Candidates About

SUMMARY

•          Six Sigma Green Belt Certified - 2009 

•          OSHA General Industry Safety and Health Certification - 2010

•          Dangerous Goods Transportation Compliance by Air (ICAO/IATA) - 2015

•          49 CFR & 172.704 Safety and Security Compliance - 2015

•          American Red Cross First Aid, CPR and AED Certification - 2015

SELECTED ACHIEVEMENTS

•        Lead Mobis Parts America’s Inbound Department to an increase in efficiency by an aggressive implementation of production standards per hour, while maintaining schedule compliance of inbound deliveries, and put away variances.

•        Lead UTi - BMW returns from a 15 day out of compliance processing window to a 3 day, within compliance window, by an promoting and adapting an intensive cross-training program, for assistance.

•        Start up and improvement of Third Party Logistics facility for Cintas Corporation, which increased annual revenue and decreased cost per unit via the following:

➢       Labor force - lean restructuring by professional recruiting methods for staff reduction of 30%

➢       Cycle time - reduction of 20% via process enhancements

➢       Quality - 30% improvement via inbound and outbound auditing

➢       Inventory - implemented system of consolidation and zoning, for a 360K annual savings

•        Provided support of services for Capital One Auto Finance, resulting in top 10% of loan origination and funding.

PROFESSIONAL EXPERIENCE

Operations Supervisor- (July, 2015 - present)

Mobis Parts America, Lancaster, TX

Providing continuous process improvements in safety, quality and production, while adhering to key performance indicators.

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•          Maintaining productive workforce through effective communication, consistency in temperament, and positive feedback.

•            Development of employees to maximize the daily operational standards of customer service, production, and quality.

•            Partnering with management and other departments to ensure all facility objectives and goals are met on a daily basis.

•            Assisting with the management of inventory accuracy of items to be picked and shipped for customer satisfaction.

•            Maintaining all employee time records for overall productivity as well as payroll.

Operations Manager - (2014 – 2015)

BMW Regional Distribution Center; (3PL) - Lancaster, TX

Management of UTi & Syncreon - BMW’s utilities and maintenance, receiving processes, and returns.

•          Working in conjunction with company and client safety resources to ensure best practices are in place, maintained and updated, as needed, to meet compliance standards with OSHA and DOT.

•          Administers and maintains a system of control to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters.

•          Administers thorough programs for maintaining standards of sanitation, maintenance, security, housekeeping, and safety of equipment, facilities, and processes in manner appropriate for client and company requirements.

Operations Supervisor- (Seasonal - October, 2013 - January, 2014)

Kohl’s Distribution Center - E-Commerce, Desoto, TX

Provided leadership of Kohl’s E-Commerce Distribution facility in inventory management, while adhering to KPI’s.

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•          Coordinated and adjusted workforce to execute the changes in objectives, in reaching daily goals and commitments.

•          Maintained open feedback all levels of management on service, efficiency, and employee performance.

•          Maintaining and communicating goals and objectives while adhering to UPH and CPU standards.

Operations Manager- (2008 - 2013)

XLC Services/Cintas, Desoto, TX

Provided customized, cost-effective solutions, for logistical challenges of a start up distribution center.

•          Developed and implemented strategic organizational plans to attain performance targets.

•          Performed root cause analysis at key customer locations, throughout the Supply Chain, to drive corrective action and improvements.

•          Implemented cost effective processes and procedures for inbound, inventory storage, and outbound improvements.

•          Strategically recruited and coordinated labor force to provide the best in safety, quality and efficiency for effective and continuously improved service delivery.

Accounts Supervisor - (2007 - 2008)

Capital One Auto Finance, Plano, TX

Facilitated strong partnerships with customers, dealers, and managers while providing a high level of support in the internal auto finance department.

•          Provided input in call center process improvements and participated in facility initiatives for increased effectiveness.

•          Verification of information to prevent fraudulent documentation and to ensure compliance with legal requirements.

•          Assisted in providing a process of collaboration of various servicing departments to establish a one call resolution for inbound and outbound communication. 

Manager - (2003 - 2015 … contractual)
Dun-All Cleaning Services, Sherman, TX

Management of environmental team in providing a safe and sanitary service of quality and efficiency.

•          Provided contractual negotiations, bid specifications and project management.

•          Coordinated work of staff and acted as liaison between company and contractors.

•          Maintained open communication to ensure clients, customers and business partners complete quality control.

Supervisor - Equipment Engineering/Manufacturing - (1999 -2003)

Texas Instruments, Dallas, TX

Supervision and coordination of labor force in providing the most cost effective means of production, process management and schedule compliance.

•          Managed projects and tasks for improvements in processes, production, and technology.

•          Increased equipment availability, utilization and output by reducing downtime associated with maintenance and production schedules.

•          Provided cycle time management, material planning, order fulfillment, and scrap reduction.

 EDUCATION

Austin College, Sherman, Texas

Business Administration - Bachelor of Arts

Physical Education - Bachelor of Arts