Candidates About

Erdem Alpay

SUMMARY

IT Project Manager with Agile / Scrum and Waterfall experience using Software Development Life Cycle (SDLC). Accomplished in Microsoft AX 2009 ERP, Internet Banking, Call Center projects.  Solid technical background with understanding and hands-on experience in software development and web technologies. Extensive experience analyzing problems, data collection, identifying potential solutions

PROFESSIONAL EXPERIENCE

Antep Rugs – Fairfield, NJ                                                                                                                  May 2017 – May 2018

Worked as Project Manager at a new start up e commerce company.

·         Created and managed Amazon, eBay, Overstock, Wayfair, Jet, Houzz and Walmart marketplaces accounts.

·         Integrated Selleractive(Multi Channel inventory Management software) with marketplace accounts.

·         Managed the integration of DesktopShipper tool with FEDEX,UPS and USPS accounts

●         Updated my “List Manager” EBAY software application using .NET C# and eBay API.

●         Experienced in data manipulations/ data analyses on Microsoft Excel, SQL Server 2008 tools

●         Team-building, problem-solving, and conflict resolution skills

Verizon – Basking Ridge, NJ                                                                                                               Oct 2016 – Mar 2017

Project Manager @ Customer Experience - Trial Team

Worked as IT Project Manager. Worked at Agile environment. Tools used: Salesforce, MS Office, JIRA

●         Managed IPTV Trial Project. Managed complex order processing for trial participants. Helped identifying gaps in IT processes and recommending remedial solutions. 

●         Coordinated Mobile ID Connect Trial: Conducted in depth interviews with 20 VZ employees and drafted a report on the findings at Alpha Testing stage.

●         Contributed to Instant Internet Project Trial. Helped to conduct surveys at beta trial.

●         Involved in preparing weekly and monthly Executive summary reports

●         Experienced in Microsoft Excel data manipulations/ data analyses

Decision Resource Group – Parsippany, NJ                                                                                     Aug 2015 – June 2016

IT Project Manager

Worked as a PM on two internal web based applications projects. Tools used: JIRA, Confluence, and MS Office

●         Developed and sustaining relationships with business and cross-functional project teams.

●         Liaise with and provide guidance to the off-shore operations team

●         Worked very closely with the Scrum Master for the health of projects

●         Managed project scope, schedule and risk including change control process.

●         Applied Agile Project Management methodology, tools and templates for completing assigned projects.

●         Reported projects status, including schedule, cost, scope, and risk/issue.

●         Managed the day-to-day activities of the projects. Maintained and updated the project plans

●         Involved in Writing user stories and acceptance criteria

●         Collaborated with developers and QA staff to communicate requirements and assist with testing

Johnson & Johnson – Raritan, NJ                                                                                                      Aug 2014 – Jan 2015

IT Project Manager

Worked as a PM for the new Reliability process project. Followed Agile project management methodology

·         Integrated Reliability features into Service Now ITIL problem management system

·         Conducted weekly status meeting with team leaders at Belgium and India

·         Coordinated Reliability process training sessions before and after end user project deployment

·         Documented and monitored project risks and issues

·         Monitored and evaluated organization's performance after implementing the change management process

·         Communicating with onsite clients and discussing change management policies applied to ongoing projects

Candela Network, Cedar Grove, NJ                                                                                                 Mar 2011 – July 2014

Technical IT Project Manager / Business Analyst
Tools used: Windows Server 2008, MS Office, Visual Studio .NET, Java, PHP, HTML, JavaScript, SQL

Implemented and integrated various projects using eBay, PayPal and Amazon APIs using the agile development principal.

•    Worked with Stakeholders closely to align the company program/projects

•    Worked with Retail management, Offshore IT and In-house IT staff to analyze and prioritize projects

•    Managed and implemented the Microsoft ERP AX 2009 project integration

•    Conducted communication with external IT companies and .NET, java and X++ developers

•    Developed “List Manager” software program using .NET C# and eBay API.

•    Worked with overseas teams for launching 4 new ecommerce websites

•    Managed 3rd party vendor during the development and implementation Microsoft AX 2009 ERP project

•    Prepared critical management SQL reports used to evaluate system and processes

•   Manipulating, cleansing & processing data using Excel, Access and SQL.  

•   Responsible for loading, extracting and validation of client data.

Bank Asia, Istanbul, Turkey                                                                                                                Mar 2008 – Mar 2011

IT Project Manager at PMO

Tools used: HP PPM, MS Project, MS Office

Designed and implemented software program projects for numerous departments at Project Management Office.

•    Conducted biweekly project status updates to stakeholders

•    Regularly monitor the health of project with risk assessment

•    Internet Banking project lead using SDLC methodologies. (Java JSP technology used for the web application)

•    Managed 3rd party vendor during the development and implementation of internet Banking Project

•    Attended and monitored End user deployments with technical staff

•    Involved in management of the HP PPM Implementation project

•    Program manager for 2-year Call-Center Conversion projects. (.NET web application)

•    Managed 8-month Corporate Card project (.NET web and client application)

•    Experienced creating Microsoft PowerPoint presentations

•    Experienced in Waterfall and Agile methodologies development at PMO

Turkey Finance, Istanbul, Turkey                                                                                                      Jun 2006 – Mar 2008

Senior Web Developer

Tools used: Visual Studio .NET, C#, HTML, Ajax, MS SQL Server

Maintained internal and external financial web applications. Hands on .NET developer.

●      Prepared business and technical analyze for different projects

●      Integrated mobile password used by bank internet branches

●      Developed wire transfer payment through bank internet branch

●      Produced city-branch filter on wire transfer (EFT) web page using AJAX

●      Participated in Finance Portal enhancement using AJAX

●      Worked as a developer on Wire Transfer with IBAN project    

●      Developed Telephony Banking project over IVR system

●      Experienced in identifying workflow bottlenecks and potential solutions

●      Integrated multiple technologies for best solution

●      Experienced with the development and source control methodologies within Team Foundation Server

EDUCATION:

M.S. in Computer Science: Lamar University, Beaumont, TX (2004)

B.S. in Computer Science: Marmara University, Istanbul, Turkey (2000)

CERTIFICATIONS:

ITIL Foundation by HP Education

HP PPM Project Management by HP Education

Project Management Introduction & PMP Certification Preparation by Istanbul Corporate Development