Candidates About

Valerie Clark

Phone: 770-876-4174 

  Email:  v_clark1234@yahoo.com

Technical Skill Set

Database : SQL, MySQL

Operating System : Windows 2000 -2010

Domain Knowledge : IT, Human Resources, Payroll, Time and Attendance, Health Care analysis, Data Migration

Additional Skill set: Office 2010, build custom reports using SQL or Oracle; Group or individual training

Career Highlights   

TekSystems                             Kronos Specialist                         October, 2017 – Mar, 2018

Futurewave Systems               Technical Analyst ETIME            June, 2017 – Dec, 2017

Prime Care Technologies      Kronos Application Engineer       October, 2015- April, 2018 and June, 2012 – April, 2014

KForce Agency for ADP              Implementation Specialist    Sept, 2014-Aug, 2015

Surety Systems                                   Kronos Specialist            May, 2014 – August, 2014

Gwinnett County Public Schools        Middle School Teacher   Aug, 2007-July, 2012

Automated Data Processing (ADP)     Payroll Lead                   July, 2005-July, 2007

Notable Milestones

-Project manager for new implementations and/or upgrades; Create project plans, Facilitate meetings, Review performance indicators; Monitor resources

-Data analysis – analyze customer data. Review any processes to ensure best practices are being followed; Provide written analysis of processes/procedures

-Collaborate to create the business requirements document for upgrades or new implementation.

-Data migration – extract current data to export into a new system.

-Data validation – review newly transferred data in the new computer system.

-Created custom reports per demand

-Developed written training materials for Kronos administrators and supervisors for versions 5.x – 8.xx. Created testing documents and facilitated training sessions virtually.

-Review and identify support call types and determine what/how to reduce this number.

-Provide one-on-one retraining for administrators which reduced the amount calls to the help desk.

 -Certified Kronos professional

Professional Experience

Oct, 2015-April, 2018

Jun, 2012-April, 2014

Prime Care Technologies, Home office

Project manager for new implementations and/or upgrades. Facilitate business requirements gathering for new implementations, upgrades, and/or modifications and provide recommendations. Ensure that business requirements are clearly defined and documented. Translate business requirements into technical requirements and system configuration. Assist clients in determining business requirements/functions for the application. Analyze client data and reports to ensure processes are being followed.

Provide virtual support to new and existing clients. Provide ongoing configuration and modification of Kronos applications including: Workforce Timekeeper, Workforce Human Resources, Workforce Payroll, Data Collection Manager, Accruals, Benefits, Advanced Scheduler, Mobile, Navigator, Integration Manager, Attendance and Record Manager.

Perform analysis of current business needs and make recommendations. Research and recommend best practices in order to optimize application performance. Create custom reports using SQL.

October, 2017 – March, 2018

TekSystems, Alpharetta, GA

Kronos consultant assisting the team with upgrading to v8-included testing and reviewing/resolving time and attendance configuration including the core application, accruals, global time off requests, WIM and WDM modules; Provided end user support via internal ticketing system; Primary resource for the Canadian division providing training, support and project work; Configured new accruals profiles for automation into the Kronos environment; Assisted the Kronos team with training documents for WFC Attendance; Responsible for bringing new acquisitions into the Kronos environment

June, 2017 – December, 2018

Futurewave Systems, Home office

ETime lead consultant for a small team. Designed and implemented test scripts for v8 implementation; trained executive staff and managers on ETime application including the core application, accruals, global time off requests and WDM modules for testing on-site and via web conference; Reviewed system setup and assist the executive staff with questions/concerns regarding time and attendance processes and best practices; Made updates to the ETime system as requested.

September, 2014 – August, 2015

KForce consultant for ADP, Home office

Implementation consultant for time and attendance application for new implementations moving from various time and attendance systems to Vantage. Met with internal and external management and/or process teams in order to gather requirements for new implementations or acquisitions. Review and analyze client data to determine if best practices are being used. Translate documented business requirements into system configuration.

Provide configuration of Workforce Timekeeper, Data Collection Manager, Accruals, Benefits, Advanced Scheduler, Mobile, Navigator, Integration Manager and Record Manager. Prepared and processed data for migration from one system to another.

May, 2014 – August, 2014

Surety Systems, Home office

-Collect, clarify, and translate business requirements into process flows, documentation, and conceptual design

 -Strong prioritization and organizational skills, including the ability to maintain several concurrent projects while providing realistic delivery dates and managing customer expectations

 -Analyze global processes and procedures and make recommendations for new or improved processes

 -Participate in projects to rollout Kronos to new offices and perform enhancements to the business

 -Analyze customer configurations and think out of the box to resolve issues. Understand and configure software interfacing products.

 -Design in-house training programs to enhance computer awareness

 of corporate computer users.

 -Research application questions, assist with setting up testing scenarios and provide testing support to the customer team.

 -Provide train-the-trainer training for the customer team Kronos versions 5.2-7.xx

Aug, 2007-May, 2012

Gwinnett County Public Schools, Snellville, GA

Certified Teacher; supervised 2 employees; developed individual education plans for special needs students; created classroom management plans to ensure a cooperative learning environment; created weekly modified lessons to maximize learning potential of all students. Successfully achieved a CRCT passing rate greater than 80%, in math and reading, for students with disabilities.

July, 2005 –July 2007

Automatic Data Processing (ADP), Alpharetta, GA

Lead specialist-supervised 2 employees, ADP in-house payroll systems EV3-EV5; set up manual check process for COS; New implementation project team member. Pre/post implementation weekly status meetings with project team/client; created daily process manual, provided training for internal/external clients; Review punch detail batches from time/attendance systems for errors; Imported/exported pay data batches resolved transmission errors, worked with programmers on issues of functionality to resolve implementation issues. Created complex custom reports and special projects as related to implementation using Report Smith; ran and monitored interface programs; Present clients with

Review and process all Human Resources and payroll-related associate data; Perform pre-production audit for each pay group prior to release. Complete processing cycle for each pay group on release day. Perform post-production audit to prepare for next processing cycle. Audit payroll output and provide recap to client liaison, including timely distribution of paychecks, with time frame for resolution of outstanding issues. Ensure compliance with all applicable tax regulations and wage and hour laws.

SUMMARY OF SKILLS AND QUALIFICATIONS

ADP Vantage and Enterprise V4, Lawson v8.0; SAP 8.0; 401k balancing and file transferring; Oracle training; Crystal Report Writer; SSRS; E-time time and attendance; Kronos v5x-8.xx; SQL 2005-2014; J. D. Edwards Software for A/R and A/P; Analyze and escalate medical claims for clients; Medical billing; Analyze claims to ensure proper coding (ICD-9; ICD-10 training); FTP Client; Windows 2012 Visual Studio 2012

EDUCATION

Keller Graduate School of Management                       

Master of Business Administration   

Graduate Certificate: Information Systems Management

University of Washington                              

Bachelor of Science

University of Southern Indiana

Associate of Science