Candidates About

Andrew L. Marks

OSX Server Administrator & Engineer

A Recognized Expert IT professional with strong hardware and software trouble- shooting skills

 Comprehensive experience and in-depth knowledge of Macintosh OSX.   Proven ability to collaborative with engineering teams to design, define, create and implement all Macintosh related standards. Establish best practices process to improve system controls and security. Provide technical guidance on projects, Excellent at taking a proactive approach to problem solving and implementing new software and policies. Effective communicator both verbal and written.

CORE COMPETENCIES

Management & Training ♦ Design & Implementation ♦ Technical Support

Team Building ♦ Customer Service ♦ Streamline Process♦ System Control ♦ Hardware & Software

Upgrades ♦ Security Patching ♦ Operating Systems

EXPERIENCES AND ACHIEVEMENTS

INDEED INC, New York, NY                                                                                  October  2015 – present

IT Systems Administrator

Subject Matter expert for macOS and IOS for Thirteen offices worldwide. Created Macintosh OSX desktop and IOS standard as well as provided administrative support for the management framework for Apple related technologies

♦      Developed Automated Ipad Deployment Process using Ground Control, AirWatch with Custom Payloads

♦      Managed Mac infrastructure with Puppet, Deploystudio, Simian, and Casper Suite

♦      Created automation for imaging processes using auto dmg and auto pkg processes for applications in a Standard Operating Environment

♦      Created custom packages and mobile configurations to address user requests

♦      Delivered Key Milestones for Casper 9.93 deployments for inventory and security enforcement

♦      Maintained scirpts and code in internal github.
           

AVON COSMETICS, New York, NY                                                        September 2010 – October 2015

OSX Server Administrator & Engineer

Produced and deployed the mac server architecture for Pindar’s Agility that was deployed in Brazil, Brazil, Argentina, Mexico, Colombia, Russia, United Kingdom, Spain, and Poland Served as a SME on other deployment for Helios UB.

♦      Lead and trained the local IT teams in the global markets to provide high accessibility and productivity of these Mac Servers.

♦      Utilize Casper Suite tools to remotely build servers for global server deployments and as a remote task scheduling via Bash and Apple Scripts.

♦      Created multiple scripts for the Office 365 deployment and for the imaging projects.

♦      Managed migration for Adobe Creative Suite CS6 for rollout for Spain Creative Department.

RR DONNELLEY & SONS, New York NY                                                                     July 2005 – August 2010

Infrastructure Professional Level 3

Lead key administrator and onsite expert for Helios Server under Solaris for three sites. Created Macintosh OSX desktop standard as well as provided field support for Unix system in the New York City Premedia sites. Integrated Windows 2000, Windows 2003, OSX workstations servers into Active Directory. Maintain policies and backups in Veritas Netbackup for New York City Premedia sites and configure and Administer Xserves.

♦      Supervise and train 3 technicians to deploy and manage Macintosh OSX Desktops and Servers

♦      Developed the image and deployment for New York City premedia.

♦      Created the process to deploy the macs from a network based image using Deploy Studio

♦      Designed Created custom installers using JAMF Composer and Applescript.

♦      Integrated OSX Workstations into Active Directory/Open Directory.

♦      Migrated site from Xinet Full Press to Helios 4 workflow

♦      Font Reserve Server to Extensis Suitcase Server X1 migration

X1ACONSULTING, City, St.                                                                                 March 2004 – June 2005

Macintosh Technician/Consultant

Maintained 13 Windows XP, 2000, ME systems and trained clients for Riverdale Press as well as migrated Riverdale Press operation from Quark to Indesign. Configured Sendmail and Communigate Pro Mail servers.

♦      Extensis Suitcase Server deployments

♦      Integrated Mac OSX clients in Active Directory using third-party solution Admit Mac.

♦      Implemented Filemaker-based tracking for an independent advertising agency.

♦      Open Directory deployments for various clients

LOWE, New York, NY                                                                                       October 2000 – March 2004

Senior Macintosh Technician/IT Project Manager

Key Unix System’s administrator for Xinet’s FullPress and Webnative. Performed workstation upgrades for Macintosh desktops and PowerBooks, including memory and hard drive upgrades. Designed Windows font management policies for print studio. Rolled out Filewave push agent for deployment of software to Macintosh user base and maintained Imation and Firey rips for print studio.

♦      Developed a standardized font library and centralized font management solution using Font Reserve Server

♦      Oversaw maintenance, upgrade, functionality, and policy compliance of a network of 400 users.

♦      Provided Level 2 Macintosh support at the agency’s help desk for more than 200 Macintosh users.

♦      Implemented OSX application server structures for Font Reserve Server and Filemaker.

♦      Created OSX-based images for broadcast and production studio.

OGILVY & MATHER

Creative Applications Specialist, New York, NY                                               June 1999 – October 2000

Performed workstation upgrades for Macintosh desktops and PowerBooks, and troubleshot networking issues pertaining to the Macintosh operating system. Assisted PowerBook users with connectivity issues worldwide, and provided end-user support with troubleshooting and networking issues.

♦      Collaborated with management and wrote Macintosh-specific instructions for various software rollouts.

♦      Assisted 400 users with various hardware and software issue via company’s help desk.

♦      Supported 600 users as the Key Macintosh Specialist in the Creative Department. 

♦      Developed system prototypes for Apple desktop and laptop systems.

NEWS COMMUNICATION, INC., New York, NY                                            April 1994 – June 1999

Ad Designer/Network Administrator

Served as the Assistant Production Manager and ensured the flow of copy between editorial and art departments, handled digital pre-press for 4-color glossy, and was the key personnel between production staff and management. Technical support leader for 50 Macintosh computers, including networking, software configuration and font set management.

♦      Created graphic design for feature stories and covers for two Manhattan Spirit and Our Town News Paper.

♦      Integrated Novell Server, 13 Windows and 95 Desktops into a Macintosh network.

♦      Assisted production manager in streamlining production process.

EDUCATION & CERTIFICATIONS

Bachelors of Art Communications/Studio Art, Hunter College, New York, NY

Casper Certified Administrator, Certified Casper Expert, Xinet Systems Administrator

OPERATING SYSTEMS- SOFTWARE -PROTOCOLS

Macintosh OSX, OSX Server, MS Windows NT, 2000, 2003, Server 2003-2008 Irix 6.5, Solaris 9, Red Hat

TCP/IP, AFP, NFS, BSDP, mDNS, FTP, Telnet, SMTP, BOOTP, HTTP/HTTPS,

Internet/Email: Microsoft Entourage, Lotus Notes Squirrel Mail, Mozilla Firefox, Mozilla Thunderbird

Office Software: Microsoft Office, Filemaker Pro, Apple Keynote

Storage/backup: Soft Raid, Solstice DiskSuite, Flash Net, Retrospect, Veritas Netbackup Enterprise 5.1

Networking/Server: Windows AD, MS Exchange, OSX Server, Etherpeek, Filemaker Server, Apple Remote Desktop, Quark License Administrator, LAN Surveyor, Admit Mac, Ethershare, Helios UB-UB+, Casper Suite, DeployStudio, Reposado, Munki, Autopkg, Luggage, Munki, CanHazImage

Proofing Software: Oris Color Tuner, Creo Prinergy, EFI Firey XF

Adobe: Adobe Creative Suite CS – CC, Adobe Application Manager Enterprise Edition

Creative Software: Quark Xpress DeBabelizer, Corel Painter , Capture One Pro, Media Cleaner Pro 4.0, Final Cut Pro Express, Extensis QX Tools 4, Flightcheck, Extensis Collect Pro, Extensis Suitcase, BBEdit, QuickKeys, DVD Studio Pro, Enfocus Pitstop Professional and Server, Linotype Font Explorer, Extensis Suitcase X1 Server

Apple Diagnostic Utilities: Data Rescue, Disk Warrior, Drive Genius, TechTool , Apple Hardware Test