Andrea Shane
- IT Program / Project Manager (PMP, CSM)
- Boeing, SC
- Member Since Apr 05, 2023
Candidates About
Andrea Shane, PMP, CSM
PROGRAM & PROJECTS LEADER
§ Innovative and experienced Leader, Program & Project Manager (PMP, CSM), successfully leading all phases of diverse technology, Infrastructure and Digital Transformation Projects
§ Strategy, planning and management of multi-million-dollar budgets and alignment of business objectives & goals with technology solutions, to drive business value
§ Significant international work and travel has honed skills required to work with diverse cultures and environments
Skills summary
§ Project / Program Management Team Building & Collaboration
§ Budget, Forecast, Planning
§ Roadmap & Integrated Scheduling
§ SOW, RFP Creation
§ Business Case & ROI Analysis
§ Supplier / Vendor Management
§ Risk, Issue and Opportunity Mgt.
§ Scrum (CSM), ITIL, SAFe Certified
§ Agile, PMI, PMBOK, PMP Cert
§ Software Dev Lifecycle (SDLC)
§ MS Project, Project Server, TFS
Work History
IT PROGRAM MANAGER, Boeing, SC, May 2015 - Present
Successfully implemented an efficient program operating model, enabled a collaborative & agile culture and promoted employee engagement across our geographically dispersed team
§ Transitioned from organization based program to a Service Management culture, aligning to Portfolio service level objectives and goals
§ Implemented Program Management Best Practices to drive baseline, Risk-Issue-Opportunity and finance management
§ Led the development of Tools & Automation Roadmaps – also demonstrating value creation for service offerings
§ Provided forecasting and cost saving alternatives in alignment with Long Range Business Plan (LRBP), budget management; use finance queries & Excel pivot tables and charts for cost modeling
§ Risk, Issue and Opportunity (RIO) Management focal for Global IT Infrastructure - Implemented (RIO) management, provided RIO training and mentoring, and improved visibility & management of RIOS
§ Developed & managed an Integrated Program Schedule and established Performance Management goals
§ Set Strategic Direction, developed key messages and presentations to Stakeholders and Executive Leadership
§ Coached teams in Agile methodologies and SCRUM, resulting in self organized, highly productive teams
§ Regularly created status for program/project health and progress towards value creation objectives
§ Led high priority critical infrastructure projects; created detailed project plans, schedules & WBS for delivery of Enterprise Applications, IT Projects, and SW upgrades
§ Developed and maintained Supplier Management SOWs and managed 25+/- staff on & offshore staff
IT INFRASTRUCTURE SOURCING STRATEGIST Boeing, SC, June 2014 to May 2015
Leadership of complex Cable and Wire RFPs resulting in substantial savings for multiple contracts
§ Teamed with and mentored staff in the development and execution of RFPs up to $50M
§ Led highly visible Enterprise IT Benchmarking efforts, resulting in significant cost savings
§ Engagement & partnership with business unit to identify challenges, opportunities & synergies with Suppliers/Vendors
OPERATIONS MANAGER, Green Lighting Group, SC, Oct 2012 – Feb 2014
Enabled growth of this Technology startup by driving industrial lighting projects from design through implementation.
§ Conducted business analysis, and led the strategy/development of proposals and contracts for winning bids
§ Formed customer and supplier relationships and established key partnerships
§ Managed communications, website design and social media messaging
CONSULTANT Aug 2005 through 2011
Professional Services IT strategy, and Process Management; Support of Business Development activities through relationship building, SOW creation & RFP development
§ BOEING SC, Manufacturing Engineering
Launched and led a program that reduced inefficiencies & damage of specific airplane parts by 50%
- Mentored managers, engineers and IT staff in Root Cause Analysis and Corrective Action
- Analyzed data and prepared metrics to demonstrate quality, performance and ensure RCA when needed
- Mentored team members in Business Analysis and Project Management in support of program execution
- Developed requirements, charters, and schedules and project plans for projects related to 787 production
§ BOEING EMPLOYEE SERVICES, Targeted and implemented quality and delivery improvements across Boeing’s Employee Services organization resulting in improved response times, quality of service and solution delivery.
§ BOEING GOLDCARE Aviation Services Coached, mentored and led a team of 15 Integrated Product Teams (IPTs) and PMs in the development of requirements.
- Led IPTs in Requirements development for
- Architected and led the development of the GoldCare Suite Support Team, led Customer Onboarding Projects, Software Integration and Data Migration projects
- Using Agile and Traditional Methods, successfully led systems integration, database migration and software development projects to support 787 Onboarding
§ MICROSOFT & CONNEXION BY BOEING
- At Connexion, provided efficiency by implementing a Resource Management Plan & Project Methodology
- At Microsoft, led team of employees and contractors in creation a framework to maximize their CORE and BGCOE customer satisfaction through highly responsive support processes (ITIL / MOF)
§ PORT of SEATTLE, Airport and Seaport Identified new opportunities, conducted cost-benefit analyses and ROI assessments used as the basis for decision-making on proposed IT implementation projects
- Led staff & Suppliers in the design & implementation of new SeaTac airfield lighting control system
- Conducted business analysis for Capital projects - emphasis on NPV, IRR and ROI; RFP & SOW development
- Supported the creation of Blueprints and Drawings for build-out
- Airport Ops Database design - build, Airfield construction, airfield lighting control, parking lot infrastructure, utilities billing, e-commerce, & data migration projects (Access, Oracle, SQL), COTS, application and web development
- Scheduling, capacity planning, resource management, risk management and contingency planning
- Gathered requirements, authored functional and technical specifications, administrative & user guides
SYSTEMS PROJECT MANAGER, Perkins Coie, LLP 2006 to 2007
Established Program Management Office (PMO) Methodology and Processes while managing infrastructure projects and ensuring strong Portfolio Management
§ Delivered new/updated systems and provided customer support through management of critical infrastructure projects and supporting marketing initiatives; successfully Rolled out enterprise wide document management system
PROGRAM & PROJECTS MANAGER, EpicEdge & CIBER Corp, 2002 to 2004
Successfully managed and led a team of 15 to design, build & deploy the Software based Washington State Superior Courts Calendaring System. Won proposals for WA State, Alaska DOT, Port of Seattle (Proposals, RFPs and SOWs)
§ Coordinated detailed software design, development, testing and implementation work; UX strategy, testing - Usability
§ Won ongoing contracts with WA State, through successful Portfolio Mgt. Business Development & Account Mgmt,
§ Integrated & deployed web based applications and e-commerce sites in enterprise environments Developed and successfully implemented a Project Management Office (PMO)
MANAGER OF CUSTOMER SUPPORT AND QUALITY ASSURANCE, Real Networks, 2000 to 2001
Led team of Quality and Support Engineers (12 direct reports) in the development, design, testing & implementation of custom streaming solutions to global clients in the Professional Services Group (significant international travel)
§ Worked closely with international & domestic clients to align strategic services and development efforts
§ Developed and implemented testing strategies, processes and procedures
§ Recruitment, staffing, training, mentoring, resource and budget management
AIRPORT COMMUNICATIONS MANAGER, URS Greiner Consulting, 1999 to 2000
Staffed and established the Communications Business Unit –emphasis on airport infrastructure design and facilities.
§ Successfully bid and won infrastructure projects to build out the SeaTac Airport Command, Control and Communications Center "C4", Infrastructure design at DIA Airport and other locations
§ Led technical reviews and facilitated cross functional teams in the planning and implementation of infrastructure design
§ Conducted usability studies and ensured results considered in the design and planning of the airport areas
§ Recruiting, staffing, team building and mentoring for team of Architectural, Mechanical & Electrical Engineers (PEs) Drafters, 3rd Party Vendors & Administrative staff (11 direct reports)
§ Wrote proposals, responded to RFPs, and partnered with Suppliers to execute major Airport upgrade projects
GLOBALIZATION PROGRAM MANAGER - Cybersafe, INTERNATIONAL LIAISON, Micro-Frame USA & Germany
education
§ Western Washington University: BS Industrial Technology Engineering Industrial/Product Design Major
§ Certifications: Project Management Professional (PMP), Certified Scum Master (CSM) and ITIL Foundations, Boeing Supplier Management University; Scaled Agile Framework for the Enterprise (SAFe)
§ Organizations: Toastmasters, Project Management Institute; MPUG; Digital Corridor, Scrum Alliance, SAFe
§ Other: Program Management Best Practices (PMBP); International Association of Outsourcing Professionals (IAOP), SharePoint for Project Management; Photography, Jewelry Design and Paintin