Candidates About

Naga Posani

SUMMARY

• Around 8 years of IT experience in Microsoft Technologies.
• Working as a Consultant specialized in delivering Microsoft Dynamics CRM based solutions.
• Have a good understanding and knowledge on Dynamics CRM customization, extending the CRM functionality, full life cycle implementation of CRM based Solutions, Custom Windows and Web Applications using .Net Technologies.
• 5+years of Experience working in Microsoft Dynamic CRM 2011 and 2013, 2015 Entity, Forms, Views, Fields, Relationships, Ribbon, Chart, Configuration and Customization, Integration with MS SharePoint 2013 and MS Outlook.
• Expertise in customization, configuration and integration of MS CRM 2015.
• Expertise in designing and development ofPlug-ins and Workflows in CRM to meet business process flow requirements including Sales, Marketing, Services using CRM SDK and C#.
• Expertise in Customization and Configuration of Business Rules and Business Process Flows.
• Have good experience of SSRS (SQL Server Reporting Services) Reports, Dashboards Customization with Complex Charts built from SSRS.
• Expertise in Customization and Configuration of Fetch Based Reports in Microsoft Dynamics CRM Application.
• Expertise in client side development using HTML, JavaScript, CSS, JQuery, AJAX, ADO.NET and ASP.NET.
• Experience in upgrading Microsoft Dynamics CRM 2011 Application to CRM 2013 Application.
• Experience in design and development of Custom Data Migration Tool to import data into MS CRM Application.
• Experience in Integration of Microsoft Dynamics CRM Application with Legacy Systems and AX Application.
• Experience in Web and Windows based application development using Microsoft Technologies like ASP.Net 1.x/2.0/3.X/4.0, SharePoint 2010, C#, VB.Net, ASP 2/3, VB 5/6, VB Script, JavaScript, HTML, XML, XSL/XSLT, ADO, SQL Server 7.0/2000/200X and Oracle 9i/8i, TOAD, PL/SQL, SQL.
• Having strong understanding of Software Development Life Cycle and Agile Methodology.
• Good knowledge in Object Oriented Programming (OOP) concepts.
• Experience in XML technologies like DOM, XML Schema, DTD, XSLT, SOAP, WSDL, Web Services and WCF Services.
• Experience on multiple Applications from concept to Deployment and Production Support.
• Leadership skills include ability to lead and motivate co-workers from all backgrounds, creative problem solving and solution-oriented work style, decisive and confident decision-making and in-depth proficiency with new technology trends.
• Participated in Peer Code Reviews.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

LAUSD, Los Angeles, CA                                                                                    Feb 2015 –Till Date    

Microsoft Dynamics CRM Developer

Responsibilities:

·         Involved in analyzing the Business Process, Requirements gathering and Project Planning.

·         Created Custom Entities, Custom attributes for individual Business Units in MS Dynamics CRM 2015 as per the Business Process.

·         Created Organization, Business Units, Teams and formed their relationships.

·         Created several client-side extensions using JavaScript, CSS and HTML.

·         Created a Custom Batch Job to import Employees Data from Oracle Database to MS CRM Application.

·         Developed Custom SSRS Reports and embedded into MS CRM Application under Custom Reports Category.

·         Customized Workflows and Plugins for automated processes based on the requirements from different departments to increase visibility and efficiency.

·         Developed Custom Service to provide extended functionalities to the common methods of CRM using WCF andCRM Web Service.

·         Created user accounts for every user who needs access to Dynamics 365 (online).

·         Enabled Exchange  folder tracking with folder tracking, users can simply drag email to an Exchange folder to track it automatically in Dynamics 365.

·         Replicate Microsoft Dynamics 365 (online) data to a Microsoft Azure SQL Database store

·         Consumed and Exposed Dynamics CRM APIs for Custom API development.

·         Responsible for Configuration of MS Dynamics CRM with Microsoft Outlook 2015.

·         Integrated Custom WCF Service with other applications.

·         Imported Contacts from existing application into MS Dynamics CRM 2015 using the WCF Service.

·         Worked on setting up relationship between System & Custom entities.

·         Customized client side validations and accessed data within the HTML controls using JavaScript.

•        Installed and Configured MS Dynamics CRM 2015 system, configured server instance for development and testing.

·         Used Advanced Find feature of MS Dynamics CRM 2015 and created multiple views of System entities.

·         Created Custom Dashboards and Reports for each Department.

·         Integrated MS CRM Application with SharePoint Application for Document Management.

·         Used Team Foundation Server to track Project Tracking and Defects Management.

·         Provided enough Support and Trainings to the End Users.

·         Performed Peer Code Reviews.

Environment: MS CRM 2015, C#.Net, Microsoft SQL Server 2012 and SharePoint

Xerox, Germantown, MD                                                                                                       Aug 2013 – Dec 2014

Microsoft Dynamics CRM Consultant

Responsibilities:

·         Client interaction to gather the Requirements.

·         Prepared Coding Standards Documents for JavaScript and C#.

·         Created Reusable Helpers for JavaScript, Plugins and Workflows.

·         Prepared High Level, Low Level Design Documents and Unit Testing Documents.

·         Design and Development of MS CRM Application Integration with Legacy System Using Scribe Insight Tool.

·         Created Custom Entities, Attributes and Relationships to meet the Business Requirements.

·         Customized CRM Forms using Java Script and Business Rules.

·         Consumed and Exposed Dynamics CRM APIs for Custom API development.

·         Customization and Configuration of Dashboards and Reports.

·         Customization and Configuration of Business Process Flows to meet the Business Requirements.

·         Customization and Configuration of Site Map using XrmToolbox.

·         Customization and Configuration of Ribbon using Ribbon Workbench Tool.

·         Developed Plug-ins and Custom Workflow Activities to meet the Business Requirements.

·         Integrated MS CRM Application with SharePoint Application for Document Management.

·         Created Teams and Security Roles to implement Role-based Forms.

·         Customization and Configuration of Sub Grids using HTML 5.

·         Implemented Logging Mechanism for Plug-ins and Workflows.

·         Used JIRA Tool to track the UAT and ProductionIssues.

·         Performed Peer Code Reviews.

Environment: MS CRM 2013, C#.Net, Microsoft SQL Server 2012, HTML 5, SCRIBE and SharePoint 2010

Farmers Insurance, Grand Rapids, MI                                                                                     Oct 2012 – Jul 2013

Microsoft Dynamics CRM Consultant

Responsibilities:

• Involved in analyzing the Business Process, Requirements gathering and Project Planning.
• Created Custom Entities, Custom attributes for individual Business Units in MS Dynamics CRM 2011 as per the Business Process.
• Created Reusable Helpers for JavaScript and Plugins.
• Involved in Development, Unit Testing and Integration Testing of most of the critical modules in this Project. 
• Customized Workflows and Plugins for automated processes based on the requirements from different departments to increase visibility and efficiency.
• Developed Custom Service to provide extended functionalities to the common methods of CRM using WCF andCRM Web Service.
• Consumed and Exposed Dynamics CRM APIs for Custom API development.
• Integrated Custom WCF Service with Legacy Applications.
• Worked on setting up relationship between System & Custom entities.
• Used Advanced Find feature of MS Dynamics CRM 2011 and created multiple views of System entities.
• Migrated MS CRM Application from 2011 to 2013.
• Performed Peer Code Reviews.

Environment: MS CRM 2011/2013, C#.Net and Microsoft SQL Server 2008 R2/2012

Verizon/Satyam Computer Services, Bangalore, India                                                    Jun 2011 – Aug 2012

Microsoft Dynamics CRM Consultant

Responsibilities:

• Involved in analyzing the Business Process, Requirements gathering and Project Planning.
• Created Custom Entities, Custom attributes for individual Business Units in MS Dynamics CRM 2011 as per the Business Process.
• Created Reusable Helpers for JavaScript and Plugins.
• Involved in Development, Unit Testing and Integration Testing of most of the critical modules in this Project. 
• Customized Workflows and Plugins for automated processes based on the requirements from different departments to increase visibility and efficiency.
• Developed Custom Service to provide extended functionalities to the common methods of CRM using WCF andCRM Web Service.
• Consumed and Exposed Dynamics CRM APIs for Custom API development.
• Integrated Custom WCF Service with Legacy Applications.
• Worked on setting up relationship between System & Custom entities.
• Used Advanced Find feature of MS Dynamics CRM 2011 and created multiple views of System entities.
• Performed Peer Code Reviews.

Environment: MS CRM 2011, C#.Net and Microsoft SQL Server 2008 R2/2012

ICICI Bank, Bangalore, India                                                                                                        Sep2008 – Jun 2011

.Net / SQL Developer

Responsibilities:

·         Served in developing the Front end GUI with ASP.NET and developed user controls for professional GUI.

·         Involved in building and consuming of web services dynamically from different sources with web referencing.

·         Developed and coded classes to modularize the application, for it to interface with the database and to display complex sets of data on various screens.

·         Added Server controls, Custom controls to enhance functionality to the ASP.NET pages.

·         Developed custom controls using AJAX.

·         Involved in design and development of Database and writing Stored Procedures, Creating Packages and complex queries in SQL.

·         Interacting with Business Analysts, Testers, Other developers, Offshore Team and Managers to deliver a Web based solution.

·         Involved in customizing coding solution for different modules in different representations.

·         Involved in deployment process and production support.

• Extensively used XML and dataset for accessing data form SQL Server 2008 database.
• Used Cross Tabs, Sub Reports, Formulas and Parameters in the reports.
• Generated Sales Reports for statistical analysis of data at user level using SSRS.

EDUCATION:

·         Bachelor of Technology from Jawaharlal Nehru Technological University