Candidates About

·         Successfully help the team increase their velocity by 67% within the first 3 months as the Scrum Master

·         Successfully Managed all aspects of Financial Reporting for Global Testing Support – approximately $3,000,000 budget

·         Successfully Implementing a Membership System Upgrade - $3,510,000

·         Successfully Transformed Paper Enrollment Process to Online Enrollment Process in Ninety (90) Days - $500,000

·         Successfully Managed 3 Enterprise Projects (Conversion, Infrastructure Architecture & Performance) - $5,000,000

·         Successfully Eliminated Second Letter from Existing Two-Letter Process, Saving Business - $2,500,000 Annually

·         Successfully Delivered Regulatory Data Acquisition Healthcare Program that include 6 projects - $1,383,000

TECHNICAL EXPERIENCE

• I have over 7 years of experience leading enterprise wide implementations of varies applications and infrastructure and improvement projects.  Below are some of the applications, databases, networks & languages I have experience with.

WORK EXPERIENCE

Allstate, Northbrook, Illinois

Consultant Enterprise Senior Scrum Master/ Senior Project Manager and Agile Coach, June 2017- Current 

Lead multiple scrum teams coaching and mentoring them in all scrum ceremonies, tasks and, work with product owners to groom the backlog and plan sprints. Track, escalate and remove impediments. Track burn down, issues and progress and other metrics in JIRA. Work with component teams to resolve issues. Help lead weekly Scrum of Scrum meetings.

• As Senior Scrum Master, I helped improve team velocity by incorporating capacity planning into sprint planning sessions

·         As Senior Scrum Master, I removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables

·         As Agile Coach, I facilitated the development and training of new scrum masters in the Scrum Framework and Agile philosophy

McDonald Corporation, Oak Brook, Illinois

Consultant Quality Management Services – Project Manager, November 2016- June 2017 (8 months) 

Oversee the initiation, planning, execution, and implementation of testing solutions for critical global supply chain and product applications. Work with Supply Chain and Product Management leaders to ensure projects met critical milestones. Lead global consultant testing team. Responsible for weekly and monthly financial reporting related to all testing activities for supply chain and product applications.

• As QA Project Manager, I successfully led multiple global testing team to support supply chain, product application and eCommerce platform environment testing.
• As QA Project Manager, I successfully managed all aspects of financial reporting for global testing support of supply chain and product application.

UNITE HERE HEALTH, Aurora, Illinois

Consultant Agile Coach – Agile Program/ Senior Project Manager, June 2015-April 2016 (10 months)            

Oversee the planning, implementation and tracking of Unite Here Health’s critical systems upgrade to its claims processing and enrollment systems. Work with Senior Management to ensure Project meets critical milestones. Work with vendor development team and project resources to ensure vendor’s development effort meets project objective and timelines. Development implementation following the agile methodology. Refine the current scope and timeline of the project in collaboration with senior management. Maintain a detailed work plan which identifies and sequences the activities needed to successfully complete the project. Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required.

• As Agile Coach, I improved project delivery for all three (3) projects that I manage. This was accomplished by developing and implementing agile best practices and enforcing those best practices through policy & procedures, coaching and support of senior leadership.
• As Certified Scrum Master, I led and mentored the project team members, while delivering online enrollment system through third party vendor and internal IT resources management within Ninety (90) day timeframe.

BLUE CROSS BLUE SHIELD ENTERPRISE PROJECT MANAGEMENT OFFICE (EPMO), Chicago, Illinois

IT & Non - IT Enterprise Project Manager, 2013-June 2015 (1.5 years)

Within the Enterprise PMO, Project Manager is responsible for planning and managing enterprise wide projects of various sizes and complexity; ensuring the work of the project is aligned with the stated business objectives; setting and managing customer expectations, managing and escalating issues and changes; developing and maintaining relationships with project stakeholders to obtain project objectives while working in a highly matrix project environment; a comprehensive understanding of systems development life cycles and methodologies; and a basic understanding of IT architecture, infrastructure and networking

• As Project Manager, I have become a trusted adviser to the business and have been able to drive the development of IT and business process improvement. Build consensus across multiple areas to deliver project on time and on budget.
• As Certified Scrum Master, I was part of the early stages of transformation/ implementation of agile framework at BCBS

BLUE CROSS BLUE SHIELD ENTERPRISE PROJECT MANAGEMENT OFFICE (EPMO), Chicago, Illinois

Associate Project Manager/ Project Coordinator, 2012-2013 (1 year)

Consultant working in Enterprise Project Management Office - Strategic Support Optimization (EPMO-SSO) with a focus on Project Documentation, Financial Forecasting, Issue/Risk tracking, Meeting Coordination & Facilitation, Project Scheduling & Maintenance, Status Reporting, Resource Allocation, Planning and Maintenance. Heavily focused on Schedule Management Updating and Status Report development using both Microsoft Project and Clarity supported Program Manager and multiple Project Managers on low to high complexity initiatives. 

• As Associate Project Manager, I was able to improve the program manager’s ability to identify risk and responded or mitigate issues quicker by providing hours worked and financials on a weekly basis instead of the enterprises mandated monthly reporting.
• As Project Coordinator, I was able to help contribute to the decrease in the program variance from 24 percent down to 5 percent through monitoring and controlling weekly and monthly actuals and adjusting estimates to completion (ETC) on a weekly and monthly basis.  

LOYOLA UNIVERSITY PROJECT MANAGEMENT OFFICE (PMO), Chicago, Illinois

IT/Enterprise Content Management Project Manager (HOL), 2012-2012 (4 months)

Managed information technology projects. Projects span several organizations across the university and dealt with multiple IT platforms, worked closely with clients to fully understand their requirements and define expectations. Applied Project Management Institute (PMI) Methodology to University projects for Enterprise Content Management (ECM) Initiative, Web App Implementation, and Software Migration. 

RDW DESIGNS LLC, Fishers, Indiana

President-Residential Design Projects, 2002-2012 (10 years)

CSO ARCHITECTS INC., Indianapolis, Indiana, 1999-2010 (11 years)

Civil-Site Engineer/Landscape Project Manager, 2008-2010

Assistant Civil Project Manager, 2005-2008

Landscape Designer/Landscape Architect, 1999-2005 

EDUCATION

VILLANOVA UNIVERSITY, (ONLINE)

Master Certificate: Business Process Management, April 2015

PURDUE UNIVERSITY (CALUMET), Hammond. Indiana

Certificate: Six Sigma Greenbelt, July 2013, Lean Principles, July 2014, Six Sigma Black Belt, November 2015,

ILLINOIS INSTITUTE of TECHNOLOGY (IIT), Chicago, Illinois

IT Project Management Graduate Certificate, November 2012

INDIANA WESLEYAN UNIVERSITY (IWU), Indianapolis, Indiana

M.B.A., Management Focus, 2012

INDIANA UNIVERSITY PURDUE UNIVERSITY INDIANAPOLIS (IUPUI), Indianapolis, Indiana

Bachelor Degree in Construction Engineering Management Technology (CEMT), August 2007

Associate Degree in Civil Engineering Technology (CET), 2005

PURDUE UNIVERSITY, West Lafayette, Indiana

B.S., Landscape Architecture, 1999

AFFILIATIONS

Member Scaled Agile

Member, Scrum Alliance, 2015 - Present

Member, American Society for Quality (ASQ), 2014 - Present

Member, Project Management Institute (PMI), PMI Chicagoland, 2012-Present

Member, National Society of Black Engineers- 2008 - Present

Member, Kappa Alpha Psi Fraternity, 2009-Present

COMMUNITY SERVICE

Chicago Cares, 2010-Present

PMI Chicagoland, Project Advisor for Ladies of Virtue mentoring non-profit organization 2012-2014

CERTIFICATIONS/LICENSES

Project Management Professional (PMP) expected December 2017

Certification: Leading SAFe Agilist (SA) expected September 2017

Certification: SAFe Program Consultant (SPC) expected September 2017

Certification: Six Sigma Black Belt (CLSSBB) November 2015- Present

Certification: Certified Professional Business Process Management (CPBPM) April 2015 – Present, Cert. # VILC031908

Certification: Certified Scrum Master (CSM) April 2015 – Present, Cert # 000408832

Certification: Lean Principles (CLP) August 2014 – Present Cert # PU535LP144059G

Certification: Six-Sigma Green Belt (CSSGB) July 2013 – Present