Candidates About

Prasanna Thulasiram

CAREER SUMMARY:

Application Development  professional with eight years of experience in IT industry, Eight years of Professional experience involving designing, development, testing, implementation and support of applications using Perl , Oracle, Unix shell scripting and Java. Strong experience in writing Object oriented Perl scripts covering automation of manual work, implementing business logic, communicating with web-services through SOAP Lite module and WSDL. Experience in writing restful web application using Spring Boot, hand on experience in building single page application using AngularJS. Good knowledge in Unix shell scripting. Experience in writing complex queries, debugging stored procedures in SQL. Trained as System Administrator, Scripting in Service Now . Highly motivated, energetic, quick and independent learner. Great team player, who can supremely motivate others. Exceptional ability to quickly master new concepts.

  WORK EXPERIENCE:                                                                                                                                                                                         22-Feb-2010 - Present

EDUCATIONAL QUALIFICATIONS:

Bachelors of Engineering in Electronics & Communication (B.E) (78%)                                                                               Aug 2005 – May 2009

Velammal Engg College, Chennai (Anna University, Chennai)

   Science and Mathematics (SRV Boys Higher Secondary School)                                                                                                  Jun 2003 – Mar 2005

PROFESSIONAL EXPERIENCE:

Java Developer and Technical Design, Cisco Systems Inc, San Jose                                                                                         Sep 2017   - Present

Project:

·         Develop Restful Web Application

Analysis, Design for rewriting the perl-based application Telephony Number Management to restful based web application using Spring boot.

Development in diversified areas of Client-Server, Distributed and Web applications using Java, J2EE technologies.

Working Experience in Java using Spring Boot  for developing restful web application.

Hand on experience in building single page application using Angular.JS.

Following agile-scrum methodology for software development with 2 weeks sprint cycle.

                 Responsibilities:

                 Responsible for Requirement Gathering , reviewing  &  Documenting for EMAN Telephony Number Management application.

                 Review Business Requirements with Product owner and Stakeholders and  estimate the efforts for development.

                 Provide technical design and solution for Telephony Number Management application.

Responsible in Removing Telephony Number Management from EMAN environment and migrate perl based Telephony   Number                               Management to IT Managed LAE environment with technology using Java Spring boot and Angular JS.

Development  and enhancement of EMAN Telephony Number Management application in Spring Boot Java and Perl language.

Responsible for end-to-end test coverage through creation of selenium test cases and JUnit.

Review code and  possibly plan for any code refactoring wherever necessary related to the enhancement and development.

Perl Developer and Project lead, Cisco Systems Inc, San Jose                                                                                                 Jan 2014   - Present

Project:

·         Automation of Voice Essentials

Design and develop technical specifications for the automation of the voice essentials service for on boarding the service to Cisco Prime service catalog(cisco estore) which reduces operational costs by 80%.

Onboard Voice Essentials  in Cisco Estore so the users can do a self request from one tool Cisco Prime service catalog(cisco estore).

Develop the Perl based application Telephony Number Management for managing internal numbers for users in cisco

Develop the Java Plugin to provision the services in Cisco Unified Communications Manager (CallManager) using  AXL.

Develop the provisioning agent to provision the services in Cisco Spark using REST API.

Used SOAPLite module to communicate with different web-services based on given WSDL .

Working Knowledge on Rabbit MQ which acts as messaging queue which is used to connect with java application and a common platform to send and receive messages.

Working Knowledge on Elastic Search ,LogStash,kibana to get the detailed log information from different system and analyzing the data in easier way to show up in web based console which is used for debugging in support engineer.

Tools: RabbitMq, Erlang,Logstash,Kintana,GIT,LAE

·         Application Migration

Primary goal of the program is to upgrade EIR infrastructure to Cisco Enterprise Linux 6(CEL6) Operating system as the current operating system has reached end of life and is unsupported. So need to migrate the application from CEL5 to CEL6.

Had a responsibility of application to work on new operating system Cisco Enterprise Linux 6(CEL6) with latest perl version and new apache version.

Used RPM (RPM Package Manager) for packaging the application which is used to build,install,verify and upgrade the software packages in new Linux 6 environment.

Tools: CVS,RPM

·         Module Lead

Lead the Support team for five member for fixing the Production issues by incident management tool(Remedy,ServiceNow) and bug fixes by jira tool

Get the Weekly report for recurring incident for Production issues and assign a task in Jira to fix and improve the service by reducing case count.

Daily Monitoring for different environment and restart the service whenever required.

Tools: Incident Management(Remedy,ServiceNow), JIRA(problem management).

·         Oncall Support

Oncall Support for P1/P2 Applications in  Cisco Enterprise monitor which is used to monitor the entire application in cisco.

Provide a Oncall Priority Support by joining a bridge by 10 mins and provide immediate solution by 2 hours to avoid business impact

Responsibilities:

Lead the support team , development team and guide them in technical solution in resolving the issues.

Get the weekly report from support team for incident manangement and based on report will plan in creating task for upcoming release.

Act as scrum master by leading RTB(Run the Business) development team , assign the task to development team and deliver the project by monthly sprint cycle.

Development ,maintainance and enhancement of Voice Essential service in eStore Service Catalog.

Responsible for maintaining PERL Based applications and databases as per the software requirements.

Responsible for Fixing the security issues in  EMAN Telephony Number Management application using BAVA scan.

Oncall Support for P1/P2 Applications in  Cisco Enterprise monitor which is used to monitor the entire application in cisco,provide a Oncall Priority.

Support by joining a bridge by 10 mins and provide immediate solution by 2 hours to avoid business impact.

Perl Developer and Support, Wipro Limited (Cisco Systems Inc), Bangalore                                                                       Jun 2010   - Jan 2014

Responsibilities:

·        Maintain the Enterprise Management application by fixing the bug and Support the customer to resolve the production issues using incident management and respond to service outages.

·        Support & Fix the day to day production issues using incident management.

·         Enterprise Management Application is to provide services to CISCO employees such as Softoken for accessing CISCO Network,Mobile Mail to get Mail in Mobile Phone,IP Telephony for assigning number, Jabber on Desktop,Jabber on Ipad

Cisco Virtual Office for home office setup, WebEx Conferencing.

·        Users can access Enterprise Management Application for requesting those services. Users can configure application and router,switches,Servers in Enterprise Management to monitor it.

·        Enterprise Management Application runs in Windows and Unix Servers so Sysadmin is reponsible for maintaining those servers and applications running on it

·        Support Priority issues in which we have a Oncall team to provide them the solution within specified Service Level Agreement.

TECHNICAL SKILLS:

·         Tools : RabbitMq,Jira,ELK Stack,Remedy,ServiceNow

·         Databases : Oracle

·         Languages : PERL, Unix shell Script,Java

·         J2EE Technologies : Servlets, JSP, Spring Boot

·         Web UI Technologies : Angular JS

·        Platforms: Windows XP, UNIX

·        Source Control Tools: CVS,GIT

·        Miscellaneous Tools: SOAPUI, JenKins,Udeploy,uRelease.

AWARDS/ACHIEVEMENTS:

·        Awarded “CONNOISSEUR AWARD” for Excellence Award MEDIA and TELECOM Q2 2011-2012.

·        Presented a paper titled “Embedded System for Pakinson’s Disease” in National level symposium GENICS’O8.

·        Co-ordinated and won FIRST place in the skit (drame) during 2007-2008.