Candidates About

OVERVIEW:                         I have 25+ years experience in designing, building and managing large-

                                                scale Data Centers, in both IT Operations and Facilities Management.

BUSINESS EXPERIENCE:

Waste Management, Inc., Houston, Texas

MANAGER – DATA CENTER                                                                                          Feb 2002 – Present

Design, build, and manage corporate data center facilities:

·         Established criteria for site selection and design of new data centers.

·         Managed the architectural / engineering design and construction of a new 40,000 square foot data center facility in Austin (2002 design – PUE 1.7).

·         Managed enterprise data centers’ facilities in Austin (40k sq. ft., 2MW) and Houston (8k sq. ft., 1.5MW).

·         Won 2010 Green Technology World Leadership Award.

·         Upgraded Austin chiller plant and CRAHU’s in 2014 (new PUE 1.4).

·         Delivered 100% uptime in Austin (13 of 14 years).

·         Delivered 100% uptime in Houston (16 of 17 years).

·         Formulated plan and budget for new data center yet to be built.

·         Formulated, issued and managed RFP’s for collocation space.

·         Obtained Energy Star certification for the Austin Data Center (2016, 2017).

Enron Net Works, Houston, Texas                                                                       

MANAGER – DATA CENTER OPERATIONS                                                           April 2001 – Dec. 2001

Design, build, and manage corporate data center facilities:

·         Established requirements for and coordinated in designing of a new data center (30k sq. ft., 8MW).

·         Managed enterprise data centers in downtown Houston (27k sq. ft., 7MW).  

·         Managed key functions of migration planning projects from old data center to new data center floors. 

IBM Global Services

SITE EXECUTIVE - e-Business Center (Qwest-IBM collocation center)         Sept. 2000 – April 2001

  Established service delivery requirements, processes, plans and procedures for startup of new managed operations contract of Qwest Cybercenters.

  Managed all aspects of the first Qwest-IBM collocation site (Dallas - 75k sq. ft., 16MW).  Hired IT staff, implemented requirements/methodology/procedures, and established training paths/plans.  Responsible for day-to-day operations, and for onsite customer relations.  Site business model supported growth from 12 to 120 employees.

  Assisted in startup of multiple IBM collocation sites in Dallas, including establishing staffing plans and hiring staffs.

DATA CENTER MANAGER         (IBM title: Project Manager)                             Sept. 1996 - Sept. 2000

  Managed Enron’s Houston data center (15k sq. ft., 3MW), including all aspects of Computer Operations, server installations, and facility coordination. 

Omega Technical Services, Inc., Houston, Texas                               

PROJECT MANAGER – FACILITIES (Consultant)                                                  July 1995 - Sept. 1996

  Managed installations of semiconductor manufacturing equipment and facilities modifications at Texas Instruments (43k sq. ft.), including space planning, engineering design & drawings, construction management, and vendor coordination.

VERNON K. WILLIAMS                                                            page 2

MONTEFIORE MEDICAL CENTER, Bronx, New York

ASSISTANT MANAGER - DATA CENTER OPERATIONS                                     May 1994 - Jan. 1995

·         Managed facility management functions for the data center, including the construction of a new facility (5k sq. ft., 1MW), budgeting, maintenance contracts and schedules, and problem determination. 

·         Managed Computer Operations functions for the 10th largest hospital in the USA, including day-to-day operations and coordination, budgeting, staffing (26 personnel), training, change control, and hardware problem determination. 

OPERATIONS SUPERVISOR                                                                                        Nov. 1993 - Apr. 1994

·         Supervision of evening shift including systems’ operation, helpdesk, network, print, microfiche, and distribution.

LOVE TABERNACLE MINISTRIES, Queens, New York

MINISTER / PASTOR                                                                                                         Mar. 1992 - Oct. 1993

·         Established and pastored a nondenominational church in Queens, NY.

·         Performed missionary work in Nigeria, working with local churches, and managerial assistance to a 10,000-member church in Lagos, Nigeria. 

·         Prior to this time period, I ministered thru hospital chaplaincy, speaking engagements, seminars, bible study groups, counseling, writing books, and as the USA-Director for an international organization for 6 years

SOUTHWESTERN BELL TELEPHONE COMPANY (AT&T), Houston, Texas

MANAGER - COMPUTER SUPPORT                                                                            Jun. 1985 - Feb. 1992

·         Managed facility management functions for a 75,000 square foot data center (4MW), including long range planning and design, short and long term budgeting, architectural and mechanical modifications, environmental controls, physical security, maintenance contracts, furniture purchases and renovations, telephone systems purchase / management / repair, and problem determination on all systems.

·         Managed hardware planning / installation / problem determination, and provided backup coverage for computer operations manager.   

ASSISTANT MANAGER - COMPUTER OPERATIONS                                           May 1983 - June 1985

·         Managed Computer Operations on weekends including mainframes, helpdesk, production control / tech support, network, tape pool, print, microfiche, and distribution.  Supervision of 11 personnel.

SUPERVISOR - COMPUTER OPERATIONS                                                             June 1982 - May 1983

EDUCATION:           BBA in Finance, University of Houston. 

                                    Minor studies in Mechanical Engineering, Texas A & M.

                                    Trained in over 24 business courses and in over 49 MIS courses at SWBT.

                                    Member of AFCOM. Founding board member for AFCOM Houston chapter.

ACCOMPLISHMENTS:

·         Managed all aspects of Facility Management for large data centers. These functions included long range planning and design, short and long term budgeting, architectural and mechanical modifications, environmental controls, physical security, maintenance contracts, space planning, office renovations and relocations, furniture purchases and renovations, telephone systems purchase / management / repair, telecom coordination for voice and data lines, disaster recovery, and problem determination on all systems.

·         Managed all aspects of Data Center Management and Computer Operations for large data centers’ with 24 hours-a-day 7 days-a-week shops with multiple sites.  Operations included mainframe, mini-computers, client servers, helpdesk, network, print, microfiche, and distribution.  These functions included scheduling, planning, departmental coordination, budgeting, staffing, change control, hardware planning / installation / problem determination....

·      Project Management responsibilities for large data center construction / renovation / relocation / consolidation.  Many other projects managed under responsibilities of computer operations and facility management. 

·      Financially, I have been responsible for formulating short and long term departmental budgets, estimating project costs, obtaining project bids, negotiating contracts, managing financials, controlling costs, and identifying cost saving opportunities.

·         All staffing functions for up to 30 personnel covering 5 shifts and multiple locations.  I have created personnel polices, job descriptions, and appraisal standards.  I have performed recruiting, interviewing, appraisal, and hiring / firing functions. 

·         Created training paths, courses, and manuals, and taught classes in every position I have held.  I wrote and implemented an Operations Procedure Manual containing 100 chapters, which was utilized by four data centers.

·         Established and incorporated non-profit organizations. Provided managerial assistance to other non-profit groups.  I have ministered thru pastoring, missionary work, hospital chaplaincy, speaking engagements, seminars, bible study groups, counseling, written books, and as the USA-Director for an international organization for 6 years.

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