Gregory S Roberts SR

Career Summary

Senior IT Project Manager with extensive experience across all JPMC Lines of Business (LOB’s) Communality Banking, Global Technology, Risk &Asset Management and Corporate.

A motivated creative thinker able to multi-task providing value in a rapidly changing environment.

Core Competencies

• Experienced project manager offering 7 years of successfully leading all phases of diverse technology projects.
• Business strategist; plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.
• Excellent communicator; leverage technical, business and financial experience to communicate effectively with clients, executives and their respective teams.
• Expert in agile and waterfall project management methodologies. Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.

Professional Experience

JPMC, Jersey, City, NJ         2013 – Current

Digital Infrastructure Project Manager (IPM)

·         Improved demand and deliver processes

·         Mentored new Infrastructure Project Managers

·         Managed Large Scale Infrastructure and Discretionary (financial & Mobile) projects

-          Setup and implement framework to support 3rd party API application/s to connect & interact with Chase Payment systems

-          Tech refresh (DIVEST) application and Oracle 11g Database servers supporting Emerging Mobile Payments infrastructure: Included migrating Oracle 11g Cluster to Oracle 12c RAC with Goldengate

-          CQ5.4 to AEM v6 content management system migration support Chase Online

-          Database Migrations & Tech Refresh infrastructure - SQL 2008/Windows 2008  DB’s to SQL 2012/Windows 2012 moving from physical servers to VSI.

-          Reduced cyber risk too customer PI: by automating a manual inactive (UIDs/Profiles) purge process. Purged 11MM inactive UIDs/profile (logon, email) not connected in past 18 months.

BIS CCE Operation Lead / Technical Project Management

Responsible for managing software distribution including patch management and inventory collection to over 5,652 Retail Bank Branches and 16,950 ATM’s. Working across multiple teams including LOB to ensure seamless implementation of all solutions.

Management:

• Interview, onboard potential/new employees,
• Contribute to employee performance reviews
• BIS CCE Manager backup
• Project forecasting
• Manage Access Control
• Create workflows and technical process
• Provide leadership and direction to team

Accomplishments:

• Run weekly meetings, helping to facilitate communication and maximize productivity.
• Manage all deployments to CBB, CMB & ATM: year to date” deployment success rate of 99.98%
• Support for several JPMC key management systems
• HP Client Automation v8.1: Managed implementation & Reporting into production
• Bring Topaz under BIS Management: Lead role from requirements gathering through deployment
• Topaz Windows 7 Migration: Lead role from requirements through deployment
• CBB Window 7 Migration: Supported implementation and reporting

HP Enterprise Services, San Diego, CA  2000 to 2011

Lead Engineer – Client/Server Automation

Responsible for managing desktops, laptops, and Thin-Clients on a global infrastructure that is the 2nd largest network in the world (NCMI, supporting over 400,000 client end devices.

• Designed/Engineered an automated server management solution supporting approximately 6,000 Windows 2003 servers.  Solution includes deployment of operating system (OSD), applications, patches and security compliance updates.
• Collaborated with multiple engineering teams to integrate inventory CI’s into the enterprise Asset Management system and Configuration Management Database (CMDB).
• Catalogued all engineering Intellectual Property for the electronic software distribution systems within the NMCI project for HP Enterprise Service.
• Completed DoD Information Assurance Certification and Accreditation Process (DIACAP) accreditation for HP Client Automation Enterprise (CAE) v7.5 suite and Microsoft System Center Configuration Manager 2007 SP2/R2 on NMCI.
• Responsible for writing technical documents that are DoD Architectural Framework (DoDAF) compliant for each engineered solution.

EDUCATION

• AAS Degree Eldorado College, Escondido CA

CeCertification

• COMPTIA A+ certification
• Dell SAN 4.0 certification
• F5 BigIP certification
• Microsoft MCP Windows 2003 Server at Vortex
• Microsoft Cluster, BigIP/F5 and SAN 4.0 certified at Dell