Vinay Reddy

  • MS Dynamics CRM Admin
  • Hartford, CT
  • Member Since Mar 16, 2023

Candidates About

 

Vinay Reddy

 

PROFESSIONAL SUMMARY:

 

·         8+ years in working with Sales, Marketing & Service modules of Microsoft Dynamics CRM 2013, 2015 (On-Premise and Online), 2016 (Online).

·         Experience in Customizing and Configuring Microsoft Dynamics CRM 2016, 2015, 2013. 
Comfortable in all aspects of the MS CRM development lifecycle. 

·         Worked with Agile Methodologies such as Extreme Programming, Scrum, Waterfall Methodologies and Design Patterns. 

·         Experience in MSCRM Data Integration towards import/export of data using SSIS and custom application development. 

·         Experiences in developing Web/Windows applications using C#, ASP.net, SQL Server and .Net Framework with strong knowledge of Object-Oriented concepts. 

·         Knowledge of Web Development skills like HTML, CSS, AJAX, XML, JQuery, JavaScript, and Visual Studio

·         Experience in using Plugins in various Events Pipeline. Like Pre-Validation, Pre-Operation, Post Operation.

·         Migrated & Integrated MSCRM System for entities like Products, Customers, Contacts, Sales Orders, Invoices using third party software(s) like SSIS. 

·         Experience in entire Software Development Life Cycle, Business requirements analysis, Design, Development and Testing various projects with Microsoft Technologies and as BI Developer. 

·         Worked on customizing entities, views, charts & dashboards.

·         Understanding of customizing CRM-UI with Sitemap and Ribbon work bench and working knowledge of CRM SDK. 

·         Experience in developing web based applications using ASP.Net using C#

·         various projects with Microsoft Technologies and as BI Developer. 

·         Experience in Analysis and design of the user interface element of software developments, preparing functional prototypes and in Code quality activities such as Unit Testing, Code Review and Implementation Reviews. 

·         Experience meeting and dealing with employees and clients of all levels of IT knowledge. 

·         Data migration and integration using Dynamics CRM tools. 

·         Competent in MS Dynamics CRM, C#, XML, Fetch XML, HTML5, CSS, JQuery and JavaScript, SQL Server, SSIS and SSRS

  • Ability to communicate effectively to clarify complex and sensitive information in working with developers for building a bridge between technical & non-technical personnel.

 

 

TECHNICAL SKILLS:

 

Key Skills Packages

Microsoft Dynamics 365 (Online), Microsoft Dynamics CRM 2016/2015/2013 (On-Premise), Microsoft Office, CA Clarity PPM, Microsoft Project, Visual Studio 2015 / 2013 / 2012, Team Foundation Server 2013 / 2012, JIRA, Rally, Visual Studio Online, Power BI, Visio, Microsoft SharePoint, Excel Power Pivot, Excel Power Map.

Programming

C, C++, C#, Core Java, HTML, XML.

Databases

SQL Server, MySQL, MS Access.

Data Tools

SSIS (SQL Server Integration Service), SSRS (SQL Server Reporting Service), Scribe.

Methodologies

Agile Scrum and Waterfall.

Engineering Management Skills

Project Management Incidence / Change / NOC Operations Mentorship, Training and Development Infrastructure/Application Monitoring Management and Support, Vendor Management.

 

EXPERIENCE:

 

MS Dynamics CRM Admin

Avanade -   Hartford, CT

September 2015 to Present

 

Responsibilities:

 

·         Responsible for requirements gathering, analysis, project planning, and resolving. 

·         Customized MS Dynamics CRM 2016 application based on the business requirements. 

·         Created Organizations, Business units, Teams and their relationships. 

·         Created and scheduled SSIS packages to pull data from SQL Server and exported to Excel Spreadsheets and vice versa.

·         Used SSIS Import data into the system using multiple sources.

·         Worked as per Sprint using Agile Methodology. 

·         Created Indexes in CRM tables to improve performance of Quick Find Views. 

·         Worked on Contact center with all the three modules Sales, Service and Marketing.

·         Designed process flow by using MS Visio.

·         Effectively integrated NAV system web services with a website for statistics and analysis.

·         Implemented customization in customized entities and forms (Ribbon, Sitemap and Web Resources). 

·         Used Pre-and Post-Events during Plugin Execution Phases for various complex Plugins.

·         Created Custom Entities, Custom attributes for individual business units in Dynamics CRM, per their business process Customized Workflows and Plugin for automated processes, based on requirement from sales and marketing department to increase visibility and efficiency. 

·         Development was done using agile methodology with daily scrums, and continuous integration using the SDLC process to deliver higher-quality software far more rapidly. 

·         Configured and Customized CRM using web based administration tools (form layout, workflow design, Web Resource). 

·         Worked on Entity Lists, Web forms, Web Pages and Entity Forms

·         Extensive experience in creating reports using Crystal Reports and SQL Server Reporting Services (SSRS). 

·         Collected existing infrastructure information including Active Directory, SQL Server, and Reporting Server instance for implementation of MS Dynamics CRM 2016 system. 

·         Developed complex reports using SSRS and deployed into MS CRM

·         Worked on supporting the Microsoft Dynamics CRM 2016 production environment and resolving the issues for CRM production environment. 

·         Worked on tablets and mobile platforms with CRM 2015/2016.

·         Worked on integration between Web-store and NAV.

·         Designed the web UI using C#, HTML5, JQuery, CSS.

·         Actively participated in daily scrum and defect triage meetings.

 

Environment: Microsoft CRM 2016, Microsoft .NET 4.5, C#, Visual studio 2015, JavaScript, JQuery, AJAX, LINQ, Entity Framework, SQL Server 2014, XRM Toolkit.

 

CRM Consultant

Georgia Department of Transportation -   Atlanta, GA

January 2013 to August 2015

 

Responsibilities: 

·         Attending daily Scrum and Stand-up meeting to follow up the technical use cases.

·         Created Custom Entities, Custom attributes for individual business units in MS Dynamics CRM, according to their business process Customized Workflows and Plug-in for automated processes, based on requirement from sales and marketing department to increase visibility and efficiency.

·         Used various report items like tables, sub report and charts to develop the reports in SSRS

·         Collaborate with other development staff to problem solve, implement solutions, perform code reviews and troubleshoot.

·         Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM 2015 system.

·         Worked with a team of stakeholders following the Agile Scrum software development process.

·         Developed and deployed the Custom workflow and plug-in assembly to the organization.

·         Customized the CRM form programming and form validations through Java script.

·         Building the CRM forms, screens, and views, as well as workflows and reports around the customer, needs for an interface.

·         Generated various reports with drilldowns, calculated members, dropdowns from the cubes by connecting to Analysis server from SSRS.

·         Business processes diagnostics and modeling data movements between MBS Dynamics NAV and MS CRM according to the client requirements.

·         Discussed the requirements with end user and propose solutions to achieve business goals. Generated Sales Reports for statistical analysis of data at user level using SSRS.

·         Applied the client side and server side scripting in the CRM.

·         Develop plug-ins to synchronize/update payment details to CRM system.

·         Created several plug-ins and workflows for enhancing the system and maintain data integrity.

·         Customized the Sitemap area and applied button functionality through Ribbon workbench tool.

 

Environment: Net 4.0, MS Dynamic CRM 2011/2013, C#.Net, AJAX, JSON, Agile, HTML, MS Visual Studio 2010, jQuery, Windows Application, SQL Server 2012, SSIS and SSRS.

 

MS CRM Developer/Administrator

AT&T -   Middletown, NJ

Sep 2011 to Dec 2012

 

Responsibilities

 

·         Analyzed the business requirements and advised feasible solutions to achieve business goals. 

·         Worked on Development Strategy with other developers. 

·         Used Scribe to Integrate the Customer details and Sales Information from Sound Bank to the MSCRM. 

·         Customized various system entities and created custom forms, custom fields, custom views etc. 

·         Created all the security roles and users accordingly in the system based on roles. 

·         Perform one to one requirements gathering session with Business users and prepared the Enhancements lists in-service Module. 

·         Design and Develop Complex ERM to describe the relation between Different custom and system entities. 

·         Worked with CRM SDK for customize the entities, Fields Forms etc. 

·         Developed workflows to automate various business processes

·         Developed Plug-ins in CRM to facilitate complex business rules and validate data, create events

·         Responsible for Providing redundancy and backup support for other team members. 

·         Responsible for preparing Functional Specification Documentation. 

·         Gathered a variety of data points for reporting services. 

·         Developed complex reports using SSRS and deployed into MS CRM

·         Developed ODATA endpoint on required entities in CRM. 

·         Developed Jscript libraries for various data validations and customizations. 

·         Designed the Security Model for the production environment. 

·         Created Dashboards, Views, Reports and Charts

·         Demonstrated proficiency with Microsoft .NET 3.5+ development using C#

·         Worked on the initial setup for the Production environment created Business Units, Roles and users, imported accounts and assigned ownership

·         Designed and created training material for the end-client. 

 

Environment: Microsoft Dynamics CRM 2011, CRM SDK, C#, XRM Toolbox, XML, Ribbon Workbench.

 

.Net Developer

USLS -   Houston, TX

June 2010 to August 2011

 

Responsibilities: 

·         Used Web forms for creating website using ASP.NET 3.0, C#.NET and created stored procedures to insert claim details into SQL 2008.

·         Developed various class modules using C#.NET for business layer.

·         Developed Data layer using C#.NET and ADO.NET objects, containing methods for common database tasks.

·         Implemented screens to view the account details and related information using ASP.Net Data Grid controls.

·         Implemented Caching, Client and Server side State Management techniques such as View state, Cookies, application and session throughout the projects using ASP.NET 3.0.

·         Developed User control for displaying menus and implemented various menu pages based on this control.

  • Created style sheet classes to use in front end asp.net pages using CSS and developed Master Pages for guidelines to navigate through the process.

·         Created stored procedures to build various reports using Crystal Reports.

·         Create, translate and integrate GIS data layers and digitize new data using a variety of software.

·         Created reports for viewing and analyzing their details, account information, payments using SSRS and SQL 2008.

·         Performed Unit testing and module testing for the modules assigned.

·         Integrated the developed modules with the application.

 

Environment: C#.NET, ASP.NET 3.0, SQL 2008, .NET Framework 3.0, web services, XML, HTML, CSS, ADO.NET, SOAP and HTTP, Windows2000 Server, GIS, Visual Source safe.

 

EDUCATION:

 

Master of Science in Computer Science                                                           GPA - 3.44(Dec 2009)

NCSU, USA.