STEVEN A. MOWER
- IT Director / Senior Manager
- Dayton, OH
- Member Since Mar 22, 2023
Candidates About
Steven A. Mower
IT Director / Senior Manager
Infrastructure Strategy – IT Operations – Information Security – Network Engineering – Technology-Business Leadership
CISSP & ITIL certified strategic thinker and IT leader, driven to excel through consumption of new technology capabilities, consistent team motivation, and collaborative work with business stakeholders. Results oriented, client focused, process driven, cost-conscious technology director with proven success in the creation and management of effective teams.
Extensive exposure and comfort interacting with all management levels within an organization and with managing distributed and virtual teams. Proponent of standards-based computing and process-driven IT, with a solid background in managing multiple complex projects, establishing priorities, and leveraging technology to meet both tactical and strategic business needs. Proven experience in negotiating and managing large-scale vendor agreements. Proficient in all major technologies, Service Management concepts, and security governance.
functional strengths
§ Full Lifecycle Project Management § Performance Management § Budget Management
§ Active Communication § Logistical Support & Planning § Versatility
§ Resource Management & Allocation § Team Building & Development § Flexibility
§ Enterprise Architecture Standards § Business Process Analysis § Service Management
§ Vendor Management § Project Plan Development § Strategic Planning
§ Cross-Functional Team Coordination § Issue Escalation Management § Risk Management
professional experience
Winsupply inc., Dayton, OH 6/2016 – Present
Berry CO is a private company categorized under Distribution Services and located in Moraine, OH. Our records show it was established in 1962* and incorporated in Georgia*. Current estimates show this company has an annual revenue of over $1 billion and employs a staff of approximately 1,000 to 4,999.Director, IT Infrastructure
Direct infrastructure operations within $3.2 Billion wholesale distribution organization supporting 6000 users throughout 600 domestic locations. Develop and Oversee long-term priorities and goals for telecommunications, information security, servers/storage, networks, web administration and desktop support. Define and execute IT strategies and objectives that align with, and are driven by, business requirements. Manage distributed staff to ensure teamwork, cooperation, and productivity.
§ Responsible for $10 Million operating P&L as part of fee-based shared service organization
§ Conducted due diligence activities for mergers & acquisitions totaling ~$100 Million in new revenue through onboarding 900+ users at 30 new locations over the past year (2017-2018)
§ Coordinated ISP consolidation effort to cut data/voice network expenses by ~35% ($3.5M) while reducing administrative overhead related to ordering, billing, and support by ~75%
§ Oversaw rollout of over 1200 EMV readers to replace credit card wedge devices at all 600 locations ahead of deadline and under budget
§ Conducted bi-annual Disaster Recovery & Business Continuity failover activities to ensure availability of redundant critical business systems at off-site Disaster Recovery data center.
§ Initiated IT Change Management transformation project in alignment with ITIL methodology to reduce unnecessary change-related issues and improve overall organizational awareness.
§ Introduced new hire process improvement strategy to reduce new hire related issues/incidents by ~50%
§ Implement process improvement to establish defined service levels, including creation of formal SLA process for IT support organization
§ Identify and recommend modifications to workflow to streamline business processes to improve customer service and overall customer experience
§ Perform annual reviews for direct reports. Develop and coach team to achieve maximum performance with a strong customer focus
§ Reduce overall IT spend by negotiating vendor agreements and various hardware & software support contracts
Steven A. Mower, Jr. Page 2 of 3
C: 513.763.0879 Professional Experience continued…
Staffmark, Cincinnati, OH 1/2012 – 6/2016
Berry CO is a private company categorized under Distribution Services and located in Moraine, OH. Our records show it was established in 1962* and incorporated in Georgia*. Current estimates show this company has an annual revenue of over $1 billion and employs a staff of approximately 1,000 to 4,999.Manager, IT Infrastructure
Develop and recommend strategic direction for long term priorities and goals for information security, servers, networks, storage, and e-mail systems to support over 1300 users throughout 185 domestic locations for industry top five, $1.2 Billion staffing company.
§ Oversee all aspects of IT infrastructure design, build, and ongoing support for over 230 servers (90% virtual/10% physical), nearly 600 network devices (Routers/Switches/Firewalls/Load Balancers), 120TB AFA SAN, and virtual application delivery architecture to over 1300 users throughout 185 domestic locations for industry top five, $1.2 Billion staffing company.
§ Introduced IT Service Management revitalization project to include: Reformation of processes in accordance with ITIL framework; obtaining senior leadership buy-in; orchestrating training for all Change, Problem, and Incident Management Life Cycle participants; and identifying key organizational roles to administer revised process.
§ Cut Data Center operational expenditure by ~50% annually via consolidation and reducing physical footprint while leveraging virtual technology.
§ Manage implementation of corporate security program and insure compliance and effectiveness of plan. This includes conducting business impact analysis, creation of action plans, communication, and event handling.
§ Minimizing costs and administrative overhead by implementing DRaaS (Disaster Recovery as a Service) for Disaster Recovery solution.
§ Increased user productivity by facilitating expedited resource connectivity domestically with changes to IT infrastructure. This included various WAN optimization strategies and tools.
accenture, Cincinnati, OH 12/2009 – 12/2011
Berry CO is a private company categorized under Distribution Services and located in Moraine, OH. Our records show it was established in 1962* and incorporated in Georgia*. Current estimates show this company has an annual revenue of over $1 billion and employs a staff of approximately 1,000 to 4,999.Network Architect
Responsible for implementing various network architecture solutions; manage and oversee all aspects of project lifecycles including project scope, initiation, planning, scheduling, resource allocation, risk assessment, quality control, change management, and system integration effectively achieving business objectives for a global shared services delivery center. Worked with multiple VPN technologies and firewall applications.
§ Utilizing “public trust” security clearance, led network transition of network related infrastructure support from previous support vendor for DoD U.S. Government contractor to include, but not limited to: Initial discovery of 8 domestic business units, creation of site documentation (both logical and physical), identifying risks and current condition of maintenance contracts for nearly 200 network devices across a DMVPN full mesh WAN architecture using Juniper Netscreen firewalls as IPSEC tunnel termination points combined with OSPF for routing.
§ Managed ongoing multiple transformation projects designed to improve existing infrastructure and to adhere to industry best practices and standards. Examples include: Upgrading Juniper Firewall code to support automatic NHTB protocol table, decreasing network latency and bandwidth overutilization by identifying traffic patterns and recommending more efficient use of current capacity.
§ Implemented and maintained state-of-the-art, Federal DRRS (Defense Readiness Reporting System) compliant, fully virtualized data center designed to accommodate a growing multi-client environment. Identified and organized all network related resources and tasks.
the e.w. scripps company, Cincinnati, OH 08/2008 – 08/2009
Berry CO is a private company categorized under Distribution Services and located in Moraine, OH. Our records show it was established in 1962* and incorporated in Georgia*. Current estimates show this company has an annual revenue of over $1 billion and employs a staff of approximately 1,000 to 4,999.Network Engineer III
Responsible for creating network project plans related to major Data Center Consolidation effort; coordinated various aspects of inter-team work streams to meet objectives in a timely manner while executing network-oriented processes and tasks in compliance with SOX requirements for a diverse media company.
§ Coordinated all network infrastructure aspects of project to transition out-of-state disaster recovery assets to new data center location.
§ Acted as principal network lead throughout entire Data Center Consolidation project including reallocation of all network related equipment between multiple data centers.
§ Supported 28 node corporate WAN consisting of 60+ Cisco routers including 7206 VXR, 2651 XM, and 3825 series routers in a dual carrier redundant HSRP configuration over AT&T and Verizon Business MPLS circuits.
§ Managed 40+ Cisco switches for corporate office LAN including Catalyst 6509, 4948, and 3560 series switches.
§ Maintained Juniper firewalls including ISG1000, SSG 140, NetScreen 204, and NetScreen 500 and Cisco load balancers for security management of corporate office DMZ and web facing content.
§ Administered corporate remote VPN solution utilizing Juniper SA-6000 SSL VPN servers for roughly 2000 users.
Steven A. Mower, Jr. Page 2 of 3
C: 513.763.0879 Professional Experience continued…
cengage learning, Mason, OH 08/2003 – 08/2008
Network Engineer
Supported applications and end users by addressing all network and business process issues. Interfaced and worked closely with stakeholders to achieve maximum operational effectiveness
§ Designed global network monitoring and alerting solution for entire organization of 11,000 employees. Coordinated all network infrastructure aspects of projects to relocate and consolidate multiple data centers.
§ Led and managed project teams for network monitoring solution implementation. Developed project plans, managed team members, documented completed technical setup, and provided application support.
§ Supported 75 node WAN in 20+ countries consisting of 110+ Cisco routers including 7500, 7200, 3800, 3700, 3600, 2800, 2600, 1800, and 800 series routers.
§ Maintained Checkpoint firewalls and F5 load balancers for security management of 2,000+ web site environment; and Nortel Contivity for remote connectivity of 4000+ users.
§ Managed 65+ Cisco switches at the central data center and remote sites including 6500, 6000, 4500, 4000, 3750, 3550, 3500, and 2900 series switches.
§ Supported server data center housing over 2,000 web sites consisting of 6 core Cisco 6500 switches with route switch modules carrying a capacity of 1,700 data drops.
§ Participated in major data center infrastructure upgrade of 6x6509 switches with SUP1A modules running in native mode, to SUPIV running in hybrid mode with minimum downtime to 1,500+ server environment.
igt – oes, inc., Indianapolis, IN 06/2001 – 08/2003
Applications Specialist, (01/03-08/03)
Responsible for the evaluation and testing of software programs and development procedures; verified program functionality adhering to user requirements and conforming to established guidelines.
§ Recommended program improvements and corrections to software developers.
§ Trained UNIX systems operators on system disaster procedures and daily functions.
§ Responsible for all local Cisco router (1600, 2500, 3600 series) and Cisco switch (1900 and 2900 enterprise series) implementation, configuration, troubleshooting, and repair.
§ Tested products to ensure that they met documented specifications.
§ Created documentation to provide information regarding program evaluation, testing and correction.
Systems Analyst, (07/02-01/03) – 40 hours/week
Responsible for liaison duties between customer and AT&T account managers to establish, maintain, and troubleshoot data circuit ordering for statewide retailer network.
§ Utilized Access database to track, update, and add records for statewide retailer circuit and maintenance information.
§ Conducted circuit tests via AT&T web interface for diagnosing retailer network performance issues.
§ Served as assistant to Network Administrator for all related duties including LAN/WAN troubleshooting, server backups and desktop PC support.
education
B.S. candidate, Business Management, Indiana Wesleyan University, West Chester, OH
Undergraduate studies in Computer Technology, Indiana University – Purdue University, Indianapolis, IN