Candidates About
Saul Bernal
Summary of Qualifications
- Results-oriented, self-starter, highly motivated, and enthusiastic team player with comprehensive Kronos and application management experience in server hardware and software configuration.
- Strong knowledge and ability to manage a wide range of Information Systems Technology Platforms and Applications. Experienced in managing Dell's high-security network of servers.
- Successfully lead and migrated West Corporation from a Kronos 2C Windows payroll environment to a sophisticated and worldwide known Kronos web enabled platform resulting in $1.3 MM dollars in cost savings.
- Coordinated replacement of malfunctioning hardware at customer sites as well as installing newly ordered time clocks, configured and tested all new Kronos custom pay rules as requested by our customers, replaced payroll network terminals, direct connect and modems.
- Led a technical group of Developers, Server Administrators, System Analyst, and Network Engineers in a major Kronos payroll upgrade/support of West Corporation's US and International payroll environments.
- Supervised a team of data-center Operators and LAN Administrators responsibilities included: monitoring and maintaining all network connectivity, backups, nightly processes, and reports.
- Kronos Certified
- NT 4.0 Core Technology, TCP\IP, Essential Networking
- NT Workstation, NT 4.0 Server Courses
- Microsoft 2003 Project Manager, Cognos Solutions
- Microsoft SQL 2K Server and Microsoft 2000
- College Industrial Engineering 3-years of Coursework
- Round Rock High School, Round Rock, TX 1984
Accenture for AT&T Richardson Texas
Kronos SME August 2016 – Present
Hired by Accenture as their IT Kronos Lead SME consultant for AT&T to lead and guide a Kronos project team on an external custom development of Kronos like application
- Reviewed with AT&T IT team Kronos data import / export requirements
- Discuss how Kronos handles People record fields through imports
- Discuss Attestation People record requirements
- Reviewed schedule requirements and paycodes within schedules
- Reviewed and identified Activity Allocation external to Kronos requirements
- Determined external Cost Allocation requirements
Cargill Incorporated Hopkins Minnesota
Kronos SME Consultant and more October 2014 – July 2016
Hired by Cargill as Lead Kronos SME to review all areas of Kronos WFC 6.2 and assist in identifying what may not be union contract and or state compliant. Responsible for developing new Kronos configuration and introducing best practice for requirements gathering approach
- Introduced several documents that will be used by the internal Kronos team in gathering configuration requirements
- Introduced Kronos SDM to Cargill
- Led the internal Kronos team in discussions with the business simplifying how they gather pay policy requirements
- Identified Paycode change opportunities, consolidating and cleaning up paycodes through out Cargill’s Kronos environment
- Configured Payrules, Workrules, PCD,s Employee Groups, Labor Level Sets, GDAP’s, Paycode Profiles, Workrule Profiles, Hyperfinds, Genies and much more
- Responsible for gathering and developing Accrual policies, Accrual Profiles, Grants, and more
- Gathered schedule requirements and created Schedules Patterns, Pattern Template Profiles and more
- Identified areas of Kronos that required additional security configuration utilizing GDAP’s Labor Level Sets, Logon Method, FAP’s and Access Profiles
- Gathered requirements and developed new FAP’s for the internal Kronos team as their roles change
- Participated in interviewing candidates for Kronos configuration roles moving to India
- Assisted in identifying WIM/Kronos licensing challenges at Cargill
- Participated in WIM interface development meetings
DPSG Snapple Group (Dr Pepper) Plano Texas
Kronos Lead SME Consultant May 2012 – 2014
Hired by Dr Pepper as the Kronos lead to develop a complete end to end Kronos 6.2 implementation and consolidation of all Dr Pepper Union and Non Union companies throughout the United States my role is one hundred percent hands on involvement from the build to the roll out and post go live support.
· Responsible for translating functional documents to technical documents for Kronos configuration
· Configured and tested Paycodes, Paycode Profiles, Payrules, Workrules, Combination Rules, Combined Paycodes, Paycode Distribution, Labor Levels, Labor Level Entries, Labor Level Sets, Wage Profiles, Hyperfinds, Query Manager, Navigator, GDAP’s, Accrual and Accrual profiles, Holiday table, Schedule templates and much more
· Configured and lead the roll out of 180 Kronos 4500 Biometric clocks for all DPSG companies
· Configured WDM for 180 4500 devices
· Recommended and implemented pre go live punch procedures
· Responsible for identifying and correcting connectivity and or biometric issues
· Successfully upgraded Kronos 6.2.3 to Kronos SP 6.2.8
· Responsible for configuring new Kronos web/app servers
· Support implementation post go live while within warranty window
· Responsible for supporting WIM go live activities, moving lookup tables, Interfaces and links to Production.
· Recently applied WFC SP15 to their SP8 environment to ensure that DPSG meets Oracle’s java change/requirement
· Responsible for moving all new code from the Test environment to Kronos Production environment utilizing Kronos tool SDM.
AT&T Plano Texas
Kronos Functional Business Analyst Consultant Jan 2012 – April 2012
Hired by AT&T as a Kronos SME consultant to assist in a mandated implementation of Kronos 6.x scheduled to roll out to over one-hundred and eighty thousand employees throughout the country. As a Kronos team member I am tasked with assisting in the initial Kronos 6.1 assessment phase as well as gathering the Kronos business requirements and supporting AT&T’s existing Kronos 6.1 production environment.
· Responsibilities include but are not limited to initial assessment data gathering
· Meeting with the business owners to better understand their day to day responsibilities and how we can best fit their requirements in to the Kronos build/implementation phase
· Gathering payrule and Workrule requirements
· Identifying the many different levels of Access Profiles needed. (FAP’s)
· Responsible for Identifying required Paycode Profiles, Workrule Profiles and Labor Level Sets
· Tasked with assisting production support in validating/correcting existing Payrules that are incorrectly calculating pay, utilizing SDM to move payrules from Dev to Prod.
· As a Kronos team member I am involved with the build from the ground up. Configuring Payrules, Workrules, FAP’s, OT’s, Shift Diffs, Holidays, Round Rules and end to end testing.
LeHigh Hanson Inc Dallas Texas
Senior Kronos Application Team Lead Nov 2010 – Dec 2011
· Hired to assist and direct a Kronos team in consolidating and upgrading Kronos versions, 5.0 and 5.1 to Kronos version 6.1
· Responsible for developing Kronos Payrules, Workrules, Paycode Profiles, Paycodes, Wage Profiles, FAP’s, Schedules, Labor Levels, Labor Level sets, and configuring Kronos 4500 and 480 devices utilizing WDM and DCM
· Ongoing support of all production Kronos versions/environments
· Documenting best practice as we consolidate Kronos databases
· Coaching and guiding team members throughout 4500 POE device builds and testing, utilizing Sim Gui and Kronos Browser tools to trouble shoot
· Responsible for testing and implementing Kronos server and database service Packs
· Installed new Kronos server instances as required.
· Utilized Kronos SDM tool to move Kronos configuration from environment to environments.
· Reviewing WFC logs, correcting Kronos configuration to ensure no additional errors occurred.
· Trouble shoot WIM and Connect interface errors, make corrections and recommend best practice approach. Rerunning processes as needed.
Matrix Inc / Cox Enterprises Atlanta Georgia
Kronos SME Application Manager Consultant August 2010 – November 2010
· Employed by Cox Enterprise to configure, test and implement new union payrules, workrules, rounding rules, holidays, punch interpretation rules, etc.
· Interview union management and payroll specialist to ensure Kronos is calculating time as per design documents.
· Responsible for demonstrating Kronos functionality to union users.
· Involved with validation of web server configuration.
Eclipsys/ NorthShore LIJ Hospital Long Island NY
Kronos System and Application Administrator April 2010 – July 2010
Consultant
· Hired by Eclipsys as a SME consultant to assist and lead in a new Kronos 6.1.9 implementation.
· Responsible for building and configuring NorthShore Hospital Kronos training, development and testing web/app environments.
· Actively assisting in gathering interface data requirements
· Leading a technical group in the configuration of 300 plus Kronos 4500 terminals
· Supporting one hospital currently on Kronos 4.3, building payrules, workrules, shift diffs, zones, and zone combination as requested.
Navisite Inc. Minneapolis, MN
Kronos Senior System and Application Administrator April 2008 – March 2010
- As Kronos subject matter expert and team member of a large hosting organization, responsibilities include day-to-day team mentoring of Systems Analyst and Systems Administrators in supporting clients, such as: Crayola, Good Year, Jamba Juice, Commerce Bank, Delta Global Services, Keystone Foods, etc.
- Supports Kronos 4.x, 5.x, 6.0, and 6.1 on Oracle 10g and SQL 2K; utilizes Kronos connect as interface.
- Performs Kronos upgrades, tests on newly developed pay rules, troubleshoots existing pay rule configurations, opens Kronos tickets as needed with Kronos Global support, troubleshoots 460, 480 and 4500 time clock connectivity and configuration issues, creates best practice configuration suggestions to external customers, and implements and approves Kronos changes in a timely manner.
- Configures Kronos labor levels as requested, creates custom Hyper finds as requested, configures DCM's as needed implementing service packs, and creates new devices per customer request.
- Leads meetings with Business functions and Development teams to plan projects, resources, and dates.
- Implements process controls to monitor the progress of projects and detect and remedy variances.
- Demonstrates excellence in requirements, design, programming, testing, and problem solving skills.
- Proven ability to plan and manage multiple assignments, meet deadlines, and deliver quality products.
- Consistently reviewed and approved test results, and confirmed and verified across requirements matrix.
- Performs multiple system design tasks in the SQL server, such as: system analysis, data mapping, database architecture, database design, and script management to create tables, indexes, stored procedures, and functions.
- Successfully manages data migrations, daily processes and reports, system development, testing and implementation of all aspects of the application change control including: data migration and data quality.
West Corporation San Antonio, TX
Kronos SME Senior System Applicator Administrator June 2000 – February 2008
West Corporation a leading provider of integrated customer contact solutions focused on helping Fortune 1000 companies acquire, manage, retain and grow their customer relationships. Their revenues exceed $4 billion. Customer base include: AT&T, Providian, EarthLink, AOL, DirecTV, Dell, Cisco, Microsoft, and IBM.
- Managed a technical group responsible for supporting West Corporation payrolls in Canada, Jamaica, Philippines, and US. Tasked with identifying and documenting all business and technical requirements to develop and support the worldwide payroll environment at West Corporation.
- Supported, configured, and tested Kronos pay rules, work rules, pay codes, zones, and security profiles.
- Provide outstanding support¾experienced and certified by Kronos in WFC 3.4, trained by Kronos Inc, and experienced in Kronos 2C, 3A, 3.0, 3.4, currently on 5.1.15 operating on SQL 2K.
- Oversaw the day-to-day SQL database maintenance and security as well as Kronos web servers, Kronos Report Servers, Kronos Data Collection Managers, Background Processors and ninety plus Kronos 480 Ethernet time clocks, which were responsible for 35,000 employees.
- Consistently involved in ongoing evaluation of payroll applications such as Kronos, ADP, and KiX.
- Created and reviewed standardized West Corporate server requirements, ensured West IT followed SOX guidelines, and participated and provided expertise in custom application design meetings, which guided developers in designing custom applications that utilize systems most logical resources.
- Provided Kronos training and technical support to the production staff throughout the project's life cycle.
- Participated and initiated project meetings and scheduling of team training as needed for each project.
- Provided support of various platforms, applications, and servers, as well as custom interfaces and Microsoft packaged software, and supported servers of SQL 7.0 and SQL 2K, operating on Win2K and XP.
- Highly competent in reviewing relational database design principles to ensure system performance.
- Duties included: overseeing and ensuring documentation is available and accurate when testing newly developed code, maintaining test payroll databases and web servers, and ensuring service desk requests are complete and accurate when introducing new code into a production environment.
- Proven expertise in detailed and accurate evaluation of applications impact on production environment.
Kronos Inc. Dallas, TX
Field Service Representative December 1995 – June 2000
- Coordinated replacement of malfunctioning hardware at customer sites as well as installing newly ordered time clocks; configured and tested all new Kronos custom pay rules as requested by clients.
- Demonstrated excellent follow-through replacing payroll network terminals, direct connect, and modems.
- Provided phone support to Kronos internal and external customers to satisfy customer needs.
- Participated in closing sales of payroll software and hardware, providing upgrade recommendations to external customers, gathering functional requirements for new Kronos customers and implementing configurations.
Dell Computer Corporation Austin, TX
Data Center Supervisor September 1991 – December 1995
- Recognized as visionary and creative thinker adept at conceptualizing, defining, and implementing strategic operations processes and new technology integration, which increased data center availability.
- Monitored the process of providing support to all of Dell's internal and external customers.
- Supervised a team of data-center Operators, and LAN Administrators; responsibilities included monitoring and maintaining all network connectivity, backups, nightly processes, and system reports.
- Reported nightly activity, monitored, and maintained Tandem, VAX, UNIX, and Novell systems.
- Provided performance and exception reports on operations for morning delivery to management.
- Performed data extraction and analysis rapidly and on request reports for Sales and Marketing.
- Duties included: daily monitoring using HP Open View of routers and switches; reviewing and approving backups and restores, providing support for CAC group (Help Desk), and escalating incident tickets and requests to the appropriate support groups.