Candidates About

Accomplished and resourceful administrative professional with over ten years of experience supporting C-Level staff.  Adept at coordinating international travel, organizing large scale meetings, and managing third-party vendors. Highly self-motivated with a solid work ethic. Skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet client and company needs. Expertise in:

• C-Level support                                 • Salesforce Reporting             • Schedule/Time Management

• Procurement, Vendor Relations         • Office Management               • International & Domestic Coordination

• Facilities Maintenance                                   • Research & Data Analysis     • Written & Verbal Communication

Ciox Health Phoenix, AZ                                            October 2015-Present

Executive Administrative Manager

• Fulfilled all executive assistant duties for President, Chief Growth Officer, Executive Vice President, 3 SVP’s and VP of Marketing. Managed complex calendars, facilitated communication and logistics.
• Tasked with saving time for all top-level executives. Saved each an average of 15 hours per week translating into direct saving, efficiency and flow for the executive team.
• Supported executives with project support, data tracking, and administrative tasks. Frequently commended for quick-thinking and resourcefulness.
• Assisted with ad-hoc projects. Created and edited PowerPoint presentations presented directly to clients.
• Aided executives with preparing for internal and external meetings.
• Proofread executive materials. Decreased errors by 75%
• Managed all Salesforce record-keeping, data-tracking and reporting for the retrieval business pipeline.  Create and distribute to CEO and other Executive level staff.
• Communicated effectively with high-end clients by providing direct support which in turn increased client relationships.
• Single handedly managed company merger providing updates and changes to the corporate office as a liaison for all tech, facility and operational changes

• Expense report coordination and submission
• Manage 3 offices containing 600+ employees including vendors, facilities and supplies
• Organize, execute, and assist with office activities (staff meeting agendas, all-hands meetings, off-sites, and team social events) increasing moral of employees and creating a direct link between executives and all other staff members.
• Manage company use of corporate apartment effectively saving thousands in hotel and travel accommodations.
• Manage, maintain and upkeep 100+ contract database
• Create, build, train and manage administrative department containing 7 members.  This team manages all executive staff (10+ executives) saving valuable time and money for all of operations, sales and high-level staff.

Annexus Scottsdale, AZ                                                               August 2012 – August 2015

Office Manager/Executive Assistant/Salesforce Admin

• Fulfilled all executive assistant duties for Co-owners, COO, Executive Vice President of sales and 3 Sales Directors. Managed complex calendars, facilitated communication and logistics, manage expenses.
• Manage office operations to ensure efficient office environment
• Maintain, organize and control all access codes, keys and alarms for 100 people
• Facilities management; coordinate with contractors, vendors and suppliers
• Demonstrated proficiencies in telephone and front-office position within a high-volume environment. Resolve and/or redirect client inquiries
• Manage and update contact information in Salesforce Software.  Supply reporting and updated information to marketing and sales staff.
• Coordinate meetings and events including finding locations, catering, attending events to provide support, prepare materials for a successful event.
• Manage the induction of new employees.
• Oversee office supply budget in addition to insuring all needs are met for multiple offices; order and maintain adequate available supply of goods while saving money where possible
• Organize and manage conference room availability and use
• Assist Director of Human Resources to maintain organized files for all employees as well as receiving, tracking and organizing all job applicants testing and resumes
• Schedule VIP travel to include first class airline reservations, limousine services, and luxury hotel reservations.

Shane Co Scottsdale, AZ                                                          March 2011 – March 2012

Customer Service Associate

• Develop positive customer relationships by making the store experience engaging and reassuring
• Provide professional quality customer service with purchases, complaint handling, suggestive selling and providing product information.
• Accurately and efficiently received and processed all incoming and outgoing shipments of merchandise.
• Reviewed and organized weekly layaway report to identify problem areas.
• Accurately balanced cash drawer and vault every morning and evening.
• Cultivated customer database in order to serve current and future needs of all customers.
• Assisted with monthly and weekly diamond and merchandise inventory; aid in the finding of any lost or mishandled items.
• Encompass the ability to sell items during the purchasing process to better increase sales numbers.

OSI Restaurant Services Inc Scottsdale, Az              January 2009 – March 2011

Executive Assistant to Joint Venture Partner                            

• Created, organized, and presented guidelines for hiring and staffing procedures; effectively controlled the rising cost of employing and managing new hires.
• Review and rework end of month financial statements for 18 locations for review by all staff and management.
• Arranged all flight travel, hotels, ground transportation and prepared extensive itineraries for regional staff.  Maintained that travel costs were within budget at all times. 
• Implemented procedure to streamline all future off-site manager/partner meetings.  This in turn allowed information to be passed along clearly and effectively resulting in partners and managers to be present in their stores more regularly.
• Created promotions and incentive programs for the area to benefit individual locations and their markets, doing so helped to drive sales and meet or exceed budgeted sales goals.
• Controlled, managed and organized all financial and legal documents of 501C-3 “The Beauty of a Bonzer.” to assure payments and funds are efficiently and securely handled.
• Improved the Profit and Loss statement by acquiring new sponsors, creating effective participation contracts, and paying attention to the needs of the organization and acting when necessary.
• Use of all networking skills to effectively find new ways to decrease cost of event and increase sales of 501C-3.

Bank of America Carefree, AZ                                               July 2007 – July 2010

Senior Teller

• Processed customer financial transactions within assigned limits and established guidelines with an “A” rated balancing accuracy.
• Review/Discuss overdrafts and late payments with clients to reconcile account issues.
• Achieved sales and referral goals by identifying and selling association products and services beneficial to the customer’s needs.
• Audited and balanced ATM, process night drop, balance negotiable instruments, verify travelers check stock, balance credit card machine, and monitor lobby rate sheet.
• Identified fraudulent activity to prevent potential loss to the bank.
• Performed cash handling functions in an accurate and secure manner for receiving, receipting and processing payments.
• Provide excellent customer service in completing transactions efficiently and in a friendly, professional manner.
• Maintain a current knowledge of new and existing products and services as well as security procedures.

PARADISE VALLEY COMMUNITY COLLEGE • Phoenix, Arizona

Associates in Business and Arts