
Sachin Bhagat
- Program Manager / Project Manager / Sr. Business Analyst
- Boston, MA
- Member Since Jun 09, 2023
Sachin Bhagat
Work Experience
Product Business Requirement Gathering and Application Onboarding
Wipro Limited, 2015- present [Client: State Street]
§ Created products feature / requirements for 3 products using stakeholder interviews, gap analysis and requirement analysis. Wrote requirement documentation (BRD, high level solution document & FSD), coordinated with development and testing team to develop.
§ Interacted with stakeholders like VPs/SVPs to prepare objective and review requirements
§ Coordinated with Development and QA teams throughout the SDLC life cycle
§ Proposed and implemented process improvements for requirement gathering to streamline requirement collection, estimation, tracking, documentation and hence, reduce turnaround time
§ Participated in components identification of eSF platform to facilitate easier integrate with other applications and deliver smaller & independent releases. Presented results at Program Level ( gathering )
§ Using SailPoint Product to onboard State Street Applications using various patterns
§ Product 1 : eSF Enterprise Security Framework – A centralized solution to manage user access for State Street
§ Product 2 : eSF Lite - A pattern / architecture to onboard applications by replicating DB content
§ Product 3 : ePAMS Enterprise Process Accounts Management System – An application to manage DB IDs
§ Product 4 : CIDR Client Identity Repository – An application to manage client user identities
Application Development and Maintenance as Program/Project Manager & Sr. Business Analyst
Wipro Ltd, 2012- 2014 [Client – Charles Schwab]
Integrated newly acquired company’s features into existing in-house platform (analytics team), implemented multiple regulatory changes and Market Data Platform enhancements, and implemented redesigned password authentication workflow for end users (Middleware).
As PM
§ One point of contact to discuss implementation, issues, escalations, resourcing & reports
§ Participated in P/L calculations, contract renewal discussions documentation & approval process
§ Weekly discussions with Senior managers on new requirements, allocations, status and issues
§ Established quarterly, annual review and update of executive management (process)
§ Created process/templates to capture data release-wise, resource-wise and time-based data for reports
§ Established 3rd team in short period of time with speedy recruitment and fast track training.
§ For large projects, created presentation to show challenges, learning, metrics and suggestions
§ Delivered automation/testing tool which provided 30-40% test coverage and hence reduced cost
As BA
§ Reviewed Requirement Documents like BRD, SRD, Use Cases
§ Worked with other teams to explain impact and changes
§ Documented application knowledge - architecture, data flow, functionalities
§ Identified and presented solutions to business problems like Performance benchmarking to sr manager
§ Helped Senior manager analyze 24*7 operating model opportunity over 3months of intensive analysis
§ Helped Senior manager to interview, onboard & train full time employees
Major Projects
§ Added new customized data feed (integration of free fields from difference data feeds) from exchange
§ Migration of SQL DB to higher version which lead to architecture wide impact
§ Addition of new vendor NEWS provider to existing list of
Platform / Application Integration as Project Manager/Sr. Business Analyst,
Wipro Ltd, 2010-12 [Client – Charles Schwab]
Formed a centralized team to test (manual and performance testing of) web-services created /implemented by for all groups in client organization. Team worked in Agile and Waterfall model, based on line of business.
As PM
§ Managed 2 teams Web services and Market Data with 40+engineers in Onshore-Offshore model with 4 locations to coordinate deliverables at offshore and US
§ Created team structure to aligned with line of business and type of work requests
§ Arranged cross-trainings, financial markets trainings for business understanding
§ Initiated discussions for vendor Product training so that we can make sure of entire product functionality
§ Created mentoring program for new team members so that they feel supported & make less errors
§ Created functional overview document for groups requesting web services testing
§ Used Lean initiative - a large board to display and update current list projects, allocation status etc.
§ On monthly basis, created forecast for next month and actuals for past months
§ Reviewed various reports like status reports, signoff reports before publishing to stakeholders
§ Arranged lessons learnt sessions to measure and correct mistakes and appreciate good work
As BA
§ Integrated/incorporated multiple groups web services work under our scope which lead to analysis of their architecture, functionalities and regression test suits for migration
§ Worked with performance testing consultant to identify performance test scenarios and develop an approach do performance testing with SME support
§ Provided proactive suggestions on improving – End to End Performance testing to VP
Major Projects
§ Integrated in-house application with vendor – Wombat’s product to receive market data from 14 new global exchanges as part of ‘Market data global investing’ initiative.
§ Participated technology and workflow integration strategy initiative called Intelligent Integration (SII) designed to increase integration between different systems and workflows in advisors’ offices with Schwab systems.
§ O2 group, objective would be to verify if customer restrictions and benefits are applied correctly to all available types of customer in system.
Requirement Gathering and Team Building as Business Analyst and Project Lead
Wipro Ltd, 2008-10 [Client – Charles Schwab]
This assignment had 3 phases. (1) Transition phase to document application knowledge (functionally and technically) by interacting with old vendor and client managers (2) Training phase to interview and train new team members and (3) Delivery phase to stabilized operations and started actual project execution.
Delivery / Execution
§ Lead & worked with team of 14 engineers in onshore –offshore model
§ Analyzed requirements of Major, Minor, Break-Fix, Exchange Dependent Changes (EDC)
§ Interacted with Project Stakeholders to understand/document requirements
§ Created Business Process Packs (for faster transitions of newly acquired projects)
§ Invited for Lean initiatives presentation to Senior Management of Wipro’s BU Level
§ Developed multiple tools and implemented process improvements as value adds
§ Major Project-Implementation of Options Symbology Initiative
Training
§ Interviewed, on-boarded, trained junior BA’s & Engineers, managed their aspirations
§ Created induction document and on-boarding checklist to reduce onboarding time
§ Created process and various template documentation for project delivery
Transition
§ Transitioned entire group’s application knowledge from old vendor on aggressive schedule
§ Received appreciation for excellent documentation among 3 groups from vendor managers
Investment Banking Operations as Lead Business Analyst, Wipro, 2006-07 [Client – UBS, Hong Kong]
Lead team of 11 operation analyst to capture AS IS process of multiple workflows and provide improvement suggestion. The documentation was used to set up new operations center.
§ Processed entire volume of daily OTC derivatives trades in back office
§ ‘Investigation of queries’ received from Clients, Sales team, Trade support team and Confirmation teams from client offices across APAC, EMEA, and AMERICAS.
§ Automated expiry/exercise process which saved 90 min / day
Consultant, Product Localization - LionBridge India Technologies, 2003-04
Client – Nokia
Localized digital mobile user manuals from English to target local language.
§ Localized multiple user manuals and discussed issues with SME at Ireland
§ Started as a new individual contributor and was Lead in 6 months
Awards at Work
§ Winners BFSI - Continuous Improvement and Excellence Awards 2012
§ Top 10 Winner, White Paper on Market Data
§ Pragathi (You have made difference ) – In top 5 for year 2011
§ Certificate of Achievement - Customer Centricity ( X Serve ) 2010
§ Outstanding Performance Award by VP, US Based Stock Brokerage Firm’ 09-10
§ Shining Start Award – Finance Solutions Excellence Award 2010
§ Best Initiative Award (Knowledge Management Portal – Market Data) Wipro Quarterly Award 2010
§ Tool Demo–Testing Confluence’10 by Senior Vice President, Testing Services, Wipro
§ Feather in my Cap Award (Market Data ) - 2008 & 2010
§ Certificate - Registered 19 improvements on intranet site (Pragathi)
Education |
§ Master of Management Studies (MBA) from one of top 20 B-Schools in India
K. J. Somaiya Institute of Management Studies & Research, Mumbai, India (2004-2006)
o First Rank - MBA (IT) 2005-06
o Marketing Management’ Topper at MBA (Sem. I & Sem. II) 2004-05
o First Prize at National Summer Project Competition, Pune University, India.
o Participated in Business Plan Presentation, Case Study competitions at National competitions
§ Bachelor of Engineering (Computer Science) from top 5 Engineering Colleges in Mumbai
Fr. C. Rodrigues Institute of Technology (Fr. Agnels), Mumbai, India (2001)
Training, Courses
§ Wipro Scum Master Foundation Certificate, Dec 2015
§ Scrum Alliance Certified Product Owner, Nov 2015
§ Power Consulting - CHRD Program, Wipro, 2011
§ Product Management – Essential concepts and tools & Product Development at Facebook, Udemy.
§ Solving complex problems, Delft University of Technology, EDx. 2014.
§ Selling on the Amazon Marketplace and Amazon Web Services Essential Training, Lynda. 2014.
§ Agile Project Manager, Lynda. 2014.