Candidates About

 

Simera Pervez

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OBJECTIVE

 IT Management Professional with focus on delivering quality software products. Looking for a career in the field of Quality Assurance to manage multiple technology products and resource management  

 

 HIGHLIGHTS OF QUALIFICATIONS

• Fourteen years experience in Information Technology spanning over development, QA and QC, Project Management, Process Improvement, Procurement and Product Management across Healthcare and Financial applications

• Seven years experience in QA Management and Quality Control process

• Three years in Automation with QTP, Load Runner, Selenium and CTP (Claims Test Pro)

• Strong leadership skills, strong project coordination skills, excellent communication and delegation skills.

• Integration, End-to End Testing, Configuration Management , Release Management , Cyber Security on Financial ,Retail and  Healthcare applications , Product Management, Process Improvement, Change Control Management, SOPs

• Experience managing a diverse team including offshore management. Responsible for performance reviews.

• Quality Control Measures, Test Strategies, Test Plan and Test Case Reviews, Test Schedules

• Management of medium to large offshore and onsite teams

• Thorough working knowledge of SDLC including Agile and Test Driven Development.

TECHNICAL SUMMARY

Operating System: Sun Solaris, HP-UX, IBM AIX, Windows, Linux

Programming Languages: SQL,TOAD, PL-SQL, XML, HTML, Java C, C++, Oracle,OS400,RPG400,CL400,ILE RPG,Web Servers, WebLogic , FACETS, Claims Test Pro, OO Programming, Product and Process improvement, SCRUM, SaaS , Citrix

Testing Tools: Win Runner, Load Runner, Performance Center, Quality Center (ALM), QTP, Test Director, ClearCase and Silk Test.

Other Technical Skills:

Protocols: TCP/IP, ATM, Frame Relay, SMNP. Basic experience in configuring and supporting LAN/WAN networks (CISCO Routers and Switches), Regulatory Affairs, Compliance ( Medicare and Medicaid)

Technology: .NET, Java, ASP, SaaS, E-Commerce, ERP

Basic Computer Skills: MS Office, MS Access, Project, Power Point, Visio, Presi

 

EDUCATION

Bachelors in Engineering (Computer Science)                                                                       1995

Bangalore University, India

Post Graduate Diploma in Computer Science                                                                            1996 

Bangalore University, India

CCNA                                                                                                                                    2005

Cisco Certification, USA    

PMP                                                                                                                                       2008 

Project Management Professional, USA                                            

Lean Facilitator                                                                                                                    2012

Pursuing Masters in Information Technology Management (Harvard)                               2015

ITIL Certification   (ongoing)                                                                                             2016

 

PROFESSIONAL EXPERIENCE

BMC /Well Sense HealthNet Plan- May 2013-June2016

 Manager of UAT \Quality Assurance

Business Integration\IT

BMC Healthnet is Managed Care Organization that services MA and NH members

 

 

·         Managed project related activities for SCO (Senior Care Options) and NH Waivered Population (ABD and CFI) managing Medicare related benefits. SCO and Provider Portal are SaaS based applications.

·          Quality assurance management of multiple lines of business driving release management for project and lights on work

·         Management of multiple diverse teams from 10-25 team leads , UAT Program Manager, data analysts .Responsible for  resource allocation and performance reviews

·         Documentation of end to end process to improve quality and meet compliance standards

·         Worked on managing day to day business and IT project related activities  with focus on strengthening configuration testing and UAT to support low income , underprivileged, disabled  members to gain access to medical healthcare plans  through the managed care process of BMC HealthNet /Wellness

·         Responsible for testing and implementing the NH Medicaid Program to enroll Medicaid eligible members into several plan/product types

·         Testing  on Citrix Servers across multiple browsers, post production support through Trizetto’s claims adjudication system- FACETS

·         Responsible for testing and implementing the NH Health Protection Plan that was developed to provide Medicaid coverage to members without employer sponsored health plans below federal poverty line. Administered by the Wellsense Program

·         Implementation of the QHP through the Health Connector under the ACA provides tax credits and  cost sharing reduction through subsidized plans

·         Implementation support for existing MH, Commercial and CWC and  SCO program working with CMS  & EOHHS

·         Responsible for reporting quality metrics across sub departments including data warehouse, clinical research and claims inventories reporting.

·         Responsible for all manual and automation testing including infrastructure , disaster recovery and performance testing

·         Testing Environment, data setup and data migration management, infrastructure management, production release cycles

·         Coordination with business users, end users, PM, configuration analysts for continuous process improvement through LEAN

·         Responsible for backend testing including EDI validation of 834/837/835 – Enrollment, Claims, payment files

·         Automation of existing applications with a success rate of 60-70% automation scripts using CTP. Exposure to Karma

·         Responsible for regulatory audit review preparation and documentation for products under test  including SOPs

·         Responsible to ensure all compliance activities related to clinical procedures, data management of PHI and personal nature is protected in all systems, responsible to ensure all regulatory policies for all products are met at defined dates`

·         Data analytics, quality control of integrated systems, provider communications, involved in RFP and procurement process

·         Release management coordination , code deployment and continuous improvement based on Six Sigma principles

·         Responsible for test coordination with various stakeholders from Provider Enrollment and Credentialing, Provider Relations, Claims, Office of Clinical Affairs, Member and Customer Services, Provider Audit, Finance and Contracting managing  requirements gathering and validation, requirement gap analysis ,configuration , test data preparation , test environment management, test strategies, test results review, production implementation and post production support for all ongoing projects.

 

 

State Street Corporation- Aug 2010-April 2013

QA Manager/UAT Manager

GMT -Foreign Exchange Trading

·         Worked on managing the QA process for multiple high priorities client-facing Projects interacting with FX traders in the Custody and Sales & Trading line of business.  FX Order Management Systems (FXOMS) spans over Order Entry, Approval, Pricing and tracking order status through several upstream and downstream applications like Barracuda, Wall Street and IBS. Monitoring Trade and RECON reports, End of Day, IntraDay, Dashboard for Booked and Unbooked positions spanning over a series of Java,.NET and vendor applications. FXOMS SaaS application testing

·         Responsible for Resource Allocation and Management of onsite and offshore QA engineers

·         Leading the testing effort to onboard clients through client-driven applications like StreetFX. Supporting Vendor apps like FXConnect, FXALL, and Currenex. Involved in Stack and Cloud Testing for various apps.

·         Experience with Agile development ,leading efforts on SCRUM,Kanban

·         Testing applications using SaaS Technology ( Cloud Computing) for a Global Reference Database across State Street

·         Facilitate active and continuous communications with lead business users, Project Managers, Business Analysts, developers and QA

·         Responsible for all project related efforts onsite and offshore from Technical Design Review, maintaining Test Environments , Test Strategy ,Test Plan/Scenario Review ,Test Execution, Test Result Sign Off and  Post Production Support.

·         Responsible for managing onsite and offshore QA Automation Team focusing on functional and Performance Improvement Testing.

·         Responsible for Cross training of QA across FX applications in collaboration with QA Managers from other divisions.

·          Managing the  test execution process  through  JIRA, Clear Quest, Quality Center and reporting testing execution matrix via Status Reports to Senior Upper Management  and across  business units

·         Collaboration with business users in UAT by conducting results review and successful demonstrations of application functionality. Meeting user expectations.

·         Involved in Release Management Planning and introducing LEAN processes in QA Management.

·         Triage for Issue Resolution. Responsible for escalation to Senior Management.

 

Covidien- Jan 2010-June2010

QA Automation Manager

Covidien is a leading provider for healthcare solutions.

ATR, VNUS and EOS

·         Worked on leading the entire automation effort to automate a suite of JDE Enterprise applications ranging from Order Entry, Service and Warranty of Healthcare equipment to Accounts Receivable.

·         Scripting in Visual Basic. (QTP).Creation of entire Automation Framework from scratch using QTP’s Hybrid Model.

·          Coordinating offshore test development and execution, defect tracking and issue resolution

·         Managing all aspects of Project including Requirements Gathering, Resource Management, Change Request Management and Test Schedule and Scope

·         Responsible for overseeing/documenting Test Strategy, Test Planning, Execution, Requirements Traceability Matrix, preparing QA for Release Management.

·         Responsible for setting up a test environment for testing of Energy Based Devices spanning over Unit, Integration and User Acceptance Testing.

·         Constant collaboration with users on improvising communication standards for QA and product delivery

·         Testing comprised of spanning multiple business units.(Surgical, Supplies ,Vascular) Testing using Linux line commands on older test systems (AS400,COBOL) that were integrated into Web based testing.

 

 Fidelity Investments Sep 2007-Nov2008

UAT/QA Manager- Risk Oversight Department (Compliance)                                                                     

Fidelity is the world leader in providing investment solutions for individuals, investment professionals and employers spanning mutual funds, trading, college planning, annuities and the leading provider of Retirement services

§  Managing a team of test engineers offshore PMs, reporting test execution metrics to team and upper management.

§  Testing trading applications for Fidelity’s Capital Market System and Intersecting Trades.

§  Quality Management-All testing efforts across Systems Integration and UAT Environments for Compliance Projects working for the Risk Oversight Business Unit overseeing compliance trading activities, audit reports

§  Excellent Stakeholder Management, excellent verbal and written communication skills.

§  Test Environments, Release Management, Use Case Reviews, Defect Management, Test Strategies ,Test Cases and Test Results, Extensive backend testing using TOAD/PL SQL

§  Monitoring automation Test Results and providing feedback and evaluate metrics for Performance Testing using LoadRunner

§  Overseeing the automation suite created by QA Engineers using QTP, providing direction for optimizing and maintaining the scripts. Testing of Web Services using SOAP (IIS Web Server).

§  Projects- Compliance Profile, Employee Trade Reporting ,Intersecting Trades , IPO Download ,BTT and Orchestria and Benefits Management System all dealing with compliance policies and trading, access coding and reporting fraudulent transactions and retirement planning for Fidelity’s Capital Market Systems using Agile development methodology(SCRUM)

§  Best practices and implementing lessons learnt and selection of automation tools(Selenium and QTP)

 

 State Street Corporation (IBT) Nov 2004-Sep2007

QA Lead/QA Manager

§  Leading and managing a team of Test Engineers onsite and offshore

§  Responsible for aiding in translating business needs into SRA and documenting System Design Specifications setting up test environments and ensuring smooth installation of new applications and providing post implementation support. Involved in work identification and test execution processes of individual Asset Management Portfolios.

§  PEP-Private Equity Funds. Worked on a data warehousing initiative to migrate data from Sybase to Oracle. Testing of the replication process and metadata validation through Informatica (ETL). Testing if staged data conforms to business requirements. Front end Statement of Accounts daily and monthly reports reflecting transactions, holdings and securities were tested and verified.

§  Invest View -a Portal designed for customized data and reporting solutions to Clients. Supporting equities, fixed income, securities lending and Cash Transactions and FX Transactions. Testing Fixed Income and Derivatives. Running Swaps Queries. Worked on applications involving FX Transactions. Informatica (ETL) used for data loading .Testing applications on Web Services( SOAP client) Offshore testing coordination from CIBER Inc and Syntel.Backend Testing using TOAD/SQL

§  Aiding in development of Systems Requirement Documents, Configuration Management and meeting with business sponsors and stakeholders. Testing for ODCS Migration involving the outsourcing of all databases resident on Sun Solaris to IBM’s AIX architecture. Oracle Upgrade. Functionality, database stability and risk assessment of ported applications spanning various platforms and technologies. Supporting business training needs and post implementation support. Supporting resource requirements and procurement for hardware and software purchases, quality management

§  Functional Testing using QTP

§  Monitoring and assisting Test Engineers for Load Testing. Debugging and analyzing automation scripts for better performance, figuring out bottlenecks in performance.

§  Agile Development Methodology. Facilitator of feedback from business and QA Teams.

§  Release Management.

 

Sr. QA Engineer – Team Leader                                                        

June 2003 – July 2004 Team Infosol (Bangalore –India)

J& P Health Associates

§  J&P Heath Associates provides participant Health and Benefit records. Health and other Benefit System maintained and customized by J& P Associates. Involved in Test Plan creation and automation testing using. WinRunner.Defect Reporting and managing multiple test environments.

 

Raheja Investments

§  Raheja Investments is a global money management firm which manages mutual funds, institutional accounts and portfolio management for its clients located globally. Investment Products include institutional portfolios, 401Ks, IRA’s and other retirement plans, variable annuities and alternative investment solutions.Selenium used for testing across web browsers. Responsible for Test Cases, Test Plans, Results Review, Defect Tracking and Performance testing using LoadRunner.

 

Enterprise Leasing

§  Involved in testing the Accounts System for travel trade. System targeted to meet accounting requirements of tours, travel, and cargo and car rental business. Responsible for Accounts Receivable, Payable, General Ledger, Fixed Assets, and Staff Accounting. Silk Test used. Responsible for Test Case Automation, Review and Bug Tracking. Testing on ERP (Payroll) suite of applications using Selenium across various browsers including Firefox.

 

Sr. Application Developer /Network Engineer                                                    

November 2001 – September 2002

Casella Computers (Worcester)

Casella Computers is a small scale company that provides IT solutions

§  Project Analysis, System Study and Design, Technical Documentation

§  Developed applications using ILE RPG and RPG III on the AS400 System.

§  Python scripting for standalone customized modules.

§  Provided maintenance and support to Inventory and Data warehouse Projects. Unit Testing, Use Case for QA Team

§  Configuration of simple SMNP networks for simulation/setup of test environments mimicking load on database servers

 

Sr. Programmer Analyst                                                     

March 97 – Dec 99

Staples (Framingham)

Staples  is a leading provider of retail solutions.

§  Project MCC-Initiative to split the Direct Sales from Retail and combine it with Contract System.

§  System Requirement Analysis, System Design Specifications, Technical Systems Design and Code Drops

§  New applications using ILE RPG and RPG III on the AS400 System.ERP Applications

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