Candidates About

 Chaitali Gohel

Summary

•          Passionate about products, demonstrated highly tactical thinking, ability to make business decisions, customer interactions and development of product vision.

•          Extensive industry experience ranging from Software Development, Consulting, Marketing and Product Management. Worked in big corporations and also aggressive start ups.

•          Working in SAP’s Chief Design Officer’s team and closely with UX designers, GTM and Developers on an everyday basis on SAP’s latest innovative products with award winning designs.

Skills

Work Experience

Product Manager/ Product Owner/ UI Implementation, SAP                               Jan 2015 – till date

·         Implement the most cost effective cloud solution to effectively engage with customers, collect feedback and reduce churn.

·         Working on creating machine learning neural networks to learn from the user interaction data and image recognition in BUILD and able to eventually predict user’s behavior based on deep learning algorithms.

·         Organized User Research Study with focus group over 3 weeks’ period, approx. 10 people per session with all going through Design Thinking session & with product bring their ideas to life.

·         Experience in Competitive Analysis of third party & internal tools. Integration of the third party tool with the product, own the entire story line of the feature.

·         Redesigned the initial BUILD onboarding page to incorporate customers feedback.

·         Analysis and elaboration of features to align with the product’s golden path. Incorporate and prioritize inputs from from the GoToMarket and User Research team for product backlog.

·         Performing PoC for Machine Learning to automate user’s feedback as per predictive analysis

·         Core member for Launch of Beta 4 & 5 and soon releasing the product for GA. Showcased the product and new release features to Customers and internal stakeholders. Lead Presentations and Demos of the Product at Sapphire & Tech Ed.

Supporting live beta customers, as of now Beta 5 Splash has 17,000 customers.

·         As a product owner performed product prioritization, backlog maintenance & feature decisions

·         Provided training, demos and support to internal SAP teams .Introduced Standford University Students to BUILD product and support them during creation of apps. Also part of University Alliance, SAP InnoJam and San Francisco State University demos.

Product Marketing, Rockliffe                                                                                                August 2010 –Nov 2010

•          Rockliffe specializes in Blackberry apps, and has popular mail service called Mailsite.

•          As Marketing member I raised awareness of the company’s products by traditional Event management and setting up booths in various school campuses.

•          On Digitial marketing front – we did analysis on various Online marketing medias available and realizing the best ROI/investment activities - including ads on Facebook, Google Adworks & other social networking sites.

•          Kept online media like Facebook, Twitter and LinkedIn up to date with updates, monitoring forums and review blogs for AstraSync and Blackberry.

•          Analyze user data and perform Predictive Analysis for marketing strategy as per market trends.

•          Creating surveys and gathering data from current customers to improve on the product and services.

•          Monitor and keeping up-to-date with the latest news about blackberry, apps and competitors, create report on it and present to management on weekly basis for making sure we are on the right track and any changes required in overall Product Strategy and Roadmap.

Software Engineer, SAP                                                                                                                July 2011 – June 2015

·         Senior Developer – BUILD

BUILD is a collaborative design tool that enables non-technical users to create interactive prototypes with realistic sample data, making it easier to capture more accurate user feedback and jump-start development. This tool is developed using MEAN stack and open source UI5 technology.

·         Senior UI Developer– Successfactors People Profile

Implemented a cloud based application on top of existing complex SuccessFactors framework using open source SAPUI5. The application would allow users to access the employees profiles on any device, mobile, tablets or desktop. This award wining design created simplified and unified view for various modules of HR.

·         UI Developer– SAP Fiori

SAP Fiori is cloud application which runs on any device developed on UI5 technology, used for simplifying the way user interacts with various SAP ERP functions. Enhancing User Experience, developing the interface user friendly, intuitive & simple to use as a goal.

Core team member of SAP Fiori launch in 2013. Speaker for SAP Fiori introduction at SAPPHIRE and other conferences and events. Awarded MVP for this product.

·         UI Developer in SAP Spend Performance Management and EPM

Working closely with current team to deliver Enterprise class analytical software based on in-memory/HANA based technologies a variety of SAP's traditional technologies.              

Successfully integrated the first implementation of automation framework for the SPM product using QA automation in Selenium. It was a benchmark for quality in the team, recognized as great achievement in the team.

·         Intern ambassador for the SAP Palo Alto headquarters and role includes helping new interns getting on board, organize events for interns to socialize, find answers, learn about other teams & opportunities with in SAP.

Technical Consultant, Accenture and Insight              May 2011 – July 2011, July 2007 – July 2009

•          Provided solutions to client issues, designed programs, proposed solutions to the clients and developed programs in SAP ABAP, provided training and support for implementation to clients.

•          Coordinate with other internal teams including SAP administration, Quality Assurance and Production Support.

•          Created a Proof of Concept to exponentially increase speed of SAP Pricing calculations which involved knowledge of SAP ABAP, C, computer high performance hardware and NVIDIA CUDA programming language.

•          Worked on SAP APO (SCM) Demand Planning, Production Planning and Detail Scheduling modules, involved in forecasting & planning sales as per the trends in historical data from SAP BW, creating process orders, maintaining the smooth flow of operations between SAP APO, R/3 & BW, run various planning algorithms for capacity planning and granular level planning.