Candidates About

Reggie Lewis

PROFESSIONAL SUMMARY

Candidate is a Silicon Valley Engineer and the world’s first Apple Macintosh Test Engineer from 1982, specialized in Power BI Development, ServiceNow Applications Development, Interactive Dashboards, Incident Management, Remedy Development, SQL Azure, AWS-Amazon Redshift, Data Modeling, Marketing, JSON Data Blending, Tableau Development-Administration, Hadoop, Simba ODBC Drivers, Capacity Planning, Spotfire Development, Data Warehouse Development, Remote Desktop, Security, RSA Encryption, Data Analysis, Forecast Projections, Predictive Analysis, Cost Trends, End-User Training, Amazon Redshift, SQL Server, Network Administration, Server Installation, PC Repair, and has increased productivity and value in the business intelligence program by focusing operations on critical areas and applying specialized Filters, Sliders, Parameters, Map Charts, Heat Maps, and sorting in creating stunning dashboards and visualizations. My Power BI dashboards here: http://neutristar48.wixsite.com/visualization

Background: Certified Microsoft Partner & Apple Certified Engineer, providing ticketing systems, dashboard-scorecard development, graphs, scientific-statistical analysis, forecasting, spreadsheet development, complex formulas, defect tracking software development, virtualization, VMware, Citrix, cloud solutions, and database administration.

Performs the work of 6 engineers: 1). Requirements Gathering, 2). Design, 3). Documentation, 4). Development, 5). QA Testing, 6). Project Management, with 30 years’ experience in SDLC full software life-cycle deployment. Additionally, candidate holds top secret security clearance and has served 6 years in the U.S. Marine Corp. Reserve. Candidate’s other reports and dashboards may be viewed at: www.neutristar48.wix.com/investments

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

NeutriStar Consulting            Inc.                                                                             Jul 2013 to Present

Client: UNITED STATES DISTRICT COURT, NEW ORLEANS, LA

Position: Power BI Architect

• Set up Microsoft Power BI as a portal to ServiceNow tables.
• Developed ServiceNow claims handling applications for 6 lawfirms.
• Developed dashboards from 400,000 lawsuits in 2010 BP oil spill (DEEPWATER HORIZON).
• Gathered capacity planning and end-user requirements for KPI development.
• Setup Tableau Server as a portal to law suit claims tables.
• Developed SQL Azure data lakes for business intelligence analysis.

·         Developed Azure data factory, slicers, and schedulers.

·         Setup Tibco Spotfire as a portal to AWS, Amazon Redshift, and S3 Storage.

·         Performed systems administration, security, authentication, and Active Directory support.

• Developed geo-spatial graphs, map charts, heat maps using Tableau and Power BI.
• Developed executive KPI dashboards using Power BI from CSV files.
• Provided Power BI installation, configuration and administration.
• Set up secure report servers and published reports to Tableau Server.
• Provided secure data encryption using Citrix XenApp, and virtual machines.
• Provided Tableau training and developed curriculum for business intelligence team. 

NeutriStar Consulting            Inc.                                                                             May 2013 to June 2013

Client: Dolby Corp, San Francisco, CA

Position: Tableau ServiceNow Developer

• Developed ServiceNow applications using the Service Catalog module.
• Developed ServiceNow library request applications for HR dept.
• Developed executive reports and dashboards using Tableau and HANA.
• Performed data mapping, KPI dashboard development, and scorecard development.
• Performed Tableau administration, security, authentication, and Active Directory support.

NeutriStar Consulting            Inc.                                                                             Oct 2010 to Apr 2013

Client: Tyco Electronics, Atlanta, GA

Position: Spotfire-ServiceNow Developer

• Developed ServiceNow applications using the Asset Management module.
• Gathered business requirements for cell phone relay tower maintenance, & upgrades.
• Installed and administered SQL Server 2008R2 environment for Spotfire KPI Development.
• Developed enterprise data warehouse using SQL Server.
• Developed OLAP cubes, views, and reports for Production & Test.
• Created logical & physical data models using ERwin.
• Published dashboards using Spotfire Server, Crystal Reports, Xcelsius, Cognos.
• Developed business intelligence reports using Cognos, Crystal, Access, Excel.
• Managed multiple concurrent projects using Microsoft Project.
• Provided Tableau Training, User-Readiness, Support, Roll-Out and Go-Live preparation.
• Coordinated SCRUM sessions for and application development and bug fixes.
• Performed systems integration, SDLC, database metrics testing and defect tracking.
• Developed test plans, test cases and QA test scenarios using HP Quality Center.

NeutriStar Consulting Inc.                                                                             Sep 2006 to Sep 2010

Client: Blue Cross & Blue Shield, Baton Rouge, LA

Position: Technical Consultant

• Gathered business requirements and translated them into functional specifications conforming to HIPAA/NCPDP/IDC-9 standards.
• Developed custom Incident Management system using Microsoft Access.
• Translated requirements into functional & technical specifications.
• Performed systems administration, security, authentication, and Active Directory support.
• Developed OLAP reports, and dashboards using Tableau, SSRS, Xcelsius, BO, Crystal.
• Developed clinical trial reports using Cognos and Crystal Reports.
• Performed SAP BPC data analysis, data mining, and metrics analysis.
• Coordinated SCRUM meetings and JAD sessions.
• Provided project management of Quality Center projects through SharePoint portals.
• Performed and Fit Gap analysis, User-Readiness, Support and Go-Live preparation.
• Performed data modeling for customer service management web portals.
• Performed data conversions from Microsoft Access to SQL Server.
• Developed HP Quality Center projects for production and test environments.

NeutriStar Consulting            Inc.                                                                             Jan 2005 to Aug 2006

Client: Homeowners Loan Corp, Atlanta, GA

Position: Technical Consultant

·         Developed reports and dashboards using SSRS, Crystal, Access, BEx and Xcelsius.

• Gathered SOA functional requirements and developed technical specifications.
• Created physical data models and SQL Server databases using ERwin.
• Responsible for coordinating SCRUM sessions developers and testers.
• Developed functional specifications for mortgage loan servicing.
• Performed data analysis, data mining, and metrics analysis.
• Provided Fit Gap analysis. User Readiness, Support and Go-Live preparation.
• Provided business case development and testing using HP Quality Center.

Vertigo Inc., Mt. View, CA                                                                            Jun 2001 to Jan 2005

Position: Business Analyst-PM

• Gathered SOA functional and technical requirements for testing in an agile environment.
• Managed software development and QA testing for SQL search engine.
• Managed web-conferencing application development and testing process.
• Developed test plans for testers to execute regression tests on daily software builds.
• Performed Fit Gap analysis. User-Readiness, Support and Go-Live preparation.
• Coordinated JAD sessions for software development and bug fixes.
• Developed reports for shareholders using Oracle, Crystal Reports and MS Access.

NeutriStar Consulting                                                                                                Mar 2000 to May 2001

Client: Zenith Labs, San Jose, CA

Position: QA Manager

• Gathered business requirements and translated them into technical specifications.
• Set up streamed video broadcast hub.
• Tested software builds on digital cable set-top-boxes.
• Developed documentation, business processes and Crystal Reports.

Seiko Instruments, San Jose, CA                                                                               Jan 1999 to Feb 2000

Position: QA Manager

• Gathered functional requirements.

• Set up QA test lab and networks for color printer and driver testing.
• Tested on DOS, Windows, Solaris, UNIX, Apple, and Silicon Graphics platforms.
• Developed custom bug tracking & reporting applications in Microsoft Access.

KLA/Tencor,  San Jose, CA                                                                         Jul 1997 to Jan 1999

Position: QA Business Analyst-PM

• Gathered functional requirements for thin-film measuring systems.
• Developed test plans, automated tests, and database schemas.
• Developed Excel VBA applications for ETL.
• Developed daily Excel reports consisting of charts, graphs & dashboards.

3Com Corp, Mt. View, CA                                                                            Aug 1995 to Jun 1997 

Position: Network Test Engineer

• Performed manual & automated tests of PCMCIA network adapter cards.
• Tested on Novell NetWare, LAN Manager, DOS, Windows and OS/2.
• Set up Cisco hubs and routers for BIOS testing and functional testing using MS Test.

Apple Computer Inc., Cupertino, CA                                                                                    Apr 1992 to Jul 1995

Position: Sr. Test Engineer

• Developed manual and automated tests for PowerTalk, world’s first email application.
• Executed functional tests and regression tests using Virtual User and QA Partner.
• Performed software and hardware integration tests on all Macintosh systems.

GTE SpaceNet Corp, Mt. View, CA                                                                                      Jun 1988 to Mar 1992

Position: QA Engineer

• Performed testing of video-conferencing and satellite data access systems.
• Provided testing on UNIX and proprietary DOS systems.
• Developed test plans and executed functional tests of up-converters and down-converters.

Apple Computer Inc., Sunnyvale, CA                                                                                    Oct 1982 to May 1988

Position: Test Engineer

• Developed manual tests for the first line of 128K, 256K 512K Apple Macintosh systems.
• Executed functional tests of Mac Paint, Word, and performed User Acceptance Tests.
• Performed software and hardware integration tests of Apple II & Apple III systems.

EDUCATION

Heald Business College, B.S. degree in Computer Science & Business Administration

San Francisco, CA   1978-1982                                                                                                    

De Anza College, Cupertino, CA – Statistical Quality Control Certification  1984-1985                                                                                                                                     

U.S. Marine Corps Reserve, Electronic Systems Specialist, San Bruno, CA    1977-1983