
Arlesia Workman
- Kronos Application Analyst
- Columbus, OH
- Member Since Apr 03, 2023
Arlesia Workman
9156 Tara Drive SW ² Covington, GA 30014 ² (904) 254-6875 ² awork1@hotmail.com
TECHNICAL CONSULTANT / IMPLEMENTATION CONSULTANT
• Accomplished Senior Implementation Consultant with 15+ years of experience in Software Support, Technical and Implementation Support.
• Over 14 years of experience with the Kronos Time and Attendance software from both a Technical and Functional level.
• Wide breadth of technical skills and expertise (Database, Networking, and Web technologies), extensive experience in installing, configuring, tuning, and troubleshooting Kronos implementations of all sizes, including large enterprise installations.
• Extensive knowledge of implementing and supporting Time and Attendance applications.
• Ability to setup database servers to support the Kronos WFC installs to include the creation of required table spaces, security, performance tuning, and SQL scripting.
• Ability to program interface applications to communicate between HR/Payroll and Kronos.
• Specialization includes participating in the full lifecycle of a client implementation such as Requirements Gathering, Business Analysis, System Configuration, Design, Testing, and Support.
TECHNICAL SKILLS
Software: Kronos Workforce Central Suite 6.x,7.x, 8.x, Kronos Cloud, Connect/WIM - Kronos API’s, Kronos Leave & Attendance Modules, Kronos Advance Scheduler with Optimization, Kronos Clocks Model 4500/InTouch, Oracle, SQL, XML, Crystal Reports, WDM, WRM, SDM
PROFESSIONAL EXPERIENCE
Ohio Health Systems – Columbus, OH Dec 2017 – Feb 2018
Implementation Consultant – PWC/AJC Consulting
· Handle Requirements Gathering, Business Analysis, Configuration, Design, Testing, Training and Support.
· Manage Kronos software configuration to support required business pay practices.
· Configuring and Supporting Advance Scheduler, ATK, Navigator, Mobile
WestRock – Duluth,GA Jan 2017 – Jul 2017 Kronos Application Analyst – Delasoft
· Responsible for migrating user from Workbrain over to Kronos
· Handle Requirements Gathering, Business Analysis, Configuration, Design, Testing, and Support based on union contracts.
· Recreating current Workbrain configuration in the 7.0 Kronos environment.
· Troubleshoot production support issues, interface issues and clock issues.
· Create Interfaces using WIM to update HR/Payroll applications.
· Configuration and Support of Kronos Advance Scheduler.
ADP (Automatic Data Processing) – Atlanta, GA Sept 2016 – Jan 2017
Data Integration Specialist – Clearbridge Technologies
· Completed requirements gathering, created interface design documents and perform analysis for application changes.
· Created, upgraded and updated Interfaces for employee demographic, schedule, paycode import and payroll extracts from eTime to Global View on Version 6.1, 6.3 and 8.0 platform.
Koch Business Solutions, LP (Contract) – Atlanta, GA March 2016 – Sept 2016
Kronos Consultant – The Judge Group
· Administer Kronos Workforce Central application and application servers including upgrades, license installs, performance monitoring etc.
· Troubleshoot production support issues, interface issues and clock issues.
· Handle Requirements Gathering, Business Analysis, Configuration, Design, Testing, and Support.
· Create Interfaces using Connect application to communicate between HR/Payroll applications.
· Manage Kronos software configuration to support required business pay practices.
· Handle Data Integration between products.
· Configuring and supporting Advance Scheduler and Attestation
Corizon Health (Contractor) – Nashville, TN March 2015 – Feb 2016
Kronos Administrator – Conexess Group
· Administer Kronos Workforce Central application and application servers including upgrades, license installs, performance monitoring etc.
· Troubleshoot production support issues, interface issues and clock issues.
· Handle Requirements Gathering, Business Analysis, Configuration, Design, Testing, and Support.
· Create Interfaces using Connect application to communicate between HR/Payroll applications.
· Manage Kronos software configuration to support required business pay practices.
· Handle Data Integration between products.
· Configuring and Supporting Advance Scheduler
Blue Lynx Media (Contract) – Dallas, TX Jan 2015 – March 2015
Kronos Analyst – ALKU Technologies
· Troubleshoot production support issues, interface issues and clock issues.
· Handle Requirements Gathering, Business Analysis, Configuration, Design, Testing, and Support.
· Create Interfaces using Connect application to communicate between HR/Payroll applications.
· Manage Kronos software configuration to support required business pay practices.
· Develop integration test plans & conduct user acceptance testing.
· Handle Data Integration between products.
Central Parking (Contract) - Nashville, TN Oct 2013-Dec 2014
Kronos Analyst - Surety Systems
· Troubleshoot production support issues, interface issues and clock issues.
· Handle Requirements Gathering, Business Analysis, Configuration, Design, Testing, and Support.
· Create Interfaces using Connect application to communicate between HR/Payroll applications.
· Manage Kronos software configuration to support required business pay practices.
· Develop integration test plans & conduct user acceptance testing.
· Handle Data Integration between products.
Nestle (Contract) – Glendale, CA Oct 2012-May 2013
Kronos Analyst – Insight Global
· Completed Requirements Gathering, Business Analysis, Configuration, Design, Testing, and Support.
· Created Interfaces using WIM application to communicate between HR/Payroll and Kronos.
· Managed Kronos software configuration to support required business pay practices.
The Home Depot – Atlanta, GA Oct 2011-Sept 2012
Kronos Sr. IT Developer
· Upgraded client from Kronos WFC 6.0 to 6.3.
· Handled Requirements Gathering, Business Analysis, Configuration, Design, Testing, and Support.
· Created and supported, interfaces using Connect application to communicate between HR/Payroll applications.
· Managed Kronos software configuration to support required business pay practices.
· Developed integration test plans & conduct user acceptance testing.
· Debugged production issues and interface issues.
· Created of training manuals and documentation.
CTG– Christus Health Group (Contract) - Dallas, TX May 2012-Dec 2012 Implementation Consultant – HB Healthcare
· Primary responsibilities consist of functional application support. Configure application, background processors, workforce device manager and workforce integration manager
· Develop and configure payrules, workrules, accrual rules, access profiles, genies etc.
· Configure NGUI tool for various roles and responsibilities
· Configure and Support 4500 clocks on workforce device manager
· Train and support client on a successful transition during go live and stabilization
· Developed in-house training documentation and training procedures
· Provided troubleshooting procedures for clock communication issues
· Developed and instituted configuration solutions to resolve work rule configuration challenges
Koch Business Solutions, LP (Contract) – Atlanta, GA May 2011-Oct 2011
Kronos Administrator – Solution IT
· Administer Kronos Workforce Central application and application servers including upgrades, license installs, performance monitoring etc.
· Provide production support to WFC, WAT, WFA, Leave, and Process Manager
Create and maintain Terminals in Kronos Device Manager
· Perform Record Manager administration which includes performing configuration migrations, manage data archiving, and migration process
· Perform Data Collection Manager Administration configuring and managing clock communications
· Make configuration changes based on the business requirements for WFC,WAT and other Kronos modules
· Develop, monitor and maintain Connect interfaces
Lowes (Contract) – Mooresville, NC Jan 2011-April 2011
Kronos Developer – Saicon Consulting
· Upgraded client from Kronos WFC 6.0 to 6.1.
· Handled Requirements Gathering, Business Analysis, Configuration, Design, Testing, and Support.
· Created Interfaces using Connect application to communicate between HR/Payroll applications.
· Managed Kronos software configuration to support required business pay practices.
· Developed integration test plans & conduct user acceptance testing.
· Debugged production issues and interface issues.
· Created of training manuals and documentation.
· Handled Data Integration between products.
Family Dollar Stores, Inc. (Contract) – Matthew, NC June 2010-Sept 2010
Kronos Application Administrator - SystemTech
· Implemented the Kronos WFC upgrade from 6.0 to 6.1.
· Implemented Workforce Device Manager upgrade from Data Collection Manager.
· Migrated Kronos 4500 Clocks from Server Initiated to Device Initiated and upgraded firmware.
· Swapped and assisted with installation of new 4500 Kronos Clocks to prepare for the 6.1 upgrade.
· Handled Application Support for Kronos WFC 6.0 and WFC 6.1 issues.
STAPLES – Framingham, MA Nov 2009-Aug 2010
Kronos Technical Analyst – Cognizant Technical Solutions
· Handled Requirements Gathering, Business Analysis, Configuration, Design, Testing, and Support.
· Installed, configured and tuned the Application servers and DCM servers.
· Created Connect Interfaces to communicate between HR/Payroll and API imports.
· Implemented the migration of the STAPLES location for the Kronos I-Series to the Staples Kronos system in a phased approach.
· Diagnosed and resolved all technical issue in reference to implementation of the new location.
· Migrated Kronos 480/4500 clocks from the Kronos I-Series to the Kronos WFC applications.
· Created Training Material and conducted training classes for new location of the Kronos WFC Application.
ATT (Contract) – Plano, TX Feb 2009-Sept 2009
Kronos Developer – Staffing Technologies
· Handled Requirements Gathering, Business Analysis, Configuration, Design, Testing, and Support.
· Created Interfaces using Kronos Connect application to manage the Labor Forecast, Volume Forecast and Daily Traffic data for the Advance Scheduling module.
· Managed Kronos software configuration to support required business pay practices.
· Developed integration test plans & conduct user acceptance testing.
· Debugged production issues and interface issues.
· Implemented and maintained interfaces for Kronos Advance Scheduler w/Optimization.
TJX Corporation (Contract) – Framingham, MA Nov 2008-Jan 2009
Kronos Technical Analyst-Sapphire Technologies
· Upgraded client from Kronos WFC 4.3 to 6.0.
· Handled Requirements Gathering, Business Analysis, Configuration, Design, Testing, and Support.
· Created Interfaces using Connect application to communicate between HR/Payroll applications.
· Managed Kronos software configuration to support required business pay practices.
· Developed integration test plans & conduct user acceptance testing.
· Debugged production issues and interface issues.
· Created of training manuals and documentation.
· Handled Data Integration between products.
· Upgraded Clients Crystal Reports to run in 6.0 environments.
Maine Medical Center (Contract) – Portland, ME March 2008-Nov 2008
Kronos Technical Consultant-Sapphire Technologies
· Completed Requirements Gathering, Business Analysis, Configuration, Design, Testing, and Support.
· Created Interfaces using Connect application to communicate between HR/Payroll/One Staff
· Managed Kronos software configuration to support required business pay practices.
· Developed integration test plans & conduct user acceptance testing.
· Created training manuals and documentation.
New York City Transit Authority (Contract) - NY, NY Jan 2008–March 2008
Kronos Implementation Consultant- DTG
· Implemented and configured the Kronos WFC upgrade from 5.0 to 5.2.
· Implemented WFC Record Manager.
· Assisted with the planning and testing of application.
· Analyzed and resolve Kronos software and system defects.
· Configured Pay Rules, Work Rules, Accruals, Scheduling.
· Wrote custom reports as requested by users.
· Provided documentation of the WFC 5.2 upgrade process.
ADP - Automatic Data Processing – Jacksonville, FL April 2002-Jan 2008
Implementation Consultant – Shared Services
· Developed, documented and enforced application standards and procedures.
· Assisted with the development of Kronos infrastructure testing plans.
· Worked with cross project teams to resolve technical performance issues/bottlenecks (e.g., network, storage, application).
· Provided support and break/fix/enhancement activities to resolve application and interface issues.
· Planned upgraded and tested Kronos technologies and associated applications.
· Proposed and develop strategic improvements in the technical areas of application implementation, support and enhancement.
· Reviewed, analyzed, and modified programming systems including coding, testing, debugging and documenting.
· Performed needs assessment and analysis of systems sizing.
· Assisted in testing and evaluating new upgrades.
EDUCATION
Bachelor of Science, Computer Information Systems
DeVry Institute of Technology, Decatur, GA.