Candidates About

Mathew Truong

EXPERIENCE

Cenlar FSB – Ewing, NJ

Project Manager                                                                                                                                                Dec 2016 – February 2018

•         Project Lead for the replacement of existing Default Dialer System (Noble Systems Corporation Dialer).

•         Project Lead for remediation of in-house client facing applications: Upgrade to C# and Visual Studio 6, Mulesoft API Integration, OCC security vulnerability requirements

•         Transition to Agile development to implement Bizagi Workflow tool.

•         Project Plan owner; gaining consensus of tasks required to complete key milestones, resource allocation planning, status reporting throughout organization

PHH Mortgage – Mt. Laurel, NJ    

Business Analyst                                                                                                                                                Aug 2015 – Dec 2016

•         Implementation of regulatory requirements to in-house loan origination intake system (TRID, Regulation Z).

•         Lead requirements gathering with business stakeholders; current vs future state process flow and UI Mock-up documentation.

•         Facilitation of technology solution design and approval milestones.

Lincoln Financial Group – Radnor, PA          

Digital Research Consultant                                                                                                                                           May 2015 – Aug 2015

• Research assignment to provide industry insights and data analysis for the transition of Group Protection consumers to a digital platform. 
• Simplify large data sets to communicate trends in the client's consumer population. 
• Compare competitor’s capabilities in the Group Protection digital space to identify must-haves for initial launch.
• Gather industry wide best practices to suggest strategy for digital product launch for existing and potential clients.

Hay Group - Philadelphia, PA        

ScrumMaster / Business Analyst                                                                                                   Nov 2013 – Apr 2015

• ScrumMaster for the initial launch of 2 Mobile Applications; Hay Group Journey and Activate. 
• Daily prioritization of User Stories and providing direction to project team to navigate impediments.
• User Story creation, refinement and user acceptance testing.
• Balsamiq user interface and screen flow mock-ups
• Provide transparency to the organization. Identifies and communicates potential risks to impacted stakeholders and decision makers. 

Independence Blue Cross - Philadelphia, PA             

Process Improvement Consultant                                                                                                                  Oct 2012 – Nov 2013

• Create process/workflow models for IT systems migration (Current state, Future state)
• Facilitate process model workshops with business sponsors and project stakeholders
• Manage the accuracy of business requirements through process/workflow modeling
• Business Process Improvement Analysis and Identification (Provision, Visio)
• Create Use Case documentation to aide end-to-end testing efforts

Lincoln Financial Group - Philadelphia, PA 

Project Manager / Business Analyst                                                                                                                            May 2009 – Sep 2012

• Create Business Case documentation (i.e. SWOT, ROI) to justify prioritization of Software Development projects.
• Project Plan owner. Managing tasks and resource needs against budget expectations identified in Business Case. 
• Report transparency to Senior Leadership: Project Spend, Risks & Issues, Milestone Success, Next Steps
• Demonstrate exceptional elicitation skills (i.e. focus groups, shadowing, JAD, Use Cases)
• Create and manage current/future state documentation to onboard new project team members efficiently. 

Lincoln Financial Group - Philadelphia, PA 

Compensation Analyst                                                                                                                                     Sep 2007 - Apr 2009

• First level support for Sales Reporting discrepancies. 
• Issue identification and writing requirements to develop solution. 
• Contributor to the implementation of Resolve issue tracking software. 
• Creating financial reports in SQL and Excel to aide forecasting decisions.

EDUCATION

Drexel University - Philadelphia, PA                                                                                                                   2004-2009

Bachelor of Science in Business Administration                                                                   

Management Information Systems