Candidates About

PROJECT MANAGEMENT - AGILE SCRUM - CHANGE AGENT - BUSINESS ANALYSIS - PROCESS IMPROVEMENT

·         Senior IT Professional who is highly accomplished and forward-thinking, results-oriented and goal-oriented

·         Ability to leverage strong interpersonal and team building skills to motivate and inspire project teams to help achieve business and end user goals

·         Strategic servant leader & coach

·         MBA, Technology Management – University of Phoenix                                  

·         BS, Business Management – University of Phoenix         

·         Member of the International Institute of Business Analyst (IIBA)

·         Chevron Requirements Management Work Process Certified

·         Member of the Scrum Alliance

·         Californian Real Estate License       

Voted Woman of the Year by the National Association of Profession Women 2011 – 2012 Bakersfield, California

US Computer Inc.

Chevron San Joaquin Valley Business Unit, California                                                                                                                        November 2011 - Present

Business Analyst

Elicit Business requirements for Enterprise wide Dashboard along with customization for the specific business unit, by conducting a current state analysis and scope statement specifications. Document current workflows; create data flow diagrams, data lineage diagrams, and wireframes. Prepare detailed requirement specifications for functional and nonfunctional requirements.  Create testing plan, test use cases, coordinate and conduct user acceptance testing. Gather data requirements and conducted data analysis by querying system databases. Coordinate and facilitate interview sessions and workshops to gather insight from stakeholders, Subject Matter Experts, and all levels of Management. The project consists of seven framework elements that required understanding and gathering requirements across functions and business groups.  Functions include: Facilities Operation Management, Process Safety, Health Environment Safety, Workforce Safety & Health, Environmental Management and Production Management. Improved communication between offsite development team and local project team by developing concise requirement lists, coordinating weekly walk-through meetings and development of a responsibility matrix, these efforts resulted in open communication and clear understanding.  Developed a rigor tool for the business unit to assess all business unit projects by identifying, the level of information management rigor.  The tool is designed to provide project managers insight on the rigor associated with data quality and governance along with a list of required deliverables and estimated time for each task and templates. 

Project Manager  

Managed and guided multiple agile scrum teams to ensure software releases were delivered on time and budget with both on and offshore team members.  The role was responsible for directing and monitoring sprints and adhering to project processes, reviewing and refining user stories and acceptance criteria, while performing quality reviews.  Identified and seek understanding of any impediment and helped to remove them and drive optimization. Coordinated and facilitated daily stand-up meetings; sprint planning sessions; backlog refinement/grooming (prioritization sessions); and lookback/retrospectives.  Worked with Product Owner(s) to elaborate and strengthen user stories and scenarios. Served as the liaison between SME’s and BA, validated testing plans, use cases and conducted user acceptance testing with end users and applicable SME’s. Coordinated and facilitated stakeholder demonstrations.  Developed and maintained numerous burn-down chart types and a list of requirements for each production deployment; helped Product Owner manage customer expectation; and stakeholder communications. Created and facilitated team building exercises to encourage engagement and accountability by creating an open “safe” environment along with planning, tracking, and reporting on the development and testing using HP-ALM and Microsoft Excel.  Applied numerous coaching and retrospective techniques to maintain and improve team synergy.   The Business Unit realized several thousands of dollars in saving due to reducing duplicate gas sample. Developed Agile Scrum Framework; standardized templates, hybrid examples and techniques for other Scrum Masters. Socialized and implemented training for all levels of Management and users within the Business Unit. Developed monthly scorecards to keep all levels of Management informed of the projects budget, timelines, and level set expectations. Founding member of the Agile Scrum Community of Practice

Change Agent

Utilized change management techniques to align stakeholders for new requirements from regulatory agencies, helped stakeholders understand the spirit and letter of AB32 by developing and conducting presentations across the Business Unit.  Met with stakeholders across business functions to align understanding of the current state and align the sampling process.  Developed, socialized and trained on the greenhouse gas sampling standard operating procedure that helped the organization ensure legislative compliance across the business unit. Interviewed and conducted numerous stakeholder events to seek understanding on the meter calibration process. Conducted the analysis and developed the documentation that was presented to Auditors for all meters in San Joaquin Valley to ensure compliance for local and state legislation.  Developed, socialized and implemented numerous training modules for internal and external employees and business partners for multiple legislative initiatives.  Document and presented change to the Change Review Board and communicated decision and assessment to development team

Sales Executive                                                                                                                                                     October 2010 – November 2011

The Bakersfield Californian                   

Business to Business Sales in digital and print advertising, by generating new business and cultivating existing business by successfully meeting and exceeding monthly company expectation.  Cultivated new and existing customer rapport by creating, creative marketing ideas both electronically and by face to face engagements.  Attending trade and community events and participated in numerous networking groups. Regularly monitored competition by gathering current marketplace information on pricing and products to ensure company was competitive and identified new opportunities.  Resolved customer issues by investigating problems: developing solutions; preparing reports and making recommendations or escalating appropriately. Maintained professional and knowledgeable by attending educational workshops; reviewing professional publications; establishing personal networks.   

Active California Licensed Realtor ®                                                                                                                     April 2003 – September 2010

Real Estate Sales – Multiple Office Locations in Bakersfield, California

Negotiate rental, purchases, or selling property for clients.  Reach and analyze property listings, interview prospective clients, accompany clients to property sites, discuss conditions of sale, write up and negotiate real estate contracts.  Maintain and cultivate new and existing customer relationships by face to face lunches or events.  Participated in professional societies; establishing personal networks; maintain professional and technical knowledge by attending educational workshops, classes; reviewing professional publications and economic outlooks.  Resolve customer issues by investigating problems; developing solutions; preparing reports and making recommendations or directly resolving the issue.  Monitor competing properties by gathering current marketplace information on pricing and amenities.