Candidates About

Richard Rutenberg

Objective              Accomplished networking, systems and software engineer seeking to leverage extensive background in information technology as well as voice & data communications and software development through a permanent position.  

Summary             In 2014 I returned to Haverford Pennsylvania after working as a systems and networking engineer for Cisco Systems in Research Triangle Park, North Carolina.  I worked in Cisco TAC, HTTS (Advanced Services), and with CALO (Cisco Labs).  During my employment with Cisco Systems, I had the opportunity to work hands-on supporting the majority of their product lines including routing, switching, wireless, voice and collaboration, CMTS/broadband cable, Nexus data-center networking, security and network management. 

I provided professional services to other Cisco engineers as well as partners and customers that utilized Cisco's portfolio of network management products to operate and maintain their networks worldwide.

Since my return I've completed training for Entrepreneurship through University of the Arts at Corzo Center's Boot Camp.  I've been trained at Philadelphia’s NextFab to use next-generation digital design and fabrication technologies.   I am currently using these tools to renovate a 118 year old building in Bryn Mawr.

2016- 2017                                           Haverford College                                                            Haverford, PA

Network Engineer, Instructional & Information Technology Services

Responsible for the daily operation of a complex fiber optics network, Alcatel switching equipment, Fortinet firewalls, Juniper routers and related telecommunications gear.  As a network engineer I authored network monitoring software for status reporting and to push updates to campus equipment.  Updated Aruba wireless infrastructure & Active Directory integration.  Created network baselines for VOIP.  Extended network to accommodate 550 new POE phones.  Maintained campus power monitoring and backup systems.  Consistently resolved issues that others were unable to resolve. Entrusted with domain administrator privileges.

2015                                                       Global Internet Management                                         Bala Cynwyd, PA              

                Network and Systems Consultant

As a contractor for GIM I resolved exiting network and phone problems, documented systems, facilitated transfer or knowledge from existing staff to new staff, managed installation of network cabling for new buildings.  Setup Cisco Meraki firewall and wireless appliances. Built VMware ESXi 5.5 servers, created host for Nagios monitoring, built Asterisk/Elastix VOIP system. Integrated AWS hosted AD & DNS servers. Debugged AWS to S3 SQL backup issues.   Performed software development for IOS “MyWellness” app for use on Apple IOS v9.0. with Apple HealthKit (IOT device integration).

2011-2014                                                            Cisco Systems, Inc.                             Research Triangle Park, NC

                Engineer: Cisco TAC, Cisco HTTS -  Network Management Systems

Responsible for support of top customers such as fortune 100, foreign governments and agencies, service providers, carriers, and educational institutions.  Elected as Cisco Advanced Lab Operations (CALO) NMS team lab advocate, responsible for the operation of Cisco Advocacy Labs environment for the NMS team.    Submitted 49 defects of which 27 were validated. Resolved customer issues while receiving outstanding reviews. Worked on special projects such as the London Olympics and Presidential Debates.  Trained for supporting and implementation of Cisco Data Center Unified Fabric (Nexus 7k, 6k, 5k, 2k, 1k), Cisco Prime products portfolio and SNMP based NMS, EEM and IP SLA.  Supported service provider DHCP & DNS products.

    Completed Cisco Support Engineering training for the following products:

    Cisco NX-OS DCUFI v4.0: Implementing Cisco Data Center Unified Fabric

    Catastrophic Outage Planning/Response   Cisco Prime Collaboration 9.0

    Cisco Wireless Security Gateway 4.3           Cisco Prime Infrastructure (NCS 2.0)

    Cisco NAM PRIME NGA 1.0.2                    Cisco Network Registry (DNS & DHCP) (CNR 8.0)

    Cisco NCS 1.1 MR2                                        Connected Grid Design Suite

    Prime Infrastructure                                        Cisco Unified Operations Manager (CUOM)

    Prime Network 3.10                                        JabberGuest (JabberCloud)1.0

    Prime Provisioning 6.3/6.4                             Cisco Prime LMS 4.1/4.2

    Prime Assurance Manager 1.2                      Prime Performance Manager 1.3

    Prime Performance Manager 1.4                                 Cisco XR5.0.0 NCS 6008

    Data Center Network Manager (DCNM)    IPv4 / IPv6                                   

2010-2011                                            Cornell University                                                                             Ithaca, NY

                Network and System Consultant/Advisor

Documented equipment and processes to achieve a smooth handover to a newly reorganized department. Responsible for the operation of OSX Servers, XRAID storage, and Fibre Channel tape backup systems. Diagnosed problems with building wiring, switches, and routers. Made recommendations for new online and nearline systems for video production and archive.

2009                                                       The Vanguard Group                                                       Wayne, PA

                Enterprise Desktop Technical Services Tier III Engineer

Developed and implemented large scale operating system and application packaging and software distribution methodology utilizing JAMF Casper Suite. Implemented procedural systems to mirror existing SMS and SCCM infrastructure.  Created comprehensive mobile, workstation, and server security standards to ensure the confidentiality of company information. Following extensive evaluations of full disk encryption products, modeled software deployment processes to mirror existing Windows platform (SafeGuard Easy).  Authored software to integrate OS X into Windows Active Directory and Enterprise DFS. Evaluated existing hardware and software systems. Implemented new company standards for Macintosh sever, desktop, and laptop hardware.

                Supported Documentum, Quest, Centrify, & MAMP projects.

                Entrusted with full enterprise domain administrator privileges.

2007-2008                            Center for Literacy                                                                           Phila., PA

                Interim Director of Information Technology

Facilitated workspace development for Philadelphia classrooms and offices through implementation of network, printing, and system infrastructure.   Responsible for purchase and installation of private branch exchange for dynamic office servicing over a thousand students. Coordinated with telecom vendors to implement new hosted services such as VPN, IPSEC, and SIP based IP Centrex.  Evaluated existing hardware and software systems. Implemented new company standards for all server, desktop, and laptop hardware. Purchased and maintained new desktop computers. Secured remote access, backup, and recovery systems for Windows 2003 servers and Exchange mail.  Monitored and reported on infrastructure╒s operational status through the installation and configuration of Nagios, OTRS, and Zenos simple network management protocol (SNMP) tools.

2006-2007                                               IMR Group, Inc.                                                                   Chatham, PA
Director of Systems Development

Developed migration strategy and deployment plan to adapt existing patented communications applications to serve new business models. Directly accountable for hardware and software specifications for thin client kiosk and Internet based instant rebate systems for Home Depot and J&R Electronics.

Education             University of Northern Arizona - Computer Sciences, 1986.

                                Villanova University - Electrical Engineering, 1985.        

Technical Certifications 

Intel IPD Certified Reseller                                                                                Apple Certified Developer

Intel Advanced Network Reseller                                                     Apple Authorized Service Provider

Intel LanDesk Certified Engineer                                                     AT&T Authorized Data Services Agent

Intel Proshare Certified Engineer                                                      Worldcom Data Services Agent

Cisco Pro Certified Reseller                                                                               Netgear Authorized Reseller