Candidates About

 

Steven Jennings         

Summary:

Program and Project Management

Project management methodologies - Six Sigma - ISO - PMBOK - ITIL/ PMI Member

·         Results-driven IT Programs/Project Manager with over eighteen years of experience in project deployment for data center relocation and refresh servers projects, implementations and upgrades in the IT infrastructure field within the following environments development, system integration testing, user acceptance testing and production domains.

·         Have a track record of consistently completing projects without budget plus margin variances.

·         Provide high energy, dedication and leadership to team members with approachable soft skills to maintain project milestones and deadlines.

·         Managing project artifacts for this program which will reduce risk by eliminating elevated account usage by unregistered and non-approved subjects. The focused system platforms include Unix/Linux and mainframe systems.

·         Managed and administrated Security Card Access Management system (CISAM) accounts for joint mainframe and distributed client server environment regions for United States, United Kingdom and Ireland network.

 

Professional Development/Education:

CJIS*Criminal Justice Information System Certified until 6/2019.

Cisco CCNA/CCNP Program, IT University Online: Present

Former Member of PMI

CISSP ISC2, Intense School

BSB/ E-Business, University of Phoenix * classes attended.

Cisco Certified Professional, Learning Tree,

Former ISO-9001 Certified Internal Auditor, Skill Path

Discipline in Computer Science, Strayer University, Washington, DC: 1984

 

Professional Experience:

SC State Department of Administration Columbia, SC                                                           11/2016 -12/2017

Hired as Enterprise Project Manager supporting the State of South Carolina assigned within the Division of Technology Operations IT Planning and Administration unit as a direct support resource for the DTO Project Director. Working with limited supervision, manages and coordinates strategic and tactical assignments and project management activities associated with state-wide enterprise level and agency-level information technology initiatives directed from the Division of Technology Operations and/or the Department of Administration. Coordinates project activities, deliverables, and deadlines with the Department of Administration's Program Management Office, Division of Information Security, Enterprise Privacy Office, other state agencies, and with private sector professionals.  Supporting SANS 20 controls project, POA&M interviews and creation for IRS 1075 Safeguard Findings for SC Department of Revenue and SC Department of Social Services (Health Services and Child Support Services) worked with agency security CISO team, NIST 800-53 controls, SC Department of Probation, Parole and Pardon servers/applications and NAS migrations for statewide locations. Managed SC First Steps laptop rollout for headquarters Early Head Start and 4K staff team at headquarters in Columbia, SC.

 

Daily Duties / Responsibilities:

Assists with management of state-level enterprise projects directly related to execution of the state's strategic information technology plan. Serves as DTO's project manager for assigned projects. Uses project management methodologies from inception through completion. Responsible for managing projects and for coordinating with private sector professional project managers of assigned projects. Also, responsible for internal tracking of state resources, project schedules, project deliverables, and for producing regular status updates and reports to management. Chaired weekly and bi-weekly team meetings with migration vendor Coeur Group, Agency executive leadership and technical subject matter experts. Ensured project artifacts charters, change request, project close-out for each project in a timely and orderly manner with documentation of lessons learned and archiving of essential project documentation stored within SharePoint repository managed team project portal.

 

TIAA (Teacher’s Insurance and Annuity Association)  Sr. IAM Project Manager Charlotte, NC 12/2015 – 11/2016                                         

I supported TIAA Production Services as Sr.Identity Access (IAM) Infrastructure project manager as leader of several projects leading all senior project management activities. This includes the delivery management of the day-to-day management and oversight of the team as well as strategic planning. Managed facilitation of strategic planning and of in-flight run projects within the managed CorpFTP project working with lead and senior management planning, designing and brainstorming deployment rollout solution for Sterling File Gateway SFTP solution and Gen1 FTP migrations form Charlotte, NC and Broomfield, CO. for enterprise customer internal and external file transfer process environments due to security compliance risk MAP items.  Managed Wave 5 and Wave 8 Oracle (AIX, Linux) Exadata/Delphix database migrations held weekly status meetings with enterprise application owners and application teams discussing migration schedules for all environments low level and production platforms.

Responsibilities:

Manages client interaction and expectations regarding network infrastructure delivery efforts and services in the core competency area of LAN, Middleware, and Data Center networks along with network monitoring and management.

Understanding of how customer needs relate to project issues, technical solutions and owning and managing technical risks for products and services.

I provided leadership as a single point of contact and focal point for technology integration networking and security projects. Developing relationships and managing across functional areas and orchestrating continual service improvement amongst infrastructure teams.

 

Columbia Protection Agency (CPA), Columbia, SC                                                                            1/2010 – Present

IT Security Project Manager

Management of contractual RFP and bids for security contracts for regional security assignments with vendors and executive project. Managed and oversee all operational and administrative functions of the contract and serve as a point of contact for the client. Overall responsibility for all contract deliverables, contract compliance, and the direct supervision of all CPA officers under contract with the authority to act on behalf of CPA. The CM ensures the contract is operating according to contract requirements awarded and assignment by clients.

 

Bank of America/Card Services (The Brixton Group) Charlotte, NC                                                      7/2014 - 12/2014

Data Communications Project Manager

·         Hands-on with IAM provisioning access process for LINUX/UNIX RHEL v6.5 and AIX IBM Direct Connect server platforms creating encryptions, user accounts, directory and file access for inbox and outbound directories for Frontend and Backend servers for test, development and production environments.

·         Managed and tracking all SFTP and VPN customers migrated to new platform and reporting weekly to CIO and VP of IT working with limited supervision. Working with customers executive management leaders, functional IT managers and 3rd party vendors to scheduled migration and provide requirement information during kick-off meetings chairing conference and screen share meetings.

 

Bank of America Charlotte, NC                                                                                                            5/2013 - 12/2013

Identity Access Management Sr. Project Manager/Business Analyst

·         Managing and designing Service/ Shared accounts project deployment processes utilizing the following tools for research, status and analysts; Translator, Remote Service Manager, Application Tool, VISO, MS Office suite and MS Project 2010. Working with LOB program risk partners chairing touch base meetings, that will influence and gain commitment for deployment strategies and timeline dates for deliverables.

·         Design, creating, managing and maintaining project schedules in Microsoft project and Excel 2007 documents. Managing responsibilities for program covers the following regions Americas, EMEA and Asia Pacific security management for Hitachi ID Privileged Access Manager (HiPAM) which is a system for securing access to privileged accounts. Integrating this process which regularly randomizing privileged passwords on workstations,

·         Chaired meetings with senior management, service delivery management, corporate communications and CIO executive teams on project communication notifications process and project deployment schedules for enterprise network service and shared ID accounts ownership attestation process. And direct user community to Management Service Policy registration processes.

·         Supporting November 2013 integrated release as tester for Access Resource Management (ARM) implementation within User Acceptance Test (UAT) and Production (Prod) environments in role as requestor. Tasks included requesting mainframe application access for Infrastructure resources. Also, requested Active Directory request access for domains and application security module access. Testing control module registration from application inventory owner view and control module from designated primary owner view. Tracking testing validation of questionnaire fields and functionality being deployed within Prod and UAT environments for the ARM and HiPAM tools. Following steps and results of user case scenarios informing lead test manager of any passing status or failure errors requiring modification or clarification.

 

Bank of America/ Accenture (Brixton), Charlotte, NC                                                                            6/2010 - 10/2012

Card Services IAM Security /Enterprise Release Project Manager

·         Six Sigma methodology (Define, Measure, Analyze, Improve, and Control) and Bank of America (BOA) proprietary process standards (ECMS). Facilitated weekly database analyst and data engineering team meetings. Responsible for project management of database refresh scheduling for North America and European development and system integration management testing environments. Including all retrofits and forward fits of environment release environments. Distributed UX/CX guidelines for system security objects. Reviewing and communicating environment risks to LOBs and release teams on database environments stability of data, performing incident management and service delivery reporting to LOBs management and project teams.

·         Release and industry compliance projects online banking e-commerce, PA-DSS, secure online credit card transactions, provided security processes for relational databases (Sybase, Informix, Oracle/WebLogic).

·         Management of all phases within enterprise program phases (initiation, planning, design, build-out, test, implementation, monitoring, close-out, and lesson learned.) Platforms. Managed all provisioning and deactivation for so mainframe CICS/TSO and AD/ SSO domain user account usage RBAC, groups and policy administration and management. Managed Common Vulnerabilities and Exposures (CVE) registry listing, SOX and Dodd-Franks compliance process tracking for environmental provisioning for database environments objects and subjects. Managed provisioning request processing for servers (Linus, Unix/RHEL and Windows OS), storage (LUN) and DR for enterprise network insuring engineering and development teams had accurate patching standard versions.

 

Wells Fargo, Charlotte, NC                                                                                                                  11/ 2009 - 5/2010

Technical Program Manager

·         Member of Treasury Infrastructure Integration Program (TIIP) Delivery Services TPM team supporting Wells Fargo West. Role as TPM simultaneously managing multiple projects supporting and managing the following Design and Engineering, Operation Systems engineers, Middleware, Business Continuity, LOB applications development and support teams.

·         Tracking project deliverables and tasks utilizing MS Office Suite products, MS Project, and Wells Fargo proprietary tools (Shared Services Offering, Remedy P2k, Change Management, Work Requests and Service Request system.). Tracked and attended risk management meetings depending upon if coding or build deliverables required mitigation. Managed IP addresses documents for F5 load balance environments.

·         Facilitator of weekly status reporting, special meetings, performing Kick –Off meetings for project initialization. And provide weekly status reporting updates to PMO and LOB leadership following PMBOK and ITIL.v3 methodology and framework best practices for communications and performance of service project counter measure reporting status.

·          

Bank of America/Modis, Charlotte, NC                                                                                        3/2008 - 2/2009

Technical Project Manager / Business Analyst

·         Member of Global Securities and Trust Services (GSTS) management team located at Bank of America corporate in Charlotte, NC. Supporting LaSalle GTS Mortgage Securitization Services (MSS) Project. Planned, documented and tracked relocation processes for all applications and physical and virtual servers within the LaSalle infrastructure. Environment platforms MS Servers, UNIX/LINUX, VMware, WebSphere, Solaris, Oracle/WebLogic, IBM AIX servers and IBM mainframe platforms. Management of middleware dynamic cluster workload nodes design setup for migration into enterprise Bank of America Corporation data centers infrastructure environments.

·         Managed and designed project plans for data center migration for all applications and devices such as servers, storage and transaction landing zones for data to 3rd party vendors requiring mortgage services reporting information for financial reporting.

·         Six Sigma methodology (Define, Measure, Analyze, Improve, and Control) and Bank of America (BOA) proprietary process standards (ECMS). Facilitated weekly TAR status reports on issues, defects and risk to PMO, Network Security process, RACI and providing weekly 4 block status reporting to PMO.

·         Coordinated resources within and across projects Line of Businesses (LOB(s)) and had matrix management responsibility for domestic USA and international European Union (EU) associates for the LaSalle Banking data centers project performing Business Analysis of all applications and hardware resources.

·         Capacity planning inventory management for all LaSalle Tustin data center applications and servers being migrated into Bank of America enterprise network. Managed data center migrations schedule for all critical applications and BAU applications into new enterprise environments (Production, Development and System Integration) and Disaster recovery platform planning for Business Continuity.

·         Assisted PMO with tracking and managing project utilizing Clarity and ECMS process milestones and activities (LOB business case, management checkpoints, baseline and tollgate process) also gathered data for FEMA Project Risk Score (Impact x Probability) test plan and migration approach strategy with developer and network engineer teams. Continued tracking of all phases ECMS/DMACI phases within MS project plan and creation of requirements documentation such as BRD, developed detailed impact assessment material for project using work flow process.

·         Documented Business Continuity Plan materials to address Disaster Recovery offsite path of critical business operations to reduce impact of loss of business process functions to customers and employees. This entailed the data gathering and document creation for the following processes:

·         Disaster Recovery Declaration Process.

·         Also, supported and provided enterprise applications status report presentations to stakeholders, clients and project management teams. Utilizing Clarity, SharePoint (Live Link), weekly 4-blocker status report, bubble charts, milestone reports created HLD/LLD (VISIO/PowerPoint) documents.

 

 

 

 

Wachovia, Charlotte, NC                                                                                                                       8/2007 - 12/2007

Project Manager

·         Managed project plans resource schedule assignments for project deliverables and RACI requirements.

·         Facilitated weekly and daily project team communication meetings on project status, cost, and changes.

·         Managed TAR Reports for risks management and data mined for project forecasting data information

·         Performed 4-block weekly status reporting updates, Performa reports and risk management reporting.

·         Engaged executive legal attorneys and facilitated meetings on internal corporate and federal data storage retention requirements. Tracked project status with MS Project, MS Office suite and Share Point library.

·         Managed third party vendor software product assessment test evaluations, JAD /RAD, and SOW reviews.

·         Organized and held storage product reference meetings with other banking industry executives (Citicorp, UBS, Chase, RBS and other institutions.) and outside vendors on retention products performance.

·         Designed project plans using MS Project with LOBs partners and SME team members. Including budget forecast for nominal growth for system sizing and resource support requirements for data centers Go-live activities after data center migrations.

 

Hewlett-Packard (HP) PMO, Charlotte, NC                                                                                             3/2007 - 7/2007

Project Design Manager (PMO) Bank of America

·         Designed and collaborating with national project managers and global management executives on project deployment plan of national Bank of America (BOA) Print Optimization $179MM award project PMO team member defining cost, rpo, rto, resources, milestones, GANNT, Network diagrams, Business Case, WBS, resource time sheet management, benchmark metrics, and other process improvement documentation. Managed issues, risk tracking and deliverable signoffs.

·         Managed Assessment Discovery and Design teams for Bank of America foundation banks for USA Print Optimization. New Build Out design and day-to-day operation support on all imagine devices over 44, 000 devices within the BOA infrastructure network. (General Project Management methods and best practices ITIL .v3 strategy, SDLC and DMACI 6Sigma)

·         Facilitated meetings and requirements data gathering for BAU processes in-depth customer interaction with enterprise internal business units and external vendor(s) management teams. Managed deployment and removal processes for all print imaging equipment.

·         Managing project plans and status reporting for planning performance of HP imagine devices volume capacity and availability to all user communities during design phase for enterprise network deployment of pilot test to designated cities prior to initial project roll out start dates.

 

Belk (CIO Team)/Princeton Information, Charlotte, NC                                                              3/2006 - 11/2006

Project Manager

·         Management of infrastructure projects for Belk Business Services designing project plans utilizing MS Project setting start dates, end dates, assigning resources, establishing milestone dates, WBS, budget tracking, reviewing vendor quotes, purchase order request, business case, invoice approval signoff and business management practices, objectives and critical success factors reporting to executive management. Utilizing ITIL and PMBOK framework for managing infrastructure projects and retail applications SDLC.

·         Project planning, resource management balancing, coordinating vendors, obtain and review vendor estimates. Provisioning Logistics, CRMPM the network infrastructure voice and data design for the Belk Ridgeland Processing Center (Migerobe) acquisition and CISP projects. Managed Radio site RF propagation testing of Berkley Varitronics 802.11 frequency demodulator and Cisco 1242A site verification location for wireless area access for Belk stores with PSC vendor.

·         Plan, review and ordered proposed infrastructure equipment required for ongoing projects such as VoIP and Switch migrations within the Belk Enterprise Network. Reviewed IP address blocks for inventory management and software version implementation designs. Managed and utilized CA Test Direct and Borland Caliber test validations tools. Utilized VISIO, PowerPoint for high level and low-level designs.

·         Managed VISA CISP project utilizing PCI (DSS) standards for infrastructure equipment compliance during VISA s/w upgrades for retail stores. Provided network security requirements for retail stores VLANs and portals and status updates to Belk Security department executives.

 

Wachovia via IBM, Charlotte, NC                                                                                                          3/2005 - 11/2005

Project Lead IBM CIB Server Relocation Project

·         Commercial Investment Banking data centers servers and applications moves project. Data centers migrations from Charlotte, NC to new data centers for production, SIT and Disaster recovery sites including hot stop vendor locations with SunGard and Iron Mountain.

·         Solaris 8/9 deployment and upgrade of applications on Fujitsu server mid and enterprise models. (Applications layer inventory report logs, maintained all server build issues, defects and issues logs.). Utilizing ITIL.v2 best practices for service support and service delivery for all data center move, add, changes build outs for during shipping and installation of new servers and storage devices to data centers for project life cycle. Also, migrating IBM AIX 5L v 5.2 platforms to Silas datacenter and DR site creating documentation for test case and processes. Designing physical server and VMware process flows tracking product licensees for server environments.

·         Collaborated with Network Administrators, Project Managers and other technical professionals on logistics requirements, scheduling of technical support staffing, planning and execution.

·         Performed UNIX variant file comparison, permission disk reports for SAN design and held SAN meetings.

·         Utilized IBM Waterfall (PMBOK) framework reporting to schedule deadlines for each environment’s SDLC stages for Development, Production and BCP servers’ application software within clustered HA data centers locations for WEC and SILAS data centers.

 

Wells Fargo Home Finance, Ft. Mill, South Carolina                                                                            9/2004 - 12/2004

 

Content Network Security

·         Configured Dell desktops, laptops and migrations of s/w, data files, Outlook Novell and other customer software configurations. VMware workstation application updates, OS patches upgrades and snapshots.

·         Active directory 2003 Group Policy management for enterprise domains SSO Auth server processes.

·         Performed memory upgrades of laptops IBM (T21, T22 and T23 models.), desktops and Symantec Ghost s/w installs performing ghosting process on computers, resetting of server paths, drive mapping, network printer queue set-up, Novell Client context setup, Attachmate(configuration setup for 3270 sessions), data entry of completed systems into migrations database and performed computer equipment surveys.

·         Software applications inventory reporting for migration plan reports.

·         Maintained s/w tracking reporting for licenses and h/w task milestones, delays and project schedule deadlines via MS Project.

·         Imaging laptops, desktops using Ghost Desktop software for Microsoft Office suite, Oracle OBDC setup compliant application to an Oracle database and using SharePoint repositories.

 

Environment: Microsoft XP SP2, 2000-2003/XP Office Suite, Oracle 8, Telnet, PGP, Patch panel design, IPSEC

 

Computer Sciences Corporation, Falls Church, Virginia                                                                      11/2003 - 3/2004

Network Security /Configuration Deployment Team CSC/DynCorp/Volt

·         Responsible for surveying logistics information to the workstations and s/w tracking installations valid and

·         Non-valid s/w keys, business case and security s/w updates.

·         Assist on the Network Security Red team IS security auditing IE workstation browser monitoring adhering to FIPS and ITSEC Rainbow DOD requirements.

·         Installed and configuration of s/w packages XP OS, Oracle 8, Lotus Notes 5, Novell Client for NT/2000/XP, ETrust, Microsoft service patches, CSC s/w, Cost point accounting, Security patches, Citrix client / server and SQL Server administration. Infrastructure equipment logistic management tasks.

·         Performed hardware installation upgrades for memory, printer installations, installation of hard drives, Intel (chipsets & adapter cards), maintained inventory manufacture reports for serial numbers and specifications.

·         Designed VISO documents and updated MS Project Gantt Charts, tracking milestones, resource tracking and MS Office Suite reports following PMBOK requirements.

 

Environment: Microsoft XP SP2, 2000 server, Oracle, Sybase, Net Connect, FTP, SIP, TFTP, IP, LDAP, UNIX, Solaris, NFS, PGP, Attachment, Remedy

 

Lockheed Martin Largo, Maryland                                                                                                       1/1999 - 12/2003

Senior User Services and Network Security Management Program Manager/Business Analyst (ISO 9001 /Certified Internal Auditor internal certified)

·         Provided leadership for all technical programs and project management expertise to identify deadline solutions for projects and new network construction site builds for all county facilities. Lead and managed processes for infrastructure business cases and vendor management for $2MM to $6MM projects for all county government agencies I.e. Public Safety (Fire/EMS, Corrections, Police, Sheriff), Legislative Branch, County Council, Public Works, State’s Attorney, Family Services, Social Services, Housing Authority, Finance, HHS, Board of Elections and other agencies.

·         Nominal Growth and Annual Budget Forecasting submittal to County Executive County Budget (capital and operating). ISO internal auditing management reporting to corporate executives for ISO 9001:2000 level 3 certification SW- CMM and Live Link share point management.

·         Managed new county government data center migrations and builds for infrastructure WAN/LAN device systems and new government building expansion contracts creating project plans with MS Project and Excel. Managed vendors such as CA, CISCO, IBM, Comcast, AT&T, Sprint, Verizon, Cox Communication, HP, DELL, UNIX Labs and other government vendors.

·         WAN T1 Frame Relay testing with Dolch Analyzers sniffer products as well as capacity T1 circuits planning for remote sites for fractional and full T1 circuits and circuit ordering. Cisco IPTV s/w and server configuration setup w/ (Cisco AVVID soft phone H.323) Beta tested Cisco VOIP devices monitor management of H323 via HP OV NNM. NERC CIP cabling and enterprise network infrastructure team management and vendor management.

 

 

Raytheon Systems Headquarters - Falls church, Virginia                                                                     5/1997 - 12/1998

Network Security Team (Project Management)

Project Management and Engineering Support

·         EDI Valued Prime Vendor building Windows NT.4.0 server PDC and BDC w/ SQL 6.5 d/b performing system configuration and security administration installed Sterling s/w GENTRAN 2.0. Installation of Intel adapter, controller cards for Compaq servers and desktop support systems. Nightly -Weekly disk and tape backups for disaster recovery off-site storage. Cost Budget Management $1MM to $2MM.

·         System administration for Windows NT 4.0 Servers PDC/BDC, RACF, total 15 servers including WINS, SMS, network and standalone Printers support (Lexmark, HP and IBM). Administered Cisco routers and switches configuration file modification. Performed WAN Frame Relay non-intrusive and intrusive testing circuit testing (BERT, All 1s and other test). Assigned NOC application layer monitoring tasks for sessions status reporting. Managed relocation of servers, routers and switches within infrastructure campus and remote sites.

·         UNIX (Solaris) Applications servers and DHCP servers assigning user accounts, domain trust permissions relationships, an setting DHCP scope reserving IP scopes, MS Suite desktop applications and migrations. Member of IE Security surveillance team on employee www abuse. ISO and ITIL methodology development and design.

·         Supported over 300 clients for ISG Network Services National Student Loan Department of Education Project. Infrastructure design and WAN network closet equipment installations and cleanup. Enterprise servers monitoring for day to day operations. Reviewed various factors, such as priority, financial impact, and specific interest, for assessment prior to completion

Environment: Windows NT, Novell, IPSEC, SSL, Oracle, Sybase, Symantec Backup, NFS, SS7, FTP, IP/SPX, Attachmate, Cisco h/w & s/w, UNIX, Solaris (HP-UX)