-productivity, continuous improvement, collaboration, transparency, and elimination of wasteful practices.  Delivered a culture change and educational curriculum that embraces Agile values & principles.  Provided program/project management for Transactional Service Provider engagements (T-Cetra, Q-Pay, VidaPay), PCI-Compliance efforts, and Data Center Migrations.

automobile club of southern california - aaa Costa Mesa, California                            Feb 2015-Aug 2015

Agility Consultant, Sr. Program/Project Manager - Consultant

Carried out an Agile maturity assessment of a proprietary Scrum-Waterfall hybrid framework for a nationwide leader in roadside assistance, travel, & insurance products & services.  Delivered Agile guidance with enterprise-level education on lean & efficient approaches, process-gap analysis, and elimination of wasteful / bureaucratic / productivity-hindering SOPs.  Provided program management for a customized Enterprise Legal Management (ELM) solution.  Project management/successful delivery of a BI/Big Data collaboration to consolidate disparate insurance data into an Industry Standard Data Model (ISDM), leveraging Hadoop.

research affiliates Newport Beach, California                                                                                        Oct 2014-Jan 2015

Sr. Project Manager/Business Analyst, Agility Consultant - Consultant

Short-term, successful Agile consultation & business analysis engagement for a leader in Smart Beta investing/asset management.  Formed an exploratory “Agile Steering Committee” to remove dependencies on 3rd party off-shore development, promote collaborative, transparent, in-house/off-shore development leveraging Agile practices.  Provided education on Agile values & principles for enterprise architects, software developers, business analysts, and SVP/C-level executives.  Delivered and proved effectivity of iterative/JIT requirement elicitation & refinement for an internal SharePoint CMS and SharePoint-based customer facing web application, facilitating drastic improvements in performance, security, and responsive design.

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ALLERGAN, Inc. Irvine, California                                                                            Aug 2008-Aug 2014

Commercial I.S. Digital Marketing Manager, Software Configuration Management (SCM), Program-Project Manager, Business Analyst

Managed a software configuration management team composed of build/release, QA, and infrastructure engineers supporting global digital marketing endeavors for a multinational pharmaceutical manufacturer of branded and generic drugs with medical, therapeutic, and cosmetic indications.  Successfully architected a centralized integrated-development-environment, source control, continuous build & deployment, work item & defect tracking solution leveraging customizations of Microsoft Team Foundation Server (TFS), MSBuild, and Web Deploy (MSDeploy).  Delivered successful program management of 3rd party CMS/closed-loop digital marketing solutions (Veeva, Skura) enabling Pharmaceutical Reps to pitch and sell Allergan products using elegant, sophisticated digital/mobile sales decks and call tracking.  Program management for key Allergan brands' (Botox, Juvederm, Latisse, Lapband) digital marketing applications and loyalty programs. Established mobile device management/BYOD best practices & security via Mobile Iron VSP functional & technical administration.  Established mobile application development steering committee providing iOS application development standards.  Provided impactful I.S. strategy leadership in the areas of: RFP/ROI evaluation of 3rd party IT solutions, Agile values and DevOps principles used to drastically improve time-to-market and quality of software via constant feedback loops and continuous integration/continuous delivery.  Spearheaded onboarding of I.T. solutions such as AWS, Azure, Akamai, Mobile Iron, Verint/KANA (CRM), RackSpace, HP WebInspect.  Management of 3rd party relationships with Apple, Google, Microsoft, Gartner, PricewaterhouseCoopers, Hewlett-Packard, and others.  Top-performer award winner.