Candidates About

 

To Whom It May Concern:

 

 

 

Could you utilize an OPERATIONS, SALES, PROJECT MANAGER who is a highly competitive leader and creates successful, sustainable and profitable enterprises?  I have 20+ years of experience and a degree in Management.

 

Here is a brief synopsis of some of my major accomplishments:

 

·         Passionate about leading organizations through challenging business transformations; proven record with start-ups and dramatic turnarounds. 

 

·         Proven ability to conceptualize solutions and communicates effectively to team, to create a motivated and accountable company culture. 

 

·         Catapulted sales growth from $60 million to over $75 million, over a one-year time frame, for a fresh produce wholesaler.

 

·         Turned around a struggling company by using Kaizen principles that slashed cost per document for an education publishing company.

 

·         Increased sales by $2.5M and procured accounts such as Walmart, Chevron, Shell and Valero for manufacturer of retail petroleum.

 

·         Extremely proficient in... Process Improvements and Cost Reduction, P & L Management and Direction, Multi-site Operational Leadership, Inventory Control & Distribution Management, Business Development, Lean Six Sigma Implementation, Forecasting and Budgeting, Continuous Improvement and ISO Implementation.

 

 

             

My character, drive, education and abilities will provide an immediate leadership, motivation and productivity to your organization.

 

Sincerely,

 

 

 

Troy Riegel

 

 

Troy Riegel…TURNING OPPORTUNITY INTO PROFIT THROUGH VISION AND TEAMWORK

 

 

Highly accomplished, results-oriented executive with over 20 years of experience in comprehensive manufacturing operations management and lean six sigma implementations. Lean practioner with demonstrated success in advanced corporate and site performance.  Consistent record of growing revenues and slashing operational expenditures through strategic and tactical implementation of organizational improvements.  Creative problem solver, team mentor, and communicator with exceptional ability to identify, focus, and execute pivotal priorities.

 

 

¨       Cost Reduction & Process Improvements ¨ P&L Management & Direction ¨ Multi-Site Operational Leadership

¨       Inventory Control & Distribution Management ¨ Business Development ¨ Lean Six Sigma Implementation 

¨        Forecasting & Budgeting ¨ Continuous Improvement ¨ ISO Implementation

 

 

Axton Truck Equipment, San Antonio, TX  ¨ 2014 - 2018

Axton Truck Equipment is a World Class Market Leader in Commercial Truck & Van Equipment Upfitting/Repair.

 

Vice President of Operations
Reporting to the CEO responsible for the daily leadership of a multi-site operation.  Provide leadership and strategic direction for the organization with annual sales revenue of $8M/year.  Responsible for leading Operations, Sales, Human Resource, Purchasing, Inventory, Transportation, Distribution and Quality Assurance.  Responsibilities include ensuring that business operations are efficient and effective, management of corporate resources and delivery of services to our valued customers.

·         Created and implemented market growth strategies.

·         Ensured each geographic market was financially stable and profitable.

·         Process improvements and programs implemented that produced incremental revenue.

·         Directed a dramatic turnaround in performance and profitability for the company.

·         Autonomous line of business with full P&L responsibility.

·         Managed vendor/manufacturer relationships and RFP process.

·         Quarterly and annual presentation of business objectives and results to Board of Directors.

Fresh from Texas, San Antonio, TX  ¨ 2012 - 2014

Fresh from Texas is a privately held firm founded in 1980 with $75M/year in revenues stemming from its broad range of fresh cut fruit and vegetable services.

 

Chief Operating Officer/General Manager
Reporting to the President and Owner responsible for the daily operation of the company to include Process Improvements, Accounting, Human Resources, Operations, Warehousing, Maintenance, Transportation, Quality Assurance and Sales. Responsibilities include ensuring that business operations are efficient and effective, management of corporate resources, delivery of services to customers, and business reporting and analysis of key performance indicators. Manage resources to the most productive uses with the aim of creating maximum value. Develop and communicate the organization’s strategy to staff and implementing appropriate rewards/recognition and coaching/corrective practices to align personnel with company goals. Prioritizing customer, employee, and organizational requirements. Maintain and monitor staffing levels, expectations and motivation to fulfill organizational requirements. Drive performance measures throughout the organization.

 

 

 

 

 

 

 

•     Achieved both SQF Level 2 Certification and Military Compliance.

·         Overhauled, reorganized and revitalized business process for production operations.

·         Identified new business opportunities to leverage cross-program strengths taking advantage of all assets.

·         Developed key performance metrics to monitor progress and create sustained change.

·         Catapulted sales growth from $60 million to $75 million over 1-year period.

·         Directed/coach lean manufacturing process improvements projects for internal teams.

 

Pearson Education, Austin, TX  ¨ 2005 - 2012

Provider of educational materials technologies, assessments, and related services to teachers and students, including educational assessment by developing, scoring, and processing tens of millions of student tests annually.

 

Director of Operations/General Manager

Directed all operations, including strategic business direction planning, production capacity and control, customer service, equipment, packaging and distribution, as well as warehousing and facilities management for a 300K sq. ft. location. Direct $15M budget and 196 full-time staff of 196 through 10 direct reporting staff for 24x5 operations that can expand staff to 500 temporary employees during peak season. Establish structure, business objectives across all segments of operations that annually process 27M tests and 225M sheets of scanned images. Ensure on-time delivery and quality, and well as control costs.

·         Turned around struggling operation by using Kaizen principles that slashed cost per document from $3.84 to $.44, boosted on-time delivery from 57% to 100%.

·         Controlled expenses closely, undercutting budget goals by $925K in 2011.

·         Tapped to lead development of Operations Quality Management System; operations achieved ISO certification November of 2011.

·         Initiated multiple process improvements for work instructions, processing, and created a visual operation.

·         Improved recycling program and increased recycling revenue by 48% or $524K annually.

·         Orchestrated relocation of San Antonio operations facility to Austin; streamlined key processing lines and implemented Lean design resulting in annual cost savings of $6.5M and 223 headcount reductions.

 

dresser-wayne – Wayne Service Group, San Antonio, TX ¨ 2002 - 2005

Technology leader in manufacture and supply of retail petroleum fuel dispensers, dispenser control systems, credit and debit card processing terminals, and point-of-sale systems for petroleum markets on worldwide basis.

 

Regional Sales & Service Manager

Transformed non-performing operation, changing culture to focus on clients, financials, and personnel. Charged with directing all field service disciplines at 4 service offices in TX, including P&L, planning, quality, safety, warehousing, purchasing, and dispatching. Directed $5.2M budget and 25 technicians through 4 reporting staff. Placed in charge of managing all fuel dispenser placements for Sam’s Club, Wal-Mart, and Valero. Spearheaded improvements in environmental, health, and safety programs.

·         Increased sales $2.5M; obtained accounts with Wal-Mart, Chevron, Shell, and Valero.

·         Boosted overall service revenue by $3.1M

·         Saved $795K by improving inventory accuracy on service trucks from 71% to 100%.

·         Slashed work-in-process by 47% through launch of Lean manufacturing and 5-S concepts.

·         Instituted growth strategy and opened Austin, Houston, Corpus Christy, and Rio Grande markets.

 

 

 

 

 

 

Career Note: Details of early career success are available on request during an interview and include:

 

Operations Service Manager with National Instruments in Austin, TX from 2000 to 2002.

 

Operations Manager with Wayne Division of Dresser Industries in Austin, TX.

 

Contract Inventory Planner with Boeing Commercial Airplane Group in Everett, WA.

 

Production Planner with Genesee Stampings and Fabrications in Grand Prairie, TX.

 

Operations Supervisor with Doskocil Manufacturing Company in Arlington, TX.

 

 

 

 

B.B.A., Management, Northwood University