Candidates About

SUMMARY OF QUALIFICATIONS

• Results-oriented technology executive, experienced in providing value through strong leadership, management and decision-making skills.  
• Diverse technical background in multiple roles spanning numerous areas of the software development and support lifecycle. 
• Skilled at building relationships with management teams and business teams.
• Demonstrated ability to convert business challenges into tangible solutions that leverage technology to build a competitive advantage.

TECHNICAL EXPERTISE

LINUX, UNIX, Windows

Software

ASP.Net, VB.Net, C#, SQL, Perl, Javascript, API/web services, Python, GIT, GITHUB, VSTS, SSIS, Shell Scripting Progress Relational Database, Progress 4GL, IIS, Webspeed, Crystal Reports

PROFESSIONAL EXPERIENCE

AM Trust (formerly The Covenant Group )                                                                                            2007 – Present

Software Engineer II

• Managing the design, development and testing programs for workers compensation software using .Net and SQL.
• Team lead on all aspects of our domestic claims system including forms design, month end processing and legal bill automation inside Workers Compensation / CPP systems.
• Train junior developers on coding practices and database structure.
• Assist build masters in build and releases inside VSTS

• Responsible for the overall maintenance, development and support of company database and software applications using Progress

• Responsible for converting new clients’ data into existing software by developing unique conversion programs

ClickFox                                                                                                                                                   2004 – 2007

Application Engineer

• Analyzed client data, system documentation and business objectives to gain understanding of clients’ IVR, web sites and wireless applications; included identifying data gaps, level of data granularity, and appropriate data translation strategies
• Modified company web site and designed customer information pages using HTML
• Developed log file translation specifications and designs
• Developed log file translation and model to comply with functional and technical standards using PERL
• Maintained client data, documentation and model repositories based on defined standards
• Wrote and modified LINUX shell scripts to automate in-house procedures
• Configured in-house software to represent user behavior based on customers’ converted data logs
• Provided professional consulting to clients regarding logging design and logging issues
• Developed and implemented test plans for new releases of software
• Setup and configured laptops with customers’ data for client interaction

The Covenant Group                                                                                                                            1999 - 2003

Programmer / Analyst

• Designed and developed in-house application for group health insurance using Progress v9; gathered specifications from users on functionality of existing system, assisted in setting up relational database, designed table structure, converted data from COBOL system into new system, wrote testing and implementing programs, created database tables, wrote reports using Report Builder
• Analyzed, interpreted, extracted, and manipulated data from previous TPA to current system using 4GL programming, data conversion software and MS Access
• Researched and recommended software for IVR system for group health insurance; worked with consultant to install and implement hardware and TADA software on NT server, designed and developed scripts to interact with database

• Developed software programs for workers compensation insurance using Progress v8 and v9; assigned projects, gathered specifications, wrote testing and implementing programs, created database tables, wrote reports using Report Builder, updated applications to interface with Windows 2000
• Developed reports for internet system application using Crystal Reports and SQL
• Resolved software and hardware issues relating to application; debugged programs, resolved printing and connectivity issues, worked with hardware department resolving issues concerning Windows 95/98/2000 and Progress database

WIKA Instrument Corporation                                                                                                                  1996 – 1999

Systems Administrator

·         Supervisor for the Information Systems department for manufacturing company; supervised three employees; managed projects, trained employees, evaluated and recommended hardware and software, analyzed and improved department procedures

• Developed IVR system for inventory lookup; designed and developed scripts to interact with database to provide inventory status on manufacturing parts

·         Administered UNIX, NT, Novell; installed and monitored NT 4.0 servers – Installed hard drives, patches, managed users and groups, responsible for system backup; DG/UX UNIX – wrote scripts using C shell for backups and maintenance on servers; added cron jobs for executing reports and maintenance programs, added users, printers; monitored system using remote process monitor; Novell – responsible for backup using Backup Exec

·         Maintained Progress database on UNIX server; managed dump and loads, index rebuilds, backup using cron commands to DAT tape drive

·         Responsible for developing and maintaining the bar coding equipment and software for the manufacturing plant

·         Developed web sites; upgraded to IIS 4.0, redesigned web site, improved functionality and made changes to existing pages using FrontPage; developed queries and pages for website using Webspeed that provided inventory lookups for customers and sales representatives

• Responsible for level 3 support of hardware and software for end users; repaired and setup computers, including laptops; added network cards, video cards, and hard drives; installed new software

·         Wrote new programs to be used with existing SYMIX applications using Progress v7; wrote reports for planning, accounting, engineering, and general manufacturing departments as needed using the 4GL

·         Maintained EDI system using Harbinger software; wrote programs to import data directly into the manufacturing system; wrote programs to export data into Harbinger software for transmit; responsible for maintaining Ansi standard for all programs

• Assisted MIS Director with projects including setting up UNIX server for Progress application; provided system administration to UNIX, Novell and NT, assist with Progress programming for end users

·         Managed PC and laptop troubleshooting and repair; managed new user setup of PCs and laptops for UNIX, NT and Novell; installed and upgraded hardware and software; maintained EDI computer for customers; maintained e-mail and internet access; maintained voice mail for customers including interactive inventory lookup; provided end user support on hardware and software; maintained backup for all operating systems

·         Developed training materials and taught classes for internet, software and email usage

CFI Proservices / Microbilt                                                                                                                       1994 – 1996

Application Specialist

• Developed enhancements to existing banking programs and fixed bugs relating to teller and new accounts applications; implemented software releases relating to host specifications; served as project leader for yearly software releases including supervising two people and managing timelines

·         Troubleshot and resolved connectivity problems to host systems using emulation packages; troubleshot and resolved problems relating to networks, hardware, software, host and gateway communication

EDUCATION

Kennesaw State College, Bachelors of Science Information System

RESUME ADDENDUM

INDUSTRY EXPERTISE

Healthcare                    

Finance                        

Manufacturing              

Insurance                     

Software                      

ROLES