Candidates About

Kavitha Gurampati

Professional Summary

v  6+ years of professional experience and experienced QA Lead in Software Industry focusing on Quality Assurance in P&C Insurance. Analysis, Design, Testing and Implementation of Insurance application systems for Insurance Industry.

v  Guidewire PolicyCenter: Strong work experience on Property & Casualty Insurance with Guidewire PolicyCenter, have excellent knowledge in complete Policy life cycle and also have good knowledge on GW Claims center.

v  Specialized in Property & Casualty Insurance domain, Functional, Integration testing and Test Management.

v  Strong Experience in Agile testing model which involves QA lead activities on a large scale testing model solving IT business problems through testing & implementation support of Guidewire Policy Center, client-server, web-based project experience. 

v  Expertise in Requirement analysis, Test Design approach, Test Strategy planning, Effort Estimation, System Testing, Implementation and Production support.

v  Hands-on experience in managing defect tracking lifecycle using Quality Center to maintain defects log, to track defects, and to generate defects summary report .Having good experience in the area of QC (Quality Centre) tool.

v  Proficient in creating Requirement Traceability Matrix (RTM) for reviewing & tracking business requirements against test cases.

v  Having experience in the preparation of Test Plans, Test Strategies, Test case Documents, Test Result Report documents and having good knowledge of reviewing and executing Test cases based on the requirements.

v  Strong in Delivery, Project, Process and People Management skills, Leadership qualities include operational, resource onboarding, mentoring and capacity planning. Involved in the data analysis for multiple source and target systems.

v  Performed Card testing, Integration Testing, System Testing and User Acceptance Testing. Proficient in Functional Testing, Regression Testing, Smoke Testing and End to End Testing. 

v  Proficient in analyzing and reviewing functional specifications, system specifications and Business Requirement document(s). 

v  Participant in Defect management, Bug Reporting and providing status reports to higher management on testing activities

v  Experience in Web service testing using SOAP UI. 

v  Experience in executing SQL queries in order to view successful transactions of data and for validating data. 

v  Expert in using of RTC, HP ALM or Quality Center (QC). Experience in running automation scripts in HP QTP. Experience in Bug Tracking and Reporting Systems.

v  Excellent interpersonal and communication skills, and is experienced in working with senior level managers, business people and developers across multiple disciplines.

TECHNICAL SKILLS:

·         Guidewire PolicyCenter 7.x – 9.x.

·         Test Management Tools: HP Quality Center 11

·         Test Automation - HP QTP 11

·         Agile methodologies- SDLC , Waterfall methodologies, Test estimation , Test Plan, Defect Management , Product testing ,resource planning.

·         Tools:  RTC, RRC to analyze the business requirements. 

·         Web technologies –  Java, HTML,  SOAP UI, SQL Developer

·         Programming Languages – IBM Mainframe, DB2

·         MS Office excel - Status reporting, Building execution tracker and tools for testing purpose.

PROFESSIONAL EXPERIENCE:

Tata Consultancy Services Limited - Jan 2011 – till now.        

Project# 4: Personal Lines Transformation - One Product & State Rollouts          Dec 2016 – Present

Client: Nationwide Insurance, Columbus, OH

Role: Guidewire Test Lead

Client:

Nationwide Mutual Insurance Company provides diversified insurance products and bulk of its revenue comes from Automobile and Property insurance. Nationwide has a myriad of Legacy IT systems residing on the Mainframes which cater to quoting, policy issuance, and policy servicing of Nationwide’s Property & Casualty insurance customers. Of this large number of systems, there are 23 different systems which support the Personal Property lines of business. It is also one of the Fortune companies.

Project Description:

One Product is a component of Personal Lines Transformation: a multi-year initiative to simplify Nationwide and Allied’s product management, distribution, underwriting, and policy servicing. As a result of the One Product Effort Release 1.2, a single product has been implemented in all channels for each line of personal lines business (standard auto, homeowner, umbrella, tenant, condo, dwelling fire) for IN state where personal lines are currently sold, with the exception of state specific regulatory requirements. As part of Release 2.0, one product functionality a=has been implemented on roll out states AL, TN, IL along with New scope items on IN and as part of Release 3.0 the functionality will be implemented for states OH, WA, VA, SC, TX, OR states by Nov 2017 with few more scope items along with regression on 2.0 states. The scope of this project is making all the systems which are used by IC, EA, NSS agents to one system for identified states and servicing the policies.

Responsibilities

• Testing lead for all functional testing efforts 
• Engage with Project managers for current and future releases to get the scope information for current and future sprints 
• Planning and reviewing functional requirements for current sprint. 
• Coordinating with various teams across different releases for seamless testing of multiple projects. 
• Helping the team in removing any blockers and helping in smooth workflow for all activities. 
• Providing estimates for testing effort to senior management for each release and sprint. 
• Create functional scenarios for the requirements under test each sprint. 
• Developing test scripts for all functional, GUI and data verification for each functionality. 
• Working closely with UAT team for development for UAT scenarios. 
• Providing support to the automation team and providing them with business-critical scenarios to automate as well and helping them with regression scenario execution. 
• Utilizing MS SharePoint to create Team Site, out of the box forms, content management for knowledge sharing, version tracking & user management. 
• Leading the defect / issue prevention activities by utilizing defect tools such as Quality Center 
• Coordinating with offshore counter part and keeping the issue resolution SLA in check 
• Daily Status reports to all the stakeholders and keeping them apprise on any blocking issues 

Project #3: Personal Lines Transformation -One Product Release                         Nov 2015 – Nov 2016                                                                                                                

Client: Nationwide Insurance, Columbus, OH  

Role: Guidewire Test Lead

One Product is a component of Personal Lines Transformation: a multi-year initiative to simplify Nationwide and Allied’s product management, distribution, underwriting, and policy servicing. As a result of the One Product effort, a single product will be implemented in all channels for each line of personal lines business (standard auto, homeowner, umbrella,  tenant, condo, dwelling fire) in every state where personal lines is currently sold, with the exception of state specific regulatory requirements. One Product will be implemented after Policy Center for Indiana, but will go in with the subsequent PLT releases and will require coordination with the PLT communication and training teams. The scope of this project is making all the systems which are used by IC, EA, NSS agents to one system and servicing the policies.

Responsibilities

Create project plan to carry out testing for implementation & upgrade of existing legacy system with Guide Wire Policy Center & Guide Wire Claim Center 

• Testing lead for all functional testing efforts 
• Engage with Project managers for current and future releases to get the scope information for current and future sprints 
• Planning and reviewing functional requirements for current sprint. 
• Coordinating with various teams across different releases for seamless testing of multiple projects. 
• Helping the team in removing any blockers and helping in smooth workflow for all activities. 
• Providing estimates for testing effort to senior management for each release and sprint. 
• Create functional scenarios for the requirements under test each sprint. 
• Developing test scripts for all functional, GUI and data verification for each functionality. 
• Working closely with UAT team for development for UAT scenarios. 
• Providing support to the automation team and also providing them with business critical scenarios to automate as well helping them with regression scenario execution. 
• Utilizing MS SharePoint to create Team Site, out of the box forms, content management for knowledge sharing, version tracking & user management. 
• Leading the defect / issue prevention activities by utilizing defect tools such as Quality Center 
• Coordinating with offshore counter part and keeping the issue resolution SLA in check 
• Daily Status reports to all the stakeholders and keeping them apprise on any blocking issues.

Project #2: Personal Lines Transformation – Pilot Release (Auto/Home/Umbrella)          Nov 2013 – Nov 2015                                                                                                                 

Client: Nationwide Insurance, Columbus, OH  

Role:   Guidewire Test Analyst

PLT is major transformation project in which the complete legacy system has been transformed to the product called Guidewire policy center for Umbrella, Auto and property Line of business for IN state. Replicating the legacy system which involves integrating the third parties like ALH (Auto Loss History), CBR (credit bureau report) and MVR (Motor vehicle report) etc., and reporting to the downstream systems like PRI/DWH, Billing applications. One of the major part is integrating with Claims center to get the claims and sending the records to claims center. Complete policy life cycle which handles creating policy and issuing policy by calling all necessary online interfaces .Business workflow in which Exclusive and NSS agents can retrieve the data in their applications and service the policies for customers.

Responsibilities

Reviewed and understood user stories/ functional Requirements and various business requirements documents. 
• Designed and executed Test plans and Test cases according to product backlog and user stories 
• Identified and organized the overall plan for test data, strategy and the Scope of testing within the context of each Sprint. 
• Performed Sprint level testing, Functional Testing, Systems Integration Testing, UAT, and Regression Testing. 

• Extensive analysis of the requirements and overall program 
• Understanding the screen flow and business functionality
• Participated in daily Scrum Meetings, Sprint Planning Sessions, Sprint Review and Sprint Retrospective Sessions. 

Interacted with developers, Business & Management Teams and End Users 
• Prepared and provided status summary reports on system status, system changes, problems and potential impacts. 
• Interacted with different integrations services like Rating, Motor Vehicle, Address validation and Document & Forms 
• Tested various major functionalities like Policy Submissions, Changes, Cancels, Reinstate, Rewrites and Renewals. 
• Performed Policy and Billing Center Integration Testing on various Billing Instructions. 
• Worked with developers by updating the defects and resolving them and tracking the status. 
• Defects found during testing were logged in HP ALM (Quality Center 11). 
• Queried database using SQL queries to ensure data integrity and to validate the inserted and updated data 
• Tested business integration between internal and external systems in a SOA.

• Discussed with the team in identifying regression areas that can be automated 

Project #1: State farm – Auto Service umbrella                                           Mar 2011 – Oct 2013                                                                                                                

Client: Statefarm Mutual Insurance, IL  

Role:  Test Analyst

Client:

State Farm is an American group of insurance and financial services companies in the United States.

The group's main business is State Farm Mutual Automobile Insurance Company, a mutual insurance firm that also owns the other State Farm companies. The corporate headquarters are in Bloomington, Illinois.

State Farm is ranked 44th in the 2013 Fortune 500, which lists American companies by revenue.

Project Description:

The UAX Service Umbrella team's mission is to ensure the AQP-C and AQP-SA service level agreements are met:  

ñ  Increasing Quote Completion Rate

ñ  Increasing Application Performance

ñ  Availability, reliability and Scalability

ñ  Decreasing the error rates

ñ  Improving the customer experience

Responsibilities

·         Perform System testing for various releases and different CD Activities as specified by the client.

·         Preparing System Testing Document and analyzing the abends occurred in System Testing and solving them.

·       Environment Set up for System Testing

·      Preparation of Test Plan and the Test case documents.

·      Facilitating project management and quality activities by using IPMS.

·      Carrying out everyday tasks based on customer’s prioritization of work.

·      Inducting and training new associates

·      Defect tracking and prevention initiatives

EDUCATION:

Bachelor of Electronics and Instrumentation Engineering (EIE)

Jawaharlal Nehru Technological University, India