Candidates About

Janine Difiglia

A proven sales training leader and innovative strategist with a record of achievement in managing curriculum development, learning management systems and sales framework design.  Clear thinking, problem solver adept in applying strategic focus and business process to develop highly successful representatives, learning platforms and cohesion between departments.  Insightful project manager proficient at quickly resolving conflicts and creating enthusiastic, cohesive teams.

Core competencies include:

 PROFESSIONAL EXPERIENCE

MALIBU BEACH RECOVERY - Los Angeles                                                                                   2014 - 2016

Marketing & Intake Coordinator / Program Manager

  Point person for potential substance abuse clients to determine program appropriateness and eligibility 

  Coordinated insurance verification and admissions including patient assessments and coordination with clinical team

  Fostered new relationships with detox facilities to generate referrals, and maintain and expand business by 10 clients monthly

  Program Manager for the sober living facility which entailed drug testing, group led instruction including yoga, medication distribution and day to day scheduling

PAYCHEX – Fair Lawn New Jersey                                                                                                2013 - 2014

Account Executive

  Successful implementation of payroll sales in small business through cold calling up to 15 businesses per day

  Fostered new and improved current client relationships to generate referrals, and maintain and expand business by 25%

  Improved territory performance from 8 out of 12 territories to top 3 out of 12 regionally through strategic planning and excellent time management skills

  Team sales training representative and mentor

VEOLIA ENVIIRONMENTAL SERVICES – Morris County, New Jersey                                             2010 – 2012

Account Manager. Solid Waste North America

  Customer Service and account management

  Sales and proposals to expand business in existing client base by 50% and gain new business through referrals and cold calling

  Maintained sales at top 10% of sales team consistently through aggressive selling skills

  Training and mentoring new employees on sales cycle and effective communication skills

AVTECH INSTITUTE - South Plainfield, New Jersey                                                                         2009 - 2010

Medical Assistant Program Instructor Anatomy / Physiology

  Developed training program geared towards Medical Assistant students

  Facilitated and led workshop to foster understanding of anatomy and physiology
utilizing the training program

AMYLIN PHARMACEUTICALS – San Diego, California                                                                   2005 – 2008

Senior Sales Trainer/Advisor,  Diabetes Territory Sales Manager

  Sales trainer for a sales force of more than 500 with diverse responsibilities including but not limited to new hire training, diabetes product, diabetes disease state, and sales training

JANINE DIFIGLIA                                                                                                                                                                                                                                                                 Page 2 of 2

AMYLIN PHARMACEUTICALS – San Diego, California                                                                   2005 – 2008

Senior Sales Trainer/Advisor,  Diabetes Territory Sales Manager

  Active in primary (SYMLIN/BYETTA) brand activities including brand planning, market research, and

campaign execution.  Worked directly with brand teams to introduce and implement new sales materials to the field.

  Increased and drove sales by improving sales force effectiveness for two specialty commercial brands (SYMLIN/CIALIS).  Worked directly with the brand teams to help create selling tools and messaging that would resonate with the sales force and customers.

  Presented to groups of more than 100 reps brand updates, new materials and training programs.

  Point-person between Amylin and the large pharmaceutical Company, Eli Lilly, on co-promoted initiatives (CIALIS).  This included sales force training, brand updates, sales operations, and promotional materials.    Effectively and consistently gained alignment with Eli Lilly and maintained the relationship through constant communication and commitment to the partnership.

  Managed the training, preparation, roll-out, support of professional education programs to the sales force for use with their customers.  

  Created motivational communication strategies to maintain sales force enthusiasm.

  Created a Company selling model with a consulting firm and introduced it to the sales force. 

  Led sales force new hire training and advanced sales training.  

  From baseline successfully launched 2 first-in-class injectable diabetes products (BYETTA / SYMLIN) to physicians to establish a strong foundation of business across a large geography.

  Achieved rank in the upper half of the sales force nationally and regionally.

BAYER DIAGNOSTICS, Tarrytown, New York                                                                                 2004 – 2005

Senior Sales Diabetes Specialist – New Jersey and New York Territory

    Responsible for territory sales of a diabetes medical device.  From a starting point ranking of 111 ranked 61 out of 170 Diabetes Sales Specialists in less than a year.

    Increased sales by 20% of the ASCENSIA Blood Glucose (BG) diagnostic device by maintaining present accounts and expanding new business.

    Promoted customer brand loyalty by participating in or joining regional or local diabetes professional organizations that serve health care providers and/or consumers.              

    Networked with specialty groups in the Diagnostic and Pharmaceutical Divisions that influence high potential territory targets.

NOVARTIS PHARMACEUTICALS, East Hanover, New Jersey                                                         2000 – 2004

Pharmaceutical Sales Manager – Florida Territory

    Consistently ranked in the top 25% of the sales force. Received sales achievement award in 2003.

    Led the rapid share growth of 5 different products in various disease states (numbers available).

    From baseline launched a cardiovascular therapy (LOTREL), from 4% market share to over 9% in two years, positioning the product as blockbuster and driving the territory to first place out of 10 in the district.

    From baseline launched a GI therapy (ZELNORM) and led rapid volume growth to over 100% of goal.  Increased volume from 0 to 50 prescriptions per week in 4 months and a market leader in 18 months.

    In “pods” maintained team leadership, alignment, product knowledge, and customer relationships.

EDUCATION

MONTCLAIR STATE UNIVERSITY, Upper Montclair, NJ

BA, Environmental Studies / Geology    Minor: Biological Sciences

ACTIVITIES and SKILLS

Tae Kwon Do Black Belt / NCSF Certified Personal Trainer, Hatha Yoga Certified Instructor

Figure and fitness contest competitor winner, 2003 and 2005 Gold Cup

Exceptional computer program skills including PowerPoint and Excel, Sales Framework certified trainer, Facilitative Leadership and Situational Leadership, International Diabetes Center training