Candidates About

Rama Nandiwada

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Professional Summary

Accomplished Technical Product Leader at executive roles with proven track record of implementation and promoting product value, positioning, and strategy.

In-depth experience at every phase of product life cycle from concept to launch:

o   Entrepreneurial experience and business aptitude to balance product planning with marketing and funding goals, budget, technology, timelines and stake holder priorities.

o   Strong record of owning, planning, designing and implementing innovative products and managing globally dispersed cross-functional teams and improving team productivity.

o   Effective use of Agile processes, research, data, analysis and analytics in product life cycle to launch products to market on time and under budget.

o   Superb technical, marketing and business communication skills (written/verbal), to create clear requirements, presentations, coordination and client relations.

o   Global Technical Project Management and cross-functional team management experience

Education:

o   MBA in Entrepreneurship and HR from Babson, Wellesley, MA

o   Master’s in computer applications from NIITW

Functional Expertise:

o   Cloud (Big Data, SaaS, PaaS, Storage, Hosting, Subscriptions, Metering, Security),

o   Employee Benefits, Mobility, HR, Workforce, Compliance, Legal

o   Mobile (M-Commerce, Mobile Payments, Mobile UX, Virtual Currency, IOT),

o   Content Management Systems (CMS, Portals, Education, Video Streaming, Inventory, HR),

o   E-Commerce (B2B, B2C, Supply Chain, Retail, Electronic Funds, Payments, Localization),

o   Marketing Technologies (Data Collection, Online/Mobile Campaigns, Analytics, BI)

o   Customer Relations Management (Registration, Bill-Pay, B­usiness processes)

o   Banking, Finance, Mortgage, Manufacturing, Insurance and Services.

Social Profile:  https://www.linkedin.com/in/rama-nandiwada-chivakula

Professional Experience

Product MANAGER | Consultant | MA| 06-2013 to Now

As a Subject Matter Expert, provided Product Strategy, Marketing Strategy, Product Roadmap, User Centric Product Features, Agile, Business Analysis, Research and Product Implementation services to many companies.

Success Stories:

o   Commuter Benefits: Provided product strategy for entering mobility industry by extending existing employee benefits product. Recommended launch plan with potential beta customers. Suggested innovative technologies, user-centric design ideas, and processes for the new SaaS product. Created new requirements and design to create and integrate HR portal to improve marketability of the product to the target audience and gain competitive advantage.

o   Modus Link: Established overall strategy to launch Modus Link’s new Cloud SaaS Solution for Subscription based services, Licensing Management and IOT Analytics. Created a robust marketing plan with Go-to-market Strategy, Positioning, Packaging, Pricing, based on Product Technical Capabilities, Competitive Analysis, Data Analysis. Recommended product features, packaging improvement for pricing. Recommended private and public cloud services by regions. Product to be launched soon: http://www.moduslink.com/solutions/iot-services/

o   Epsilon: Managed Product Strategy, Roadmap, Requirements, Wireframes, User Experience, Test Strategy and Product Delivery for B2B and B2C campaigns, analytics and integrations.

With effective communications and planning, aligned and managed six accounts of Dell (EMEA, US, Canada, UK, APAC, Brazil) for email and mobile campaigns and resolved conflicts over core product enhancements, regional business/legal/stake-holder priorities and customizations.

Helped establish user acquisition strategies; helped optimize marketing campaigns using A/B testing, conversion tracking, and marketing attribution; helped improve email deliverability 

Presented suggestions for improvement to senior management with trends spotted from sales reports, feedbacks gathered form user testing, and results analyzed from A/B testing

Introduced and implemented Agile for Dell projects, moved delivery to Agile within 3 months, trained cross-functional teams. Reduced lags in resource allocation and customer sign-offs by 20 days.

Dell-  Employee/Merchant Purchase Programs, Analytics, and campaigns (US, Canada, UK, Brazil and EMEA): http://dell.com/epp & http://dell.com/mpp , Dell - VIP Club and E-Commerce Integration (UK, Ireland and Germany):  http://www.dell.com/learn/ie/en/ieepp1/campaigns/epp-home-page-ie

Founder & VP - Product Management |IT Shore| NATICK, MA| 05-2006 to 03-2013

Found and lead the company as a sole proprietor with unique total product life cycle services from concept to launch and from branding to pre-sales.

o   Lead 20 client products (6 clients in parallel) from concept to launch in all phases of product life cycle with view on the marketing, funding strategy and planning.

o   Adopted Agile methodology in the product life cycle with big view on marketing of new products to minimize budget for researching markets by 30% and time to market by 40%.

o   Leveraged global resources and partnerships to deliver products in 40% less budget and managed all vendor relations.

o   Increased revenues by 15% by hosting dedicated servers, Amazon AWS servers, private/public cloud servers to clients at partner companies.

o   Hired 24-member A+ team plus contractors and minimized employee turnaround through leadership and motivation. Managed Hiring to Firing, Training to appraisals.

o   Managed product life cycle from concept through launch, including marketing requirements, pricing, wireframes, site maps, design, specifications, development, quality assurance, usability (A/B) testing, user acquisition, customers, and sales.

o   Managed IT Shore branding, business development, trade shows, presentations and operations with over-flowing sales pipeline.

Success Stories:

o   Looking Glass: Open source Real-time Secure Video SaaS Product on cloud to conduct secure mock-jury trials for defense attorneys using mobile technology. The product became a huge success and disruptive SaaS offering in legal industry due to go-to-market strategy of using Adobe Technology. In built content management, social media, public relations, reporting and accounting modules made this product a breeze for non-technical legal professionals. A new company was spanned with the success of this product. http://www.lg-juries.com

o   TYE: Educational Content management system for TIE-Boston’s program on entrepreneurship and business plans for school students. Product virtually automated the real time manual process. Product went live in record speed of three months. http://tye-boston.org

o   Ruelala: PaaS mobile platform to create online shops, pro shops and Yahoo mobile shops. Platform was well thoughtfully built to enable configurations and customizations with ease for mobile payments. It was a technically challenging research product in early mobile payments era as an extension to E-commerce. Metering for Storage and Usage was implemented to provide infrastructure to non-technical clients using Open stack. www.ruelala.com

o   Law Offices: New secure web solution to automates the mortgage modifications and protect clients from foreclosures under HAMP. The product was created to automate entire legal process from accepting new client to faxing modifications to mortgage lenders by reducing total turnaround time by 30 days.  www.zaklawoffices.com

o   HR Intranet: Implemented HR intranet for startups to automate the process of hiring, on-boarding, training and pay roll. Content management and process automation is achieved for organizing HR policies, forms and the processes.

o   New Balance: Innovative solution to integrate Lotus Notes Emails with Blackberries reduce seven-layer approval time of a new batch by five days.  www.newbalance.com

GLOBAL PROJECT MANAGER – DEV/qa |MA| 09-1997 TO 04-2006

o   Lead global teams as a project manager in professional services.

o   Provided hands-on solutions, java development and quality assurance to many clients and their clients.

o   Provided pre-sales presentations of products and on-site technical support.

Success Stories:

o   Siebel/Oracle:  Worked in professional services of Siebel/Oracle CRM products in document management, finance, customer billing and banking. Managed many clients for collecting requirements, quality assurance services, performance analysis, on-site support. Managed the process of migrations from eDocs to Siebel CRM and then to Oracle CRM Coordinated outsourced Virtusa team in Sri Lanka to deliver the work to clients like Banco Popular, Verizon, and NStar.

o   Novell: Worked as Java developer in quality assurance to develop performance testing tools for SaaS solutions, integrations, and web services.  Individual role while doing MBA at Babson.

o   EMC: As early member of Centera team, designed and developed first cloud storage solution after 9-11. Performed many managerial, technical roles in Storage, Data Visualization, Performance Analysis of Data across SDN, Secure Networking and Cloud Computing Solutions. Managed bringing knowledge from an acquired company File Pool in Belgium and on-boarded 200+ team. Provided customer support and pre-sales technical presentations for beta-customers.  Managed and Set Linux clusters, Cloud Infrastructure, and Network Latency for Performance Testing.

o   Chase: As a Java architect and developer, worked in the Fast Lane program. Developed Security, Accounting, and Banking Integrations modules.

o   Wipro: As a Global Project Manager, worked on-site with customer by leading Java development and quality teams from back office in India. Travelled to customers to collect requirements, provide integrations and technical support for E-Commerce, Content Management, Credit Card Integration, Security, and Storage.  Provided CMM and ISO-9000 quality audit support. Worked with clients like Open Market, Inso, Addison Wesley Longman, Visa, Tektronix, Ericson, Sony and so on.

o   Satyam: Managed technical team to develop tools for Euro Currency and Y2K. Worked as off-shore coordinator for Dutch Bank. Implemented CMM-5 and ISO Processes and facilitated audits.

Proficient in Microsoft Suite, Share point, JIRA, Databases (Relational & Flat), Sales force and many business, process and technology tools. Certified Scrum Product Owner.